We performed a comparison between HPE OneView and ServiceNow IT Operations Management based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution's technical support was great...The initial setup of HPE OneView was easy."
"Firmware compliance is one of the most valuable features."
"The easy user interface was what I found most valuable in HPE OneView. For example, if I wanted to know the infrastructure status or I needed to send in any change commands, HPE OneView had simple buttons."
"It monitors all our servers, and if there is any problem it straight away sends us an alert. If It's a faulty component, we can see it from there. It sends an alert."
"Easy to add servers and get them monitored and manageable."
"The remote support automatically logs service calls and support cases with HPE, which is really good."
"OneView provides a single console, which is manageable without physical access."
"The most valuable features are the composable structure, infrastructure, and automation."
"The most valuable features of the solution are discovery, cloud governance, event management, and service mapping."
"The asset management tools are very valuable."
"The way this solution has helped us is that it improved our communication."
"It is easy to use and simple to learn."
"I like the tool's discovery feature."
"I like the solution due to the fact that it's scalable."
"It includes a valuable feature called Discovery, that aids in application portfolio management, enabling visibility into IT infrastructure from top to bottom."
"It's easy to set up."
"It needs more reporting capabilities."
"They can improve reporting and provide more customized reports. Currently, reporting is a bit limited. It can be complex to learn and manage for beginners. Because of my experience, I find it comfortable to manage, which might not be the case with beginners. It would be good if they can make it a little bit easier to understand. They can provide a more graphical view of connectivity and other things. Their technical support can also be improved."
"We've had issues, for example, with RAM."
"The speed and performance of the solution are areas where the product lacks and needs improvement."
"I have to chop it up into smaller parts, because I have an installation in Europe and it covers the whole world. That is not so good. They need to be more localized, so I am going to chop it up into smaller bits."
"The interface is a bit bland. It does its job, but it could have a better interface."
"The solution's console can be improved by making it more user-friendly and adding the capability to filter the reports out using only the information required."
"The network configuration part of HPE OneView needs improvement. The solution has way too many features, and there's a need for proper configuration indicators to be put in place."
"ServiceNow could be more prescriptive on how customers can leverage some of the benefits."
"The setup and deployment could be simplified, and the pricing could improve."
"The time for deployment of ServiceNow IT Operations Management depends on many factors. It's a SaaS application, it should not take too long, but if you want to define the tool based on your processes, then it would take some time. It fully depends on the company's complexity. There are out-of-the-box product flows and if you want to use them, you can from day one. However, if you want to customize it and change it to your company's practices, then it will take more time. The setup could be faster."
"I would like more manual issues to have automated report-facing options."
"Even though they call it low code there are a lot of customizations needed, especially from an ITOM standpoint."
"I advise others not to customize a lot while using the solution."
"ServiceNow IT Operations Management could do a little bit better with integrations. Integrating ServiceNow IT Operations Management with CMDB processes needs a little more work."
"ServiceNow IT Operations Management could be improved by providing more user customization options."
More ServiceNow IT Operations Management Pricing and Cost Advice →
HPE OneView is ranked 16th in IT Infrastructure Monitoring with 80 reviews while ServiceNow IT Operations Management is ranked 8th in IT Infrastructure Monitoring with 35 reviews. HPE OneView is rated 8.0, while ServiceNow IT Operations Management is rated 8.2. The top reviewer of HPE OneView writes "Provides firmware compliance and the ability to connect to iPO". On the other hand, the top reviewer of ServiceNow IT Operations Management writes "A very capable solution that includes a valuable, user-friendly workflow management tool". HPE OneView is most compared with Cisco Intersight, Dell CloudIQ, Zabbix, Lenovo XClarity Orchestrator and SolarWinds NPM, whereas ServiceNow IT Operations Management is most compared with OpsRamp, Moogsoft, Splunk ITSI (IT Service Intelligence), Datadog and LogicMonitor. See our HPE OneView vs. ServiceNow IT Operations Management report.
See our list of best IT Infrastructure Monitoring vendors.
We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.