OpenText Real User Monitoring and Google Cloud's operations suite (formerly Stackdriver) are competitive products in the user experience monitoring category. Google Cloud's operations suite seems to have the upper hand due to its extensive features, despite the higher cost.
What features are offered by OpenText Real User Monitoring in comparison to Google Cloud's operations suite (formerly Stackdriver)?OpenText Real User Monitoring provides in-depth analytics, real-time data collection, and effective monitoring capabilities. Google Cloud's operations suite offers comprehensive logging, extensive integrations with other Google Cloud services, and deep integration features which make it stand out in overall functionality.
What areas of improvement can be found in OpenText Real User Monitoring in comparison to Google Cloud's operations suite (formerly Stackdriver)?OpenText Real User Monitoring users seek better integration with third-party applications, more intuitive customization options, and better customer support. Google Cloud's operations suite users prefer an easier initial setup, a less steep learning curve, and a more user-friendly deployment process.
How is the ease of deployment and customer service of OpenText Real User Monitoring in comparison to Google Cloud's operations suite (formerly Stackdriver)?OpenText Real User Monitoring is easier to deploy but requires better customer support. Google Cloud's operations suite, while having a more complex deployment process, provides excellent customer service and extensive support documentation.
What setup costs and ROI can be seen with OpenText Real User Monitoring in comparison to Google Cloud's operations suite (formerly Stackdriver)?OpenText Real User Monitoring offers competitive setup costs and high ROI due to its effective monitoring capabilities. Google Cloud's operations suite, despite having higher initial costs, delivers substantial ROI through its advanced features and deep integrations, justifying the higher cost.
Customer support needs to improve by bringing in more people who are knowledgeable about the tool, as there are very few left.
The diagnostics perspective, particularly in terms of the root cause analysis of failures, should be improved.
Compared to competitors, the pricing is very less.
It is mostly stable, and I would rate its stability at around nine out of ten.
The functions that Real User Monitor is intended for, which is to provide the availability and performance of a service, are valued.
Real-time log management and analysis
Cloud Logging is a fully managed service that performs at scale and can ingest application and platform log data, as well as custom log data from GKE environments, VMs, and other services inside and outside of Google Cloud. Get advanced performance, troubleshooting, security, and business insights with Log Analytics, integrating the power of BigQuery into Cloud Logging.
Built-in metrics observability at scale
Cloud Monitoring provides visibility into the performance, uptime, and overall health of cloud-powered applications. Collect metrics, events, and metadata from Google Cloud services, hosted uptime probes, application instrumentation, and a variety of common application components. Visualize this data on charts and dashboards and create alerts so you are notified when metrics are outside of expected ranges.
Stand-alone managed service for running and scaling Prometheus
Managed Service for Prometheus is a fully managed Prometheus-compatible monitoring solution, built on top of the same globally scalable data store as Cloud Monitoring. Keep your existing visualization, analysis, and alerting services, as this data can be queried with PromQL or Cloud Monitoring.
Monitor and improve your application's performance
Application Performance Management (APM) combines the monitoring and troubleshooting capabilities of Cloud Logging and Cloud Monitoring with Cloud Trace and Cloud Profiler to help you reduce latency and cost so you can run more efficient applications.
Real User Monitoring (RUM) an End user monitoring that gives you visibility into user behavior for fast, targeted problem resolution. It monitors the performance and availability of business-critical application services for all users at all locations all the time. It automatically discovers underlying infrastructure and classifies user actions - giving you instant visibility into session and whole service health over web, cloud, and mobile user experience. It allows you to trace user experience across tiers, capture live sessions, see where customers clicked, measure response times, and see pages that caused problems. And you can easily capture and replay user sessions to create test scripts that reflect real user behavior. All this data gives you new ability to analyze which application transactions your users are performing and what application response they are experiencing. RUM currently supports over 20 application protocols and applications such as SAP, Citrix, and native mobile application monitoring on Android.
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