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IBM Resilient vs Microsoft Sentinel comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Torq
Sponsored
Ranking in Security Orchestration Automation and Response (SOAR)
4th
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
12
Ranking in other categories
AI-SOC (2nd), AI-Powered Security Automation (2nd)
IBM Resilient
Ranking in Security Orchestration Automation and Response (SOAR)
21st
Average Rating
7.4
Reviews Sentiment
6.6
Number of Reviews
18
Ranking in other categories
Security Incident Response (6th)
Microsoft Sentinel
Ranking in Security Orchestration Automation and Response (SOAR)
1st
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
109
Ranking in other categories
Security Information and Event Management (SIEM) (4th), Microsoft Security Suite (6th), AI-Powered Cybersecurity Platforms (6th)
 

Mindshare comparison

As of May 2026, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of Torq is 3.7%, down from 5.4% compared to the previous year. The mindshare of IBM Resilient is 2.2%, up from 2.0% compared to the previous year. The mindshare of Microsoft Sentinel is 10.1%, down from 18.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Orchestration Automation and Response (SOAR) Mindshare Distribution
ProductMindshare (%)
Microsoft Sentinel10.1%
Torq3.7%
IBM Resilient2.2%
Other84.0%
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

AD
Solutions Architect at a tech vendor with 201-500 employees
Automation has streamlined multi-tenant SOC workflows and improves alert handling efficiency
Although the reporting within Torq is not that great, we did ask for many features regarding reporting in Torq, but due to some platform constraints, they could not make the whole dataset available for us to be used in reporting. Except for that, we used some basic reporting. When I used Torq, it was indeed in the early stages of AI capabilities. Only a few customers were allowed to use it, and we were among them. It functioned well as long as we summarized the data properly. If you input garbage, you would get garbage out. Thus, we had to do significant fine-tuning regarding what data context we provided to the AI orchestrator to get meaningful results. In terms of Torq's unified platform approach to AI SOC automation and case management compared to managing multiple point solutions across my security stack, I find it case-centric. The unified view in case management is good since it provides clarity, although there are limitations regarding how many items in case management can be modified at once. Bulk operations are very limited, potentially due to their back-end database or data retrieval processes that can be improved. Regarding improvements for Torq, when we were onboarded, there were aspects we were uncertain about, such as the number of cases that could be generated, what data we could bring in, how many clients we could onboard, and similar concerns. Initially, we also lacked clarity about the number of playbooks or workflows we could build. Different triggers like system triggers, case-based triggers, and others can be employed without restrictions, but when it comes to on-demand and scheduled jobs, there is a limitation based on the subscription and pricing tier that notably caps the number of workflows we can create. No bulk editing across cases was one issue, along with limited filtering related to single grouping constraints. Additionally, the out-of-the-box case templates provided require substantial modifications before they become usable. There is also a feature in the cases for notes that cannot be searched. They are only visible through the UI, which is another area for improvement. The workflow and execution-based charges seem misleading as this was not discussed initially. I am not sure if new customers are made aware of this. It seems that workflows revolving around cases hinder functionality outside of case management, as we have many use cases needing on-demand triggers and schedules for functions like reporting or polling devices. Creating additional workflows to achieve basic functionalities raises costs significantly, which disadvantages customers. While they facilitate optimization and scaling, the support received tends to be very basic. Improvements can be made in that area as well.
ZaidHaddad - PeerSpot reviewer
Technical Seller at Alawtad group
Suitable for different industries and ensures effective incident response
IBM Resilient is great in many aspects like its wide range of integrations and customizable playbooks. However, one thing to improve is how it handles data formats, which currently might require scripting for conversion to CSV before uploading. Despite this, it stands out for incident response, case management, task organization, and team collaboration, making it a strong choice for organizations compared to competitors like Demisto Palo Alto. When it comes to additional features, I think IBM Resilient is on the right track with its AI capabilities, like linking related incidents and providing recommended actions. It would be nice to see more enhancements in this area, but overall, it looks good.
Kallamuddin Ansari - PeerSpot reviewer
Cyber Security Consultant at ProTechmanize
Centralized monitoring has improved threat response but cost control still needs refinement
Based on real operations used in our corporate IT environment, the key features include log correlation and incident view. Microsoft Sentinel's biggest strength is how it correlates multiple related alerts into a single incident. This significantly reduces alert noise and helps the SOC focus on real threats instead of isolated events. Another valuable feature is KQL-based threat hunting with Kusto Query Language. The flexibility of this language allows us to build custom hunting queries based on our environment's behavior. This is extremely useful for detecting low and slow threats or hidden threats that default rules may miss. Cloud-native scalability and stability is another important feature. Being cloud-native, Microsoft Sentinel scales well for medium to large corporate environments without infrastructure management. Stability has been solid in day-to-day production. SOAR automation using playbooks is a feature we highly recommend. Microsoft Sentinel's SOAR functionality helps automate repetitive SOC tasks like alert enrichment and notification. This saves analyst time and improves response consistency.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Using that one piece of AI, we auto-closed 511 cases in quarter four alone."
"As an analyst, it has demonstrated potential to reduce workforce requirements and time needed for related activities."
"Torq's unified platform approach to AI, SOAR, automation, and case management is superior compared to my experience managing multiple point solutions."
"What I liked the most about Torq is the actual workflow builder, which is really great because they offer a lot of features and convenience features that are useful for any automation engineer."
"What I appreciate most about Torq is that it is an essential part of our system."
"Under one SOC tool in Torq, analysts get to know everything within the context of an alert or incident they are working on, and this ability to view the whole picture within Torq is one of the major breakthroughs and best offerings of Torq."
"Any request that comes in, regardless of how complex it is, I can accomplish it with Torq."
"Almost four or five hours of work is now completed in four or five minutes."
"As a whole, the product is stable...Technical support is very good."
"The solution is reliable in our usage."
"The most valuable thing about it is how easy it is to navigate the user interface."
"The most valuable features of IBM Resilient are its flexibility and customization options for incident response."
"The interlinking of the offenses is the most valuable aspect of the solution for us."
"The initial setup of IBM Resilient is not that complex since my company already has a support license that we use internally. In general, the product's deployment phase is not that complex."
"This is a good solution that we recommend for customers."
"The solution is simple to use and to integrate with IBM QRadar."
"Sentinel is a full-fledged SIEM and SOAR solution, made to enhance your security posture and entirely centered around enhancing security."
"The log analysis is excellent; it can predict what can or will happen regarding use patterns and vulnerabilities."
"What is most useful, is that it has a good connection to the Microsoft ecosystem, and I think that's the key part."
"The Log analytics are useful."
"The analytics has a lot of advantages because there are 300 default use cases for rules and we can modify them per our environment. We can create other rules as well. Analytics is a useful feature."
"Microsoft Sentinel has made it easier for us to sell SOC-as-a-Service to, more or less, any customer and not just the big ones."
"Microsoft Sentinel's ability to correlate data from multiple sources has improved our capability significantly."
"The UI-based analytics are excellent."
 

Cons

"Additionally, the documentation for Torq is not very clear. Most of the information is presented in videos, which are not ideal for reading; there are mostly paragraphs and other text-based content."
"I wish Torq's AI assistant for building templated workflows from scratch worked better; when you start with a blank slate, asking AI to help you build or template the workflow out does not go well."
"It was able to capture data but was unable to differentiate between the agent hostname we are using and the hostname that resides on the back end of the Internet."
"Regarding the pricing of Torq, I would say it is expensive."
"The workflow and execution-based charges seem misleading as this was not discussed initially, and creating additional workflows to achieve basic functionalities raises costs significantly, which disadvantages customers."
"The initial deployment of Torq was not easy."
"Regarding stability, I have noticed some lagging, crashing, and downtime, which is one of my largest gripes."
"We have MCP that we are working with our cloud security platform, and we wanted to connect this MCP to the case management."
"IBM Resilient could integrate better with my tools."
"One thing to improve is how it handles data formats, which currently might require scripting for conversion to CSV before uploading."
"Integration with some devices, including Cisco PowerPower and certain antivirus products, has limitations."
"IBM Resilient is quite complex, including its configuration."
"This product could be improved with better customization. This product isn't the best on the market like QRadar, but it's actually a good solution. However, some competitors' solutions contain more integration, support, automation, or flexibility."
"Right now, sometimes it can take up to two to three months to resolve an issue, which is far too long."
"This product could be improved with better customization. However, some competitors' solutions contain more integration, support, automation, or flexibility."
"Integrating IBM Resilient with other applications can be very difficult and technically challenging. Often, they use the excuse that you are using the latest version of an application, such as an endpoint security system, and they don't have an API or support for it at the moment. There is no automation in the SOAR solution."
"Microsoft Defender has a built-in threat expert option that enables you to contact an expert. That feature isn't available in Sentinel because it's a huge product that integrates all the technologies. I would like Microsoft to add the threat expert option so we can contact them. There are a few other features, like threat assessment that the PG team is working on. I expect them to release this feature in the next quarter."
"The built-in SOAR is not really good out-of-the-box. The SOAR relies on logic apps and you almost need to have some kind of developer background to be able to make these logic apps. Most security people cannot develop anything..."
"If Azure Sentinel had the ability to ingest Azure services from different tenants into another tenant that was hosting Azure Sentinel, and not lose any metadata, that would be a huge benefit to a lot of companies."
"I think the number one area of improvement for Sentinel would be the cost."
"The playbook development environment is not as rich as it should be. There are multiple occasions when we face problems while creating the playbook."
"Driving deeper integration with the Defender XDR portal within Microsoft Sentinel, which is being done, and continuing to increase the number of third-party data connectors available is important."
"The learning curve could be improved. I am still learning it. We were able to implement the basic features to get them up and running, but there are still so many things that I don't know about all its features. They have a lot of features that we have not been able to use or apply. If they could work on reducing the solution's learning curve, that would be good. While there is a training course held by Microsoft to learn more about this solution, there is a cost associated with it."
"Only one thing is missing: NDR is not available out-of-the-box. The competitive cloud-native SIEM providers have the NDR component. Currently, Sentinel needs NDR to be powered from either Corelight or some other NDR provider."
 

Pricing and Cost Advice

Information not available
"Pricing for the solution is good, in my opinion."
"It is very expensive."
"I would rate the tool’s pricing a three out of ten. The tool’s pricing is on a yearly basis."
"The cost of the product is quite high."
"There is a license you need to pay for in order to use this product."
"We could create unlimited users using the license we had purchased."
"The licensing cost for IBM Resilient is not too expensive, but it's not affordable, so it's moderately expensive. Regarding price, I'm rating the solution seven out of ten. The company pays for the license yearly, based on the number of users. Apart from the cost of the license you need to pay for each user, you also need to spend an initial investment for the base platform. You also have to pay for IBM Resilient support."
"There are no costs except for the support services that our company pays in addition to the licensing charges attached to the solution."
"Azure Sentinel is very costly, or at least it appears to be very costly. The costs vary based on your ingestion and your retention charges."
"From a cost point of view, it is not a cheap product. It's, like, an enterprise-level application. So if you compare it with a low-level application, it's expensive, but if you compare it with the same-level application, it's pretty much cost-effective, I think."
"The current licensing is based on the logs that are being ingested on the platform. Most of the SIEM solutions utilize that pricing model, but Microsoft should give us a customization option for controlling the kind of logs that we feed into Microsoft Sentinel. That will be much better. Otherwise, the pricing is a bit higher."
"From a cost perspective, Microsoft Sentinel is quite costly."
"Sentinel is costly compared to other solutions, but it's fair. SIEM solutions like CrowdStrike charge based on daily log volume. They generally process a set number of logs for free before they start charging. Microsoft's pricing is clearer. It's free under five gigabytes. Some of these logs we ingest have a cost, so they don't hide it. I believe the tenant pays the price, and Microsoft helps create awareness of the cost."
"The product is costly compared to Splunk."
"Microsoft Sentinel is pretty expensive, and they recently announced that they will increase the price of all Microsoft services running in Azure by 11 percent. Luckily, I'm not responsible for the financial side. For one of my clients, the estimated cost is 880,000 euros for one year. There are additional costs for the service agreement."
"Some of the licensing models can be a little bit difficult to understand and confusing at times, but overall it's a reasonable licensing model compared to some other SIEMs that charge you a lot per data."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Comms Service Provider
10%
Construction Company
9%
Manufacturing Company
9%
Financial Services Firm
32%
Construction Company
8%
Comms Service Provider
7%
Government
7%
Computer Software Company
11%
Financial Services Firm
11%
Manufacturing Company
10%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise5
Large Enterprise5
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise7
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise25
Large Enterprise46
 

Questions from the Community

What needs improvement with Torq?
To improve alert handling capability, there are ready-to-use playbooks available, but there are very few. Torq should...
What is your primary use case for Torq?
Torq is primarily used for security operations, mainly for the SOC team. I develop use cases based on requirements fr...
What advice do you have for others considering Torq?
The maintenance side is very good because we are using the product to reduce activities. For instance, sometimes ther...
What is your experience regarding pricing and costs for IBM Resilient?
I am not the one in charge of pricing, so I am not sure about the costs.
What needs improvement with IBM Resilient?
Integration with some devices, including Cisco PowerPower and certain antivirus products, has limitations.
Is there a common threat intelligence tool that aggregates multiple threat intelligence sources?
Yes, Azure Sentinel is a SIEM on the Cloud. Multiple data sources can be uploaded and analyzed with Azure Sentinel an...
What is a better choice, Splunk or Azure Sentinel?
It would really depend on (1) which logs you need to ingest and (2) what are your use cases Splunk is easy for ingest...
Which is better - Azure Sentinel or AWS Security Hub?
We like that Azure Sentinel does not require as much maintenance as legacy SIEMs that are on-premises. Azure Sentinel...
 

Also Known As

No data available
No data available
Azure Sentinel
 

Overview

 

Sample Customers

Information Not Available
Golden Living, Health Equity, USA Funds
Microsoft Sentinel is trusted by companies of all sizes including ABM, ASOS, Uniper, First West Credit Union, Avanade, and more.
Find out what your peers are saying about IBM Resilient vs. Microsoft Sentinel and other solutions. Updated: April 2026.
896,387 professionals have used our research since 2012.