Grafana Enterprise Stack vs Spiceworks comparison

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Grafana Enterprise Stack

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Executive SummaryUpdated on Oct 9, 2024

Spiceworks and Grafana Enterprise Stack are competing in the IT monitoring and data visualization domain. Grafana Enterprise Stack holds an edge due to its comprehensive features and sought-after capabilities, despite its higher pricing.

Features: Spiceworks provides IT asset management and network monitoring, targeting smaller networks with its intuitive interface. Grafana Enterprise Stack offers rich visualization options, detailed dashboards, and flexibility, supporting diverse integrations. Its advanced analytics and customization capabilities make it appealing for enterprises seeking detailed data interpretation.

Room for Improvement: Spiceworks could enhance scalability features, provide more advanced data analytics, and improve integration with enterprise-grade tools. Grafana Enterprise Stack might benefit from simplifying its deployment process, reducing resource requirements, and offering more cost-effective tiers for smaller enterprises.

Ease of Deployment and Customer Service: Spiceworks is known for straightforward deployment and quick setup with strong community support. Grafana Enterprise Stack offers extensive documentation and premium support options, better suited for organizations with complex monitoring needs.

Pricing and ROI: Spiceworks is favored for its cost-effectiveness with minimal setup costs, attractive to small to medium-sized businesses. Grafana Enterprise Stack requires a higher investment but is valued by those seeking a strong ROI through detailed insights and scalability in data processing.

To learn more, read our detailed Grafana Enterprise Stack vs. Spiceworks Report (Updated: April 2025).

Grafana Enterprise Stack vs. Spiceworks

April 2025

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Helped 848,207 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Grafana Enterprise Stack

Ranking in IT Infrastructure Monitoring

25th

Average Rating

8.2

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Spiceworks

Ranking in IT Infrastructure Monitoring

45th

Average Rating

7.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Help Desk Software (17th), IT Asset Management (11th)

Mindshare comparison

As of April 2025, in the IT Infrastructure Monitoring category, the mindshare of Grafana Enterprise Stack is 0.8%, up from 0.3% compared to the previous year. The mindshare of Spiceworks is 0.4%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring

Featured Reviews

Gregory Diana

Managing Director at Exponential Energy (Pty) Ltd

Offers very good charting capabilities and capable of automatically generating dashboards, even for a large number of data points

In terms of what Grafana provides, it just provides the charting tools. Everything else is third-party. It's like Node-RED. Node-RED is free, and you can choose an application, but that application depends on the person who's supporting it. If they decide not to support it, then you're stuck. However, I believe that it can't be improved or changed because people have to make money and make a living from it. Nothing will ever be changed. It depends on the software. Same as Windward. Windward just decided it could not support a large number of customers, so it focused on high-income, low-volume clients. Whereas Node-RED has millions of followers and fantastic support, the same as Grafana. Grafana is partly free, but it's your problem. That's how all these companies work. If you're big and you pay a lot of money, they'll pay attention to you.

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Jeetendar Kumar

Information Technology Analyst at The Aga Khan University Hospital (Pakistan)

Customizable, easy to use, easy to manage, and provides multiple features

I have used many software, but Spiceworks is the best. The tool provides multiple features. It is a valuable product for inventory. It is also useful as a ticketing system. The solution is easy to use and easy to manage. Many people can use it very easily. The features are not complicated. It is very easy to run, install, and understand. That is why my organization decided to use it. The solution’s asset management capabilities have benefitted us in many ways. We are able to manage all the inventory. We have a complete database. We have a record of everything. It is very valuable. I rate the usability of the user interface and dashboard a nine out of ten. The tool is easy to learn compared to other software.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable features of Grafana for data visualization are its ability to create intuitive dashboards and its wide range of visualization options like graphs, charts, and tables."

"Our productivity has improved with its use."

"Grafana has enough features around dashboard management. It's got enough plugins to create your dashboards."

"The tool's most valuable feature is real-time monitoring. It helps in securing the application or the node by allowing us to monitor and manage resource consumption during peak times. For instance, from 10 AM to 2 PM, we may experience high memory utilization. It helps us to solve these issues."

"Grafana's full observability stack, known as LGTM, is highly valuable."

"Grafana's most valuable feature is its ability to provide a graphical representation of data collected from various sources."

"It is truly reliable."

"The dashboards are pretty good."

More Grafana Enterprise Stack pros

"Tickets by e-mail, with actions by hastag."

"The most valuable features are the inventory and personalization."

"The solution is very stable. It's reliable and efficient."

"It shows the users that are currently logged in, which is not something that Active Directory by default will ever let you know up front."

"It's easy to understand."

"The software is cloud-based, so I do not need to store any data locally."

"Helpdesk and inventory are both equally valuable, and they form the true core of the product."

"The software is cloud-based, so I do not need to store any data locally."

More Spiceworks pros

Cons

"The tool needs to show only fewer updates."

"I have encountered occasional issues with false inputs or incorrect data in Grafana."

"The solution should include integration with Power BI."

"I find Grafana really hard to configure. It's difficult to build the dashboard, and it's non-intuitive. In my opinion, it's very difficult to work with Grafana."

"The connection between metrics, logs, and traces could be improved. Currently, one needs to ingest labels and timestamps for them to be connected, however, drilling down sometimes takes time."

"They could use more small tutorials to explain a bit about how Grafana works."

"In terms of what Grafana provides, it just provides the charting tools. Everything else is third-party."

"The connection between metrics, logs, and traces could be improved."

More Grafana Enterprise Stack cons

"Once a device was recognized on the network, Spiceworks never got rid of it even after you took it off the network. You had to go in and manually remove it."

"I would like the solution to allow for more direct interaction with computers. I can open tickets and I can see their status, but I can't interact directly with the computers themselves."

"There are a lot of disadvantages to Spiceworks because it's not an agent-based solution."

"I am unable to provide suggestions for improvement at this moment."

"The SNMP sniffer requires a lot of work to get right."

"I would like to see more information when drilling down into access permissions, assignments management, or tagging. When I click a note or a device, I should be able to see more details about the router and modem. For example, I want to see the version, downtime, availability, latency, etc. I should have easy access to everything about our assets at a glance."

"Sometimes, it can be difficult to integrate what you need."

"One of the biggest ways in which Spiceworks could improve is by developing better and more automated workflows. For example, in another solution called ServiceDesk by ManageEngine, you can have levels of approval in the event that there is a request for new software, or when someone requests a VPN or WiFi connection. This kind of multi-stage approval feature provided by ServiceDesk does not appear to exist in Spiceworks, and it is one of their main shortcomings for me."

More Spiceworks cons

Pricing and Cost Advice

"I use the tool's free license."

"The product is free! Get it now."

"Seeing that it is a low-cost solution, I would advise you to go ahead with Spiceworks and experiment with it to see if you can get things working properly, especially if you currently don't have any existing service desk software in place."

"It might be about $300 annually for a bigger company. If you pay annually, it's better and cheaper."

"It's free."

"The tool is cheap."

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Comparison Review

it_user174738

IT Developer at a tech services company with 51-200 employees

May 31, 2015

Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor

I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…

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Top Industries

By visitors reading reviews

Energy/Utilities Company

16%

Financial Services Firm

14%

Computer Software Company

11%

Manufacturing Company

10%

Computer Software Company

14%

Financial Services Firm

12%

University

Real Estate/Law Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Grafana Enterprise Stack?

The tool's most valuable feature is real-time monitoring. It helps in securing the application or the node by allowing us to monitor and manage resource consumption during peak times. For instance,...

What needs improvement with Grafana Enterprise Stack?

From an analytics perspective, the integration of AI would be a beneficial improvement for Grafana Enterprise Stack.

What is your primary use case for Grafana Enterprise Stack?

Our primary use case for Grafana Enterprise Stack includes monitoring cluster utilization, taking care of impact avoidance, conducting upgrades, ensuring storage memory does not become full, and id...

What do you like most about Spiceworks?

The solution is easy to use and easy to manage.

What is your experience regarding pricing and costs for Spiceworks?

The tool is cheap.

What needs improvement with Spiceworks?

I am unable to provide suggestions for improvement at this moment, however, I can provide feedback later. Currently, there do not seem to be any issues.

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Compared 8% of the time

ManageEngine ServiceDesk Plus vs Spiceworks

Compared 6% of the time

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Product Reports

Download Grafana Enterprise Stack product report

Grafana Enterprise Stack

April 2025

Download Spiceworks product report

March 2025

Overview

Grafana Enterprise Stack is a powerful tool for real-time data monitoring and visualization. With its flexible and scalable features, it is widely used for creating dashboards, analyzing metrics, and gaining insights into infrastructure, databases, and applications.

Its valuable features include powerful visualization capabilities, extensive data source integrations, customizable dashboards, a user-friendly interface, and a robust alerting system. Users appreciate its flexibility, scalability, and ability to integrate with different data sources, making it suitable for a wide range of industries and use cases.

Grafana Labs

From network inventory and network monitoring to help desk software, and mobile device management (MDM) to cloud services detection, Spiceworks helps you manage everything about your IT workday from one easy place.

Sample Customers

1. Uber 2. PayPal 3. eBay 4. Sony 5. Red Hat 6. IBM 7. Cisco 8. Adobe 9. Expedia 10. Booking.com 11. Airbnb 12. LinkedIn 13. Twitter 14. Netflix 15. Spotify 16. Pinterest 17. Slack 18. GitLab 19. Docker 20. Atlassian 21. Salesforce 22. Microsoft 23. Google 24. Amazon 25. Facebook 26. Apple 27. Intel 28. Oracle 29. SAP 30. VMware 31. HP 32. Dell

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