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HCL Verse vs Office 365 comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

HCL Verse
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
3
Ranking in other categories
Email Applications (13th)
Office 365
Average Rating
8.6
Reviews Sentiment
6.2
Number of Reviews
152
Ranking in other categories
Content Collaboration Platforms (1st)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. HCL Verse is designed for Email Applications and holds a mindshare of 2.3%, up 1.3% compared to last year.
Office 365, on the other hand, focuses on Content Collaboration Platforms, holds 10.2% mindshare, up 4.9% since last year.
Email Applications Market Share Distribution
ProductMarket Share (%)
HCL Verse2.3%
Google Workspace15.1%
Microsoft Exchange Online11.1%
Other71.5%
Email Applications
Content Collaboration Platforms Market Share Distribution
ProductMarket Share (%)
Office 36510.2%
Google Workspace9.3%
Dropbox Business - Enterprise8.6%
Other71.9%
Content Collaboration Platforms
 

Featured Reviews

MR
Diretor at MASTERDOM
Stable, scalable, and good interface
HCL Verse has a nice interface and it is a practical email solution. There are a diverse set of features, such as the search bar on top of the screens. The usability from the old applications to the new version has been very good. It was great that we were able to migrate applications from the older version to the new one.
BasilJiji - PeerSpot reviewer
System Engineer at a retailer with 10,001+ employees
Collaboration has transformed how our teams work and Copilot now drives faster daily decisions
The interface for the security and compliance center could be simplified. It changes frequently, which can make it somewhat difficult for admins to stay up-to-date on where specific settings are located. The compliance center modification or improvement of Office 365 needs to be introduced. The rest of the features feel acceptable to me. The reason it is not a ten is because of the complexity of managing the vast array of admin settings, which requires a specialized IT team. Even though it meets industry standards for decent security compliance such as SOC and HIPAA, the complexity of managing the admin settings needs to improve.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the mail server."
"HCL Verse has a nice interface and it is a practical email solution. There are a diverse set of features, such as the search bar on top of the screens."
"I like that it is cloud-based, wherefrom any computer I can access my documents and continue working."
"The most valuable features in Office 365 for me are productivity, as all my productivity requirements are fulfilled, and communication capabilities."
"Microsoft 365 operates seamlessly in the background, allowing us to perform tasks across different Microsoft applications."
"The features of Office 365 that have significantly enhanced my workflow productivity include Excel, which is a very good product that helps assist me with my work."
"We have been using Office 365 for tagging critical communications and building communities of practice and centers of excellence."
"Office 365 is comprehensive with its functionalities, and I am not currently missing anything."
"We use it for documentation management, to collaborate with Microsoft Teams, web calls, web conference calls, chats, and as a documentation repository mainly. We have an Office pack suite to be able to write documentation, make spreadsheets, and create PowerPoints."
"Every application in the Office 365 bundle is beneficial, making day-to-day tasks easier."
 

Cons

"The solution could improve by allowing us to use a color that we want in the editing boxes."
"Security is very important to us, so improvements to this functionality are welcome."
"There are some complexities to the initial setup if you use some of the more advanced features."
"Using Office 365 is not that flexible on some mobile devices, like Android."
"Microsoft could improve their support; I don't deal with Office 365 or Office 365 application-specific issues, but I wonder if it's similar where you get someone from Microsoft to hold your case, which could take a couple of days, maybe a week in between when they get back in contact with you."
"A need that a company like ours has is that we want to be able to have data flow into one tool, for example, for all the management of tasks through the company and workflow of who is doing what and so on. There are no real solutions for this at the moment in Office 365. It would be nice if they could implement this in the next release, so we can have one solution from one company giving us the whole data and flow of data into the company."
"I'd like to see them add more features in the future in order to continue to advance the product."
"Microsoft Defender for Office 365 could use some customization, but this area for improvement is trivial."
"It seems like every other week when we log into the administrative portals, it doesn't matter which one, it could be the active directory portal, it could be the exchange admin center or SharePoint admin center, it seems like Microsoft is consistently updating with new versions of the admin centers, which can be frustrating."
"As a private user, I do not appreciate the cloud features, but I doubt that this is something Microsoft would consider a feature request."
 

Pricing and Cost Advice

"The price of the solution is reasonable."
"This is an affordable solution but the price could be improved."
"The pricing is good for all the features that we receive, e.g., Skype for Business."
"The pricing is not really high, but one can get the software with the license key for free."
"I think that we pay $9.99 USD per user, monthly."
"Licensing, billing, and accounting are available from the management interface."
"Licensing fees are paid on a monthly basis, or we prepay them."
"I would rate the solution 3 out of 5 for the price. I think Microsoft presents a good solution concerning the price."
"Good reporting and good value subscriptions for international calls."
"The price of Office 365 is very expensive."
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Top Industries

By visitors reading reviews
Government
24%
University
6%
Computer Software Company
6%
Real Estate/Law Firm
6%
Computer Software Company
14%
Outsourcing Company
9%
Manufacturing Company
8%
Performing Arts
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business62
Midsize Enterprise29
Large Enterprise70
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Office 365?
My experience with pricing, setup cost, and licensing for Office 365 is that it is moderate.
What needs improvement with Office 365?
Office 365 can be improved by increasing support, which currently is not efficient and takes a lot of time to resolve issues. It has been observed that support personnel often lack hands-on experie...
What is your primary use case for Office 365?
Email and collaboration are the main use cases for Office 365 at Omagi Media Labs. It is used for internal and external communication in daily work. Groups and Teams groups are created and used in ...
 

Comparisons

 

Also Known As

Verse, IBM Verse
Microsoft Office 365, Office 365 Enterprise, Office 365 Enterprise E1, Office 365 Enterprise E3, Office 365 Enterprise E5, Office 365 ProPlus, Office 365 Business, Office 365 Business Essentials, Office 365 Business Premium, Office 365 F1
 

Overview

 

Sample Customers

Canon Marketing Japan Inc., Australian Trade Commission, BTC, Havas, Canal Barge Co.Inc., RAVInvest, Elemental Path, WDR mediagroup
Me & the Bees Lemonade
Find out what your peers are saying about Google, Microsoft, Amazon Web Services (AWS) and others in Email Applications. Updated: January 2026.
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