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IBM FileNet vs Oracle Content Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM FileNet
Ranking in Enterprise Content Management
4th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
99
Ranking in other categories
No ranking in other categories
Oracle Content Management
Ranking in Enterprise Content Management
10th
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
3
Ranking in other categories
Document Management Software (8th)
 

Mindshare comparison

As of January 2025, in the Enterprise Content Management category, the mindshare of IBM FileNet is 10.3%, up from 9.7% compared to the previous year. The mindshare of Oracle Content Management is 2.5%, down from 2.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management
 

Featured Reviews

WolfgangPichler - PeerSpot reviewer
Easy to integrate, and enables our clients to guarantee compliance
The area of migrations to new versions must be made easier. It's quite good that they have now begun to improve the API area, to modernize the interfaces, but there's always a very big investment involved in migrating from one version to another. That prohibits rolling out new functionalities to customers. It's not so easy. You can't release a new version every three months to bring in new capabilities. That is the old-fashioned, the way it worked ten or 20 years ago. That is bad. In that area, they really must improve. We have FileNet, Content Manager, and TSM in our own installation. We migrated that installation three years ago to version 5.12. Now we have to migrate to 5.25 to bring in new facilities, and it's a big task. We have to do it in addition to our other tasks where we support customers. We need a parallel machine and to set it up there and to migrate step-by-step, then test it and roll it out. It's not so easy. That is a big area where there is much to be done to satisfy the needs of customers.
Neilsen Seixas - PeerSpot reviewer
Streamlines document management and enhances collaboration through its robust features and intuitive interface
It's a comprehensive solution for managing documents within our organization's management framework. It employs document management methodologies. The personalization and customization capabilities of Oracle Content Management system are highly praised by customers. When they receive responses using this solution, the feedback is overwhelmingly positive. Customers love the ability to customize and personalize Oracle products to suit their needs. Integrating three Oracle products into one seamless solution enhances the user experience, making it easier for end-users to engage without being aware of the individual products involved. They simply interact with the solution, streamlining their digital processes. One significant challenge that our customers faced before implementing Oracle Content Management was effectively managing a large volume of documents. They struggled with centralizing document storage and organization. However, Oracle Content Management provided a solution by centralizing document management, making it easier and more efficient to handle. The user experience, especially in terms of simplicity and design of the Oracle Content Management interface, was a priority. I utilized the Oracle Content Management API for this purpose, ensuring seamless integration with other solutions. We consolidated three solutions into one user interface through the Oracle portal, which incorporated BPM and DPM for task management. This unified interface provided a streamlined experience for customers, rather than directly interacting with the Oracle Content Management interface. Our main challenge in implementing this was using ADF from Oracle. At the time, there was a scarcity of programmers skilled in the ADF framework in Brazil, necessitating in-house training for our team of developers to successfully execute the integration.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"IBM provides good support since it's a big company."
"The application, in terms of durability, has been able to withstand the usage, given that it was installed in 2003 and it's still working."
"We shred all our paper and no longer need the cabinet space. We used to have about six to 12 inches of cabinet space per customer, which is now gone."
"We use IBM Datacap's capabilities to capture data and then we use FileNet's capabilities for filing, to create an archive of documents... We [also] use FileNet's ability to expose information via APIs and interoperate with other systems."
"We are able to find the proper documents which are needed for business processes."
"It has a straightforward approach to the install​."
"It is really usable. There is a lot of support for it. You have the online components to trawl through the storage. I have a lot of fun with it."
"It provides good stability and scalability for huge enterprises as well."
"The product's initial setup phase was easy."
"It's a comprehensive solution for managing documents within our organization's management framework."
 

Cons

"We would like to have more automation of rollout solutions."
"If I had a concern, it would be that we are sometimes not getting to the root cause of the issues from a technical standpoint as quickly as we should. For the most part, it's good. However, when things get a bit dicey with more involved issues, we have had some delays in getting feedback. If I had a concern, it's around the technical support and their responses in regards to things like root cause analysis."
"The most valuable features of IBM File Manager are workflow, content, and process capabilities."
"It would be nice if they could make it like containers are working in Kubernetes to auto-scale based on demand."
"This solution could be improved with the ability to present the file system from FileNet."
"It would be nice to have additional integration features, which could be integration with IoOT-based products and solutions that also have automation requirements on the IOT side. Anything can be integrated from a Gateway or API perspective would be a plus."
"I would like to see it able to capture NLP in an advanced search. It would also be good if it could capture images and segregate them in categories within a span of seconds."
"The installation and configuration to start up needs expert level knowledge."
"Oracle Content Management poses complexities in initial implementation and configuration."
"The only issue my company has with the tool is the licensing part, which is expensive."
 

Pricing and Cost Advice

"We use extraction. Therefore, we can see 80 to 85 percent accuracy on data extraction. This reduces the manual indexing part, which is definitely a gain on performance efficiency."
"​There are lots of components to the product. Make sure before you invest that you know which components you need.​​"
"For small scale industries, they allow different options. They can do open source. It is the complexity of the data security that they should think about before they choose."
"The tool is expensive, and I rate its pricing a ten out of ten."
"IBM FileNet is an expensive solution."
"The solution saves time and money. It helps us to be able to accomplish the goals of our business, as opposed to being tangled in the weeds of what we could do."
"It is still a leading ECM solution provider, however the cost to implement and maintain are higher than other solutions."
"The cost is about $40,000, plus yearly maintenance."
"The tool's licensing part is expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
23%
Computer Software Company
11%
Government
11%
Insurance Company
9%
Government
16%
Financial Services Firm
16%
Computer Software Company
9%
Educational Organization
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about IBM FileNet?
The product is robust and can process a lot of documents for enterprise content management.
What is your experience regarding pricing and costs for IBM FileNet?
It depends on the business partner providing the solution to the customer. We have an ESA contract with IBM which allows us to offer the solution at a competitive price, providing added value when ...
What needs improvement with IBM FileNet?
The setup process is very complex, and I would prefer if it were easier. A modern interface would also be an enhancement.
What do you like most about Oracle Content Management?
It's a comprehensive solution for managing documents within our organization's management framework.
What needs improvement with Oracle Content Management?
The only issue my company has with the tool is the licensing part, which is expensive.
What is your primary use case for Oracle Content Management?
I utilize Oracle Content Management to collaborate on the documents.
 

Also Known As

No data available
Oracle Document and Process Cloud, Oracle Content and Experience Cloud
 

Learn More

 

Overview

 

Sample Customers

Suncorp Group Limited, St. Vincent Health, Citigroup, SRCSD, and UK Dept for Work and Pensions.
TekStream Solutions LLC, NetCompany, AFG, Pride Mobility, TEAM Informatics Pty Ltd., Sutton Tools, Mythics, Inc., DVLA
Find out what your peers are saying about IBM FileNet vs. Oracle Content Management and other solutions. Updated: January 2025.
831,265 professionals have used our research since 2012.