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HipChat [EOL] vs Slack comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

HipChat [EOL]
Average Rating
7.6
Number of Reviews
10
Ranking in other categories
No ranking in other categories
Slack
Average Rating
8.4
Number of Reviews
73
Ranking in other categories
Enterprise Social Software (3rd)
 

Featured Reviews

it_user654501 - PeerSpot reviewer
Some of the valuable features include video calling and screen sharing.
* Unlimited group chat rooms * Group video chat * Screen sharing * Security * Persistent messaging * Seamless integration with other products HipChat allows us to do video calling and screen sharing with up to twenty users, whereas its major competitor Slack, can only support eight participants. For a company like us with offices in different locations, this is an invaluable feature, as it increases our team collaboration and efficiency.
PaulButticaz - PeerSpot reviewer
A competitive solution that improves collaboration and productivity
Slack has been around for a long time, and it's an industry leader. Of course, Salesforce owns Slack now and is starting to integrate into it. I have attended Slack conferences and met with product and support managers. They're an excellent organization. Choosing Slack depends on the organization's size, so you need to plan your deployment and make sure you put some controls and standards in place and not just turn it on. If you're a Slack shop, you will have to have something like a Zoom or Microsoft Teams platform for when you need to do video conferencing internally or externally. Many shops have both products, but they use Slack for collaboration, chat, and so on, and use Teams for video and audio conferences. At the end of the day, Slack is missing those capabilities, so either you're going to be a Slack/Zoom shop or you're going to be a Microsoft Teams shop. I rate Slack an eight out of ten.
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Top Industries

By visitors reading reviews
No data available
Educational Organization
85%
Computer Software Company
4%
Financial Services Firm
2%
University
1%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

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What do you like most about Slack?
Nowadays, we don't need to visit an HR portal. Our marketing and human resources teams directly share details about birthdays, upcoming events, and important dates in Slack. Whether it's a training...
What is your experience regarding pricing and costs for Slack?
The pricing is reasonable. While cheaper would be better, we are generally satisfied with the current pricing model.
What needs improvement with Slack?
Slack's Canvas feature could be improved in terms of its user experience. While they are trying to integrate something like Notion, it doesn't work well, which is why we still use Notion for offici...
 

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Sample Customers

Pinterest, Quora,Hewlett Packard, Hubspot, ParkWhiz, Artifakt, and others.
Strava, The New York Times, Spotify, Blue Bottle Coffee Company, Eventbrite, Box, Circa, Stripe
Find out what your peers are saying about Microsoft, Atlassian, Slack and others in Enterprise Social Software. Updated: December 2024.
824,067 professionals have used our research since 2012.