Huawei eSight vs ManageEngine OpManager comparison

"Since we have a central monitoring system, we can proactively monitor those devices, easily capture any abnormalities before major downtime, and quickly address the issues before they become a bigger problem in the future."

"eSight allows me to monitor and solve any problem in the backbone and any switch in real-time."

"The product is stable."

"Technical support is good from Huawei."

"I like that it supports all our Huawei devices. Unlike other network monitoring tools that monitor Huawei devices, it provides more details when it comes to monitoring or management. We can get complete details about the devices, and management is also simple."

"The most important features are alarm management and the visualization of the health of our network devices."

"I like the real-time location monitor or RTLS feature. It is similar to the monitoring feature in Cisco Prime."

"We have found the product to be stable and reliable."

"The tool is useful for SNMP monitoring."

"The uptime and monitoring are valuable to us because we need to monitor the uptime of our services, the memory, and the CPUs."

"The most valuable feature of ManageEngine OpManager makes it easy to monitor all the network alerts on the application."

"The solution's network device monitoring is the most valuable feature."

"ManageEngine OpManager is user-friendly and easy to use. Additionally, useful for basic monitoring."

"The dashboard, versatility and larger horizon are valuable."

"Defining thresholds and other alerting criteria is fairly simple and would not require a lot of training. This is very useful if you are managing a large environment."

"We monitor customer networks with it and the performance is extremely good."

"The solution and the operating system come separately. It would be easier if we did not have to deploy anything. A bundle feature would be better."

"Huawei eSight should work on the option to have the email notification working on Office 365 Exchange."

"It is not a very flexible product."

"Technical support for the solution is not so good."

"When I implemented this Huawei solution, I faced some limitations in particular areas like wireless scanning."

"The solution needs to improve it's user interface to make it more modern and stylish. They need to design proper menu positions, features, etc. Right now the layout is complicated."

"The variety of license types should be made simpler as, at present, it is complex."

"eSight has many features and options, but sometimes, we feel that it should be more advanced, like Cisco. It would be good if they can enable some automation part in eSight. Most of our customers want automation in their network. They don't want a dependency on everything. That's why the automation part must be improved in Huawei. It will be beneficial for customers. Cisco has different products, and there are multiple products for monitoring, automation, etc. In the software-defined network, Cisco has ACI, and VMware has NSX. Such options must be there in Huawei to move to a software-defined network. Unlike Cisco, in the case of eSight, there is only one product. I am not aware of any other product. It would be good to enhance it with at least some automation options so that we can use it effectively in the campus network or big data center environment. When I implemented this Huawei solution, I faced some limitations in particular areas like wireless scanning. This is another part that they can improve. Wireless reporting option is not as effective as other monitoring solutions. For a particular use case, if a customer is asking for some reports, sometimes they are not 100% satisfactory. The reporting structure must be improved."

"You cannot resolve 100 percent of the issues yourself. You would need to reach out to the support. It needs to be cheaper."

"The licensing model is confusing."

"We would like the solution's customize and build functionality to be more user-friendly."

"What I'd like ManageEngine OpManager to improve on is artificial intelligence, in particular, the machine learning feature should be integrated with the sensor flow."

"ManageEngine OpManager could improve the default dashboards that are available. We are not able to customize them easily and they do not give us the information we need unless we customize them. You need to have the technical knowledge to be able to do it, the customization should be easier."

"OpManager is slow but that just might be the server we have it on. I don't think that's the problem but I don't do the server. But it is slow. When you're interacting with it, it could be more nimble and could be faster."

"The solution is a bit difficult to configure."

"What I'd like ManageEngine OpManager to improve on is artificial intelligence. In particular, the machine learning feature should be integrated with the sensor flow. Doing this will give leverage, especially when you look at other products such as the Cisco DNA Center. When a switch goes down, I should be able to build on the correlation of other physical devices it's connected to so that I can integrate that with my CA CMDB. The ManageEngine OpManager team needs to draw a long-term roadmap where that feature becomes an integral part of the solution because right now, machine learning in ManageEngine OpManager is a long process. The solution doesn't have MLS search and I want to see ML being developed and applied for CA CMDB to greatly reduce the burden of tying everything. For example, if I have a data center switch that goes down now, I should know what server it's connected to, and when that switch goes down at twenty-four ports, I would get twenty-four alerts for different devices plugged in. I should be able to make a correlation that the major problem lies in the switch and not with the twenty-four elements connected to that switch. That is where machine learning should come into play and the ManageEngine OpManager AI should indicate "This is where the root of your problem is." It could be difficult, but this is a feature that should be improved or added to the solution."

"The solution’s pricing is reasonable."

"Its pricing is better than any other Huawei product. Some products are cheaper in Huawei, and some products are cheaper in Cisco. Cisco has more benefits and options than Huawei if you consider different network environments."

"I would rate this solution a nine out of ten for pricing. The pricing depends on which features you use and can become expensive."

"The pricing for Huawei eSight is reasonable, especially with the base license and incremental licenses for additional devices. However, the variety of license types can be a bit complex. We used to sell eSight but switched to another solution, so we're not actively trading it anymore."

"The price is very expensive."

"Pricing depends on the competition. If your competitor is like Cisco, then Huawei is much more competitive when it comes to pricing."

"It is reasonably priced."

"The solution's pricing is very low compared to other products."

"In terms of pricing, I would rate it a two out of five. It was expensive."

"The pricing is moderate."

"ManageEngine OpManager is cheaper than SolarWinds."

"The licensing is on a yearly basis and the pricing is on the cheaper side."

"The licensing costs depend on the number of devices and accounts that are being monitored by the solution."

"The price of ManageEngine OpManager is reasonable. We have an annual license and the cost comes from how many devices are being monitored. There is not anything extra cost for maintenance and support."