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Gusto vs Oracle E-Business Suite comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Gusto
Ranking in Benefits Administration
22nd
Average Rating
7.0
Reviews Sentiment
7.4
Number of Reviews
3
Ranking in other categories
Talent Management (38th)
Oracle E-Business Suite
Ranking in Benefits Administration
6th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
153
Ranking in other categories
Field Service Management (1st), ERP (6th), Activity Based Costing Software (1st), Enterprise Resource Planning for Manufacturing (1st), Product Configuration and Quoting (3rd)
 

Mindshare comparison

As of April 2025, in the Benefits Administration category, the mindshare of Gusto is 0.7%, up from 0.8% compared to the previous year. The mindshare of Oracle E-Business Suite is 4.7%, down from 5.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Benefits Administration
 

Featured Reviews

Mimi Evans - PeerSpot reviewer
Simple to use solution that offers a lot; gives employees the option to get cash advances
I think it's great that it syncs with QuickBooks Online and any payroll software that syncs with QuickBooks Online is great. My issue with their syncing was that every single account for a deduction went to a liability account, but not a lot of businesses run that way. As of September, they did not have the ability for me to put an employee's deduction for benefits in anything but a liability account; which made it not difficult, but added a manual step to the syncing of the entering of our payroll between Gusto and QuickBooks Online. I would also like for the tech support to be more responsive. Gusto also advertises their health benefits, but they don't do a good job of explaining why it's a better option to go through them. I think there's more communication that could be done on that. I also think that there are some HR benefits that they could be offering to these lower plans, without having to go to the Premium Plan. I think that that's something that they should consider in the future.
James Balbach - PeerSpot reviewer
Centralizes our enterprise-wide functions but could benefit from cloud migration
We have dealt with customer service, and it was awful. For a system this size, it felt like we were merely buying software from them. They weren't really partnered with us on it. Reporting bugs and getting feedback, as well as having engineers work on issues, was very transactional. There was no real ownership on Oracle's part. During several support cases, it became difficult to determine ownership at Oracle and get status updates. The on-premises Oracle support is not great in my experience, and I think this is true in the industry. We've read about their software as a solution, and theoretically, their SaaS portal support is a lot better.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I appreciated the templates that they offered for new hires and onboarding."
"I like the payroll part. We also use documents and forms whenever we hire, such as a new hire form for each state, and we like that as well."
"It's a tightly integrated solution."
"Rapidly implement jobs, positions, grades, and steps within setup of organizational structure."
"Financial reconciliation and reporting."
"Oracle is a decent, robust solution that has been tested and used for many years. It can do everything."
"You can group them into the BIs, which is business intelligence. You get your own key performance indicators and build your own reports or you could have your own screens, and it changes in real time."
"It's quite secure and fast, and we get an end-to-end solution."
"The financial module has excellent features that many find valuable, while the HCM module is also highly regarded."
"The most valuable feature of Oracle E-Business Suite is the customization."
 

Cons

"Their enrollment e-signature, enrollment forms, and other documents need a lot of work. Once we fill in the information, we cannot go back and change any of that. It's a time-taking process. If there is any mistake in the document and if we need to go and change a specific field in the form, it's not possible. We have to redo the entire form."
"In the beginning, their support was top-notch. And then around the beginning of 2022, and end of 2021, their support tanked. We used to get responses in the beginning within one to two business days, and towards the end, we were getting responses in one to two business weeks."
"A lot more automation can be brought into E-Business Suite."
"The integration features of the tool on on-premises weren't that great, making it an area where improvements are required."
"Needs more real-time visualizations, in terms of smarter dashboards and reporting competing with the speed of HANA."
"The UI interface is not great."
"Performance issues and handling of financial data could be improved."
"One issue with the product is because it build on a lot of older technologies, there is a substantial technical debt in the system."
"We are moving to the cloud and are looking at the cloud version of it for the cost of ownership and a more modernized integrated platform."
"Oracle E-Business Suite could improve the tables. When we remove some of them sometimes they cloud the modules into one. It becomes a little difficult to segregate."
 

Pricing and Cost Advice

Information not available
"The solution is quite expensive."
"I have found the solution overall to be expensive. There are additional fees on top of the standard license."
"We have an annual license to use the Oracle E-Business Suite and we have an enterprise license."
"Oracle generally gives a lot of discounts."
"Licensing is on a yearly basis. There is an initial cost, and the standard fee is 22% per year."
"It's quite expensive, even though they gave us a discount."
"The pricing of Oracle E-Business Suite is too high."
"Oracle E-Business Suite is cheaper than SAP. It is expensive."
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Top Industries

By visitors reading reviews
No data available
Educational Organization
68%
Computer Software Company
5%
Manufacturing Company
4%
Financial Services Firm
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about Oracle E-Business Suite?
It was very easy to integrate the product into our existing infrastructure.
What needs improvement with Oracle E-Business Suite?
Oracle E-Business Suite should be more detailed and user-friendly. I should be able to customize the screen or application without needing technical support. The configuration and setup process is ...
 

Also Known As

ZenPayroll
Oracle EBS, OEBS
 

Overview

 

Sample Customers

Farmgirl Flowers, Bevel, Pooch Pals, ALL MAVEN
Colab, Portobello, Saudi Telecom Company, DG Khan Cement, Dubai Holding
Find out what your peers are saying about Gusto vs. Oracle E-Business Suite and other solutions. Updated: April 2025.
845,712 professionals have used our research since 2012.