IBM Datacap vs UiPath Platform comparison

IBM and UiPath are both solutions in the Robotic Process Automation (RPA) category. Additionally, 89% of IBM users are willing to recommend the solution, compared to 98% of UiPath users who would recommend it.

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between IBM Datacap and UiPath Platform based on real PeerSpot user reviews.

Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed IBM Datacap vs. UiPath Platform Report (Updated: September 2025).

Buyer's Guide

IBM Datacap vs. UiPath Platform

September 2025

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Helped 871,469 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automate

Featured Reviews

Jane Rachma Kiniti

IT Project Manager at Labo des histoires

Automate has streamlined workflows and increased efficiency with powerful automation

The best features of the solution are the flexible automation features, it is rich with beautiful connectors, and it is easy to use with little to no coding knowledge required to get started, so anybody can use the tool. The intuitive interface of Automate has an intuitive design, which makes it easy to learn and use even without a strong technical background, and it has a drag-and-drop interface, which makes everything so easy and straightforward. The error handling capabilities in complex automation tasks are powerful, as it handles all types of tasks, whether complex or simple. I've never faced any problems even when dealing with complex tasks, so everything is super smooth and highly reliable, even when dealing with big tasks, as it has never slowed down. Automate's compatibility with existing IT infrastructure has impacted our business operations positively by providing smooth integration with other software that we use, such as Gmail, Jira, and Microsoft 365 apps, which gives us a unified platform instead of having to keep switching from one software to another, saving a lot of time and streamlining the whole workflows. The automated analytics have helped improve our business processes since it has increased our efficiency by automating our everyday tasks, freeing up time for us to focus more on strategic activities such as analyzing data and developing new business strategies. It is also cost-saving. By minimizing manual labor, it decreases human errors that can lead to costly mistakes. By automating the tasks, it helps to save costs, and it also improves our accuracy by reducing these errors to ensure that tasks are done almost perfectly.

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DeekshithShetty

Software Development Senior Specialist at NTT Data

High-accuracy document processing with easy integration and good image enhancement

The OCR extractions are very good, almost 100% accurate now. The integration with other tools is very easy, with inbuilt actions to configure and directly export to multiple depositories. It is also good at image enhancement, including the removal of lines, which is helpful in processing and automation and ensures very little user intervention, thus saving time.

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Kyle Grimm

Automation Developer at Worthington Industries

Desktop development has become faster and improves automation results

My thoughts on UiPath Platform's user community suggest that a lot of content seems outdated and old now that gets referenced. The community experience for the AI is limited because putting the error codes into the community search field doesn't return many results. However, a lot of information from pre-AI, before 2022, is still accurate and helpful, but the cutting-edge content just isn't in the community yet. There should be better training on UiPath Platform. I wish I could search UiPath IXP training and have a course pull up as the first result without having to dig through a bunch of links, dead-end links, and random things. Easier access for training would be ideal.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Automate increases efficiency and eliminates errors during documentation and invoicing processes."

"It gives us a central place to schedule tasks and run them distributed."

"Web scraping is quite good since it offers a lot of possibilities."

"I like the interface; it makes managing automation easy. We can set different schedules and templates for each task."

"The best feature of Automate is its ease of use, which is a major selling point."

"The product effectively handles all the tasks we require."

"The solution is continuously adding more integrations to help with workflows and bot and task creation."

"The most valuable features for my client are timing and scheduling."

More Automate pros

"It reduces human error and saves time."

"It's a platform, not a configured application, so you can do what you want with it."

"The OCR extractions are very good, almost 100% accurate now."

"It is highly extensible, which we found to be most valuable. It is a very extensible solution because it is based on configurable rule sets. We were able to amend and adjust the solution and very easily add custom code and custom components. It does require some programming experience, but we found that not to be an issue. We liked its extensibility."

"The installation of the solution is very simple."

"While we are doing indexing, we tag the document type. It's programmed inside of Datacap to automatically detect the document based on a given template. It auto-indexes that document, which means that it automatically tags the correct document type to the scanned document."

"It is very easy to develop this software. It is low code, and if you can't find the things you need on it, you can develop custom actions with more complex code underneath. They sync well, which is very useful for automating a lot of processes. It is a really valuable feature for the clients because we can ingest information and automate plenty of processes for them. The operators don't have to waste that much time on tasks. With Datacap, they can be automated."

"At the forefront of my thoughts, the standout feature of this intelligent product is its remarkable capability. This project we're currently engaged in revolves around streamlining workflows within both our company and the customer's company. It entails handling information from various documents with diverse formats and types, even when they contain the same data. The ability to connect this information with the appropriate database and recognize it irrespective of the format or source is an extremely valuable feature. Moreover, leveraging machine learning is crucial since our customer deals with an extensive archive of over five million documents. Machine learning can significantly alleviate the backlog by becoming well-versed in various scenarios they might encounter during their work once we've completed our application."

More IBM Datacap pros

"With Document Understanding, people had to read through documents manually and do a control+F to search for certain keywords, which was very time-consuming. Now, with Document Understanding, a robot can read the document, extract the information automatically, and put it into designated fields."

"It is extremely helpful with our invoicing process."

"I like the automation capabilities."

"Among the key features that I find quite helpful are Orchestrator support, Automation Hub, Process Mining, and Document Understanding..."

"UiPath is a low-code solution that allows us to build automations fairly quickly and see the results promptly."

"UiPath has helped us with compliance-related tasks. These tasks involve reviewing various systems and taking screenshots to get proof of compliance. It's a costly process that can be mostly automated. The employee doesn't need to collect all the proofs; they just have to check if they are correct. For example, they must verify that the referenced time stamp is correct."

"The only way you're able to show true value with an automation program is if you automate something end-to-end. UiPath does end-to-end automations and, among all the other tools that are available, UiPath is the leader in end-to-end automation."

"The most valuable feature is definitely the document understanding."

More UiPath Platform pros

Cons

"They do not encrypt passwords, so this is an issue with HIPAA compliance."

"There is a lack of good development for artificial intelligence, such as machine learning."

"The workflow for variables could be better. The input and output of task-level variables could be made a little clearer in terms of passing those around from one task to another upon success, etc. Things like that could be a little easier potentially."

"The OCR for Hebrew text needs to be improved."

"Some challenges include the system being too loaded or delayed in taking instructions and responding quickly as needed."

"Currently, there are many instances where I see empty logs, indicating that, while tasks are scheduled, commands are not executing successfully."

"The user interface could be slightly enhanced to make it more modern."

"I believe we need to test various OCR tools that assist in evaluating, let's say, six different customer resyncs. We analyze their spending patterns and documentations, but current OCR support has limitations, requiring highly standardized documents, which isn't always the case. With a more advanced OCR system, we could improve processes related to credit risk management and legal matters. We're exploring how to integrate Fortra's Automate with our CRM platform, taking cues from instances where Salesforce seamlessly merged with Automate. However, we use a different CRM, Insight for New Enterprise, and we're seeking ways to connect the automation process within our CRM. We aim for the automation to continue smoothly, even in instances where traditional automation methods might face hurdles."

More Automate cons

"It can take some time to implement."

"The technical support is horrible. They have downsized the support teams too much. They've outsourced some of them along with some of the development, and they're just stretched too thin."

"There should be an increase in the capacity of the workflows. Datacap is a little limited in this aspect. So, you cannot really implement all the possibilities."

"The IBM Datacap site actually is on the newer inside. They will give it as a plugin only."

"The solution's scalability needs improvement."

"When I scan a document in Datacap that has a watermark or the document is a little distorted, the image output is poor. It either becomes completely black, or there is so much distortion that we cannot read the numbers or the addresses mentioned in the POD. When we scan a document, we expect the output to be at least 95 percent accurate."

"The interface can be more intuitive."

"I give the scalability of the solution a six out of ten."

More IBM Datacap cons

"I would really like to see the package deployment updated. As it is right now, if you want to update something, you have to take down the latest code, sync the packages and re-upload everything back through dev test to prod."

"One of the 2018 projects was built using version 18.2. We then got a report from users that it was not working. Most of the time, it failed on multiple use cases. When we took the process from the owner to repair and troubleshoot, we found that many packages were not being recognized by the new version, which is 2020. So, we had to upgrade to the latest package, then do a repair. It took a good amount of time for us to repair the package. We had to go back to the UAT environment, then do testing and get approval from the UAT. We then had to sign-off and deploy pre-production and post-production Hypercare. So, the automation cycle being repeated by almost 40% is quite costly to the business, but this is rare."

"There is some scope for improvement, especially in the area of variables. Some variables are used in specific workflows and some variables are global. It would help if there was a repository that would showcase which variable is global and which is local to a workflow."

"Compared to Blue Prism, UiPath presents greater difficulty in troubleshooting bugs."

"We cannot utilize the UiPath community edition license to operate any bots that we have created using that version in an enterprise environment."

"While working on Excel and PDF, there should be a feature to define which content to extract and which table to extract from a document. It should extract only that. There should be a possibility to ignore everything else. I should be able to show one sample for one page, the second sample for the second page, or one sample for all pages. I would love to see such functionality in UiPath."

"UiPath is currently lacking a Citrix environment, mostly on remote desktop applications."

"The pricing has room for improvement."

More UiPath Platform cons

Pricing and Cost Advice

"It comes with a package that costs approximately $20,000 USD per year."

"Once you buy the software, you just pay for the support for backend help."

"From a distributor's side, one of the biggest selling points is its price point. Without going into any numbers, compared to UiPath, Automation Anywhere, and Blue Prism, we're significantly cheaper. The main difference is that other competitors usually charge you per process. However, in Automate's case, it's priced per bot. So, a bot can run multiple processes at the same time, but you are only priced for a single bot."

"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."

"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."

"While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."

"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."

"I like the way this solution is priced because you can buy a license, or you can buy the software outright."

More Automate pricing and cost advice

"It is an expensive solution."

"In Egypt, we have exchange rates that change year to year, and currently, we're facing an increase in the exchange rate between our Egyptian pound and the dollar. Since we have been using IBM DataCap two years ago we had a good price, it was not expensive. However, I cannot say now if it is expensive or not because of the exchange rate. Additionally, I don't have the data of other competitors and I don't know the prices."

"We were using the User Value Unit licensing, which means we get charged per active user of the system, and if I'm not mistaken, we also had it for the rule runner service. They had a PVU license model, which is a processor value unit. For each process that we have in our system, we pay a certain amount of money. We found the pricing to be quite steep. It was really an expensive solution in comparison to Kofax, which had a different licensing model and was actually cheaper overall because they charge per page and not per user and per process."

"Pricing needs to stay competitive."

"This solution offers seamless integration with other enterprise products, which is my area of responsibility, focusing on government sector projects. Larger enterprise projects don't pose problems. It might be suitable for small businesses as well."

"It varies, and it depends on the client's requirements and negotiations. Nowadays, Datacap is also included in the IBM Cloud Pak for Business Automation."

"This solution is the most expensive in the market."

More IBM Datacap pricing and cost advice

"I do not know the specifics within my role, but from what I do know, everything has been very fair. Especially with the licensing that we have for our team, we have been able to accommodate everybody on our team with the roles and access that they require. So far, so good."

"Overall, the model is fine except for AI units. It is usage-based, which makes sense if you are processing documents, and you have one unit per page. It is the hosting cost of the models where there are issues, so we are running into potentially designing poor solutions because we are having to say, "If the documents are very similar but different enough, even though you would prefer to use two models, maybe consider not using two because of the hosting costs.""

"We find the yearly licensing cost affordable, and the UiPath pricing team is very accommodating to us. They allowed us to pay in installments during the integration phase. The friendly pricing is one of the main reasons we chose the solution."

"Our licensing fees are approximately $140,000 USD annually, which includes all of the bots, Orchestrator, and the Studio."

"The pricing is good. They offer a Community edition that we currently use, which is free. Their paid pricing is pretty affordable for businesses as well."

"The licensing mechanism allows us to share licenses between different users."

"It is based on the use case. If the use case needs several bots, it gets expensive."

"One area that is challenging for me is tracking licenses. It would help to have a license dashboard so that we would know how many licenses have been allocated, who they're allocated to, and when they were last used. Right now, to gather that information, I have to go to four different screens in UiPath..."

More UiPath Platform pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Computer Software Company

Manufacturing Company

Performing Arts

Financial Services Firm

17%

Government

11%

Computer Software Company

11%

Manufacturing Company

Computer Software Company

15%

Financial Services Firm

12%

Manufacturing Company

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	18
Midsize Enterprise	8
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	12
Midsize Enterprise	4
Large Enterprise	12

By reviewers
Company Size	Count
Small Business	240
Midsize Enterprise	144
Large Enterprise	661

Questions from the Community

What do you like most about HelpSystems AutoMate?

We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.

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What is your primary use case for HelpSystems AutoMate?

My main use case for Automate is to deliver enterprise-scale script execution jobs, which means we are using Automate...

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What is your experience regarding pricing and costs for Fortra Automate?

Until now, I have not specified any other tech products except Microsoft Power Automate, N8N, and Make.com that I've ...

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What do you like most about IBM Datacap?

The installation of the solution is very simple.

See all answers

What is your experience regarding pricing and costs for IBM Datacap?

Pricing is in the mid-range but could be more affordable, rated at four point five.

See all answers

What needs improvement with IBM Datacap?

IBM needs to improve on scanning and reading accuracy for unstructured documents. Additionally, an important missing ...

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Best RPA tools for IBM iSeries

I can only speak to UiPath since that is the only RPA solution that I have used. I know that there are specific packa...

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RPA that Bots can run without centralized control?

Yes, Attended Bots which can run without centralized control Module. RPA Tools like Automation Anywhere, uiPath ,Pow...

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How do I choose between UiPath and Microsoft Power Automate?

Microsoft‌ ‌Power‌ ‌Automate‌ ‌is‌ ‌intuitive‌ ‌and‌ ‌easy‌ ‌to‌ ‌integrate‌ ‌and‌ ‌use.‌ ‌I‌ ‌like‌ ‌that‌ ‌there‌ ‌...

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Comparisons

Nintex RPA vs Automate

Compared 16% of the time

Microsoft Power Automate vs Automate

Compared 15% of the time

Redwood Software - Finance Automation Edition vs Automate

Compared 9% of the time

Blue Prism vs Automate

Compared 9% of the time

Automation Anywhere vs Automate

Compared 7% of the time

More Automate Competitors

ABBYY Vantage vs IBM Datacap

Compared 33% of the time

Tungsten TotalAgility vs IBM Datacap

Compared 17% of the time

Amazon Textract vs IBM Datacap

Compared 16% of the time

OpenText Capture vs IBM Datacap

Compared 15% of the time

Microsoft Power Automate vs IBM Datacap

Compared 11% of the time

More IBM Datacap Competitors

Microsoft Power Automate vs UiPath Platform

Compared 18% of the time

Blue Prism vs UiPath Platform

Compared 11% of the time

Automation Anywhere vs UiPath Platform

Compared 10% of the time

Pega Robotic Process Automation vs UiPath Platform

Compared 5% of the time

WorkFusion vs UiPath Platform

Compared 2% of the time

More UiPath Platform Competitors

Product Reports

Buyer's Guide

Automate

October 2025

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Buyer's Guide

IBM Datacap

October 2025

Download IBM Datacap product report

Buyer's Guide

UiPath Platform

September 2025

Download UiPath Platform product report

Also Known As

HelpSystems Automate, Automate

Datacap

UiPath Maestro, UiPath Apps, UiPath Agent Builder

Overview

Automate offers a user-friendly solution with a drag-and-drop interface for efficient task automation and integration with major platforms like SAP and Azure, making it ideal for quick deployment with minimal coding and training.

Automate provides powerful features for businesses seeking efficient automation, offering compatibility with databases, email integration, and cloud platforms. Its simple interface supports both beginners and experienced users, simplifying tasks like invoice processing, HR automation, and data transformation. Cost-effective pricing and flexible licensing enhance its appeal while integration capabilities and scheduling tools ensure smooth workflow automation.

What are Automate's Key Features?

Drag-and-Drop Interface: Simplifies automation with intuitive design.
Integration Capabilities: Connects with platforms like SAP and Azure for seamless data flow.
Database and FTP Triggers: Enhances automation potential through direct data interaction.
Efficient Scheduling: Automates tasks with precise timing and control.
Web Scraping: Automates data extraction for quick analysis and reporting.

What Benefits and ROI Should Users Expect?

Rapid Deployment: Minimizes coding efforts for quick implementation.
Cost-Effectiveness: Offers flexible pricing models to suit budget constraints.
Operational Efficiency: Reduces manual workloads and enhances productivity.
Comprehensive Integration: Facilitates improved data management across systems.
Scalability: Adapts to growing business needs with ease.

In industries such as healthcare, banking, and logistics, Automate is used for tasks like invoice payment automation, data transformation, and task automation. This leads to streamlined processes and reduced manual workload, illustrating its value in enhancing operational efficiency through diversified workflows.

Fortra

IBM Datacap helps you streamline the capture, recognition and classification of business documents and extract important information. Datacap supports multiple-channel capture by processing paper documents on scanners, mobile devices, multi-function peripherals and fax. It uses natural language processing, text analytics and machine learning technologies, like those in IBM Watson, to automatically identify, classify and extract content from unstructured or variable documents. The software can reduce labor and paper costs, deliver meaningful information and support faster decision making.

IBM

UiPath Platform is appreciated for its user-friendly interface and extensive automation capabilities, offering seamless integration with diverse applications. Its intuitive drag-and-drop functionality enables users to design efficient workflows with minimal technical expertise.

UiPath Platform delivers a robust set of features that enhance automation and productivity. With components like Orchestrator, task management is optimized, facilitating better scalability. Users benefit from advanced AI and document understanding tools, boosting data handling accuracy and reducing errors. Despite its strengths, UiPath faces challenges with upgrading processes, AI enhancements, and user documentation. Integration and selector sensitivity issues, along with support and licensing complexities, highlight areas for potential improvement. Users request smoother deployment, error handling, and migration processes. Enhanced support for RHEL/Ubuntu, LINQ, and Lambda and improved real-time insights, automation recording, and scheduling are desired. Streamlining the experience for non-technical users with simplified workflows remains a priority.

What are the key features of UiPath Platform?

Drag-and-Drop Functionality: Allows users to design workflows easily without extensive technical skills.
Orchestrator: Enhances task management and enables scalable automation.
AI and Document Understanding: Improves data accuracy and minimizes errors.
System Integration: Offers seamless integration with SAP, CRM, Oracle, and more.
Active Community and Training: UiPath Academy provides resources for skill development.

What benefits should users look for in reviews?

Increased Efficiency: Reduction in manual workloads through automation of repetitive tasks.
Improved Accuracy: Enhanced data handling capabilities reduce errors.
Productivity Boost: Supports both attended and unattended automations to streamline operations.
Scalability: Ability to handle growing automation demands efficiently.
Integration Benefits: Easy integration with enterprise systems for streamlined operations.

UiPath Platform is widely implemented across sectors such as finance, healthcare, insurance, HR, IT, and supply chain to automate repetitive business tasks. Common uses include automating data entry, invoice processing, document management, report generation, and customer service operations. Organizations value the platform's ability to integrate seamlessly with systems like SAP, CRM, and Oracle, allowing for enhanced efficiency and accuracy in processing both structured and unstructured data.

UiPath

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories

Turkcell, PowerSouth Energy Cooperative, Central Nacional Unimed, Conqord Oil

1. Accenture 2. Deloitte 3. PwC 4. IBM 5. Capgemini 6. KPMG 7. Ernst & Young 8. Infosys 9. Cognizant 10. Wipro 11. Tata Consultancy Services 12. HCL Technologies 13. Genpact 14. Tech Mahindra 15. DXC Technology 16. Atos 17. NTT Data 18. CGI 19. L&T Infotech 20. Hexaware Technologies 21. Mindtree 22. Mphasis 23. Virtusa 24. Syntel 25. Zensar Technologies 26. WNS Global Services 27. Hexaware Technologies 28. Larsen & Toubro Infotech 29. Persistent Systems 30. QuEST Global 31. Sonata Software 32. Zensar Technologies

Buyer's Guide

IBM Datacap vs. UiPath Platform

September 2025

Free Report: IBM Datacap vs. UiPath Platform

Find out what your peers are saying about IBM Datacap vs. UiPath Platform and other solutions. Updated: September 2025.

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