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IBM ECM vs Oracle Content Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Scalability Issues

Sentiment score
8.3
IBM ECM is praised for its seamless scalability, supporting global operations and accommodating both small and large enterprises efficiently.
No sentiment score available
 

Valuable Features

No sentiment score available
IBM ECM excels in document governance, automation, scalability, workflow capabilities, and secure content management, enhancing business processes effectively.
No sentiment score available
 

Room For Improvement

Sentiment score
2.8
IBM ECM needs Java reliance reduction, better integration, simplified interfaces, improved usability, analytics, and flexible licensing enhancements.
No sentiment score available
 

Stability Issues

No sentiment score available
IBM ECM is praised for its stability and reliability, despite challenges with custom integrations and legacy components.
No sentiment score available
 

Customer Service

No sentiment score available
IBM ECM support receives praise for technical aid but faces criticism for delays, inconsistent quality, and bureaucratic challenges.
No sentiment score available
 

Setup Cost

No sentiment score available
IBM ECM offers reasonable three-year pricing but requires clarity on requirements to avoid future cost adjustments; local partners can help.
No sentiment score available
 

Categories and Ranking

IBM ECM
Ranking in Enterprise Content Management
14th
Average Rating
8.0
Reviews Sentiment
5.6
Number of Reviews
16
Ranking in other categories
No ranking in other categories
Oracle Content Management
Ranking in Enterprise Content Management
11th
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
3
Ranking in other categories
Document Management Software (7th)
 

Mindshare comparison

As of November 2024, in the Enterprise Content Management category, the mindshare of IBM ECM is 2.0%, down from 2.4% compared to the previous year. The mindshare of Oracle Content Management is 2.5%, down from 2.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management
 

Featured Reviews

Omar_Ismail - PeerSpot reviewer
A stable solution for automation with high availability
Moving to the cloud with IBM ECM is not allowed. In Saudi Arabia, the cloud infrastructure is still non-operational, potentially for the next two to three months. Static clouds are prevalent among foundational enterprises such as IBM and Oracle. IBM offers its cloud insights, maintaining its cloud ecosystem. IBM's efforts to enhance the user experience within its ECM platform are lacking compared to competitors like OpenText. Progress in implementing new technologies and features seems sluggish. Overall, I rate the solution an eight out of ten.
Neilsen Seixas - PeerSpot reviewer
Streamlines document management and enhances collaboration through its robust features and intuitive interface
It's a comprehensive solution for managing documents within our organization's management framework. It employs document management methodologies. The personalization and customization capabilities of Oracle Content Management system are highly praised by customers. When they receive responses using this solution, the feedback is overwhelmingly positive. Customers love the ability to customize and personalize Oracle products to suit their needs. Integrating three Oracle products into one seamless solution enhances the user experience, making it easier for end-users to engage without being aware of the individual products involved. They simply interact with the solution, streamlining their digital processes. One significant challenge that our customers faced before implementing Oracle Content Management was effectively managing a large volume of documents. They struggled with centralizing document storage and organization. However, Oracle Content Management provided a solution by centralizing document management, making it easier and more efficient to handle. The user experience, especially in terms of simplicity and design of the Oracle Content Management interface, was a priority. I utilized the Oracle Content Management API for this purpose, ensuring seamless integration with other solutions. We consolidated three solutions into one user interface through the Oracle portal, which incorporated BPM and DPM for task management. This unified interface provided a streamlined experience for customers, rather than directly interacting with the Oracle Content Management interface. Our main challenge in implementing this was using ADF from Oracle. At the time, there was a scarcity of programmers skilled in the ADF framework in Brazil, necessitating in-house training for our team of developers to successfully execute the integration.
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816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
33%
Computer Software Company
11%
Government
10%
Insurance Company
7%
Financial Services Firm
16%
Government
16%
Computer Software Company
9%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about IBM ECM?
The tool is a very stable solution with high availability and no information leakage. It has built-in API integration on-site. You can integrate with other components and applications like SAP, Mic...
What is your experience regarding pricing and costs for IBM ECM?
The product is expensive and has a perpetual license.
What needs improvement with IBM ECM?
The development platform is not local. For example, you need 100 days in IBM, whereas other platforms, like ServiceNow, need only 20 days.
What do you like most about Oracle Content Management?
It's a comprehensive solution for managing documents within our organization's management framework.
What needs improvement with Oracle Content Management?
The only issue my company has with the tool is the licensing part, which is expensive.
What is your primary use case for Oracle Content Management?
I utilize Oracle Content Management to collaborate on the documents.
 

Also Known As

No data available
Oracle Document and Process Cloud, Oracle Content and Experience Cloud
 

Learn More

 

Overview

 

Sample Customers

KeyBank, Standard Chartered Bank, Union Bank, Sistema Tecnol‹gico de Monterrey, Illinois Department of Human Services, UnitedHealth Group
TekStream Solutions LLC, NetCompany, AFG, Pride Mobility, TEAM Informatics Pty Ltd., Sutton Tools, Mythics, Inc., DVLA
Find out what your peers are saying about IBM ECM vs. Oracle Content Management and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.