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HCL Verse vs Microsoft Exchange Online comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

HCL Verse
Ranking in Email Applications
13th
Average Rating
9.0
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Microsoft Exchange Online
Ranking in Email Applications
2nd
Average Rating
8.6
Reviews Sentiment
7.5
Number of Reviews
89
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2025, in the Email Applications category, the mindshare of HCL Verse is 1.3%, down from 1.4% compared to the previous year. The mindshare of Microsoft Exchange Online is 14.8%, up from 14.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Applications
 

Featured Reviews

MR
Stable, scalable, and good interface
HCL Verse has a nice interface and it is a practical email solution. There are a diverse set of features, such as the search bar on top of the screens. The usability from the old applications to the new version has been very good. It was great that we were able to migrate applications from the older version to the new one.
Babatunde-Olugbode - PeerSpot reviewer
Offers good user interface and seamlessly integrates with other Microsoft services
I like its user interface. I don't struggle or face any challenges while using it. The design interface is simple. I haven't had any trouble managing it for a long time. Even if I encounter a challenge or two, I can always reach out to Microsoft for help. So, overall, it's been a very positive experience. Having everything under one account was valuable. I just had to go through cybersecurity for licensing and download everything. With one account, you can download Office and use Online features directly from your Exchange. There are security solutions in place, and we take customer data very seriously. For example, if I accidentally create a forwarding rule or send an email with an image attached, I get a notification immediately. Compliance-wise, it's quite good online. We can do many things. Even if I can't click on something or upload a specific file type, it'll still be stored for compliance or investigation purposes. So, subscribing to these features. The benefits are widespread and effective communication. We use Microsoft Teams for meetings within and outside our organization. Additionally, Teams can be used for chat, allowing us to track communication and see user activity. Those are the key points that have proven to be beneficial.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the mail server."
"HCL Verse has a nice interface and it is a practical email solution. There are a diverse set of features, such as the search bar on top of the screens."
"It is a fantastic solution."
"The data prevention and protection feature is good."
"It is for emails, and it seems to work okay."
"We also create technical presentations, so most of the time we are dealing with MS Word and Excel. Sometimes, we also use Visio for diagramming. Our overall experience is good."
"The solution generally works well. We can send and receive emails just fine."
"We have found the solution to be stable."
"It is a reasonable solution."
"The most valuable feature as it encompasses all aspects of collaboration, communication, reporting, and storage."
 

Cons

"Security is very important to us, so improvements to this functionality are welcome."
"The solution could improve by allowing us to use a color that we want in the editing boxes."
"Microsoft Exchange Online can improve message delivery. There are times we receive a message that the email failed to be delivered, and there is no reason given. We sometimes have emails that are flagged as spam that are not. We cannot do anything about it because it's not managed by us, it's managed by Microsoft."
"The stability of the solution has room for improvement."
"Also, I think the mobile app on the forms you can improve a little bit more."
"The ActiveSync services and the mapping services could be improved."
"I feel that there is a need for improvement in the product, considering that there are some concerns with the tool's integration capabilities."
"I don't really like the response time of the web GUI for administration."
"The solution should have more integration with other platforms."
"The support could improve their response time and sometimes the phone lines are not clear because of static or noise. However, the agents are knowledgeable and very helpful."
 

Pricing and Cost Advice

"This is an affordable solution but the price could be improved."
"The price of the solution is reasonable."
"The product is expensive and has an annual subscription."
"The price is a bit high. It is especially expensive in the Indian market."
"There is an annual license required to use this Microsoft Exchange Online."
"The cost of Microsoft Exchange Online is approximately $4 to $36 per user. They do not give a discount which is not good. The solution is expensive if you have 800 to 1,000 users. They should give discounts when you have a lot of users."
"There is an annual enterprise subscription to use Microsoft Exchange Online. The price is reasonable."
"The license for the solution is cheap, but it could be more affordable in the long term."
"We bought some licenses, and some are within our package or partnership with Microsoft."
"The model is one which is pay-per-use go. There is no license. We are talking about per-user subscription-based use."
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Top Industries

By visitors reading reviews
Government
17%
Computer Software Company
16%
Financial Services Firm
13%
Healthcare Company
8%
Computer Software Company
12%
Financial Services Firm
8%
Government
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about Microsoft Exchange Online?
The benefits are widespread and effective communication. We use Microsoft Teams for meetings within and outside our organization. Additionally, Teams can be used for chat, allowing us to track comm...
What is your experience regarding pricing and costs for Microsoft Exchange Online?
The pricing for Microsoft Exchange Online is quite reasonable, in my opinion. Many licensing options are available so that we can choose based on the customer's needs. For example, if a customer on...
What needs improvement with Microsoft Exchange Online?
There are always improvements needed. My personal issue with using OfficeSuite and the Exchange Server is that one has to cobble together a whole bunch of different applications. Therefore, a lot o...
 

Also Known As

Verse, IBM Verse
Exchange Online, Exchange Online Plan 1, Exchange Online Plan 2, MS Exchange Online
 

Overview

 

Sample Customers

Canon Marketing Japan Inc., Australian Trade Commission, BTC, Havas, Canal Barge Co.Inc., RAVInvest, Elemental Path, WDR mediagroup
Bank Alfalah Ltd., Paderborn-Lippstadt Airport, Blue Star Infotech, Scitec Nutrition, Resolution Films, British Airways, Empire Cinemas, InnoGames
Find out what your peers are saying about HCL Verse vs. Microsoft Exchange Online and other solutions. Updated: January 2025.
838,713 professionals have used our research since 2012.