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IBM Business Automation Workflow vs WorkflowGen comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Business Automation Wor...
Ranking in Business Process Management (BPM)
16th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
26
Ranking in other categories
No ranking in other categories
WorkflowGen
Ranking in Business Process Management (BPM)
54th
Average Rating
7.6
Reviews Sentiment
6.6
Number of Reviews
3
Ranking in other categories
Business Process Design (28th), Process Automation (40th), Rapid Application Development Software (37th), Low-Code Development Platforms (33rd)
 

Mindshare comparison

As of April 2025, in the Business Process Management (BPM) category, the mindshare of IBM Business Automation Workflow is 2.2%, down from 2.4% compared to the previous year. The mindshare of WorkflowGen is 0.2%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

Ateeq Rehman - PeerSpot reviewer
Customizable features empower seamless workflow automation
The system is fully customizable, very resilient, and fault-tolerant. We have first-line support from IBM, so there are no issues. We have integrations with different banks, ERP systems, and other human resource management systems by integrating through different systems. It provides many ways to integrate, and we are utilizing it effectively.
CO
Good for automatically triggering workflows, but needs to be more customizable
We use this product for many different reasons related to our business We use it a lot for creating workflows to transfer materials between plants, which is a signature part of what we do. The most valuable feature is the ability to automatically trigger the workflow. This solution needs to be…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The workflow of BAW's automation is handled inside of BPM, so we can see what state it is at and how things are processing through."
"The product is suitable for knowledge management processes."
"Productivity improvements are notable because processes have been orchestrated and streamlined with IBM Business Automation Workflow."
"The most valuable feature is automation, which is quite strong and we are quite happy with it."
"This product is tightly integrated with the RPA automation process."
"IBM provides long-term support and maintains a traditionally good customer-vendor relationship."
"The tool streamlines operations, especially from an operational perspective, by facilitating decision-making and ensuring timely approvals. This helps prevent delays in the approval process, where business process management adds significant value for us."
"It helps develop applications very quickly. Once clients get used to it and familiar with the methodology, then they don't feel so locked in. It is able to add this element of agility to our clients' software development lifecycle. That is my favorite thing about it: You're not so locked in as you used to be when developing applications."
"We use it a lot for creating workflows to transfer materials between plants, which is a signature part of what we do."
 

Cons

"IBM Business Automation Workflow is not a very user-friendly solution."
"Sometimes, we feel like we are not getting the full features of the content management capabilities."
"Requires a lot of customization code writing which could be reduced."
"The setup and installation process could be made easier."
"In terms of improvement, it could be less complex."
"The initial setup is actually a really complicated process."
"While everything is integrated into one platform, I'd like guidelines on when and how to use ODM. This applies not only to implementation but also to automation processes. Additionally, proper instructions should be provided when installing on the cloud."
"Every client is moving to the cloud. We are still a little behind with IBM, but we are catching up from my point of view."
"This solution needs to be more customizable."
 

Pricing and Cost Advice

"When you compare with Laserfiche and M-Files, IBM is expensive."
"The solution's pricing is a little bit expensive."
"There is still a relatively high total cost of ownership to actually implement, support, and stand up solutions."
"IBM Business Automation Workflow has a flexible pricing mode, but the price is expensive. The price of the solution reflects the quality of the solution which is very high. The technical support is an additional cost."
"Our license is on a three-year term."
"Licensing varies by use-case."
"It is on the expensive side, but it provides excellent supportability and an ecosystem that is proven to be a great fit for our organization."
"While it can be quite costly, it offers significant benefits for users."
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Top Industries

By visitors reading reviews
Financial Services Firm
37%
Computer Software Company
10%
Government
7%
Insurance Company
5%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Which is better, IBM BPM or IBM Business Automation Workflow?
We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing en...
What do you like most about IBM Business Automation Workflow?
The most valuable feature of IBM Business Automation Workflow is cost management.
What is your experience regarding pricing and costs for IBM Business Automation Workflow?
The pricing of IBM Business Automation Workflow is within the expected range for our organization, which is in the enterprise sphere. We ensure everything is economical and well-regulated while mai...
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Also Known As

Business Automation Workflow
No data available
 

Overview

 

Sample Customers

Key Bank, Barclays, Control€xpert, MIR Insurance Brokers, Conqord Oil
Comcast, Deloitte, Mitsui & Co Ltd, Sanofi Pasteur, Textron, XL Group. WorkflowGen accelerates business process adaptability in 70 countries for 500+ organizations and 1,000,000 users.
Find out what your peers are saying about IBM Business Automation Workflow vs. WorkflowGen and other solutions. Updated: April 2025.
848,253 professionals have used our research since 2012.