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IBM Resilient vs Microsoft Sentinel comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Torq
Sponsored
Ranking in Security Orchestration Automation and Response (SOAR)
4th
Average Rating
8.6
Reviews Sentiment
6.6
Number of Reviews
9
Ranking in other categories
AI-SOC (2nd), AI-Powered Security Automation (2nd)
IBM Resilient
Ranking in Security Orchestration Automation and Response (SOAR)
21st
Average Rating
7.4
Reviews Sentiment
6.6
Number of Reviews
18
Ranking in other categories
Security Incident Response (6th)
Microsoft Sentinel
Ranking in Security Orchestration Automation and Response (SOAR)
1st
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
109
Ranking in other categories
Security Information and Event Management (SIEM) (4th), Microsoft Security Suite (6th), AI-Powered Cybersecurity Platforms (6th)
 

Mindshare comparison

As of May 2026, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of Torq is 3.7%, down from 5.4% compared to the previous year. The mindshare of IBM Resilient is 2.2%, up from 2.0% compared to the previous year. The mindshare of Microsoft Sentinel is 10.1%, down from 18.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Orchestration Automation and Response (SOAR) Mindshare Distribution
ProductMindshare (%)
Microsoft Sentinel10.1%
Torq3.7%
IBM Resilient2.2%
Other84.0%
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

Nimrod Vardi - PeerSpot reviewer
Global IT Director at OpenWeb
Automation workflows have transformed our IT, enabling secure just-in-time access control
We work with them quite often, so we have a direct line regarding areas in Torq that have room for improvement. If we have a feature request, we can request it. I do not have anything in mind at the moment. We were a design partner for a short while, so we feel that they listen and that users of the system have an impact on the way the system is designed for the better. They have a new community, which is something that I personally suggested years ago. There are many people like me in different places and they might have already built the workflow that I need. Having the option to share workflows or to jump on a thread and say I have this need, did anyone ever build a workflow for it, is amazing. Someone would jump in and say yes, sure, here, take this workflow. I think this is an amazing thing and I really hope that the community will come alive because I think this is really powerful. This is something that I already suggested and it did happen eventually, and I am quite happy with it. I do not have any specific feature in mind that I have a need for at the moment.
ZaidHaddad - PeerSpot reviewer
Technical Seller at Alawtad group
Suitable for different industries and ensures effective incident response
IBM Resilient is great in many aspects like its wide range of integrations and customizable playbooks. However, one thing to improve is how it handles data formats, which currently might require scripting for conversion to CSV before uploading. Despite this, it stands out for incident response, case management, task organization, and team collaboration, making it a strong choice for organizations compared to competitors like Demisto Palo Alto. When it comes to additional features, I think IBM Resilient is on the right track with its AI capabilities, like linking related incidents and providing recommended actions. It would be nice to see more enhancements in this area, but overall, it looks good.
Kallamuddin Ansari - PeerSpot reviewer
Cyber Security Consultant at ProTechmanize
Centralized monitoring has improved threat response but cost control still needs refinement
Based on real operations used in our corporate IT environment, the key features include log correlation and incident view. Microsoft Sentinel's biggest strength is how it correlates multiple related alerts into a single incident. This significantly reduces alert noise and helps the SOC focus on real threats instead of isolated events. Another valuable feature is KQL-based threat hunting with Kusto Query Language. The flexibility of this language allows us to build custom hunting queries based on our environment's behavior. This is extremely useful for detecting low and slow threats or hidden threats that default rules may miss. Cloud-native scalability and stability is another important feature. Being cloud-native, Microsoft Sentinel scales well for medium to large corporate environments without infrastructure management. Stability has been solid in day-to-day production. SOAR automation using playbooks is a feature we highly recommend. Microsoft Sentinel's SOAR functionality helps automate repetitive SOC tasks like alert enrichment and notification. This saves analyst time and improves response consistency.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Since we started working with Torq, I am handling much fewer alerts, it is becoming really easy for me to handle an alert, I have all the information that I need, I do not need to connect to different vendors to receive this information, and the main thing I got from Torq is time, which now helps me to build another automated system and learn."
"As an analyst, it has demonstrated potential to reduce workforce requirements and time needed for related activities."
"Once I started to use the system and I saw the potential, it changed all of our work in IT."
"Torq's unified platform approach to AI, SOAR, automation, and case management is superior compared to my experience managing multiple point solutions."
"Torq has helped a lot regarding SOC analyst efficiency."
"If I review about 100 vendors that I might work with, Torq is definitely in the top five that gave me personally investment back, just because every bit of effort I put into Torq eventually became a workflow that gave it back to me."
"Under one SOC tool in Torq, analysts get to know everything within the context of an alert or incident they are working on, and this ability to view the whole picture within Torq is one of the major breakthroughs and best offerings of Torq."
"Any request that comes in, regardless of how complex it is, I can accomplish it with Torq."
"The solution is very easy to use."
"Its flexibility is the most valuable."
"The solution is easy to use."
"The solution is reliable in our usage."
"Its flexibility is the most valuable."
"The UBA, User Behavior Analytics, is very good."
"It's really simple and has a flexible interface."
"This is a good solution that we recommend for customers."
"The best functionality that you can get from Azure Sentinel is the SOAR capability, so you can estimate any type of activity, such as when an alert was triggered or an incident was found, and it integrates with Azure AD, Power BI, and other Microsoft solutions, which is very good in our view."
"We didn't have anything similar. So, it really provides value from the incidents and automation point of view. The overview of the security fabric is most valuable."
"It is always correlating to IOCs for normal attacks, using Azure-related resources. For example, if any illegitimate IP starts unusual activity on our Azure firewall, then it automatically generates an alarm for us."
"The features of Microsoft Sentinel that I appreciate the most include the app integration."
"Microsoft Sentinel's ability to correlate data from multiple sources has improved our capability significantly."
"Microsoft Sentinel is a cloud-native SIEM solution, so it helped us reduce our infrastructure costs and deliver better services to our customers."
"It is easy to implement (turn on) - does need a skilled analyst to develop queries and playbooks."
"Having your logs put all in one place with machine learning working on those logs is a good feature. I don't need to start thinking, "Where are my logs?" My logs are in a centralized repository, like Log Analytics, which is why you can't use Sentinel without Log Analytics. Having all those logs in one place is an advantage."
 

Cons

"Even now, we have workflows that are in production that use AI steps and I get different results, making it unusable to some degree."
"Regarding the pricing of Torq, I would say it is expensive."
"The initial deployment of Torq was not easy."
"It was able to capture data but was unable to differentiate between the agent hostname we are using and the hostname that resides on the back end of the Internet."
"We have MCP that we are working with our cloud security platform, and we wanted to connect this MCP to the case management."
"Regarding stability, I have noticed some lagging, crashing, and downtime, which is one of my largest gripes."
"Additionally, the documentation for Torq is not very clear. Most of the information is presented in videos, which are not ideal for reading; there are mostly paragraphs and other text-based content."
"The initial deployment of Torq was not easy."
"It is not very straightforward to set up custom integrations, especially with services like Azure. You need an additional server for integration."
"This product could be improved with better customization. However, some competitors' solutions contain more integration, support, automation, or flexibility."
"There are shortcomings with IBM Resilient's technical support team that can be considered for improvement in the future."
"The ability to analyze incidents needs to be improved in the solution."
"IBM Resilient is quite complex, including its configuration."
"One thing to improve is how it handles data formats, which currently might require scripting for conversion to CSV before uploading."
"The implementation could be a bit simpler."
"The initial setup is complex."
"If Azure Sentinel had the ability to ingest Azure services from different tenants into another tenant that was hosting Azure Sentinel, and not lose any metadata, that would be a huge benefit to a lot of companies."
"Microsoft Sentinel can be improved in terms of automation or connecting with security products so that it is easier to use for general IT admins."
"Most of the time, their technical support is very good and very supportive, but sometimes we feel that they don't want to help us."
"I would like to see more AI used in processes."
"The integration challenges arise from both sides; Google tends to be noisy, and we find only ten analytic rules out of the box, necessitating the use of Defender for Cloud for alerts, which indicates a need for better documentation during deployment."
"The dashboards can be improved. Creating dashboards is very easy, but the visualizations are not as good as Microsoft Power BI."
"Professional support is not that great. Often, I'd rather not involve them."
"The SOC optimization feature of Microsoft Sentinel does not appear applicable at the moment in terms of data management and cost efficiency."
 

Pricing and Cost Advice

Information not available
"There is a license you need to pay for in order to use this product."
"There are no costs except for the support services that our company pays in addition to the licensing charges attached to the solution."
"Pricing for the solution is good, in my opinion."
"It is very expensive."
"We could create unlimited users using the license we had purchased."
"The licensing cost for IBM Resilient is not too expensive, but it's not affordable, so it's moderately expensive. Regarding price, I'm rating the solution seven out of ten. The company pays for the license yearly, based on the number of users. Apart from the cost of the license you need to pay for each user, you also need to spend an initial investment for the base platform. You also have to pay for IBM Resilient support."
"I would rate the tool’s pricing a three out of ten. The tool’s pricing is on a yearly basis."
"I feel it is an expensive product when my company pays annually for renewal, support, and follow-up."
"Sentinel is a bit expensive. If you can figure a way of configuring it to meet your needs, then you can find a way around the cost."
"The pricing is fair... With a traditional SIEM, you pay a lump sum for licenses. But with Sentinel, it's pay-as-you-go according to the amount of data you inject."
"Microsoft can enhance the licensing side. I feel there is confusion sometimes... They should have a single license in which we have the opportunity to use the EDR or CASB solution."
"I don't know yet because they gave us a 30-day test window for free."
"I'm not happy with the pricing on the integration with Defender for Endpoint. Defender for Endpoint is log-rich. There is a lot of information coming through, and it is needed information. The price point at which you ingest those logs has made a lot of my customers make the decision to leave that within the Defender stack."
"It is certainly the most expensive solution. The cost is very high. We need to do an assessment using the one-month trial so that we can study the cost side. Before implementing it, we must do a careful calculation."
"The price is reasonable because Sentinel includes features like user behavior analytics and SOAR that are typically sold separately. Overall, a standalone on-prem solution would require some high-end servers, and there's a different cost. It is a cloud-based solution, so there are backend cloud computing costs, but they are negligible."
"The solution is expensive and there is a daily usage fee."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Construction Company
10%
Comms Service Provider
9%
Manufacturing Company
9%
Financial Services Firm
32%
Construction Company
8%
Comms Service Provider
7%
Government
7%
Computer Software Company
11%
Financial Services Firm
11%
Manufacturing Company
10%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise5
Large Enterprise4
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise7
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise24
Large Enterprise46
 

Questions from the Community

What needs improvement with Torq?
This is exactly what we discussed two days ago with the Torq team. We told them where we want to see improvements. Fo...
What is your primary use case for Torq?
I use Torq as my case management and alert system. Working as a SOC analyst, the first thing I do every morning is ge...
What advice do you have for others considering Torq?
I would definitely recommend Torq. I have no doubt, really. When we looked for another vendor, Torq really answered a...
What is your experience regarding pricing and costs for IBM Resilient?
I am not the one in charge of pricing, so I am not sure about the costs.
What needs improvement with IBM Resilient?
Integration with some devices, including Cisco PowerPower and certain antivirus products, has limitations.
Is there a common threat intelligence tool that aggregates multiple threat intelligence sources?
Yes, Azure Sentinel is a SIEM on the Cloud. Multiple data sources can be uploaded and analyzed with Azure Sentinel an...
What is a better choice, Splunk or Azure Sentinel?
It would really depend on (1) which logs you need to ingest and (2) what are your use cases Splunk is easy for ingest...
Which is better - Azure Sentinel or AWS Security Hub?
We like that Azure Sentinel does not require as much maintenance as legacy SIEMs that are on-premises. Azure Sentinel...
 

Also Known As

No data available
No data available
Azure Sentinel
 

Overview

 

Sample Customers

Information Not Available
Golden Living, Health Equity, USA Funds
Microsoft Sentinel is trusted by companies of all sizes including ABM, ASOS, Uniper, First West Credit Union, Avanade, and more.
Find out what your peers are saying about IBM Resilient vs. Microsoft Sentinel and other solutions. Updated: April 2026.
894,998 professionals have used our research since 2012.