Try our new research platform with insights from 80,000+ expert users

HubSpot CRM vs Nimble comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 19, 2024
 

Categories and Ranking

HubSpot CRM
Ranking in CRM
8th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
42
Ranking in other categories
No ranking in other categories
Nimble
Ranking in CRM
30th
Average Rating
8.6
Reviews Sentiment
7.8
Number of Reviews
3
Ranking in other categories
Social CRM (6th)
 

Mindshare comparison

As of December 2024, in the CRM category, the mindshare of HubSpot CRM is 1.7%, down from 2.2% compared to the previous year. The mindshare of Nimble is 0.2%, down from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
CRM
 

Featured Reviews

VikasAgarwal - PeerSpot reviewer
Flexible, stable and offers comprehensive feature set, including core CRM functionalities like lead management and marketing automation
It's good. We haven't had to escalate issues to them often. They have a support team and a community forum where you can ask questions or find answers. The community is great – we've almost always found answers to our questions there, especially regarding the API. We got in touch with customer service and support once or twice. Once was when they were deprecating a feature by a certain date, and we needed to extend the timeline for us because we couldn't meet that deadline. They were very accommodating and readily extended it for us by a couple of months. And another time, there was some technical question. And they were fine. They did help. It was okay.
Rausibell Medina - PeerSpot reviewer
Good management, keeps us organized, and an easy to use interface
Nimble sometimes slows down the progress of any work or project we have pending as it lacks the customization to manage the task through the work dashboard. We are missing updates to the marketing report generation and the same in the continuous monitoring. The cloud fails many times as we have tried to save documents or progress, and it does not do it, and that leads to losing important information. Nimble is an effective CRM for our business. It is ideal for managing our customers and employees. In particular, it supports business relationship development and leads tracking to maintain control. Nimble has a central repository for all our contact information on our phones and desktops. Through this tool, we can manage our prospect and customer data.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"HubSpot CRM has the most reliable and user-friendly options."
"Stability-wise, I rate the solution a ten out of ten."
"The most valuable feature is their marketing automation service and sales lead management."
"I like how you can track one account from marketing to closing the deal. For example, suppose you generated a lead through marketing, you can then track it through to when the deal is closed."
"What I like most about HubSpot CRM is the ability to track how an interaction goes along the pipeline. I also like that you can use HubSpot CRM to schedule when you want a particular email to go out. Another valuable feature of the solution is having all your client information in a consolidated database."
"It's very easy to use and configure HubSpot CRM."
"Ease of use is the most essential feature for us. HubSpot is intuitive, so you can learn everything just by exploring and trying it out yourself. The user interface is straightforward, and it's easy to pick that up."
"Very scalable CRM platform with multiple functions, e.g. marketing, ticketing, and service."
"It's easy to configure and easy to create a data source or replicate it to another one."
"The interface is easy to use and has many features, such as email marketing and ad management, live chat, and more."
"It is a fast and reliable solution."
 

Cons

"The mobile application for HubSpot CRM could improve. There are a lot of weaknesses and limitations. Salesforce.com's mobile application is much better."
"Invoices were the thing we were thinking should be part of the solution, and that's been added now."
"There is room for improvement in pricing. The pricing strategy that they have is way too clever."
"When the system fails to load data, the error messages are not user-friendly and can be confusing."
"HubSpot CRM is easy to use compared to others solutions and anyone can use it. However, for enterprise companies, I would recommend Salesforce because it has established partners, can be more reliable, has more features, and has a more powerful integration with ERP modules which is important for enterprise companies. For multi-locations and multinational companies, Salesforce is one of the best."
"This solution could be improved if it offered more opportunity to customize how it is used, including adding different rules."
"From the perspective of continuous improvements needed in the product, I would want the tool to be able to pull out more information about clients."
"I cannot upload a long recorded Zoom conversation to HubSpot."
"The solution should improve its replication groups' verification confirmation."
"Nimble sometimes slows down the progress of any work or project we have pending as it lacks the customization to manage the task through the work dashboard."
"The product has a security flaw."
 

Pricing and Cost Advice

"If one is a low price and ten is a high price, I rate the pricing as a five. HubSpot CRM is much more expensive than Salesforce. My company probably pays around 40 USD per user monthly."
"The pricing is in a midrange if you line up the marketing tools."
"HubSpot CRM has a free version, which is why small companies prefer it. The paid version of this software needs to be priced better."
"The cost of HubSpot CRM is less than the cost of Freshsales."
"It's in the upper range. If 10 represents the most expensive, I'd rate it a 7 out of 10. Its price also depends on the size of your team."
"The price of HubSpot CRM is expensive."
"There is a cost for the solution. However, I am not aware of the price."
"There are a few licensing payment models, such as annual or monthly. The solution is modular, which means that if you need a specific capability or function within the organization, you can purchase it specifically and you don't have to purchase something that is only utilized by 20 percent of the organization."
"The solution is cost-effective."
"The pricing is moderate."
report
Use our free recommendation engine to learn which CRM solutions are best for your needs.
824,067 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
21%
Government
12%
Manufacturing Company
7%
Educational Organization
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about HubSpot CRM?
The best thing about HubSpot is its clear workflow. Anyone can understand the flows of your contacts, your emails, their delivery dates, and the reasons behind their movements.
What is your experience regarding pricing and costs for HubSpot CRM?
If one is a low price and ten is a high price, I rate the pricing as a five. HubSpot CRM is much more expensive than Salesforce. My company probably pays around 40 USD per user monthly.
What is your primary use case for HubSpot CRM?
My primary use case involves working with HubSpot CRM integrated with Salesforce. My role is to assist in integrating HubSpot's activities into Salesforce, specifically to view recent activity from...
What do you like most about Nimble?
It is a fast and reliable solution.
What needs improvement with Nimble?
The product has a security flaw. The security vulnerabilities of the product should be improved.
 

Comparisons

No data available
 

Learn More

 

Overview

 

Sample Customers

digimind, easyrecrue, software2, subaru, suzuki
A.M. Custom Clothing, Skymax, Totus Tuus Consulting, Nourmand & Associates, Intermedio Information Technology, Digiterati, TradeGecko, Things With Wings, Trendr, WebbROI, Servicerate.com
Find out what your peers are saying about HubSpot CRM vs. Nimble and other solutions. Updated: December 2024.
824,067 professionals have used our research since 2012.