OpenText Extended ECM vs Oracle Content Management comparison

OpenText and Oracle are both solutions in the Enterprise Content Management category. OpenText is ranked #3 with an average rating of 7.7, while Oracle is ranked #10 with an average rating of 8.5. OpenText holds a 11.4% mindshare in ECM, compared to Oracle’s 2.5% mindshare. Additionally, 96% of OpenText users are willing to recommend the solution, compared to 100% of Oracle users who would recommend it.

OpenText Extended ECM

Read 21 OpenText Extended ECM reviews

3,309 Views
2,574 Comparison Views

96% willing to recommend

Oracle Content Management

Read 3 Oracle Content Management reviews

773 Views
656 Comparison Views

100% willing to recommend

OpenText Extended ECM

Oracle Content Management

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Executive SummaryUpdated on Dec 9, 2024

Oracle Content Management and OpenText Extended ECM are competitive in providing content management solutions. Oracle Content Management holds an edge in pricing and support, while OpenText Extended ECM takes a lead with superior features, making it worth its cost.

Features: Oracle Content Management provides robust cloud integration, intuitive collaboration tools, and an effective pricing model. OpenText Extended ECM offers comprehensive content lifecycle management, superior ERP integration, and advanced enterprise features.

Ease of Deployment and Customer Service: Oracle Content Management enables straightforward deployment with substantial customer support, allowing for quick setup. OpenText Extended ECM requires a more complex deployment but gives detailed guidance backed by specialized assistance.

Pricing and ROI: Oracle Content Management is cost-effective with lower initial investment and operational efficiency, resulting in high ROI. OpenText Extended ECM comes with higher setup costs but provides significant long-term ROI due to its advanced feature set and capability to handle complex needs.

To learn more, read our detailed OpenText Extended ECM vs. Oracle Content Management Report (Updated: January 2025).

Buyer's Guide

OpenText Extended ECM vs. Oracle Content Management

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText Extended ECM

Ranking in Enterprise Content Management

3rd

Average Rating

7.8

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

Content Collaboration Platforms (11th)

Oracle Content Management

Ranking in Enterprise Content Management

10th

Average Rating

8.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Document Management Software (8th)

Mindshare comparison

As of February 2025, in the Enterprise Content Management category, the mindshare of OpenText Extended ECM is 11.4%, up from 10.4% compared to the previous year. The mindshare of Oracle Content Management is 2.5%, down from 2.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Content Management

Featured Reviews

Jaideep MS

Practice Director at a outsourcing company with 51-200 employees

Enables effective document control yet requires better affordability and clarity

I use extended ECM for procurement, sales, engineering documents, and sometimes invoices and accounts payable or receivable The version controls and the business workspace part integrate well with SAP and OpenText, providing granular level control over who accesses the workspace. The seamless…

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Neilsen Seixas

Owner at NSTEC

Streamlines document management and enhances collaboration through its robust features and intuitive interface

It's a comprehensive solution for managing documents within our organization's management framework. It employs document management methodologies. The personalization and customization capabilities of Oracle Content Management system are highly praised by customers. When they receive responses using this solution, the feedback is overwhelmingly positive. Customers love the ability to customize and personalize Oracle products to suit their needs. Integrating three Oracle products into one seamless solution enhances the user experience, making it easier for end-users to engage without being aware of the individual products involved. They simply interact with the solution, streamlining their digital processes. One significant challenge that our customers faced before implementing Oracle Content Management was effectively managing a large volume of documents. They struggled with centralizing document storage and organization. However, Oracle Content Management provided a solution by centralizing document management, making it easier and more efficient to handle. The user experience, especially in terms of simplicity and design of the Oracle Content Management interface, was a priority. I utilized the Oracle Content Management API for this purpose, ensuring seamless integration with other solutions. We consolidated three solutions into one user interface through the Oracle portal, which incorporated BPM and DPM for task management. This unified interface provided a streamlined experience for customers, rather than directly interacting with the Oracle Content Management interface. Our main challenge in implementing this was using ADF from Oracle. At the time, there was a scarcity of programmers skilled in the ADF framework in Brazil, necessitating in-house training for our team of developers to successfully execute the integration.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The tool's most valuable features are document storage, security, and compliance."

"We use Core Share to share documents with external auditors or with vendors, and that prevents them from being able to get into the whole system. It is useful."

"Being able to search is valuable. Its search is pretty powerful. We are able to search for specific text, and it points us to the document that has that text. That is pretty powerful."

"An SAP user can store documents directly into OpenText without a connector."

"The version controls and the business workspace part integrate well with SAP and OpenText, providing granular level control over who accesses the workspace."

"The engineering document management system is one of the most valuable features."

"The ability to add metadata and use that to categorize information is a valuable feature of OpenText Extended ECM."

"The integration of a document management platform with many other applications, e.g. SAP, SuccessFactors, Salesforce, SharePoint, etc."

More OpenText Extended ECM pros

"It's a comprehensive solution for managing documents within our organization's management framework."

"The product's initial setup phase was easy."

Cons

"When it comes to addressing complex use cases, three or four years ago, we ended up purchasing an additional OpenText product called AppWorks because we started to run into some limitations with the workflow that can be done in Extended ECM. It was a little limiting, so we ended up getting another product."

"I have not used it enough to start running into issues. Some of my technical guys could name a couple of things, but in terms of support, we did have challenges getting good responses from them."

"There are no additional features that I would like to see. I am pretty happy with it, but their support could be a bit better."

"Initially there can be stability issues due to unknown factors such as usage of the system, quantity of documents ingested, load during peak hours."

"The tool's documentation is not proper and has missing information like steps."

"The initial setup can get really complicated, and it takes time."

"We are looking for new, advanced UI features. Currently, the UI does not look great."

"OpenText Extended ECM's user interface could be improved."

More OpenText Extended ECM cons

"The only issue my company has with the tool is the licensing part, which is expensive."

"Oracle Content Management poses complexities in initial implementation and configuration."

Pricing and Cost Advice

"It is a little more expensive than our previous solution, but because of the fact that it has become a rallying point for different groups to come under, it might end up paying off better in the long run by not having seven siloed solutions. Even though this one solution is a little pricey, it might eliminate other ones."

"OpenText Extended ECM's pricing and licensing are aggressive and confusing for the end customer."

"The pricing is costly. It's costly to integrate with Office 365 and to go back and forth with the sales team."

"The tool's pricing is confusing to the end customer."

"OpenText Extended ECM is an expensive solution."

"The solution is expensive."

"The total cost of the product will vary on the capabilities required"

"The licensing is not that complex for the core products, but it becomes more complicated for some additional modules."

More OpenText Extended ECM pricing and cost advice

"The tool's licensing part is expensive."

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Top Industries

By visitors reading reviews

Government

13%

Computer Software Company

11%

Financial Services Firm

11%

Manufacturing Company

10%

Government

16%

Financial Services Firm

13%

Manufacturing Company

12%

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about OpenText Content Suite Platform?

We also have a module on top of the Content Server called WebReports that has been one of the things that helped us facilitate the workflow and give managers good reporting and visibility into wher...

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What is your experience regarding pricing and costs for OpenText Content Suite Platform?

OpenText itself is a too expensive tool. But why the reason customers opt for is OpenText is one of the best and provides very good complex data with their managers.

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What needs improvement with OpenText Content Suite Platform?

There are some workflows which need to be more user-friendly. We need to improve here on the specific map of the developers. Also, the support from OpenText is really difficult. Honestly, I had a v...

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What do you like most about Oracle Content Management?

It's a comprehensive solution for managing documents within our organization's management framework.

See all answers

What needs improvement with Oracle Content Management?

The only issue my company has with the tool is the licensing part, which is expensive.

See all answers

What is your primary use case for Oracle Content Management?

I utilize Oracle Content Management to collaborate on the documents.

See all answers

Comparisons

OpenText Documentum vs OpenText Extended ECM

Compared 22% of the time

SharePoint vs OpenText Extended ECM

Compared 19% of the time

IBM FileNet vs OpenText Extended ECM

Compared 16% of the time

OpenText Content Manager vs OpenText Extended ECM

Compared 7% of the time

Microsoft OneDrive vs OpenText Extended ECM

Compared 2% of the time

More OpenText Extended ECM Competitors

Oracle WebCenter vs Oracle Content Management

Compared 39% of the time

SharePoint vs Oracle Content Management

Compared 24% of the time

Adobe Experience Manager vs Oracle Content Management

Compared 21% of the time

Microsoft OneDrive vs Oracle Content Management

Compared 7% of the time

More Oracle Content Management Competitors

Product Reports

Buyer's Guide

OpenText Extended ECM

February 2025

Download OpenText Extended ECM product report

Buyer's Guide

Enterprise Content Management

January 2025

Download Oracle Content Management product report

Also Known As

OpenText Content Suite Platform, OpenText Core Share

Oracle Document and Process Cloud, Oracle Content and Experience Cloud

Overview

OpenText Extended ECM (formerly OpenText Content Suite Platform) is an enterprise content management platform that securely governs the information lifecycle by integrating with leading enterprise applications, such as SAP, Microsoft 365, Salesforce and SAP SuccessFactors. Bringing content and processes together, Extended ECM provides access to information when and where it’s needed, improves decision-making and drives operational effectiveness.

OpenText

Oracle Content and Experience Cloud is a cloud-based content hub to drive omni-channel content management and accelerate experience delivery.

Oracle

Sample Customers

ATCO Australia, MSIG Asia, Orica, Salt River Project

TekStream Solutions LLC, NetCompany, AFG, Pride Mobility, TEAM Informatics Pty Ltd., Sutton Tools, Mythics, Inc., DVLA

Buyer's Guide

OpenText Extended ECM vs. Oracle Content Management

January 2025

Free Report: OpenText Extended ECM vs. Oracle Content Management

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