Huawei eSight vs Infraon IMS comparison

Huawei and EverestIMS are both solutions in the IT Infrastructure Monitoring category. Huawei is ranked #46 with an average rating of 7.8, while EverestIMS is ranked #64. Huawei holds a 1.0% mindshare in IM, compared to EverestIMS’s 0.2% mindshare. Additionally, 72% of Huawei users are willing to recommend the solution, compared to 100% of EverestIMS users who would recommend it.

Huawei eSight

Read 10 Huawei eSight reviews

1,352 Views
1,021 Comparison Views

72% willing to recommend

Infraon IMS

Read 8 Infraon IMS reviews

429 Views
226 Comparison Views

100% willing to recommend

Huawei eSight

Infraon IMS

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

Huawei eSight and Infraon IMS are IT management platforms competing in network management. Infraon IMS offers more features and advanced insights, while Huawei eSight is attractive due to its pricing strategies suitable for budget-conscious organizations.

Features: Huawei eSight is known for its robust network management capabilities, streamlined integration for Huawei devices, and detailed performance monitoring. Infraon IMS provides extensive multi-vendor support, advanced analytics, and versatile network monitoring tools.

Room for Improvement: Huawei eSight could enhance its multi-vendor compatibility, expand its analytics capabilities, and improve the versatility of its monitoring tools. Infraon IMS could refine its pricing model, optimize integration with specific hardware, and simplify user interface design.

Ease of Deployment and Customer Service: Huawei eSight offers a simplified deployment process for Huawei hardware with responsive customer service resources. Infraon IMS provides flexible deployment models and extensive customer support suitable for various network environments.

Pricing and ROI: Huawei eSight is competitively priced, providing excellent ROI for Huawei technology users, making it ideal for cost-conscious businesses. Infraon IMS, while at a higher price point, justifies the investment through its substantial feature set and adaptability.

To learn more, read our detailed Huawei eSight vs. Infraon IMS Report (Updated: October 2024).

Buyer's Guide

Huawei eSight vs. Infraon IMS

October 2024

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Categories and Ranking

Huawei eSight

Ranking in IT Infrastructure Monitoring

46th

Average Rating

7.4

Number of Reviews

Ranking in other categories

Network Management Applications (9th)

Infraon IMS

Ranking in IT Infrastructure Monitoring

64th

Average Rating

8.4

Number of Reviews

Ranking in other categories

Network Monitoring Software (84th), Server Monitoring (27th), Cloud Monitoring Software (43rd)

Mindshare comparison

As of November 2024, in the IT Infrastructure Monitoring category, the mindshare of Huawei eSight is 1.0%, up from 0.9% compared to the previous year. The mindshare of Infraon IMS is 0.2%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring

Featured Reviews

Gary Strydom

Desktop Analyst at Transnet

Jun 25, 2024

Used to monitor devices and provides the hardware alarms feature

We use the solution to monitor the hardware environment of our data center. We mainly use Huawei eSight to monitor the devices. It assists in monitoring our devices in terms of utilization and monitoring. We are using the solution in the IT industry The solution's most valuable dashboard features…

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reviewer1631601

GTM Manager at Sensiple

Jul 20, 2021

Our process efficiency has improved by having all the information in one place, which has reduced manpower

The product is great. We integrated the ticketing tool with the monitoring tool. The agent ID creation is very easy when using this tool. It is so user-friendly. The user interface is good and also the pricing is great. The user interface is good, even a business user or layman can raise a ticket. They provide an all-in-one monitoring tool. If an issue happens, it gets integrated with the email, then proactively that ticket is being raised, which is good. The reporting is good. It is very clear. It is a customized report; however you want it, you can customize it. We use the solution’s role-based dashboards. The head of IT wants to use it so he can see holistically what is happening, e.g., what are the tickets being raised, what is a major issue, and what escalations are happening. There are different dashboards that are customized. For our head of IT, we made a separate dashboard. Then, for the executives, we made a separate dashboard based on time, like hourly or daily. All these reports were customized. While they didn't provide a BI dashboard, they provide a kind of graphical dashboard for whatever the issue is. Once you click on a particular ticket, it drills down to the issue, what it is and when the issue was raised. The drill down is good. It is more like a business intelligence (BI) tool. You can just scroll and zoom in. It goes deep into the issue. Once you click a particular dashboard, it will take you to the next page, then it takes you to the issue. Infraon IMS provides workflow automation for real-world use cases. This makes our work easier. It is just drag and drop (no coding) to build the workflows. For example, a particular ticket is being raised. It gets routed to three important IT executives within our team. From our team, it gets routed to the next level. The learning curve is good. Initially, there were no issues. As soon as the users saw the product, they understood what the product was. There wasn't any kind of training required for this product because it is very straightforward.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most important features are alarm management and the visualization of the health of our network devices."

"I like that it supports all our Huawei devices. Unlike other network monitoring tools that monitor Huawei devices, it provides more details when it comes to monitoring or management. We can get complete details about the devices, and management is also simple."

"One of the most beneficial features of Huawei eSight is its simplicity and ease of use."

"We use Huawei eSight to monitor devices like Wi-Fi controllers, LAN switches, and routers."

"The solution's most valuable dashboard features include monitoring storage, resource availability, and hardware alarms."

"Huawei eSight provides businesses with monitoring capabilities of network devices across your network."

"The product is stable."

"We can scale the solution."

More Huawei eSight pros

"The backup, restore, and comparison features are all good."

"The feature that I like the most and the best part is the customization."

"It is a stable product. After the initial configuration, you don't have to tweak it much. All systems of Everest IMS work perfectly."

"We use the solution to automatically trigger processes to help us resolve issues. The whole IT process has been automated, such as trying to map all the users and the escalation process. So, if any issue happens, we get an SMS and WhatsApp of the report. If there is a critical issue this has to be sorted out, like the entire data center being down, then there is an alarm."

"Their discovery is very quick and they have a CSV file upload mechanism that allows you to onboard five thousand devices a day."

"Our response time is within 30 minutes for any support. This solution provides alerts immediately, so we are within our SLA, giving efficiency to our support."

"The role-based dashboards provide data points and charts and topology diagrams in a single window. It's like a spider web, where the application, connectivity, and everything is defined for each user of those applications."

"The most valuable feature is alerting. We get email alerts when a link is down that tell us which device is having a problem."

Cons

"The price could be less costly."

"This solution could be improved by offering monitoring for all devices and not only Huawei devices."

"The solution and the operating system come separately. It would be easier if we did not have to deploy anything. A bundle feature would be better."

"It will be better if they can make the simple network topology part more presentable. It would also be better if they had API integration and integration with third-party devices."

"Something that could be improved is the lack of integration with Cisco switches. In the next release, I would like to see better reporting."

"eSight has many features and options, but sometimes, we feel that it should be more advanced, like Cisco. It would be good if they can enable some automation part in eSight. Most of our customers want automation in their network. They don't want a dependency on everything. That's why the automation part must be improved in Huawei. It will be beneficial for customers. Cisco has different products, and there are multiple products for monitoring, automation, etc. In the software-defined network, Cisco has ACI, and VMware has NSX. Such options must be there in Huawei to move to a software-defined network. Unlike Cisco, in the case of eSight, there is only one product. I am not aware of any other product. It would be good to enhance it with at least some automation options so that we can use it effectively in the campus network or big data center environment. When I implemented this Huawei solution, I faced some limitations in particular areas like wireless scanning. This is another part that they can improve. Wireless reporting option is not as effective as other monitoring solutions. For a particular use case, if a customer is asking for some reports, sometimes they are not 100% satisfactory. The reporting structure must be improved."

"The variety of license types should be made simpler as, at present, it is complex."

"It is not a very flexible product."

More Huawei eSight cons

"Email support is a bit slow. Once you drop an email, it takes time."

"The GUI is in need of improvement. It is not drag-and-drop or easy to use."

"The graphical view of the topology does not show us all of the connectivity in our network, which is something that could be improved."

"I would like to see an integrated view of Infraon IMS and Infraon Desk. It would be very helpful if that were integrated into the solution."

"I would like to have the option to add a new device or meet with the next release. Right now, it needs to be done from the backend which results in a heavy reliance on R&D."

"This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets. There are GDPR and other requirements that might require country-specific sensitive information to be filtered as well as other things that need to be taken care of. Normally, if we need to do any compliance, like ISO27000 compliance, they don't have such a report within their system. This kind of report is missing from their SaaS. That is one of the reasons that we have gone to the on-prem version, where I am assured that my data is secure."

"There might be some features in other products that are currently not there in Everest IMS and can be included. I have not yet compared it with any other product."

"We have enquired if there are any possibilities of monitoring non-IPBS devices."

Pricing and Cost Advice

"Pricing depends on the competition. If your competitor is like Cisco, then Huawei is much more competitive when it comes to pricing."

"The solution’s pricing is reasonable."

"The price is very expensive."

"The pricing for Huawei eSight is reasonable, especially with the base license and incremental licenses for additional devices. However, the variety of license types can be a bit complex. We used to sell eSight but switched to another solution, so we're not actively trading it anymore."

"I would rate this solution a nine out of ten for pricing. The pricing depends on which features you use and can become expensive."

"Its pricing is better than any other Huawei product. Some products are cheaper in Huawei, and some products are cheaper in Cisco. Cisco has more benefits and options than Huawei if you consider different network environments."

"The pricing is reasonable, given the features that they provide."

"We pay for a number of devices on the accounts and since it is on-premises, we pay the maintenance charges for the year."

"The cost model is within our budget. I have less than 180 critical assets, but the moment that I have 1,000 assets, then the license model is totally different. I don't know whether they are capable of handling that kind of a load. They could revisit the licensing model."

"If you are looking for the best product with the best price, Infraon is the best product. We evaluated five to six products and finally felt Infraon was better because of the pricing model, especially because it was more flexible."

"Licensing is calculated on a per-user basis."

"I think that the pricing for this solution is reasonable and varies by number of devices."

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Top Industries

By visitors reading reviews

Computer Software Company

22%

Manufacturing Company

Financial Services Firm

Comms Service Provider

Computer Software Company

17%

Financial Services Firm

14%

Manufacturing Company

11%

Construction Company

11%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Huawei eSight?

We use Huawei eSight to monitor devices like Wi-Fi controllers, LAN switches, and routers.

See all answers

What needs improvement with Huawei eSight?

Huawei eSight should work on the option to have the email notification working on Office 365 Exchange.

See all answers

What is your primary use case for Huawei eSight?

See all answers

What is the best network monitoring software for large enterprises?

It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...

See all answers

Comparisons

Cisco DNA Center vs Huawei eSight

Compared 30% of the time

Zabbix vs Huawei eSight

Compared 25% of the time

PRTG Network Monitor vs Huawei eSight

Compared 12% of the time

SolarWinds NPM vs Huawei eSight

Compared 7% of the time

HPE Intelligent Management Center vs Huawei eSight

Compared 5% of the time

More Huawei eSight Competitors

ManageEngine OpManager vs Infraon IMS

Compared 55% of the time

Zabbix vs Infraon IMS

Compared 45% of the time

More Infraon IMS Competitors

Product Reports

Buyer's Guide

Network Management Applications

October 2024

Download Huawei eSight product report

Buyer's Guide

Infraon IMS

October 2024

Download Infraon IMS product report

Also Known As

No data available

Everest IMS

Learn More

Huawei

EverestIMS

Overview

Huawei's eSight is a unified software suite for planning, operating, and maintaining complex enterprise ICT infrastructure from global, converged networks and data centers to multimedia and video communications that includes the facilities necessary for delivering performance and IT services. eSight provides a platform that supports infrastructure and devices from third-party providers, to develop custom management applications and improves O&M efficiency.

Infraon IMS is used for monitoring network status, managing critical IT infrastructure, and ensuring connectivity. It helps organizations automate processes, gain network insights, and manage firewalls in private and cloud environments.

Infraon IMS is designed to assist in monitoring leased lines, switches, data center services, and devices across different environments. It provides alerts, manages assets, supports ITSM rules, and handles ticketing and incident management. With its comprehensive reporting on uptime, downtime, and memory utilization, Infraon IMS delivers detailed insights facilitating efficient infrastructure management. The platform integrates seamlessly with various systems and simplifies operations through real-time network monitoring, customizable reports, and a role-based access control system.

What are Infraon IMS's key features?

Stable Performance: Ensures reliability and efficiency in monitoring and management tasks.
Ease of Customization: Allows adjustments to meet specific requirements.
Real-Time Dashboards: Enhances usability for non-technical users through intuitive interfaces.
Role-Based Access: Facilitates secure, controlled management.
Integration Capabilities: Streamlines operations with various platforms.
Alerting Mechanisms: Improves incident response with timely notifications.
Workflow Automation: Simplifies and accelerates routine processes.
Graphical User Interface: Increases user-friendliness and insight accessibility.

What benefits or ROI can users expect?

Automated Processes: Reduces manual effort, increasing efficiency.
Network Insights: Provides detailed data for proactive management.
Comprehensive Reporting: Delivers valuable information for decision-making.
Enhanced Security: Manages firewalls and links to ensure robust security.

Infraon IMS is implemented across diverse industries to manage and monitor IT infrastructures, from small to large-scale environments. It is especially beneficial in sectors needing reliable connectivity and efficient incident management, such as telecommunications, finance, and cloud service providers. The platform aids these industries in maintaining operational continuity and optimizing resource allocation.

Sample Customers

Marina Bay, CITIC Pacific Mining

Airtel, BSNL, BlackBox Corporation, ACT, Geojit, Canara Bank, Federal Bank, Corporation Bank, Birla Corporation, CESC Limited, Mphasis, GAIL, Udaan, Cowrks, SEBI, PowerGrid, ION, Summit Communications, National Information Technology Center (Nepal), Bhutan National Bank, Servion T, Greenlam, Translab Technologies, CMSIT Services, Nelco, HPCL, Navitas Life Sciences etc.

Buyer's Guide

Huawei eSight vs. Infraon IMS

October 2024

Free Report: Huawei eSight vs. Infraon IMS

Find out what your peers are saying about Huawei eSight vs. Infraon IMS and other solutions. Updated: October 2024.

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