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IBM Robotic Process Automation (RPA) vs Inflectra Rapise comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.0
IBM RPA typically offers a 20-30% ROI, with returns realized in 6-12 months for medium-sized initiatives.
No sentiment score available
 

Customer Service

Sentiment score
6.8
IBM RPA's customer support receives mixed reviews, praised for responsiveness but criticized for technical issues and training needs.
Sentiment score
7.1
Inflectra Rapise's support is praised for fast, knowledgeable service with effective problem resolution and personalized technical assistance.
 

Scalability Issues

Sentiment score
7.6
IBM RPA excels in cloud scalability, supports Kubernetes, integrates AI, but on-premises scaling may face challenges.
Sentiment score
6.5
Inflectra Rapise's scalability is mixed, with some users scaling easily while others find it complex and less scalable.
 

Stability Issues

Sentiment score
6.7
IBM Robotic Process Automation receives satisfactory stability ratings, with improvements noted in version 11, though challenges remain in memory use and integration.
Sentiment score
6.6
Inflectra Rapise's stability is mixed; users praise lower maintenance but face compatibility issues and stability in secure environments.
 

Room For Improvement

IBM Robotic Process Automation requires better AI integration, enhanced features, expanded APIs, accessible support, and improved user-friendliness.
Inflectra Rapise faces limitations in script consistency, technology compatibility, and lacks mobile automation, impacting overall usability and performance.
 

Setup Cost

IBM RPA offers flexible licensing and a free trial, with mixed pricing opinions but competitive compared to similar tools.
Inflectra Rapise offers competitive pricing with flexible licensing, often praised by enterprises for its value and annual convenience.
 

Valuable Features

IBM Robotic Process Automation simplifies use for all users, enhancing efficiency with drag-and-drop, Watson integration, and seamless SAP/ERP integration.
Inflectra Rapise excels in ease of use, robust testing features, cross-browser support, and versatile automation across technologies.
 

Categories and Ranking

IBM Robotic Process Automat...
Ranking in Robotic Process Automation (RPA)
8th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
23
Ranking in other categories
No ranking in other categories
Inflectra Rapise
Ranking in Robotic Process Automation (RPA)
31st
Average Rating
7.2
Reviews Sentiment
6.9
Number of Reviews
7
Ranking in other categories
Test Automation Tools (24th)
 

Mindshare comparison

As of December 2024, in the Robotic Process Automation (RPA) category, the mindshare of IBM Robotic Process Automation (RPA) is 2.0%, down from 2.6% compared to the previous year. The mindshare of Inflectra Rapise is 0.1%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA)
 

Featured Reviews

Karinne Carnevalli De Almeida - PeerSpot reviewer
User-friendly interface and good stability
I would recommend using IBM RPA. I would advise you to learn about your main processes to automate inside your company. So you can apply it in big and small processes depending on the investment for your company. That is an advantage or not. Overall, I would rate the solution an eight out of ten. It has some difficulty in the tool, but it's a very stable and useful tool for automating processes.
WIllWorley - PeerSpot reviewer
The tool needs to improve in the areas of security, though it is a versatile product
Inflectra Rapise needs to expand its ability. I spoke with Inflectra's executive account rep on the need to expand the tool's ability. The problem with Inflectra Rapise is that a lot of companies are still using SAP GUI. Inflectra has no intention of building Rapise in a way that allows it to interact with SAP GUI. Inflectra Rapise has very limited value for the companies I work with because they they still use SAP GUI since their top priority is SAP testing, and they want to get into automation, for which they need a tool that cannot only used to automate processes, but can also do end-to-end testing where you are not only using SAP GUI, but you are using the interface with old legacy systems that are still in use or with today's more modern technologies. In the future, the tool needs to increase its versatility. If I am at a company that uses 23 different technologies, like .NET Visual Basic, Oracle, SQL, or whatever, Inflectra Rapise needs to be made as a product that is an out-of-the-box usable tool for any technology.
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
15%
Educational Organization
10%
Government
7%
Computer Software Company
33%
Government
17%
Financial Services Firm
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about IBM Robotic Process Automation (RPA)?
Integrating the tool with SAP, EBS, or other ERPs is easy.
What needs improvement with IBM Robotic Process Automation (RPA)?
The product must be promoted more. There are no promotions.
What is your primary use case for IBM Robotic Process Automation (RPA)?
We're working with different clients from the manufacturing environment. We have implemented end-to-end solutions. We work on web automation and automation of invoices.
What do you like most about Inflectra Rapise?
The most valuable feature of the solution is its versatility.
What is your experience regarding pricing and costs for Inflectra Rapise?
I rate the product's price an eight on a scale of one to ten, where ten means very good pricing.
What needs improvement with Inflectra Rapise?
Inflectra Rapise needs to expand its ability. I spoke with Inflectra's executive account rep on the need to expand the tool's ability. The problem with Inflectra Rapise is that a lot of companies a...
 

Also Known As

IBM RPA
Rapise
 

Learn More

 

Overview

 

Sample Customers

The Hanover Insurance Group
- Soflab - RegEd - Intel - US Government
Find out what your peers are saying about IBM Robotic Process Automation (RPA) vs. Inflectra Rapise and other solutions. Updated: December 2024.
824,067 professionals have used our research since 2012.