IBM Robotic Process Automation and Jiffy.ai Automate compete in the automation software category. IBM seems to have the edge due to its simplicity and better enterprise integration.
Features: IBM Robotic Process Automation offers drag-and-drop functionalities, integration with Salesforce and Watson, and comprehensive automation tools. Jiffy.ai Automate provides a flexible app-based approach, machine learning capabilities, and strong OCR support.
Room for Improvement: IBM needs to enhance its machine-learning capabilities and improve non-IBM system integration. It should also address browser independence for its Recorders feature. Jiffy.ai requires better community support, improved usability for non-IT users, and enhanced workflow design simplicity and customization.
Ease of Deployment and Customer Service: IBM provides versatile deployment options, including on-premises and hybrid environments. Customer service is mixed, noted for responsiveness despite some delays. Jiffy.ai offers flexible cloud deployment and satisfactory customer support, with a need for more training resources.
Pricing and ROI: IBM is priced higher but offers flexibility across products, achieving ROI in six months to a year. Jiffy.ai's pricing is competitive and appealing to small businesses with a cost-effective license model, promising a similar ROI timeframe.
Fortra's Automate has effectively replaced the workload of an entire employee, saving us significant time and money.
They don't always understand the processes I'm trying to implement.
They are very responsive and have been able to resolve any issues I have encountered.
I would rate the technical support as a nine out of ten because it is quite fast and courteous.
It is easy to increase one bot or one studio without needing to buy another orchestrator, which can be quite expensive.
The stability of Fortra's Automate is excellent.
It has very robust features, and it is not prone to instability.
Integration with Amazon S3 is somewhat lacking.
I would prefer not having to log in to update a ticket; being able to respond via email would be beneficial.
I find that most important features are strong, however, there is a lack of good development for artificial intelligence, such as machine learning.
Competitors are often more expensive than Automate.
It offered what we wanted at a good, competitive price.
It does a lot but also costs a lot.
Automate's non-reliance on additional orchestrators makes it quite cost-effective.
The most valuable features of Fortra's Automate include its FTP functionality and file manipulation capabilities.
I really like the API functionality; it's a slick aspect of the solution when I'm using it.
Fortra's Automate is predominantly used in HR and operational departments for automating reports, file manipulation, and data processing. Key uses include automating repetitive tasks, integrating PDFs and emails, running scripts, processing large data sets, transforming file formats, synchronizing databases, managing job schedules, and transferring files.
Users commend Fortra's Automate for its ease of implementation and user-friendly drag-and-drop interface, which requires minimal technical skills for efficient bot deployment. The software is appreciated for its effective scheduling tools, reliable integration capabilities, and a wide range of functions such as file interaction, secure file transfers, and extensive automation without the need for coding. Businesses achieve significant time savings and simplified processes, bolstered by continuous updates and robust customer support.
What are the key features?
What benefits should you look for in reviews?
In various industries such as healthcare, transportation, and payroll, Fortra's Automate automates workflows like invoice generation, data retrieval, data uploading, and insurance eligibility checks, enhancing efficiency and accuracy for HR and operational tasks.
IBM Robotic Process Automation (RPA) is a technology that encompasses the use of smart robots in any process requiring efficiency, consistency and speed, with no risk of mistakes. In a nutshell, RPA simulates a human user working.
Today, it is possible to automate processes through the use of digital robots, or bots, which execute pre-programed, repetitive tasks in a safe and mistake free manner. There are literally thousands of opportunities for Robotic Process Automation to make an impact on your organization today, including: automatic invoice emission, system integration, information reconciliation, report generation, intelligent email management to lead generation, and many others.
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