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SAP Crystal Reports vs ibi WebFOCUS comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.8
Using ibi WebFOCUS, significant cost savings are achieved with improved processes and high returns, reducing downtime expenses.
Sentiment score
7.1
SAP Crystal Reports delivers over 1000% ROI through Visual Studio integration, boosting sales despite training and database understanding costs.
 

Customer Service

Sentiment score
7.1
ibi WebFOCUS support is knowledgeable and prompt, with personalized service, though reaching experts for advanced issues may be challenging.
Sentiment score
6.0
SAP Crystal Reports' support varies; some praise it, others turn to online communities or face scheduling and complexity challenges.
 

Scalability Issues

Sentiment score
8.6
ibi WebFOCUS efficiently manages large-scale applications, supporting both small and large entities, impressing diverse sectors with scalability.
Sentiment score
7.9
SAP Crystal Reports excels in scalability for large enterprises, but smaller setups may face SDK and cost challenges.
 

Stability Issues

Sentiment score
8.3
Users praise ibi WebFOCUS for its stability, quick issue resolution, and lower maintenance compared to IBM products.
Sentiment score
7.4
SAP Crystal Reports stability improved since 2011, with updates resolving crash issues, though some memory problems persist.
 

Room For Improvement

Users seek an intuitive interface, improved documentation, simpler security, better SQL embedding, and enhanced charting and training in ibi WebFOCUS.
SAP Crystal Reports needs improvements in customization, interface, exporting, and compatibility for better user efficiency and experience.
 

Setup Cost

ibi WebFOCUS offers competitive, scalable pricing with a CPU-based license, ideal for enterprises focused on BI and process improvement.
SAP Crystal Reports can be costly, but discounts and free software help manage expenses, requiring careful license model evaluation.
 

Valuable Features

WebFOCUS provides intuitive visualization, robust connectivity, flexible reporting, and reliable scheduling, supporting comprehensive data integration and application development.
SAP Crystal Reports offers flexible custom report creation with easy database connectivity, export options, and Business Objects integration.
 

Categories and Ranking

ibi WebFOCUS
Average Rating
8.8
Reviews Sentiment
7.5
Number of Reviews
18
Ranking in other categories
Predictive Analytics (8th), Embedded BI (10th)
SAP Crystal Reports
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
49
Ranking in other categories
Reporting (8th)
 

Mindshare comparison

While both are Business Intelligence solutions, they serve different purposes. ibi WebFOCUS is designed for Predictive Analytics and holds a mindshare of 1.5%, up 1.3% compared to last year.
SAP Crystal Reports, on the other hand, focuses on Reporting, holds 2.7% mindshare, down 3.6% since last year.
Predictive Analytics
Reporting
 

Featured Reviews

Twanette Jurd - PeerSpot reviewer
Business Intelligence, reporting, data integration, ETL, data migration - everything is handled within one unified platform and highly scalable solution.
WebFOCUS goes beyond just dashboards. It's also used for operational reporting, making it crucial for mission-critical systems. In fact, a core strength is that it's not "just" a BI tool; it can be used to build complete applications. It is the best tool because of its all-in-one nature. Data integration, ETL, data migration, everything is handled within the same platform. Then, on the front end, it offers portals, reporting, distributed analysis, and more. For customers who have data in the right structure and right format, the WebFOCUS Designer tool is very powerful. It allows them to create self-service reporting applications.
MVD Prasad - PeerSpot reviewer
Helps analyze your data by creating richly formatted, pixel-perfect, and multiple reports from virtually any data source, delivered in over a dozen formats
It has significantly enhanced security features, especially when compared to the standard security features of the earlier PeerSpot version I purchased. I've observed improvements in security, and overall, it's quite commendable. Regarding potential enhancements for the next release of this solution, I haven't closely examined SAP Crystal Reports 53. I've only encountered it briefly, perhaps once or twice. However, I anticipate that it likely offers advanced features distinct from its predecessor. I believe there may be notable improvements and additions in the latest version, and I look forward to exploring them further.
report
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Top Industries

By visitors reading reviews
Financial Services Firm
21%
Computer Software Company
10%
Manufacturing Company
10%
Government
9%
Financial Services Firm
12%
Computer Software Company
10%
Government
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Information Builders WebFOCUS?
I would rate the pricing a five out of ten, with ten being expensive.
What is your primary use case for Information Builders WebFOCUS?
I use it for supplying and developing business intelligence (BI) solutions, data management and reporting applications, and for the development of complete web-based applications. It's a versatile ...
What needs improvement with SAP Crystal Reports?
Maybe some Power BI-related features could be added, like dashboards or direct editing in reports. We use query language to build reports; this area could be improved more.
What is your primary use case for SAP Crystal Reports?
We use SAP Crystal Reports for reporting. We use it for financial reports like statements of accounts, trial balances, and other management reports, salary slips, and many other purposes.
What do you like most about SAP Crystal Reports?
We use SAP Crystal Reports for operational reporting.
 

Also Known As

WebFOCUS
No data available
 

Overview

 

Sample Customers

Ace Hardware, AutoZone, Fred Hutch, MasterCard, OFS Brands, PostFinance, Real D, Yellow Pages, ABC Financial, AcuSport, BBVA, Babcock
City of Buenos Aires, ASR Group, Citrix, EarlySense, Usha International Limited, Automotive Resources International (ARI), LivePerson, Coelba (Grupo Neoenergia), RZD Russian Railways, National Basketball Association - NBA, TALLY WEiJL, El Machetazo, Young Heroes, Mozzart, Mitsui Knowledge Industry (MKI) , Surgutneftegas Open Joint Stock Company, The VELUX Group, AOK Bundesverband, AL-KO KOBER GROUP
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