IBM FileNet vs SmartDocs R5 ECM comparison

IBM and SmartDocs Inc are both solutions in the Enterprise Content Management category. IBM is ranked #4 with an average rating of 7.9, while SmartDocs Inc is ranked #39. IBM holds a 10.1% mindshare in ECM, compared to SmartDocs Inc’s 0.1% mindshare. Additionally, 91% of IBM users are willing to recommend the solution.

IBM FileNet

Read 99 IBM FileNet reviews

3,951 Views
2,539 Comparison Views

91% willing to recommend

SmartDocs R5 ECM

31 Views
21 Comparison Views

IBM FileNet

SmartDocs R5 ECM

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Executive Summary

We performed a comparison between IBM FileNet and SmartDocs R5 ECM based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, OpenText, IBM and others in Enterprise Content Management.

To learn more, read our detailed Enterprise Content Management Report (Updated: December 2024).

Buyer's Guide

Enterprise Content Management

December 2024

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Categories and Ranking

IBM FileNet

Ranking in Enterprise Content Management

4th

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

No ranking in other categories

SmartDocs R5 ECM

Ranking in Enterprise Content Management

39th

Average Rating

0.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of December 2024, in the Enterprise Content Management category, the mindshare of IBM FileNet is 10.1%, up from 9.5% compared to the previous year. The mindshare of SmartDocs R5 ECM is 0.1%, down from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Content Management

Featured Reviews

WolfgangPichler

Senior Consultant at pITsolutions e.U.

Provides a compact solution for midsized companies

IBM does not do very good marketing for FileNet. Initially, after IBM acquired the product, there was good marketing support, but this has dwindled as IBM has lost personnel. More could be done to highlight the benefits to customers. Additionally, there are no visually appealing interfaces or apps for the product, which can influence customer buying decisions.

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824,053 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

22%

Government

12%

Computer Software Company

11%

Insurance Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about IBM FileNet?

The product is robust and can process a lot of documents for enterprise content management.

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What is your experience regarding pricing and costs for IBM FileNet?

It depends on the business partner providing the solution to the customer. We have an ESA contract with IBM which allows us to offer the solution at a competitive price, providing added value when ...

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What needs improvement with IBM FileNet?

The setup process is very complex, and I would prefer if it were easier. A modern interface would also be an enhancement.

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Comparisons

SharePoint vs IBM FileNet

Compared 17% of the time

OpenText Documentum vs IBM FileNet

Compared 17% of the time

OpenText Extended ECM vs IBM FileNet

Compared 16% of the time

Hyland OnBase vs IBM FileNet

Compared 9% of the time

IBM ECM vs IBM FileNet

Compared 7% of the time

More IBM FileNet Competitors

No data available

Product Reports

Buyer's Guide

IBM FileNet

December 2024

Download IBM FileNet product report

Buyer's Guide

Enterprise Content Management

December 2024

Download SmartDocs R5 ECM product report

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IBM

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SmartDocs Inc

Overview

IBM FileNet is a leading IBM enterprise content management product family. IBM FileNet is one of the ECM solutions that can change the way a company does business by enabling users to capture, activate, socialize, analyze, and govern content throughout its lifecycle.

There are many IBM FileNet products available, all of which are integrated and based on the FileNet P8 Platform.

Manage all your Enterprise Digital artifacts and business processes in one Cloud platform. SmartDocs R5 is natively connected to core backend systems like SAP ERP.

Sample Customers

Suncorp Group Limited, St. Vincent Health, Citigroup, SRCSD, and UK Dept for Work and Pensions.

Shipley Associates, Raytheon, L3Harris, General Dynamics, AECOM, Blue Origin

Buyer's Guide

Enterprise Content Management

December 2024

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Find out what your peers are saying about Microsoft, OpenText, IBM and others in Enterprise Content Management. Updated: December 2024.

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824,053 professionals have used our research since 2012.

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We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.