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OpenText Extended ECM vs Oracle Content Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Extended ECM
Ranking in Enterprise Content Management
3rd
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
20
Ranking in other categories
Content Collaboration Platforms (11th)
Oracle Content Management
Ranking in Enterprise Content Management
10th
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
3
Ranking in other categories
Document Management Software (8th)
 

Mindshare comparison

As of January 2025, in the Enterprise Content Management category, the mindshare of OpenText Extended ECM is 11.5%, up from 10.2% compared to the previous year. The mindshare of Oracle Content Management is 2.5%, down from 2.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management
 

Featured Reviews

Mukesh Giri - PeerSpot reviewer
Offers an engineering document management system and supports multiple database partners
Our company has implemented a few customized application integrations in-house with OpenText Extended ECM, but we haven't tried any large integrations with high-end vendors. The product's maintenance depends on the number of user capacity licenses. Due to its complexities, Deploying OpenText Extended ECM for engineering use cases can be highly time-consuming. For engineering use cases, sketches of each file of GB size can be stored and managed by OpenText Extended ECM. The solution is being used mainly in our organization for applications built in Texas, but I have personally carried out OpenText Extended ECM deployments in the US for one of the customers. The applications' network and WAN are hosted internally in our organization.
Neilsen Seixas - PeerSpot reviewer
Streamlines document management and enhances collaboration through its robust features and intuitive interface
It's a comprehensive solution for managing documents within our organization's management framework. It employs document management methodologies. The personalization and customization capabilities of Oracle Content Management system are highly praised by customers. When they receive responses using this solution, the feedback is overwhelmingly positive. Customers love the ability to customize and personalize Oracle products to suit their needs. Integrating three Oracle products into one seamless solution enhances the user experience, making it easier for end-users to engage without being aware of the individual products involved. They simply interact with the solution, streamlining their digital processes. One significant challenge that our customers faced before implementing Oracle Content Management was effectively managing a large volume of documents. They struggled with centralizing document storage and organization. However, Oracle Content Management provided a solution by centralizing document management, making it easier and more efficient to handle. The user experience, especially in terms of simplicity and design of the Oracle Content Management interface, was a priority. I utilized the Oracle Content Management API for this purpose, ensuring seamless integration with other solutions. We consolidated three solutions into one user interface through the Oracle portal, which incorporated BPM and DPM for task management. This unified interface provided a streamlined experience for customers, rather than directly interacting with the Oracle Content Management interface. Our main challenge in implementing this was using ADF from Oracle. At the time, there was a scarcity of programmers skilled in the ADF framework in Brazil, necessitating in-house training for our team of developers to successfully execute the integration.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Being able to tag metadata on documents and being able to have different workspaces in there for our documents is valuable. We do loan documents, and different types of documents have different types of retentions. We are able to categorize based on that, and we are able to do tag searching to find what we are looking for."
"Scalability is great. We can extend areas horizontally and vertically."
"The integration of a document management platform with many other applications, e.g. SAP, SuccessFactors, Salesforce, SharePoint, etc."
"Simplicity to roll out, features available, customization options."
"We use Core Share to share documents with external auditors or with vendors, and that prevents them from being able to get into the whole system. It is useful."
"We can configure the solution with any industry's products per customer requirements."
"The tool's most valuable features are document storage, security, and compliance."
"Being able to search is valuable. Its search is pretty powerful. We are able to search for specific text, and it points us to the document that has that text. That is pretty powerful."
"It's a comprehensive solution for managing documents within our organization's management framework."
"The product's initial setup phase was easy."
 

Cons

"User interface needs improvement (at least in the version we are using, desktop client)."
"Initially there can be stability issues due to unknown factors such as usage of the system, quantity of documents ingested, load during peak hours."
"OpenText Extended ECM's user interface could be improved."
"More out-of-the-box automation features should be added to OpenText Extended ECM."
"We are looking for new, advanced UI features. Currently, the UI does not look great."
"A dashboard with information would be nice to see."
"The solution's performance, stability, and consistency could be improved."
"The solution should work better with partners and be more developer-friendly."
"Oracle Content Management poses complexities in initial implementation and configuration."
"The only issue my company has with the tool is the licensing part, which is expensive."
 

Pricing and Cost Advice

"The pricing is costly. It's costly to integrate with Office 365 and to go back and forth with the sales team."
"Both Open Text ECM and IBM File share are expensive."
"OpenText Extended ECM's pricing and licensing are aggressive and confusing for the end customer."
"The solution is expensive."
"OpenText Extended ECM is an expensive solution."
"The product is pricey."
"The tool's pricing is confusing to the end customer."
"The total cost of the product will vary on the capabilities required"
"The tool's licensing part is expensive."
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Top Industries

By visitors reading reviews
Government
14%
Computer Software Company
12%
Financial Services Firm
10%
Manufacturing Company
10%
Government
16%
Financial Services Firm
16%
Computer Software Company
9%
Educational Organization
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about OpenText Content Suite Platform?
We also have a module on top of the Content Server called WebReports that has been one of the things that helped us facilitate the workflow and give managers good reporting and visibility into wher...
What is your experience regarding pricing and costs for OpenText Content Suite Platform?
OpenText itself is a too expensive tool. But why the reason customers opt for is OpenText is one of the best and provides very good complex data with their managers.
What needs improvement with OpenText Content Suite Platform?
There are some workflows which need to be more user-friendly. We need to improve here on the specific map of the developers. Also, the support from OpenText is really difficult. Honestly, I had a v...
What do you like most about Oracle Content Management?
It's a comprehensive solution for managing documents within our organization's management framework.
What needs improvement with Oracle Content Management?
The only issue my company has with the tool is the licensing part, which is expensive.
What is your primary use case for Oracle Content Management?
I utilize Oracle Content Management to collaborate on the documents.
 

Also Known As

OpenText Content Suite Platform, OpenText Core Share
Oracle Document and Process Cloud, Oracle Content and Experience Cloud
 

Learn More

 

Overview

 

Sample Customers

ATCO Australia, MSIG Asia, Orica, Salt River Project
TekStream Solutions LLC, NetCompany, AFG, Pride Mobility, TEAM Informatics Pty Ltd., Sutton Tools, Mythics, Inc., DVLA
Find out what your peers are saying about OpenText Extended ECM vs. Oracle Content Management and other solutions. Updated: January 2025.
831,158 professionals have used our research since 2012.