IBM Datacap vs UiPath comparison

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IBM Datacap

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Executive Summary

We performed a comparison between IBM Datacap and UiPath based on real PeerSpot user reviews.

Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed IBM Datacap vs. UiPath Report (Updated: October 2024).

IBM Datacap vs. UiPath

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Helped 814,649 peers since 2012

Categories and Ranking

IBM Datacap

Average Rating

7.6

Number of Reviews

Ranking in other categories

Intelligent Document Processing (IDP) (7th)

UiPath

Average Rating

8.8

Reviews Sentiment

7.3

Number of Reviews

807

Ranking in other categories

Robotic Process Automation (RPA) (1st)

Featured Reviews

Amena Khidr

Sales Manager - Government Sector at Summit Technology Solution

Oct 24, 2023

The ability to connect this information with the appropriate database and recognize it irrespective of the format or source is an extremely valuable feature

The standout feature of this intelligent product is its remarkable capability. This project we're currently engaged in revolves around streamlining workflows within both our company and the customer's company. It entails handling information from various documents with diverse formats and types, even when they contain the same data. The ability to connect this information with the appropriate database and recognize it irrespective of the format or source is an extremely valuable feature. Moreover, leveraging machine learning is crucial since our customer deals with an extensive archive of over five million documents. Machine learning can significantly alleviate the backlog by becoming well-versed in various scenarios they might encounter during their work once we've completed our application.

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Michael-Peters

RPA Architect at Symrise

Oct 24, 2023

Improves accuracy and has the easiest interface and good scalability

Orchestrator needs an overhaul. They have added so many functions that it is sometimes quite hard to find the right settings. They have a tree hierarchy with the host and the tenant. Some settings you do on the host, and some settings you do on the tenant. You need to know at which level you are to find what you need. It all looks very same. The other thing that I have been telling them for years is the width of the activity. You cannot change the width. I do a lot of training to show something, and I constantly have to go into the advanced editor to show what is in there, but the big thing right now is Orchestrator.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The second thing that I like about Datacap is the fingerprint capture which is easy to configure on Datacap. From the form of the document, if a document is redundant in the same department, we can configure the capture based on the form of the documents"

"While we are doing indexing, we tag the document type. It's programmed inside of Datacap to automatically detect the document based on a given template. It auto-indexes that document, which means that it automatically tags the correct document type to the scanned document."

"The solution automates manual data entry."

"It's a platform, not a configured application, so you can do what you want with it."

"The most valuable features of IBM Datacap is the capturing and recognizing of pages, documents as well as the scanner and barcodes."

"The installation of the solution is very simple."

"The big thing these days is really the Insight Edition component and being able to build annotators to extract from literally unstructured content: paragraphs and information where there's no start anchor point to define where that data is located. There could be a number of entities in that which you have to draw information from. Being able to extract from them is really the differentiator today between that product and many of the other products..."

"It helps companies figure out how to use advanced imaging techniques, processes, best practices, and other tools."

More IBM Datacap pros

"Smooth integration of OCR, which is very quick, is a useful feature."

"I like UiPath's framework. It offers a modern design experience, which makes it easy to do different activities."

"The time to value is excellent on this solution."

"The most valuable feature is the autopilot or copilot AI feature. While we have not used it yet, I'm told the Document Understanding feature is also highly powerful. SaaS is also valuable."

"Designing a chatbot would usually require some language coding and it would have to be deployed with certain front-end languages. But UiPath gives us the ability to automate this functionality with drag-and-drop features. That is the very best part, where UiPath is doing an amazing job."

"UiPath has definitely assisted us in speeding up our digital transformation journey. We have been able to create a whole bunch of different components that we reuse throughout our solutions. This means that when we have great, new ideas that we want to implement into our solutions, we have now found ways to do it in such a way that we spend less time trying to implement the fixes or cool new enhancements and more time actually realizing the value. In doing so, we have also seen a reduction in cost and an increase in FTE savings."

"RPA is always good, and UiPath's Document Understanding is interesting. We used the old model, but the new modern Document Understanding is much easier."

"The queue feature is the most interesting to me because it allows us to work on a list of tasks in parallel on several robots."

More UiPath pros

Cons

"They have to stop focusing on new development and stabilize the latest release. It is not stable."

"Its weaknesses are primarily tied to the lack of available resources and expertise in the market to effectively support and provide solutions and services to each customer for seamless implementation."

"I would like better ease of use and more support options."

"Currently, when you are entering invoices, you have to enter multiple rows. In Captiva the multiple rows will be dynamically added. This would be a beneficial feature for IBM to add."

"When I scan a document in Datacap that has a watermark or the document is a little distorted, the image output is poor. It either becomes completely black, or there is so much distortion that we cannot read the numbers or the addresses mentioned in the POD. When we scan a document, we expect the output to be at least 95 percent accurate."

"We have page requirements where some values must be copied on each page. For example, say I need to scan a bunch of documents, and the name will be a field on every page. We don't have a default functionality in Datacap to copy the field value on the first page to all the pages. That feature would make the documents easy to prepare."

"Reporting and analytics seem to often be something of an afterthought. With Datacap, they've started building out some dashboards, but one thing we hear from our clients a lot is, "Well, gee, we really love reports. What Datacap has is not really helpful. We'd like something better. We'd like more dashboards." That's one area where we've seen some feedback that the product could do better."

"Going forward, IBM needs to ensure that the output is perfect (as it can make the product) while staying true to platform's core."

More IBM Datacap cons

"I have used the AI functionality for PDF automations. In these processes, the bot is able to capture the data properly about 70 to 80 percent of the time. But if a document is not proper or it isn't handled the right way, the bot struggles to get the required data. UiPath has to work on this aspect so that the bot will be able to completely capture the data."

"There are a lot of cloud solutions that we already use in our organization. However, with UiPath, we have stayed on-prem out of concern for security. We don't have clarity on if cloud solution is going to work securely."

"UiPath should improve its licensing structure."

"Navigating the directory of objects needs improvement. I would like to be able to put in keywords that would allow me to figure out what command will allow me to do the task that I am trying to do."

"OCR-based activities should be improved to handle larger amounts of text."

"We'd like to see mobile robots in the future."

"UiPath's OCR features could be improved. It's to do complex OCR captures with UiPath. I would also like improvements in the dashboard for executing processes."

"UiPath does not have a delivery product."

More UiPath cons

Pricing and Cost Advice

"It is an expensive solution."

"If you want IBM Datacap on cloud, which is a service run by IBM, the price can be quite expensive, but if you want to just purchase the licenses and own those yourself, then the price is very competitive."

"Pricing depends on how much we use it. We pay per bulk quantity. We pay as you go. Therefore, it sort of depends on our usage of it."

"This solution is the most expensive in the market."

"This solution offers seamless integration with other enterprise products, which is my area of responsibility, focusing on government sector projects. Larger enterprise projects don't pose problems. It might be suitable for small businesses as well."

"Pricing needs to stay competitive."

"It varies, and it depends on the client's requirements and negotiations. Nowadays, Datacap is also included in the IBM Cloud Pak for Business Automation."

More IBM Datacap pricing and cost advice

"UiPath's price is a little high compared to other solutions, but it's easier to use and maintain."

"It's costly compared to other tools in the market. Other than that, it is very good."

"It is very costly to implement RPA. However, I think the benefits outweigh the costs over a long-term period."

"UiPath is expensive."

"UiPath is not the cheapest solution, it's more or less the most expensive one, but we get what we pay for."

"I would rate the cost of UiPath eight out of ten with ten being the most expensive."

"The UiPath license is expensive."

"For our first customer, we started with Orchestrator, an unattended bot, and a couple of Studio licenses, all of which cost $25,000 USD for the year. It is definitely worth the money."

More UiPath pricing and cost advice

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Use our free recommendation engine to learn which Robotic Process Automation (RPA) solutions are best for your needs.

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814,649 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

18%

Computer Software Company

14%

Government

12%

Insurance Company

Computer Software Company

16%

Financial Services Firm

15%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about IBM Datacap?

The installation of the solution is very simple.

What is your experience regarding pricing and costs for IBM Datacap?

This solution is the most expensive in the market.

What needs improvement with IBM Datacap?

IBM Datacap cannot fetch unstructured data properly; it always gives you wrong information, so no one uses this solution for unstructured data. Even for structured data, sometimes the administrator...

Best RPA tools for IBM iSeries

I can only speak to UiPath since that is the only RPA solution that I have used. I know that there are specific packages that you can integrate into your project that is specifically made to work w...

RPA that Bots can run without centralized control?

Yes, Attended Bots which can run without centralized control Module. RPA Tools like Automation Anywhere, uiPath ,Power Automation they do support this.

How do I choose between UiPath and Microsoft Power Automate?

Microsoft‌ ‌Power‌ ‌Automate‌ ‌is‌ ‌intuitive‌ ‌and‌ ‌easy‌ ‌to‌ ‌integrate‌ ‌and‌ ‌use.‌ ‌I‌ ‌like‌ ‌that‌ ‌there‌ ‌is‌ ‌no‌ ‌coding‌ ‌experience‌ ‌necessary,‌ ‌and‌ ‌appreciate‌ ‌the‌ ‌automated‌...

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Product Reports

IBM Datacap

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Also Known As

Datacap

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IBM

Overview

IBM Datacap helps you streamline the capture, recognition and classification of business documents and extract important information. Datacap supports multiple-channel capture by processing paper documents on scanners, mobile devices, multi-function peripherals and fax. It uses natural language processing, text analytics and machine learning technologies, like those in IBM Watson, to automatically identify, classify and extract content from unstructured or variable documents. The software can reduce labor and paper costs, deliver meaningful information and support faster decision making.

UiPath is a user-friendly automation software that streamlines business processes by automating repetitive tasks. It offers extensive automation capabilities, seamless integration with other systems, and robust security measures.

Users appreciate its intuitive design, ease of use, and ability to automate complex workflows.

Its seamless integration with various applications ensures smooth data exchange and enhances workflow management, while strong security measures protect sensitive data and maintain compliance with industry standards.

Sample Customers

Turkcell, PowerSouth Energy Cooperative, Central Nacional Unimed, Conqord Oil

1. Accenture 2. Deloitte 3. PwC 4. IBM 5. Capgemini 6. KPMG 7. Ernst & Young 8. Infosys 9. Cognizant 10. Wipro 11. Tata Consultancy Services 12. HCL Technologies 13. Genpact 14. Tech Mahindra 15. DXC Technology 16. Atos 17. NTT Data 18. CGI 19. L&T Infotech 20. Hexaware Technologies 21. Mindtree 22. Mphasis 23. Virtusa 24. Syntel 25. Zensar Technologies 26. WNS Global Services 27. Hexaware Technologies 28. Larsen & Toubro Infotech 29. Persistent Systems 30. QuEST Global 31. Sonata Software 32. Zensar Technologies

IBM Datacap vs. UiPath