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HCL Verse vs Microsoft Exchange Online comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

HCL Verse
Ranking in Email Applications
13th
Average Rating
9.0
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Microsoft Exchange Online
Ranking in Email Applications
2nd
Average Rating
8.6
Reviews Sentiment
7.5
Number of Reviews
89
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Email Applications category, the mindshare of HCL Verse is 1.4%, down from 1.4% compared to the previous year. The mindshare of Microsoft Exchange Online is 14.1%, down from 15.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Applications
 

Featured Reviews

MR
Stable, scalable, and good interface
HCL Verse has a nice interface and it is a practical email solution. There are a diverse set of features, such as the search bar on top of the screens. The usability from the old applications to the new version has been very good. It was great that we were able to migrate applications from the older version to the new one.
Babatunde-Olugbode - PeerSpot reviewer
Offers good user interface and seamlessly integrates with other Microsoft services
I like its user interface. I don't struggle or face any challenges while using it. The design interface is simple. I haven't had any trouble managing it for a long time. Even if I encounter a challenge or two, I can always reach out to Microsoft for help. So, overall, it's been a very positive experience. Having everything under one account was valuable. I just had to go through cybersecurity for licensing and download everything. With one account, you can download Office and use Online features directly from your Exchange. There are security solutions in place, and we take customer data very seriously. For example, if I accidentally create a forwarding rule or send an email with an image attached, I get a notification immediately. Compliance-wise, it's quite good online. We can do many things. Even if I can't click on something or upload a specific file type, it'll still be stored for compliance or investigation purposes. So, subscribing to these features. The benefits are widespread and effective communication. We use Microsoft Teams for meetings within and outside our organization. Additionally, Teams can be used for chat, allowing us to track communication and see user activity. Those are the key points that have proven to be beneficial.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the mail server."
"HCL Verse has a nice interface and it is a practical email solution. There are a diverse set of features, such as the search bar on top of the screens."
"I have found the interface to be user-friendly and the overall simplicity valuable features."
"I like that Exchange Online is easy to use and that I do not need to maintain the previous Exchange Server. I also do not need to worry about the security of the Exchange Server. If there are any issues, then it will be the service provider's problem and not mine."
"It allows us to work from home, at any time or anywhere."
"The most valuable feature is the cloud environment."
"The solution generally works well. We can send and receive emails just fine."
"All of the features are beneficial, but the scheduling feature is particularly useful."
"It is a reasonable solution."
"Microsoft Exchange Online is a stable product."
 

Cons

"Security is very important to us, so improvements to this functionality are welcome."
"The solution could improve by allowing us to use a color that we want in the editing boxes."
"What I don't like about Microsoft Exchange Online is too much integration because now it has many services connected to it. In the beginning, it was just email, and now it's also Teams and Visio, and many other services which I don't like. Microsoft Exchange Online should focus on one service. The product now lost focus, and this is its area for improvement. I would also like more freedom in choosing to use just one service, for example, just Microsoft Exchange Online, which means I don't need Teams or any other Microsoft product or service there. Right now, all services are either in the Microsoft Office suite, or there are more products or services integrated with Microsoft Exchange Online, and I'd like to just focus on one."
"I feel that there is a need for improvement in the product, considering that there are some concerns with the tool's integration capabilities."
"The solution's performance can be improved when you are trying to access it remotely."
"They should tighten their cloud security."
"It should integrate better with social media formats."
"It is tricky to integrate Microsoft Exchange Online if you are in an infrastructure provided by other vendors."
"I have found that Microsoft has vulnerabilities when it comes to Exchange Online. It has become the port of a lot of hacker attacks."
"We'd like to see more integration with other platforms."
 

Pricing and Cost Advice

"This is an affordable solution but the price could be improved."
"The price of the solution is reasonable."
"The costs of this platform vary based on subscriptions, but it is generally reasonable."
"The model is one which is pay-per-use go. There is no license. We are talking about per-user subscription-based use."
"The price is not competitive."
"I pay approximately $120 or $150 per year, and as long as I pay that amount, they will do regular updates so that I always have the most recent and greatest version of the application."
"I would say the solution is reasonable and affordable."
"Microsoft Exchange Online is too expensive."
"The pricing for Microsoft Exchange Online is quite reasonable, in my opinion. Many licensing options are available so that we can choose based on the customer's needs. For example, if a customer only requires mailbox features, we can recommend Plan One or Plan 2. We can suggest an E3 or E5 license if they need the entire Office suite. There are also premium subscriptions for enterprise customers, offering additional security features. Overall, I don't find the pricing costly because Microsoft provides many features and security capabilities, making it reliable for all customers, depending on their requirements."
"I have no opinion."
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Top Industries

By visitors reading reviews
Government
19%
Computer Software Company
14%
Financial Services Firm
13%
Healthcare Company
8%
Computer Software Company
12%
Financial Services Firm
8%
Government
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about Microsoft Exchange Online?
The benefits are widespread and effective communication. We use Microsoft Teams for meetings within and outside our organization. Additionally, Teams can be used for chat, allowing us to track comm...
What is your experience regarding pricing and costs for Microsoft Exchange Online?
The pricing for Microsoft Exchange Online is quite reasonable, in my opinion. Many licensing options are available so that we can choose based on the customer's needs. For example, if a customer on...
What needs improvement with Microsoft Exchange Online?
There are always improvements needed. My personal issue with using OfficeSuite and the Exchange Server is that one has to cobble together a whole bunch of different applications. Therefore, a lot o...
 

Also Known As

Verse, IBM Verse
Exchange Online, Exchange Online Plan 1, Exchange Online Plan 2, MS Exchange Online
 

Overview

 

Sample Customers

Canon Marketing Japan Inc., Australian Trade Commission, BTC, Havas, Canal Barge Co.Inc., RAVInvest, Elemental Path, WDR mediagroup
Bank Alfalah Ltd., Paderborn-Lippstadt Airport, Blue Star Infotech, Scitec Nutrition, Resolution Films, British Airways, Empire Cinemas, InnoGames
Find out what your peers are saying about HCL Verse vs. Microsoft Exchange Online and other solutions. Updated: March 2025.
844,944 professionals have used our research since 2012.