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IBM Resilient vs Microsoft Sentinel comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Torq
Sponsored
Ranking in Security Orchestration Automation and Response (SOAR)
4th
Average Rating
8.6
Reviews Sentiment
6.4
Number of Reviews
8
Ranking in other categories
AI-SOC (2nd), AI-Powered Security Automation (2nd)
IBM Resilient
Ranking in Security Orchestration Automation and Response (SOAR)
21st
Average Rating
7.4
Reviews Sentiment
6.6
Number of Reviews
18
Ranking in other categories
Security Incident Response (6th)
Microsoft Sentinel
Ranking in Security Orchestration Automation and Response (SOAR)
1st
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
110
Ranking in other categories
Security Information and Event Management (SIEM) (4th), Microsoft Security Suite (6th), AI-Powered Cybersecurity Platforms (6th)
 

Mindshare comparison

As of May 2026, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of Torq is 3.7%, down from 5.4% compared to the previous year. The mindshare of IBM Resilient is 2.2%, up from 2.0% compared to the previous year. The mindshare of Microsoft Sentinel is 10.1%, down from 18.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Orchestration Automation and Response (SOAR) Mindshare Distribution
ProductMindshare (%)
Microsoft Sentinel10.1%
Torq3.7%
IBM Resilient2.2%
Other84.0%
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

Nimrod Vardi - PeerSpot reviewer
Global IT Director at OpenWeb
Automation workflows have transformed our IT, enabling secure just-in-time access control
We work with them quite often, so we have a direct line regarding areas in Torq that have room for improvement. If we have a feature request, we can request it. I do not have anything in mind at the moment. We were a design partner for a short while, so we feel that they listen and that users of the system have an impact on the way the system is designed for the better. They have a new community, which is something that I personally suggested years ago. There are many people like me in different places and they might have already built the workflow that I need. Having the option to share workflows or to jump on a thread and say I have this need, did anyone ever build a workflow for it, is amazing. Someone would jump in and say yes, sure, here, take this workflow. I think this is an amazing thing and I really hope that the community will come alive because I think this is really powerful. This is something that I already suggested and it did happen eventually, and I am quite happy with it. I do not have any specific feature in mind that I have a need for at the moment.
ZaidHaddad - PeerSpot reviewer
Technical Seller at Alawtad group
Suitable for different industries and ensures effective incident response
IBM Resilient is great in many aspects like its wide range of integrations and customizable playbooks. However, one thing to improve is how it handles data formats, which currently might require scripting for conversion to CSV before uploading. Despite this, it stands out for incident response, case management, task organization, and team collaboration, making it a strong choice for organizations compared to competitors like Demisto Palo Alto. When it comes to additional features, I think IBM Resilient is on the right track with its AI capabilities, like linking related incidents and providing recommended actions. It would be nice to see more enhancements in this area, but overall, it looks good.
Kallamuddin Ansari - PeerSpot reviewer
Cyber Security Consultant at ProTechmanize
Centralized monitoring has improved threat response but cost control still needs refinement
Based on real operations used in our corporate IT environment, the key features include log correlation and incident view. Microsoft Sentinel's biggest strength is how it correlates multiple related alerts into a single incident. This significantly reduces alert noise and helps the SOC focus on real threats instead of isolated events. Another valuable feature is KQL-based threat hunting with Kusto Query Language. The flexibility of this language allows us to build custom hunting queries based on our environment's behavior. This is extremely useful for detecting low and slow threats or hidden threats that default rules may miss. Cloud-native scalability and stability is another important feature. Being cloud-native, Microsoft Sentinel scales well for medium to large corporate environments without infrastructure management. Stability has been solid in day-to-day production. SOAR automation using playbooks is a feature we highly recommend. Microsoft Sentinel's SOAR functionality helps automate repetitive SOC tasks like alert enrichment and notification. This saves analyst time and improves response consistency.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Torq has helped a lot regarding SOC analyst efficiency."
"Torq's unified platform approach to AI, SOAR, automation, and case management is superior compared to my experience managing multiple point solutions."
"If I review about 100 vendors that I might work with, Torq is definitely in the top five that gave me personally investment back, just because every bit of effort I put into Torq eventually became a workflow that gave it back to me."
"Using that one piece of AI, we auto-closed 511 cases in quarter four alone."
"Since we started working with Torq, I am handling much fewer alerts, it is becoming really easy for me to handle an alert, I have all the information that I need, I do not need to connect to different vendors to receive this information, and the main thing I got from Torq is time, which now helps me to build another automated system and learn."
"Once I started to use the system and I saw the potential, it changed all of our work in IT."
"Any request that comes in, regardless of how complex it is, I can accomplish it with Torq."
"What I appreciate most about Torq is that it is an essential part of our system."
"Stability-wise, I rate the solution a ten out of ten...Scalability-wise, I rate the solution a ten out of ten."
"This is a good solution that we recommend for customers."
"The solution is simple to use and to integrate with IBM QRadar."
"This is a good solution that we recommend for customers."
"The product is very good at incident response."
"It's really simple and has a flexible interface."
"The UBA, User Behavior Analytics, is very good."
"The solution is easy to use."
"For those who want to adopt Sentinel, I'd advise that it's a really one-stop solution for all the security needs."
"Sentinel lets us investigate threats and comprehensively respond from one console."
"We can use Sentinel's playbook to block threats. It covers all of the environment, giving us great visibility."
"The best feature of Microsoft Sentinel is its ability to unify all dashboards or functions into one modern SecOps dashboard."
"Sentinel uses Azure Logic Apps for automation, which is really powerful. This allows us to easily automate responses to incidents."
"The dashboard that allows me to view all the incidents is the most valuable feature."
"After two years, the return on investment has been absolutely staggering because by deploying Sentinel, we pretty much have a 24/7 AI that's looking at signals, metrics, and alerts, making decisions, applying automated actions, and saving us from having to double the amount of staff we have now with about a 40% reduction in costs."
"It is easy to implement (turn on) - does need a skilled analyst to develop queries and playbooks."
 

Cons

"Regarding stability, I have noticed some lagging, crashing, and downtime, which is one of my largest gripes."
"The initial deployment of Torq was not easy."
"Regarding the pricing of Torq, I would say it is expensive."
"Even now, we have workflows that are in production that use AI steps and I get different results, making it unusable to some degree."
"We have MCP that we are working with our cloud security platform, and we wanted to connect this MCP to the case management."
"The initial deployment of Torq was not easy."
"Additionally, the documentation for Torq is not very clear. Most of the information is presented in videos, which are not ideal for reading; there are mostly paragraphs and other text-based content."
"It was able to capture data but was unable to differentiate between the agent hostname we are using and the hostname that resides on the back end of the Internet."
"The ability to analyze incidents needs to be improved in the solution."
"The response time of the support is an area of concern where improvements are required."
"The integration could be improved so that it is easy to integrate with other solutions."
"What could make IBM Resilient better is if IBM increased the number of built-in integrations with different products from other vendors or third-party products."
"Right now, sometimes it can take up to two to three months to resolve an issue, which is far too long."
"This product could be improved with better customization. This product isn't the best on the market like QRadar, but it's actually a good solution. However, some competitors' solutions contain more integration, support, automation, or flexibility."
"The solution is limited, but it needs lots of development, especially when we talk about making actions with other security solutions."
"Its price and technical support need improvement."
"It has been a challenge with Azure Sentinel to onboard the Syslog server from FortiGate. Azure Sentinel can work better on that shift between the Syslog server and a firewall."
"Their support can be challenging at times, particularly around unique experiences or circumstances with Microsoft Sentinel."
"I think any feature which can further help streamline the different security products Microsoft offers would be beneficial."
"Our SIEM is only as good as the information we are ingesting. We are all human and we forget to ingest things."
"Depending on when Microsoft releases the updates, it can be challenging, but they usually notify us ahead of time."
"We have experienced some performance problems in the UK and, when we transferred to a different region, we lost some of our workspaces, which was shocking; if Microsoft needs to failover to another region, the customer should be informed because it affects many things."
"They need to have a streamlined process for updating them in the tool and knowing when things are updated and knowing when there are new detections available from Microsoft."
"I'm not happy with the pricing on the integration with Defender for Endpoint."
 

Pricing and Cost Advice

Information not available
"I would rate the tool’s pricing a three out of ten. The tool’s pricing is on a yearly basis."
"The cost of the product is quite high."
"We could create unlimited users using the license we had purchased."
"There is a license you need to pay for in order to use this product."
"Pricing for the solution is good, in my opinion."
"The licensing cost for IBM Resilient is not too expensive, but it's not affordable, so it's moderately expensive. Regarding price, I'm rating the solution seven out of ten. The company pays for the license yearly, based on the number of users. Apart from the cost of the license you need to pay for each user, you also need to spend an initial investment for the base platform. You also have to pay for IBM Resilient support."
"There are no costs except for the support services that our company pays in addition to the licensing charges attached to the solution."
"It is very expensive."
"We only pay for the amount of data we bring in, which is fair."
"Microsoft can enhance the licensing side. I feel there is confusion sometimes... They should have a single license in which we have the opportunity to use the EDR or CASB solution."
"It's costly to maintain and renew."
"Microsoft Sentinel's pricing is relatively expensive and extremely confusing."
"I am not involved on the financial side, but from an enterprise-wide use perspective, I think the price is good enough."
"Cost-wise, Sentinel is based on the volume of information being ingested, so it can be quite pricey. The ability to use strategies to control what data is being ingested is important."
"Sentinel is pretty competitive. The pricing is at the level of other SIEM solutions."
"Sentinel is a bit expensive. If you can figure a way of configuring it to meet your needs, then you can find a way around the cost."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Construction Company
10%
Comms Service Provider
9%
Manufacturing Company
8%
Financial Services Firm
31%
Construction Company
8%
Government
7%
Comms Service Provider
7%
Computer Software Company
11%
Financial Services Firm
11%
Manufacturing Company
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise3
Large Enterprise4
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise7
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise23
Large Enterprise46
 

Questions from the Community

What needs improvement with Torq?
This is exactly what we discussed two days ago with the Torq team. We told them where we want to see improvements. Fo...
What is your primary use case for Torq?
I use Torq as my case management and alert system. Working as a SOC analyst, the first thing I do every morning is ge...
What advice do you have for others considering Torq?
I would definitely recommend Torq. I have no doubt, really. When we looked for another vendor, Torq really answered a...
What is your experience regarding pricing and costs for IBM Resilient?
I am not the one in charge of pricing, so I am not sure about the costs.
What needs improvement with IBM Resilient?
Integration with some devices, including Cisco PowerPower and certain antivirus products, has limitations.
Is there a common threat intelligence tool that aggregates multiple threat intelligence sources?
Yes, Azure Sentinel is a SIEM on the Cloud. Multiple data sources can be uploaded and analyzed with Azure Sentinel an...
What is a better choice, Splunk or Azure Sentinel?
It would really depend on (1) which logs you need to ingest and (2) what are your use cases Splunk is easy for ingest...
Which is better - Azure Sentinel or AWS Security Hub?
We like that Azure Sentinel does not require as much maintenance as legacy SIEMs that are on-premises. Azure Sentinel...
 

Also Known As

No data available
No data available
Azure Sentinel
 

Overview

 

Sample Customers

Information Not Available
Golden Living, Health Equity, USA Funds
Microsoft Sentinel is trusted by companies of all sizes including ABM, ASOS, Uniper, First West Credit Union, Avanade, and more.
Find out what your peers are saying about IBM Resilient vs. Microsoft Sentinel and other solutions. Updated: April 2026.
892,868 professionals have used our research since 2012.