IBM Datacap vs UiPath comparison

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IBM Datacap

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Executive Summary

We performed a comparison between IBM Datacap and UiPath based on real PeerSpot user reviews.

Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed IBM Datacap vs. UiPath Report (Updated: December 2024).

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IBM Datacap vs. UiPath

December 2024

Helped 830,726 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM Datacap

Average Rating

7.6

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Intelligent Document Processing (IDP) (6th)

UiPath

Average Rating

8.8

Reviews Sentiment

7.0

Number of Reviews

816

Ranking in other categories

Robotic Process Automation (RPA) (1st)

Featured Reviews

Amena Khidr

Sales Manager - Government Sector at Summit Technology Solution

The ability to connect this information with the appropriate database and recognize it irrespective of the format or source is an extremely valuable feature

The standout feature of this intelligent product is its remarkable capability. This project we're currently engaged in revolves around streamlining workflows within both our company and the customer's company. It entails handling information from various documents with diverse formats and types, even when they contain the same data. The ability to connect this information with the appropriate database and recognize it irrespective of the format or source is an extremely valuable feature. Moreover, leveraging machine learning is crucial since our customer deals with an extensive archive of over five million documents. Machine learning can significantly alleviate the backlog by becoming well-versed in various scenarios they might encounter during their work once we've completed our application.

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Akhil Addanki

Software Engineer at university of southern california

Automation significantly speeds up billing processes and saves costs

We're looking to add AI, specifically generative AI, but it's a matter of our organization implementing it. With autopilot features like Microsoft's Copilot or ChatGPT, users can start chatting immediately. However, with UiPath, one needs the UiPath Assistant installed on every machine, which is unrealistic as many people use the same machine in the hospital.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Very scalable and stable data capture and extraction solution that's very simple to install."

"The feedback from our clients that this solution has increased their efficiency and their turnaround time on opening any account for end users, thus attracting more customers."

"At the forefront of my thoughts, the standout feature of this intelligent product is its remarkable capability. This project we're currently engaged in revolves around streamlining workflows within both our company and the customer's company. It entails handling information from various documents with diverse formats and types, even when they contain the same data. The ability to connect this information with the appropriate database and recognize it irrespective of the format or source is an extremely valuable feature. Moreover, leveraging machine learning is crucial since our customer deals with an extensive archive of over five million documents. Machine learning can significantly alleviate the backlog by becoming well-versed in various scenarios they might encounter during their work once we've completed our application."

"The big thing these days is really the Insight Edition component and being able to build annotators to extract from literally unstructured content: paragraphs and information where there's no start anchor point to define where that data is located. There could be a number of entities in that which you have to draw information from. Being able to extract from them is really the differentiator today between that product and many of the other products..."

"There's something that's very unique about IBM DataCap. It provides me with a good solution for extracting, reading the QR codes, and scanning them. In this stage, we are working in a UIT phase before implementing this protocol in all our branches. From my initial observation, IBM DataCap is good, it is not working too fast, but in a good manner for us."

"The second thing that I like about Datacap is the fingerprint capture which is easy to configure on Datacap. From the form of the document, if a document is redundant in the same department, we can configure the capture based on the form of the documents"

"One of the valuable features of Datacap is the user experience. One thing that IBM did a few years ago was they standardized all of their ECM products on Content Navigator, including Datacap. If you're an IBM ECM customer you have FileNet, you have Datacap, you have StoredIQ and you have a consistent user experience, user interface."

"It's a platform, not a configured application, so you can do what you want with it."

More IBM Datacap pros

"The Orchestrator feature is the most valuable of all the automation solutions I have used, including OpenBots, Robocorp, and Microsoft Power Automate."

"The quick delivery is good, and the solution is easy to use."

"The main value within Orchestrator is definitely the scheduling aspect. That includes the way you can prioritize work and use queuing systems to make sure they're at the right points in time, as well as whether they'd be long term related, especially if we're looking at finance."

"The most valuable feature is the ability to retrieve data from Excel files, including filtering the data. It is also straightforward and easy to navigate when building automations and makes our tasks easy to perform. It is very easy to use without any prior coding knowledge."

"The pricing is fairly decent."

"Orchestrator contains a lot of useful apps, data services, and machine templates. From a usability perspective, the most valuable aspects are its custom activities, libraries, and object repositories. In terms of integration, I like the ability to use APIs and call automations from UiPath apps. The most valuable feature from a human-in-the-loop perspective is the action center."

"The tool's most valuable feature is Task Capture."

"It has mainly taken the load off of employees. We had a huge amount of tasks which weren't being done. It provides our employees time to do their other work, since we automated very manual things."

More UiPath pros

Cons

"Speed of OCR is one issue. It's a challenge because we have customers that have millions and millions of pages that they want this solution to crank through. In order to do that you have to have a large infrastructure in place, and that directly impacts licensing based on the core count."

"Currently, when you are entering invoices, you have to enter multiple rows. In Captiva the multiple rows will be dynamically added. This would be a beneficial feature for IBM to add."

"When a client's requirement is not available in Datacap, out-of-the-box actions should be simpler to implement and not very complex."

"Our main language in Egypt is Arabic, and IBM DataCap does not support it perfectly. All our documentation is in Arabic. It's not English or any other language. However, we have overcome this problem by using QR codes in the document to extract the data from it. They should have better support for Arabic."

"I would like to see integration of Watson AI technology into Datacap."

"Third-party integration could be improved; it's very slow."

"One of the things that we wished for was to have an easier way to carry out the customizations. Currently, if you want to customize data, you need to have a developer with C# knowledge. If IBM could implement a no-code or low-code platform for Datacap, it would be easier to adjust it without needing a developer, which was always the most difficult part."

"The IBM Datacap site actually is on the newer inside. They will give it as a plugin only."

More IBM Datacap cons

"The high cost of UiPath licensing significantly reduces the value we get from the solution."

"We could use a little more interaction with users, like with UiPath, the vendor, and support."

"While doing web automation, I am facing a selector issue. In the web portal, we need to capture a screen element. For capturing the screen element, when I run the job the next time, it fails because the limit is not recognized. It is very difficult to make the selector stable. It is not easy."

"I would like to see a biweekly scheduling option in Orchestrator."

"Any unnecessary features should be removed. Only the relevant features should be there."

"Setting up the infrastructure with different virtual desktops and making the connections stable in our environment present challenges. More direction on cleaning up these issues would be useful."

"The cost can be a barrier."

"They need to improve features around legacy systems."

More UiPath cons

Pricing and Cost Advice

"This solution offers seamless integration with other enterprise products, which is my area of responsibility, focusing on government sector projects. Larger enterprise projects don't pose problems. It might be suitable for small businesses as well."

"Pricing depends on how much we use it. We pay per bulk quantity. We pay as you go. Therefore, it sort of depends on our usage of it."

"We were using the User Value Unit licensing, which means we get charged per active user of the system, and if I'm not mistaken, we also had it for the rule runner service. They had a PVU license model, which is a processor value unit. For each process that we have in our system, we pay a certain amount of money. We found the pricing to be quite steep. It was really an expensive solution in comparison to Kofax, which had a different licensing model and was actually cheaper overall because they charge per page and not per user and per process."

"IBM could offer more competitive pricing. This would allow them to attain more users. Some of our clients are considering moving to a different solution called Encapture which is similar but offers more competitive pricing."

"It varies, and it depends on the client's requirements and negotiations. Nowadays, Datacap is also included in the IBM Cloud Pak for Business Automation."

"You save a lot of time and money, but the benefit is you have people who are able to run the systems, check to see if there are any errors at all, and there are a lot less errors than a human system."

"If you want IBM Datacap on cloud, which is a service run by IBM, the price can be quite expensive, but if you want to just purchase the licenses and own those yourself, then the price is very competitive."

"It is an expensive solution."

More IBM Datacap pricing and cost advice

"I hope in the future the costing will be trimmed down, especially on Studio."

"UiPath is reasonably priced for being a leader in the market."

"Whether UiPath has reasonable or expensive pricing depends on the scale of your organization. It could be pricey for startups, but the pricing would be okay if you belong to at least a mid-level organization."

"It is expensive, and now it is getting more expensive. They are the number one in the market, and they are taking advantage of that. It is hard for the companies that have the full infrastructure supported on UiPath to change it. They have to keep it. UiPath is taking advantage of it."

"I don't know the exact cost, but UiPath is more expensive than Power Automate and Automation Anywhere."

"This solution is priced less compared with other products."

"It's the same as what you would see on any of their list prices. There is also a corporate discount because of scale. Overall, we think it was a competitive price offering. They were the cheapest out of the three, so that's why we went with them."

"On a scale of one to ten, with ten being the highest, I would rate the price as an eight out of ten."

More UiPath pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

19%

Computer Software Company

14%

Government

12%

Insurance Company

Computer Software Company

16%

Financial Services Firm

14%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about IBM Datacap?

The installation of the solution is very simple.

What is your experience regarding pricing and costs for IBM Datacap?

This solution is the most expensive in the market.

What needs improvement with IBM Datacap?

When a client's requirement is not available in Datacap, out-of-the-box actions should be simpler to implement and not very complex. There should be an AI feature where a requirement from the clien...

Best RPA tools for IBM iSeries

I can only speak to UiPath since that is the only RPA solution that I have used. I know that there are specific packages that you can integrate into your project that is specifically made to work w...

RPA that Bots can run without centralized control?

Yes, Attended Bots which can run without centralized control Module. RPA Tools like Automation Anywhere, uiPath ,Power Automation they do support this.

How do I choose between UiPath and Microsoft Power Automate?

Microsoft‌ ‌Power‌ ‌Automate‌ ‌is‌ ‌intuitive‌ ‌and‌ ‌easy‌ ‌to‌ ‌integrate‌ ‌and‌ ‌use.‌ ‌I‌ ‌like‌ ‌that‌ ‌there‌ ‌is‌ ‌no‌ ‌coding‌ ‌experience‌ ‌necessary,‌ ‌and‌ ‌appreciate‌ ‌the‌ ‌automated‌...

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Product Reports

Download IBM Datacap product report

IBM Datacap

January 2025

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December 2024

Also Known As

Datacap

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IBM

Overview

IBM Datacap helps you streamline the capture, recognition and classification of business documents and extract important information. Datacap supports multiple-channel capture by processing paper documents on scanners, mobile devices, multi-function peripherals and fax. It uses natural language processing, text analytics and machine learning technologies, like those in IBM Watson, to automatically identify, classify and extract content from unstructured or variable documents. The software can reduce labor and paper costs, deliver meaningful information and support faster decision making.

UiPath is a user-friendly automation software that streamlines business processes by automating repetitive tasks. It offers extensive automation capabilities, seamless integration with other systems, and robust security measures.

Users appreciate its intuitive design, ease of use, and ability to automate complex workflows.

Its seamless integration with various applications ensures smooth data exchange and enhances workflow management, while strong security measures protect sensitive data and maintain compliance with industry standards.

Sample Customers

Turkcell, PowerSouth Energy Cooperative, Central Nacional Unimed, Conqord Oil

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