IBM FileNet vs Oracle Content Management comparison

IBM and Oracle are both solutions in the Enterprise Content Management category. IBM is ranked #4 with an average rating of 8.0, while Oracle is ranked #10 with an average rating of 8.5. IBM holds a 10.6% mindshare in ECM, compared to Oracle’s 2.5% mindshare. Additionally, 91% of IBM users are willing to recommend the solution, compared to 100% of Oracle users who would recommend it.

IBM FileNet

Read 101 IBM FileNet reviews

3,588 Views
2,318 Comparison Views

91% willing to recommend

Oracle Content Management

Read 3 Oracle Content Management reviews

774 Views
643 Comparison Views

100% willing to recommend

IBM FileNet

Oracle Content Management

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Executive SummaryUpdated on Nov 4, 2024

IBM FileNet and Oracle Content Management compete in the enterprise content management market. Oracle Content Management often has the upper hand with its superior features, such as advanced integrations and cloud capabilities.

Features: IBM FileNet focuses on strong document management, workflow automation, and emphasizes security and compliance. Oracle Content Management offers collaboration, seamless cloud integration, and flexibility, making it appealing for scalability in modern IT environments. The main difference is IBM's process-driven tasks focus compared to Oracle's cross-platform functionality emphasis.

Ease of Deployment and Customer Service: IBM FileNet is known for complex on-premise setups requiring dedicated resources, which can delay deployment. Oracle Content Management benefits from cloud-based deployments, facilitating quicker setup and greater accessibility. Oracle generally provides more agile and responsive customer service compared to IBM.

Pricing and ROI: IBM FileNet has higher initial setup costs due to its infrastructure-heavy demands but offers well-regarded ROI from efficient high-volume transaction processing. Oracle Content Management provides competitive pricing with lower upfront costs through its cloud model, enhancing short-term ROI. IBM emphasizes long-term value while Oracle delivers faster initial ROI benefits.

To learn more, read our detailed IBM FileNet vs. Oracle Content Management Report (Updated: March 2025).

Buyer's Guide

IBM FileNet vs. Oracle Content Management

March 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM FileNet

Ranking in Enterprise Content Management

4th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

101

Ranking in other categories

No ranking in other categories

Oracle Content Management

Ranking in Enterprise Content Management

10th

Average Rating

8.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Document Management Software (8th)

Mindshare comparison

As of March 2025, in the Enterprise Content Management category, the mindshare of IBM FileNet is 10.6%, up from 9.6% compared to the previous year. The mindshare of Oracle Content Management is 2.5%, down from 2.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Content Management

Featured Reviews

Emad Rizki

System integrator at Indépendant

Facilitates seamless integration for large enterprises with strong deployment capabilities

FileNet was scalable and could be implemented into big multinational organizations. However, it has become very expensive recently. Compared to low-code solutions such as Appian and outsystems, FileNet has gaps, mainly because it requires coding, which is not preferred by clients due to pricing concerns in Pakistan. We transitioned clients to cloud solutions, although FileNet has been strongly integrated with on-prem deployments.

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Neilsen Seixas

Owner at NSTEC

Streamlines document management and enhances collaboration through its robust features and intuitive interface

It's a comprehensive solution for managing documents within our organization's management framework. It employs document management methodologies. The personalization and customization capabilities of Oracle Content Management system are highly praised by customers. When they receive responses using this solution, the feedback is overwhelmingly positive. Customers love the ability to customize and personalize Oracle products to suit their needs. Integrating three Oracle products into one seamless solution enhances the user experience, making it easier for end-users to engage without being aware of the individual products involved. They simply interact with the solution, streamlining their digital processes. One significant challenge that our customers faced before implementing Oracle Content Management was effectively managing a large volume of documents. They struggled with centralizing document storage and organization. However, Oracle Content Management provided a solution by centralizing document management, making it easier and more efficient to handle. The user experience, especially in terms of simplicity and design of the Oracle Content Management interface, was a priority. I utilized the Oracle Content Management API for this purpose, ensuring seamless integration with other solutions. We consolidated three solutions into one user interface through the Oracle portal, which incorporated BPM and DPM for task management. This unified interface provided a streamlined experience for customers, rather than directly interacting with the Oracle Content Management interface. Our main challenge in implementing this was using ADF from Oracle. At the time, there was a scarcity of programmers skilled in the ADF framework in Brazil, necessitating in-house training for our team of developers to successfully execute the integration.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"There is a high degree of usability with this solution. It is highly compatible with our clients' and customers' work environments, making it easy to deploy and implement."

"It saves our customers time by 30 to 40 percent by eliminating the time to process paper."

"The best part of FileNet includes its advantages and most valuable features, which are its scalability and stability."

"In terms of stability, we haven't experienced any big technical issues or downtime with IBM FileNet, which is a difference compared to smaller products."

"We probably would not have seen adoption so strongly without it."

"[The most valuable features are] scalability and ease of use. These features are important because the customer where we have deployed it has millions of documents... And over the last five years, the volume of the documents has been increasing. It's handling all of them and without any errors."

"The most valuable feature for me is the possibility to share and to collaborate, the possibility to connect FileNet with many other IBM products as well. It helps avoid the possibility of creating "island applications." We have an ecosystem where everything can be interconnected."

"It allows for multiple people to access content simultaneously."

More IBM FileNet pros

"The product's initial setup phase was easy."

"It's a comprehensive solution for managing documents within our organization's management framework."

Cons

"There is room for improvement in the file management. It's very complex."

"The installation and configuration to start up needs expert level knowledge."

"I think some of the technical pieces, when implementing it ourselves, were something of a roadblock until we discovered the Concierge. Those are some things they have to work on."

"I would rate the technical support as medium. I do not like the login process. It is not great."

"The response time and resolution of issues by technical support need improvement."

"The product is expensive."

"The area of migrations to new versions must be made easier. It's quite good that they have now begun to improve the API area, to modernize the interfaces, but there's always a very big investment involved in migrating from one version to another. That prohibits rolling out new functionalities to customers. It's not so easy.... In that area, they really must improve."

"Developers like us have an upgraded interface. That interface does not work in the process that we have today. It hangs and is not user-friendly."

More IBM FileNet cons

"Oracle Content Management poses complexities in initial implementation and configuration."

"The only issue my company has with the tool is the licensing part, which is expensive."

Pricing and Cost Advice

"The physical space that we have gained back pays for the service. Therefore, it has reduced our operating costs overall. We have definitely seen ROI. I would estimate $30,000 a year."

"Talking about the cost is difficult because IBM has offers that combine different products, and each of these offers has different types of licensing. IBM also has a policy that the actual price for a given customer may be very different from the stated book price. It's hard to say whether it's expensive or not."

"When it comes to pricing, IBM needs to make an effort to improve the cost. That's the main issue regarding use of FinalNet in Columbia."

"Yearly, we pay for the maintenance, which is $20,000."

"The tool is expensive, and I rate its pricing a ten out of ten."

"For small scale industries, they allow different options. They can do open source. It is the complexity of the data security that they should think about before they choose."

"1. It will be more expensive than estimated to setup. 2. You will need to double the staff while you are running the old system and installing the new system. 3. Depending on the number of documents to be migrated, make sure you understand the potentially massive amount of time and effort required to migrate the existing content to the new platform."

"My customers have seen ROI. There have been productivity gains, time savings gains, and things that they have been doing much more efficiently in a more modern way than they were before."

More IBM FileNet pricing and cost advice

"The tool's licensing part is expensive."

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Top Industries

By visitors reading reviews

Financial Services Firm

23%

Computer Software Company

11%

Government

10%

Insurance Company

Financial Services Firm

14%

Manufacturing Company

14%

Government

13%

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about IBM FileNet?

The product is robust and can process a lot of documents for enterprise content management.

See all answers

What is your experience regarding pricing and costs for IBM FileNet?

The product has become more expensive and requires significant investment for enterprise solutions.

See all answers

What needs improvement with IBM FileNet?

FileNet needs improvement in pricing as it has become very expensive. Also, in comparison to local solutions, the need for coding is a disadvantage.

See all answers

What do you like most about Oracle Content Management?

It's a comprehensive solution for managing documents within our organization's management framework.

See all answers

What needs improvement with Oracle Content Management?

The only issue my company has with the tool is the licensing part, which is expensive.

See all answers

What is your primary use case for Oracle Content Management?

I utilize Oracle Content Management to collaborate on the documents.

See all answers

Comparisons

OpenText Documentum vs IBM FileNet

Compared 17% of the time

OpenText Extended ECM vs IBM FileNet

Compared 17% of the time

SharePoint vs IBM FileNet

Compared 15% of the time

Hyland OnBase vs IBM FileNet

Compared 9% of the time

Alfresco vs IBM FileNet

Compared 7% of the time

More IBM FileNet Competitors

Oracle WebCenter vs Oracle Content Management

Compared 37% of the time

SharePoint vs Oracle Content Management

Compared 24% of the time

Adobe Experience Manager vs Oracle Content Management

Compared 24% of the time

OpenText Extended ECM vs Oracle Content Management

Compared 8% of the time

Microsoft OneDrive vs Oracle Content Management

Compared 7% of the time

More Oracle Content Management Competitors

Product Reports

Buyer's Guide

IBM FileNet

March 2025

Download IBM FileNet product report

Buyer's Guide

Enterprise Content Management

February 2025

Download Oracle Content Management product report

Also Known As

No data available

Oracle Document and Process Cloud, Oracle Content and Experience Cloud

Overview

IBM FileNet is a leading IBM enterprise content management product family. IBM FileNet is one of the ECM solutions that can change the way a company does business by enabling users to capture, activate, socialize, analyze, and govern content throughout its lifecycle.

There are many IBM FileNet products available, all of which are integrated and based on the FileNet P8 Platform.

IBM

Oracle Content and Experience Cloud is a cloud-based content hub to drive omni-channel content management and accelerate experience delivery.

Oracle

Sample Customers

Suncorp Group Limited, St. Vincent Health, Citigroup, SRCSD, and UK Dept for Work and Pensions.

TekStream Solutions LLC, NetCompany, AFG, Pride Mobility, TEAM Informatics Pty Ltd., Sutton Tools, Mythics, Inc., DVLA

Buyer's Guide

IBM FileNet vs. Oracle Content Management

March 2025

Free Report: IBM FileNet vs. Oracle Content Management

Find out what your peers are saying about IBM FileNet vs. Oracle Content Management and other solutions. Updated: March 2025.

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