We performed a comparison between New Relic and Google Cloud's operations suite (formerly Stackdriver) based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: New Relic is the preferred choice over Google Cloud's operations suite due to its versatile features, accurate alerts, and end-to-end monitoring capabilities. New Relic offers more in-depth application information and transaction summaries. New Relic's straightforward pricing structure is noted as an advantage. Overall, New Relic's comprehensive features and ease of use make it the preferred choice for users.
"The features that I have found most valuable are its graphs - if I need any statistics, in Kubernetes or Kong level or VPN level, I can quickly get the reports."
"Provides visibility into the performance uptime."
"I like the monitoring feature."
"Offers a valuable logging transport feature"
"The cloud login enables us to get our logs from the different platforms that we currently use."
"Google's technical support is very good."
"The most valuable feature is the multi-cloud integration, where there is support for both GCP and AWS."
"We find the solution to be stable."
More Google Cloud's operations suite (formerly Stackdriver) Pros →
"It does everything we wanted it to do."
"The solution offers good documentation."
"The solution is scalable, and it is easy because all the documentation is available."
"It allows the restriction of privileges and control of users."
"It is stable and scalable."
"The most valuable feature is the ability to receive in-depth information about applications. It can detect a lot of important information."
"What I like best about New Relic APM is its user interface because it's simple. The most valuable feature of New Relic APM is end-to-end monitoring."
"New Relic's dashboard is nice, and it's reliable. It's also compatible with many services, especially Java and the Python ecosystem."
"Lacking sufficient operations documentation."
"While we are satisfied with the overall performance, in certain cases we must add additional metrics and additional tools like Grafana and Dynatrace."
"It is difficult to estimate in advance how much something is going to cost."
"If I want to track any round-trip or breakdowns of my response times, I'm not able to get it. My request goes through various levels of the Google Cloud Platform (GCP) and comes back to my client machine. Suppose that my request has taken 10 seconds overall, so if I want to break it down, to see where the delay is happening within my architecture, I am not able to find that out using Stackdriver."
"It could be more stable."
"The logging functionality could be better."
"It could be even more automated."
"This solution could be improved if it offered the ability to analyze charts, such as a solution like Kibana."
More Google Cloud's operations suite (formerly Stackdriver) Cons →
"New Relic APM could improve error debugging and the correlation with the logs. We are receiving some alerts or alarms but we need to correlate with the error log, but it is difficult if it is more than seven months retention period, it is hard to trace. We need this especially for getting historical information."
"One thing I'd like to see in any APM, especially New Relic, is the ability to use distributed transactions. When one microservice calls another, it calls another database and microservice. The entire data visualization layer will not be able to correlate from one microservice from end to end and return on that path. Distributed transactions would be a great addition that would make life simpler. Unfortunately, no APM has that end-to-end capability."
"Documentation is one of the biggest things that I have a problem with since its documentation is not clear sometimes."
"The initial setup can be made easier. Like Mixpanel, New Relic can also have a step-by-step guide for the setup process."
"Some of our customers see New Relic as a promising product to have, and we would like to deliver it to them. The only way we would be able to do that would be if we had server appliance for clients that we could install in their data centres."
"The older view is much better than the new view that they have. We'd like to go back to that previous version. The user interface just isn't as nice as it used to be."
"The product has good documentation for Linux, however, their documentation for Windows is lacking substantially. It's something they need to develop."
"The browser isn't exactly reliable."
More Google Cloud's operations suite (formerly Stackdriver) Pricing and Cost Advice →
Google Cloud's operations suite (formerly Stackdriver) is ranked 27th in Application Performance Monitoring (APM) and Observability with 10 reviews while New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 152 reviews. Google Cloud's operations suite (formerly Stackdriver) is rated 8.0, while New Relic is rated 8.6. The top reviewer of Google Cloud's operations suite (formerly Stackdriver) writes "Good logging and tracing but does need more profiling capabilities". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". Google Cloud's operations suite (formerly Stackdriver) is most compared with AWS X-Ray, Datadog, Azure Monitor, Amazon CloudWatch and Prometheus, whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Instana Dynamic APM. See our Google Cloud's operations suite (formerly Stackdriver) vs. New Relic report.
See our list of best Application Performance Monitoring (APM) and Observability vendors and best Cloud Monitoring Software vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.