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Huawei eSight vs Infraon IMS comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Huawei eSight
Ranking in IT Infrastructure Monitoring
56th
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
10
Ranking in other categories
Network Management Applications (17th)
Infraon IMS
Ranking in IT Infrastructure Monitoring
55th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
8
Ranking in other categories
Network Monitoring Software (82nd), Server Monitoring (32nd), Cloud Monitoring Software (50th)
 

Mindshare comparison

As of September 2026, in the IT Infrastructure Monitoring category, the mindshare of Huawei eSight is 0.8%, down from 0.9% compared to the previous year. The mindshare of Infraon IMS is 0.9%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
Infraon IMS0.9%
Huawei eSight0.8%
Other98.3%
IT Infrastructure Monitoring
 

Featured Reviews

Gary Strydom - PeerSpot reviewer
Desktop Analyst at Transnet
Used to monitor devices and provides the hardware alarms feature
Huawei eSight has helped me overcome many monitoring aspects of the hardware. From a single view, I can monitor all the hardware. Instead of logging on to each piece of hardware and monitoring it individually, I can monitor them from one single point. I would recommend the solution to other users because it provides a single point of view of the hardware. Overall, I rate the solution a nine out of ten.
it_user1734441 - PeerSpot reviewer
Networking Head at Birla Corporation Ltd
Good statistical reporting, provides alerts via email, helpful support
The reporting capabilities are good. We have to manually configure reports based on what data we require. For example, it can show the downtime for uptime for a device. Once we configure the profile for each report, we can download it. We use Infraon to automatically trigger processes to help resolve issues when they are detected. For example, it will automatically raise a ticket and send an email to our ISP when it detects that a link is down. When a process is triggered automatically, we run one of the pre-configured scripts. We have not created any of the scripts ourselves but rather, only use the ones that are provided. These scripts are important because we use them for generating reports and emailing alerts, which are also used for auditing purposes. For example, our IT department has been improved because Infraon automatically creates reports that show our site uptime and downtime. We can see which site has more bandwidth utilization, link utilization, and link problems. It will show us what other devices are in the environment, which ones we need to replace, and how many sessions are being created. This solution assists us with our billing because we have many critical locations, and these need to have one hundred percent uptime, every month of the year. We generate reports monthly, quarterly, and yearly, which we then submit to management to cite the total uptime. Based on this, the billing is done. With respect to the learning curve, this tool is easy to learn because there is a lot of training material included. I suggest that the entire team learn to use it, rather than just one person, because it will make the tool more effective for the organization.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product is stable."
"We use this solution to monitor our sales."
"I like the real-time location monitor or RTLS feature. It is similar to the monitoring feature in Cisco Prime."
"Since we have a central monitoring system, we can proactively monitor those devices, easily capture any abnormalities before major downtime, and quickly address the issues before they become a bigger problem in the future."
"Technical support is good from Huawei."
"We use Huawei eSight to monitor devices like Wi-Fi controllers, LAN switches, and routers."
"One of the most beneficial features of Huawei eSight is its simplicity and ease of use."
"The most important features are alarm management and the visualization of the health of our network devices."
"If you are looking for the best product with the best price, Infraon is the best product."
"The most valuable feature is alerting. We get email alerts when a link is down that tell us which device is having a problem."
"The role-based dashboards provide data points and charts and topology diagrams in a single window. It's like a spider web, where the application, connectivity, and everything is defined for each user of those applications."
"It is a stable product; after the initial configuration, you don't have to tweak it much, and all systems of Everest IMS work perfectly."
"We use the solution to automatically trigger processes to help us resolve issues. The whole IT process has been automated, such as trying to map all the users and the escalation process. So, if any issue happens, we get an SMS and WhatsApp of the report. If there is a critical issue this has to be sorted out, like the entire data center being down, then there is an alarm."
"Our response time is within 30 minutes for any support. This solution provides alerts immediately, so we are within our SLA, giving efficiency to our support."
"Their discovery is very quick and they have a CSV file upload mechanism that allows you to onboard five thousand devices a day."
"Infraon IMS allows us to do several things from a single window, which is important to us."
 

Cons

"When I implemented this Huawei solution, I faced some limitations in particular areas like wireless scanning."
"It will be better if they can make the simple network topology part more presentable. It would also be better if they had API integration and integration with third-party devices."
"The price is very expensive."
"It is not a very flexible product. We cannot change much from our side."
"The solution needs to improve it's user interface to make it more modern and stylish. They need to design proper menu positions, features, etc. Right now the layout is complicated."
"In my experience with eSight, I can tell you that you will experience a number of alerts that can be stressful to the administrator monitoring plenty of devices."
"Something that could be improved is the lack of integration with Cisco switches. In the next release, I would like to see better reporting."
"Huawei eSight should work on the option to have the email notification working on Office 365 Exchange."
"This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets."
"We have enquired if there are any possibilities of monitoring non-IPBS devices."
"Email support is a bit slow. Once you drop an email, it takes time."
"The GUI is in need of improvement. It is not drag-and-drop or easy to use."
"There might be some features in other products that are currently not there in Everest IMS and can be included. I have not yet compared it with any other product."
"The graphical view of the topology does not show us all of the connectivity in our network, which is something that could be improved."
"I would like to see an integrated view of Infraon IMS and Infraon Desk. It would be very helpful if that were integrated into the solution."
"Technical support could use some improvement in terms of their response times and diagnostic accuracy."
 

Pricing and Cost Advice

"The pricing for Huawei eSight is reasonable, especially with the base license and incremental licenses for additional devices. However, the variety of license types can be a bit complex. We used to sell eSight but switched to another solution, so we're not actively trading it anymore."
"The price is very expensive."
"I would rate this solution a nine out of ten for pricing. The pricing depends on which features you use and can become expensive."
"Its pricing is better than any other Huawei product. Some products are cheaper in Huawei, and some products are cheaper in Cisco. Cisco has more benefits and options than Huawei if you consider different network environments."
"The solution’s pricing is reasonable."
"Pricing depends on the competition. If your competitor is like Cisco, then Huawei is much more competitive when it comes to pricing."
"The cost model is within our budget. I have less than 180 critical assets, but the moment that I have 1,000 assets, then the license model is totally different. I don't know whether they are capable of handling that kind of a load. They could revisit the licensing model."
"I think that the pricing for this solution is reasonable and varies by number of devices."
"Licensing is calculated on a per-user basis."
"If you are looking for the best product with the best price, Infraon is the best product. We evaluated five to six products and finally felt Infraon was better because of the pricing model, especially because it was more flexible."
"We pay for a number of devices on the accounts and since it is on-premises, we pay the maintenance charges for the year."
"The pricing is reasonable, given the features that they provide."
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Construction Company
9%
Manufacturing Company
9%
Comms Service Provider
7%
Manufacturing Company
15%
Financial Services Firm
15%
Outsourcing Company
13%
Comms Service Provider
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise5
Large Enterprise1
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise3
 

Questions from the Community

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What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
 

Also Known As

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Everest IMS
 

Overview

 

Sample Customers

Marina Bay, CITIC Pacific Mining
Airtel, BSNL, BlackBox Corporation, ACT, Geojit, Canara Bank, Federal Bank, Corporation Bank, Birla Corporation, CESC Limited, Mphasis, GAIL, Udaan, Cowrks, SEBI, PowerGrid, ION, Summit Communications, National Information Technology Center (Nepal), Bhutan National Bank, Servion T, Greenlam, Translab Technologies, CMSIT Services, Nelco, HPCL, Navitas Life Sciences etc. 
Find out what your peers are saying about Huawei eSight vs. Infraon IMS and other solutions. Updated: August 2026.
911,769 professionals have used our research since 2012.