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Google Cloud's operations suite (formerly Stackdriver) vs New Relic comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024
 

Categories and Ranking

Google Cloud's operations s...
Ranking in Application Performance Monitoring (APM) and Observability
27th
Ranking in Cloud Monitoring Software
24th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
10
Ranking in other categories
Log Management (30th)
New Relic
Ranking in Application Performance Monitoring (APM) and Observability
3rd
Ranking in Cloud Monitoring Software
4th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
157
Ranking in other categories
Network Monitoring Software (6th), IT Infrastructure Monitoring (5th), IT Operations Analytics (2nd), Mobile APM (2nd), AIOps (3rd)
 

Mindshare comparison

As of December 2024, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Google Cloud's operations suite (formerly Stackdriver) is 1.4%, down from 1.8% compared to the previous year. The mindshare of New Relic is 8.3%, down from 10.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Anand_Patel - PeerSpot reviewer
Offers reliable Ops Agent and logging transport feature with easy third-party integrations
As part of our company, we implemented several changes in our log analytics pattern, including the storage and procurement process. Earlier, before implementing the solution, our company was able to procure only one year of data, but later, we came to the three-year mark. Around 15-20% reduction has been witnessed in the total analytic consumption of our company. The aforementioned result was possible because the solution allowed the creation of a dashboard where factors like storage costs, proportion of logs, and logs presence in a storage bucket or BigQuery can all be checked. Earlier all logs were stored in a raw storage, but currently our company is able to move logs in table bucket that contributes towards cost savings.
Iqbal Khowaja - PeerSpot reviewer
Has a simple user interface and end-to-end monitoring and self-healing features
My organization uses many application performance management solutions, such as AppDynamics, New Relic APM, Splunk, and Datadog. I'm the CTO for the state of Hawaii, and across the board, different departments use different APM tools. I'm using the latest version of New Relic APM, but I cannot recall the exact version. My company has a dozen engineers using and monitoring New Relic APM. I'd tell anyone planning to use New Relic APM that it has to fit what you have. For example, most of my company's payload is in AWS, and the tool has adopters and features that CloudWatch cannot provide. Still, New Relic APM can, so you should do a demo or trial run first and see if it's a tool that'll help you with end-to-end monitoring. New Relic APM is working well for my company, so an excellent way to start is to do a trial run to see how the tool works out for your current applications. My rating for the tool is nine out of ten because my experience with it has been great. New Relic also worked closely with my company and has always been upfront on what's available and what's not. My company is a New Relic APM customer.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Our company has a corporate account for Google Cloud and so our systems and clusters integrate really well."
"The features that I have found most valuable are its graphs - if I need any statistics, in Kubernetes or Kong level or VPN level, I can quickly get the reports."
"It's easy to use."
"Provides visibility into the performance uptime."
"The cloud login enables us to get our logs from the different platforms that we currently use."
"Offers a valuable logging transport feature"
"The most valuable feature is the multi-cloud integration, where there is support for both GCP and AWS."
"We find the solution to be stable."
"We have done the New Relic integration with Serverless AWS, which has helped us with monitoring, and keeping our monitoring from our on-premise part with the cloud part."
"End-user Synthetics and monitoring are very good."
"New features are added often."
"The most valuable feature is the ability to receive in-depth information about applications. It can detect a lot of important information."
"Support for plug-ins (RMQ, Redis etc.) is a valuable feature."
"We were able to integrate with the messaging tool, Slack, which meant that we got notifications whenever something was not quite right."
"Working with the solution is very easy. It's user-friendly."
"The synthetics, alerts, and native inbuilt capabilities for monitoring the cloud with the New Relic agents have been helpful."
 

Cons

"It could be even more automated."
"This solution could be improved if it offered the ability to analyze charts, such as a solution like Kibana."
"The logging functionality could be better."
"Lacking sufficient operations documentation."
"It could be more stable."
"It is difficult to estimate in advance how much something is going to cost."
"While we are satisfied with the overall performance, in certain cases we must add additional metrics and additional tools like Grafana and Dynatrace."
"If I want to track any round-trip or breakdowns of my response times, I'm not able to get it. My request goes through various levels of the Google Cloud Platform (GCP) and comes back to my client machine. Suppose that my request has taken 10 seconds overall, so if I want to break it down, to see where the delay is happening within my architecture, I am not able to find that out using Stackdriver."
"The solution needs to have staging."
"It is very difficult to award the service level cycles at an endpoint level."
"One thing that we noticed was that historical information was only for a limited period, which was not helpful in certain scenarios. For example, if I want to size my system for an event for New Year or Christmas season based on the historical data, I won't be able to find the historical data. Currently, the data is limited to three months. It would be helpful if they can provide historical data for a longer duration so that we can plan our system accordingly."
"It is a serious tool and requires a lot of time invested in order to understand how it works."
"I haven't come across any features that are lacking."
"Real-user monitoring would be helpful as it would help me to really understand the client-side performance of the application."
"I would like an infrastructure network that provides real-time views, showing the issues."
"There are times when you restart the engines and the servers have a unique ID for the host and you need to remove the server. It is difficult because some are on-premise and others are production hosts. Having downtime is not very good when updating. However, it is not a constant issue."
 

Pricing and Cost Advice

"The cost of using Stackdriver depends on usage."
"We have a basic standard license without any additional costs."
"The cost could be lower."
"Comparatively, the pricing is expensive."
"The pricing model is a little confusing for beginners. They find it a little expensive, and if you are using it already, then that is not good."
"The pricing is okay comparatively their competitors. The only concern was whether it should be purchased on demand or bring your own license, and which way passes some savings onto the end customers."
"The new licensing model is great, as we pay for what we use (in computational units). However, the pricing is expensive compared to other tools."
"Because of budget, we are not using the mobile app part of this tool."
"The price of New Relic APM could be less expensive. We are using the New Relic APM pro account and it is more costly. When compared to competitors the solution's pricing should be much more realistic."
"The solution is cheap, but prices can go up when users grow."
"The pricing could be better. We did not purchase the full version. Maybe if we applied all the other features of the full version of New Relic, we could get all the features that we feel are missing."
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
14%
Manufacturing Company
8%
Retailer
7%
Educational Organization
51%
Financial Services Firm
9%
Computer Software Company
8%
Manufacturing Company
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with Google Stackdriver?
If the errors are caught early in the interface, it would be easier for users to manage. The process of logging analytics can be improved.
What is your primary use case for Google Stackdriver?
I use the solution for logging, defining alerts, and monitoring. Our company's Java and Python logging teams mainly use it.
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
It helps prevent issues but does not cause losses. The error messages and deep insights may help us find the root cause and resolve the issue. It could be bit better. We are looking at sorting the ...
 

Also Known As

Google Stackdriver, Stackdriver Monitoring, Stackdriver Logging, Google Cloud Monitoring
New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
 

Learn More

 

Overview

 

Sample Customers

Uber, Batterii, Q42, Dovetail Games
World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Find out what your peers are saying about Google Cloud's operations suite (formerly Stackdriver) vs. New Relic and other solutions. Updated: November 2024.
824,053 professionals have used our research since 2012.