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IBM Resilient vs Microsoft Sentinel comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Torq
Sponsored
Ranking in Security Orchestration Automation and Response (SOAR)
4th
Average Rating
8.6
Reviews Sentiment
6.6
Number of Reviews
7
Ranking in other categories
AI-SOC (3rd), AI-Powered Security Automation (2nd)
IBM Resilient
Ranking in Security Orchestration Automation and Response (SOAR)
20th
Average Rating
7.4
Reviews Sentiment
6.6
Number of Reviews
18
Ranking in other categories
Security Incident Response (5th)
Microsoft Sentinel
Ranking in Security Orchestration Automation and Response (SOAR)
1st
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
109
Ranking in other categories
Security Information and Event Management (SIEM) (4th), Microsoft Security Suite (6th), AI-Powered Cybersecurity Platforms (6th)
 

Mindshare comparison

As of April 2026, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of Torq is 3.8%, down from 5.3% compared to the previous year. The mindshare of IBM Resilient is 2.2%, up from 2.1% compared to the previous year. The mindshare of Microsoft Sentinel is 11.2%, down from 19.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Orchestration Automation and Response (SOAR) Mindshare Distribution
ProductMindshare (%)
Microsoft Sentinel11.2%
Torq3.8%
IBM Resilient2.2%
Other82.8%
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

Nimrod Vardi - PeerSpot reviewer
Global IT Director at OpenWeb
Automation workflows have transformed our IT, enabling secure just-in-time access control
We work with them quite often, so we have a direct line regarding areas in Torq that have room for improvement. If we have a feature request, we can request it. I do not have anything in mind at the moment. We were a design partner for a short while, so we feel that they listen and that users of the system have an impact on the way the system is designed for the better. They have a new community, which is something that I personally suggested years ago. There are many people like me in different places and they might have already built the workflow that I need. Having the option to share workflows or to jump on a thread and say I have this need, did anyone ever build a workflow for it, is amazing. Someone would jump in and say yes, sure, here, take this workflow. I think this is an amazing thing and I really hope that the community will come alive because I think this is really powerful. This is something that I already suggested and it did happen eventually, and I am quite happy with it. I do not have any specific feature in mind that I have a need for at the moment.
ZaidHaddad - PeerSpot reviewer
Technical Seller at Alawtad group
Suitable for different industries and ensures effective incident response
IBM Resilient is great in many aspects like its wide range of integrations and customizable playbooks. However, one thing to improve is how it handles data formats, which currently might require scripting for conversion to CSV before uploading. Despite this, it stands out for incident response, case management, task organization, and team collaboration, making it a strong choice for organizations compared to competitors like Demisto Palo Alto. When it comes to additional features, I think IBM Resilient is on the right track with its AI capabilities, like linking related incidents and providing recommended actions. It would be nice to see more enhancements in this area, but overall, it looks good.
Kallamuddin Ansari - PeerSpot reviewer
Cyber Security Consultant at ProTechmanize
Centralized monitoring has improved threat response but cost control still needs refinement
Based on real operations used in our corporate IT environment, the key features include log correlation and incident view. Microsoft Sentinel's biggest strength is how it correlates multiple related alerts into a single incident. This significantly reduces alert noise and helps the SOC focus on real threats instead of isolated events. Another valuable feature is KQL-based threat hunting with Kusto Query Language. The flexibility of this language allows us to build custom hunting queries based on our environment's behavior. This is extremely useful for detecting low and slow threats or hidden threats that default rules may miss. Cloud-native scalability and stability is another important feature. Being cloud-native, Microsoft Sentinel scales well for medium to large corporate environments without infrastructure management. Stability has been solid in day-to-day production. SOAR automation using playbooks is a feature we highly recommend. Microsoft Sentinel's SOAR functionality helps automate repetitive SOC tasks like alert enrichment and notification. This saves analyst time and improves response consistency.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Once I started to use the system and I saw the potential, it changed all of our work in IT."
"What I appreciate most about Torq is that it is an essential part of our system."
"Since we started working with Torq, I am handling much fewer alerts, it is becoming really easy for me to handle an alert, I have all the information that I need, I do not need to connect to different vendors to receive this information, and the main thing I got from Torq is time, which now helps me to build another automated system and learn."
"Using that one piece of AI, we auto-closed 511 cases in quarter four alone."
"If I review about 100 vendors that I might work with, Torq is definitely in the top five that gave me personally investment back, just because every bit of effort I put into Torq eventually became a workflow that gave it back to me."
"Torq's unified platform approach to AI, SOAR, automation, and case management is superior compared to my experience managing multiple point solutions."
"Any request that comes in, regardless of how complex it is, I can accomplish it with Torq."
"As an analyst, it has demonstrated potential to reduce workforce requirements and time needed for related activities."
"The solution is very easy to use."
"It's really simple and has a flexible interface."
"The interlinking of the offenses is the most valuable aspect of the solution for us."
"The solution is simple to use and to integrate with IBM QRadar."
"As a whole, the product is stable...Technical support is very good."
"IBM Resilient is scalable."
"The initial setup of IBM Resilient is not that complex since my company already has a support license that we use internally. In general, the product's deployment phase is not that complex."
"Its flexibility is the most valuable."
"The most valuable feature is the alert notifications, which are categorized by severity levels: informational, low, medium, and high."
"I like the ability to run custom KQL queries. I don't know if that feature is specific to Sentinel. As far as I know, they are using technology built into Azure's Log Analytics app. Sentinel integrates with that, and we use this functionality heavily."
"The most valuable feature is the UEBA, as it's very easy for a security operations analyst, with a one-touch analysis where you can search for a particular entity and get a complete overview of that entity or user."
"It's pretty powerful and its performance is pretty good."
"The native integration of the Microsoft security solution has been essential because it helps reduce some false positives, especially with some of the impossible travel rules that may be configured in Microsoft 365. For some organizations, that might be benign because they're using VPNs, etc."
"Having your logs put all in one place with machine learning working on those logs is a good feature. I don't need to start thinking, "Where are my logs?" My logs are in a centralized repository, like Log Analytics, which is why you can't use Sentinel without Log Analytics. Having all those logs in one place is an advantage."
"For those who want to adopt Sentinel, I'd advise that it's a really one-stop solution for all the security needs."
"Overall, I find Sentinel to be a really strong solution."
 

Cons

"The initial deployment of Torq was not easy."
"Even now, we have workflows that are in production that use AI steps and I get different results, making it unusable to some degree."
"The initial deployment of Torq was not easy."
"Regarding the pricing of Torq, I would say it is expensive."
"We have MCP that we are working with our cloud security platform, and we wanted to connect this MCP to the case management."
"Regarding stability, I have noticed some lagging, crashing, and downtime, which is one of my largest gripes."
"It was able to capture data but was unable to differentiate between the agent hostname we are using and the hostname that resides on the back end of the Internet."
"The ability to analyze incidents needs to be improved in the solution."
"IBM Resilient could integrate better with my tools."
"The response time of the support is an area of concern where improvements are required."
"Its price and technical support need improvement."
"The initial setup is complex."
"The tool needs to improve its documentation on license scripts."
"The implementation could be a bit simpler."
"Its price needs improvement."
"They can work on the EDR side of things... Every time we need to onboard these kinds of machines into the EDR, we need to do it with the help of Intune, to sync up the devices, and do the configuration. I'm looking for something on the EDR side that will reduce this kind of work."
"When compared to other industry standard SIEM solutions like Splunk or Palo Alto, Microsoft Sentinel can improve a lot."
"I would like to be able to monitor applications outside of the Azure Cloud."
"Sometimes you will find some network issue and network error with the Azure Sentinel portal. That's the biggest drawback I found with the Sentinel."
"The dashboards can be improved. Creating dashboards is very easy, but the visualizations are not as good as Microsoft Power BI. People who are using Microsoft Power BI do not like Sentinel's dashboards."
"I would rate Microsoft technical support at five out of 10 because we have to go through a lot of steps before we get to the right technical stakeholder."
"Its implementation could be simpler. It is not really simple or straightforward. It is in the middle. Sometimes, connectors are a little bit complex."
"For certain vendors, some of the data that Microsoft Sentinel captures is redacted due to privacy reasons."
 

Pricing and Cost Advice

Information not available
"There is a license you need to pay for in order to use this product."
"It is very expensive."
"The licensing cost for IBM Resilient is not too expensive, but it's not affordable, so it's moderately expensive. Regarding price, I'm rating the solution seven out of ten. The company pays for the license yearly, based on the number of users. Apart from the cost of the license you need to pay for each user, you also need to spend an initial investment for the base platform. You also have to pay for IBM Resilient support."
"I would rate the tool’s pricing a three out of ten. The tool’s pricing is on a yearly basis."
"The cost of the product is quite high."
"I feel it is an expensive product when my company pays annually for renewal, support, and follow-up."
"Pricing for the solution is good, in my opinion."
"There are no costs except for the support services that our company pays in addition to the licensing charges attached to the solution."
"I'm not happy with the pricing on the integration with Defender for Endpoint. Defender for Endpoint is log-rich. There is a lot of information coming through, and it is needed information. The price point at which you ingest those logs has made a lot of my customers make the decision to leave that within the Defender stack."
"It comes with a Microsoft subscription which the customer has, so they don't have to invest somewhere else."
"It is priced fairly given the value that you get from the use of the product. The biggest mistake people make with Microsoft Sentinel is not understanding the pricing model and the amount of data that they are going to be running through the tool because you are paying based on the flow. You are paying based on the amount of data that is moving through the tool. People do not plan, and therefore, they get surprised by the cost associated with using the tool. They connect everything because they want to know everything, but connecting everything is very expensive."
"We are charged based on the amount of data used, which can become expensive."
"The are two native advantages for customers that use M365 Security and Sentinel. The first advantage is that the log or security-event ingestion into Sentinel is free. Cost-wise, they're saving a lot and that is a major advantage."
"The product is costly compared to Splunk."
"We must have saved some money with this product. It is a cloud-native product, and the ingestion is per GB. Every GB costs a certain amount of money. That is how the license of Microsoft Sentinel works."
"Cost-wise, Sentinel is based on the volume of information being ingested, so it can be quite pricey. The ability to use strategies to control what data is being ingested is important."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Construction Company
10%
Comms Service Provider
8%
Manufacturing Company
8%
Financial Services Firm
30%
Government
8%
Construction Company
8%
Computer Software Company
6%
Computer Software Company
11%
Financial Services Firm
11%
Manufacturing Company
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Midsize Enterprise3
Large Enterprise4
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise7
By reviewers
Company SizeCount
Small Business43
Midsize Enterprise22
Large Enterprise46
 

Questions from the Community

What needs improvement with Torq?
This is exactly what we discussed two days ago with the Torq team. We told them where we want to see improvements. Fo...
What is your primary use case for Torq?
I use Torq as my case management and alert system. Working as a SOC analyst, the first thing I do every morning is ge...
What advice do you have for others considering Torq?
I would definitely recommend Torq. I have no doubt, really. When we looked for another vendor, Torq really answered a...
What is your experience regarding pricing and costs for IBM Resilient?
I am not the one in charge of pricing, so I am not sure about the costs.
What needs improvement with IBM Resilient?
Integration with some devices, including Cisco PowerPower and certain antivirus products, has limitations.
Is there a common threat intelligence tool that aggregates multiple threat intelligence sources?
Yes, Azure Sentinel is a SIEM on the Cloud. Multiple data sources can be uploaded and analyzed with Azure Sentinel an...
What is a better choice, Splunk or Azure Sentinel?
It would really depend on (1) which logs you need to ingest and (2) what are your use cases Splunk is easy for ingest...
Which is better - Azure Sentinel or AWS Security Hub?
We like that Azure Sentinel does not require as much maintenance as legacy SIEMs that are on-premises. Azure Sentinel...
 

Also Known As

No data available
No data available
Azure Sentinel
 

Overview

 

Sample Customers

Information Not Available
Golden Living, Health Equity, USA Funds
Microsoft Sentinel is trusted by companies of all sizes including ABM, ASOS, Uniper, First West Credit Union, Avanade, and more.
Find out what your peers are saying about IBM Resilient vs. Microsoft Sentinel and other solutions. Updated: April 2026.
889,955 professionals have used our research since 2012.