IBM Business Automation Workflow vs OpenText 360 for SharePoint comparison

IBM and OpenText are both solutions in the Business Process Management (BPM) category. IBM is ranked #14 with an average rating of 7.4, while OpenText is ranked #24 with an average rating of 8.3. IBM holds a 2.3% mindshare in BPM, compared to OpenText’s 0.5% mindshare. Additionally, 78% of IBM users are willing to recommend the solution, compared to 100% of OpenText users who would recommend it.

IBM Business Automation Wor...

Read 23 IBM Business Automation Workflow reviews

2,955 Views
2,029 Comparison Views

78% willing to recommend

OpenText 360 for SharePoint

Read 13 OpenText 360 for SharePoint reviews

715 Views
543 Comparison Views

100% willing to recommend

IBM Business Automation Wor...

OpenText 360 for SharePoint

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between IBM Business Automation Workflow and OpenText 360 for SharePoint based on real PeerSpot user reviews.

Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed IBM Business Automation Workflow vs. OpenText 360 for SharePoint Report (Updated: October 2024).

Buyer's Guide

IBM Business Automation Workflow vs. OpenText 360 for SharePoint

October 2024

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Helped 816,406 peers since 2012

Categories and Ranking

IBM Business Automation Wor...

Ranking in Business Process Management (BPM)

14th

Average Rating

7.8

Number of Reviews

Ranking in other categories

No ranking in other categories

OpenText 360 for SharePoint

Ranking in Business Process Management (BPM)

24th

Average Rating

8.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of November 2024, in the Business Process Management (BPM) category, the mindshare of IBM Business Automation Workflow is 2.3%, down from 2.8% compared to the previous year. The mindshare of OpenText 360 for SharePoint is 0.5%, down from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM)

Featured Reviews

Michael-CHUNG

Head of Platform Architecture at HSBC

Not a very user-friendly solution, though it provides good cost management

We use IBM Business Automation Workflow for operational workflows The most valuable feature of IBM Business Automation Workflow is cost management. IBM Business Automation Workflow is not a very user-friendly solution. It would be better if the solution provided LCNC support. IBM Business…

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Ravi Krishnan S

Head - Financial Reporting and Taxation at TVS Capital Funds

Has a strong and easy integration with Teams but the workflows could be more intuitive

OpenText 360 for SharePoint helps us with work and document management. We have all the functions and files of private equity firms stored according to particular investment portfolios. It handles all the document workflows and logging activities The product has a strong and easy integration with…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It provides a solution for integration orchestration. This solution is for any organization in the banking, telecommunications, healthcare, manufacturing, and all domains and industries."

"It is the only product that includes capture content management and a process suite, as well as rules in RPA."

"It performs the basic tasks that are required for the BBM solution as part of the overall integration with ECM or enterprise contact management."

"It's a flexible solution."

"This is a low-code software where you can just drag and drop on the user interface. There are also a lot of quality integrations such as TMS."

"No matter what somebody's technical experience level is, the tool can start adding value immediately. Even if that is just an analyst who doesn't have any technical background, they can use some of these no quote accelerators to get things from ideation to deployment in a matter of minutes."

"The product is suitable for knowledge management processes."

"This product is tightly integrated with the RPA automation process."

More IBM Business Automation Workflow pros

"It's all now on cloud subscription, so you can use all the features without worrying about making the system updates patches."

"In terms of its most valuable features, this solution, in general, will provide all you need and it's very convenient to use. We can share our details to collaborative platforms. We can give access to users. It's pretty flexible."

"The fact that you can see and create something that fits your business is the most valuable thing in this platform. It is a customizable product, so it fits your needs."

"The collaborative environment for long-term archival or record management is great."

"The most valuable feature of OpenText 360 for SharePoint is its performance. The solution is one of the best in the market if you search the internet."

"This solution has good connection and we do not need to migrate everything in order to protect the repository."

"The product has a strong and easy integration with Teams."

"We concentrate on the legal industry, such as legal libraries. It's the most structured solution we have used and implemented for five years."

More OpenText 360 for SharePoint pros

Cons

"The initial setup is actually a really complicated process."

"In terms of improvement, it could be less complex."

"Sometimes, we feel like we are not getting the full features of the content management capabilities."

"One significant challenge is the lack of accessible forums or resources to seek help or information when problems arise."

"The development UI is sometimes a little slow."

"I would like to see more streamlined install and provisioning; preferably containerized IBM BPM would be helpful."

"The main areas which need improvement are specifically around reporting and analytics."

"Every client is moving to the cloud. We are still a little behind with IBM, but we are catching up from my point of view."

More IBM Business Automation Workflow cons

"They need to come with more out of the box solutions, rather than depending on customers to develop them."

"We have a very good time to market tool, and the development platform should be made user-friendly. Mostly, it's just support."

"OpenText 360 is generally stable, though there are sometimes issues with document size or format."

"The graphical user interface had to be more user-friendly. It's not as intuitive."

"They are not going for any add-ons right now. It's the same version we are still using and there is no plan of upgrading and/or creating any add-ons at all."

"Integration is an area where the solution lacks."

"An area for improvement would be how the platform handles large volumes of documents. It also doesn't provide a very good, robust backup and restore capacity. In the next release, I would like the search technology to be improved."

"Its licensing needs to be simplified. Currently, its licensing is very complex. It contains a number of pieces, and you have to be an expert in reading all the conditions in the license. They should simplify the licensing and make it easier to understand. It would make a customer's life easier."

More OpenText 360 for SharePoint cons

Pricing and Cost Advice

"While it can be quite costly, it offers significant benefits for users."

"Licensing varies by use-case."

"Nowadays, clients are looking at pricing as one of the major factors. For IBM products, they always think it is expensive for them. We are still educating our clients on the IBM FlexPoints licensing."

"The solution's pricing is a little bit expensive."

"It is on the expensive side, but it provides excellent supportability and an ecosystem that is proven to be a great fit for our organization."

"The solution has saved us time."

"When you compare with Laserfiche and M-Files, IBM is expensive."

"The product is expensive."

More IBM Business Automation Workflow pricing and cost advice

"There is a license needed to use OpenText 360 for SharePoint and we pay annually. The price of the solution could be less expensive."

"OpenText 360's price varies depending on how long you've been a customer, how many licenses you have, and which products you use."

"Its price is reasonable, but its licensing is very complex. This platform contains a number of pieces, and you have to be an expert in reading all the conditions in the license. They should simplify its licensing."

"On-premises version is expensive"

"The solution has a very complex pricing model."

"It has a reasonable price."

"Pricing is a part of the enterprise agreement that we have."

"SharePoint uses a subscription model."

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816,406 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

39%

Computer Software Company

Government

Manufacturing Company

Financial Services Firm

25%

Government

13%

Computer Software Company

Legal Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Which is better, IBM BPM or IBM Business Automation Workflow?

We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing en...

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What do you like most about IBM Business Automation Workflow?

The most valuable feature of IBM Business Automation Workflow is cost management.

See all answers

What is your experience regarding pricing and costs for IBM Business Automation Workflow?

The product is expensive.

See all answers

What do you like most about OpenText 360 for SharePoint?

We concentrate on the legal industry, such as legal libraries. It's the most structured solution we have used and implemented for five years.

See all answers

What is your experience regarding pricing and costs for OpenText 360 for SharePoint?

The price is not cheap but entirely reasonable.

See all answers

What needs improvement with OpenText 360 for SharePoint?

The graphical user interface had to be more user-friendly. It's not as intuitive.

See all answers

Comparisons

IBM BPM vs IBM Business Automation Workflow

Compared 37% of the time

Camunda vs IBM Business Automation Workflow

Compared 29% of the time

Apache Airflow vs IBM Business Automation Workflow

Compared 14% of the time

IBM Case Foundation vs IBM Business Automation Workflow

Compared 6% of the time

AWS Step Functions vs IBM Business Automation Workflow

Compared 5% of the time

More IBM Business Automation Workflow Competitors

No data available

Product Reports

Buyer's Guide

IBM Business Automation Workflow

November 2024

Download IBM Business Automation Workflow product report

Buyer's Guide

OpenText 360 for SharePoint

November 2024

Download OpenText 360 for SharePoint product report

Also Known As

Business Automation Workflow

Process 360, Global 360, OpenText Process 360

Learn More

IBM

OpenText

Overview

IBM Business Automation Workflow combines business process management and case management capabilities in one workflow solution. It integrates the capabilities of business process and case management into a single workflow offering. It unites information, process, and users to provide a 360-degree view of work to drive more successful optimized business outcomes. IBM Business Automation Workflow on Cloud provides the same capabilities that are offered in the IBM Business Automation Workflow offering, all within a ready-to-use, cloud-based environment that is hosted in IBM Cloud data centers and managed by IBM.

With Process360, businesses can take advantage of enterprise process applications delivered on top of SharePoint that also leverage other Microsoft technologies for content management, collaboration, user interface design, and integrated communications.

Sample Customers

Key Bank, Barclays, Control€xpert, MIR Insurance Brokers, Conqord Oil

iTAC Software, AG Alcatel-Lucent, Pacific Life, Deutsche Verbindungsstelle Krankenversicherung Ausland (DVKA)

Buyer's Guide

IBM Business Automation Workflow vs. OpenText 360 for SharePoint

October 2024

Free Report: IBM Business Automation Workflow vs. OpenText 360 for SharePoint

Find out what your peers are saying about IBM Business Automation Workflow vs. OpenText 360 for SharePoint and other solutions. Updated: October 2024.

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816,406 professionals have used our research since 2012.

See our IBM Business Automation Workflow vs. OpenText 360 for SharePoint report.

See our list of best Business Process Management (BPM) vendors.

We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.