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IBM Security QRadar vs Trellix Helix comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 5, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
IBM Security QRadar provides cost-effective value with strong ROI, efficient resource use, and quick threat response for organizations.
Sentiment score
6.2
Trellix Helix enhanced security, reduced costs, increased efficiency, minimized manual work, decreased downtime, and offered deeper security insights.
Investing this amount was very much worth it for my organization.
 

Customer Service

Sentiment score
6.1
IBM QRadar customer service is praised for availability, but technical support receives mixed reviews due to inconsistent service levels.
Sentiment score
7.0
Trellix Helix's support is praised for being responsive, efficient, professional, and knowledgeable, despite occasional delays.
They assist with advanced issues, such as hardware or other problems, that are not part of standard operations.
The problem escalates through level one to level three, and then the process starts over with Novo again.
I received very good support, possibly due to a good relationship with IBM.
 

Scalability Issues

Sentiment score
7.5
IBM Security QRadar excels in scalable adaptability, supporting diverse environments and expansion with cloud options enhancing seamless growth.
Sentiment score
7.6
Trellix Helix is scalable and favored by larger enterprises, though high costs may deter smaller businesses despite its strong ratings.
 

Stability Issues

Sentiment score
7.6
IBM Security QRadar is stable if configured properly, with support praised, despite occasional issues during updates and high usage.
Sentiment score
8.4
Trellix Helix is highly stable and reliable, though customers may need support with third-party log parsing and minor performance fixes.
I think QRadar is stable and currently satisfies my needs.
The product has been stable so far.
 

Room For Improvement

IBM Security QRadar needs enhanced usability, integration, support, API access, automation, cost-efficiency, and customization to address user challenges.
Trellix Helix needs a user-friendly interface, affordable licensing, efficient integrations, better support, and improved configuration and dashboard features.
We receive logs from different types of devices and need a way to correlate them effectively.
If AI-related support can suggest rules and integrate with existing security devices like MD, IPS, this SIM can create more relevant rules.
Improving the integration with IBM Server for MetaMask for correlation rules would be beneficial.
 

Setup Cost

IBM Security QRadar provides competitive, negotiable pricing for enterprises, perceived as cost-effective compared to some competitors like Splunk.
 

Valuable Features

IBM Security QRadar excels with scalable log management, threat detection, user analytics, customization, and seamless integration for enhanced monitoring.
Offers seamless API integration, low false positives, strong automation, easy setup, advanced detection, and prevention features for comprehensive security.
Recently, I faced an incident, a cyber incident, and it was detected in real time.
IBM is seeking information about IBM QRadar because a part of QRadar, especially in the cloud, has been sold to Palo Alto.
 

Categories and Ranking

IBM Security QRadar
Ranking in Security Information and Event Management (SIEM)
4th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
207
Ranking in other categories
Log Management (6th), User Entity Behavior Analytics (UEBA) (1st), Endpoint Detection and Response (EDR) (18th), Security Orchestration Automation and Response (SOAR) (4th), Managed Detection and Response (MDR) (10th), Extended Detection and Response (XDR) (13th)
Trellix Helix
Ranking in Security Information and Event Management (SIEM)
31st
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
10
Ranking in other categories
Security Incident Response (7th)
 

Mindshare comparison

As of January 2025, in the Security Information and Event Management (SIEM) category, the mindshare of IBM Security QRadar is 10.3%, up from 10.1% compared to the previous year. The mindshare of Trellix Helix is 0.5%, down from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM)
 

Featured Reviews

Md. Shahriar Hussain - PeerSpot reviewer
Real-time incident detection and user-friendly dashboard benefit daily operations
There are many types of AI, and this AI is very limited in SQL and features. There may be potential for improvement. So far, it seems very limited. It shows some good features in the correlation part, but I think there is room for improvement. For instance, when creating rules, it can suggest more rules, reducing the effort needed. If AI-related support can suggest rules and integrate with existing security devices like MD, IPS, this SIM can create more relevant rules. Sometimes logs I receive don't mean anything, and I need technical stakeholders to share or forward logs, but these are sometimes inadequate. Keywords can help identify insufficient logs. I often lack time to verify logs. Sharing false positive results could be reduced to help my team.
BiswabhanuPanda - PeerSpot reviewer
You can use it for everything, incident response, automated responses, alerts, visibility
I would give the product an overall rating of eight out of 10. We have 10 people currently using this software. Six are on the list, plus two managers and two IR experts. It's not possible for just one person to maintain the solution, and it's not really allowed. It has to be a team effort, with two or three people. It's not about users. Helix works differently, collecting logs from 6,000 different sources integrated with the solution. The licensing is not based on users; it's based on APIs. It's more of a SIEM SGL type of platform. It collects logs from around 6,000. But have around 10 people maintaining that.
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Use our free recommendation engine to learn which Security Information and Event Management (SIEM) solutions are best for your needs.
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Comparison Review

VS
Jun 28, 2015
Qradar vs. ArcSight
Continuing with the SIEM posts we have done at Infosecnirvana, this post is a Head to head comparison of the two Industry leading SIEM products in the market – HP ArcSight and IBM QRadar Both the products have consistently been in the Gartner Leaders Quadrant. Both HP and IBM took over niche SIEM…
 

Top Industries

By visitors reading reviews
Educational Organization
24%
Computer Software Company
14%
Financial Services Firm
10%
Manufacturing Company
6%
Computer Software Company
16%
Comms Service Provider
13%
Manufacturing Company
11%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What are the biggest differences between Securonix UEBA, Exabeam, and IBM QRadar?
It mostly depends on your use-cases and environment. Exabeam and Securonix have a stronger UEBA feature set, friendlier GUI and are not licensed based on capacity (amount of logs and information in...
What SOC product do you recommend?
For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is asking to miss details that are critical, and ending up a statistic. Also, rememb...
What do you like most about IBM QRadar?
The event collector, flow collector, PCAP and SOAR are valuable.
What do you like most about FireEye Helix?
Trellix Helix helps prevent email attacks, like phishing and email spoofing attacks.
What needs improvement with FireEye Helix?
There is room for improvement in the integration capabilities of third-party tools. It has no problem connecting all solutions to Helix. Right now, we only connect one of Trellix's appliances to th...
 

Also Known As

IBM QRadar, QRadar SIEM, QRadar UBA, QRadar on Cloud, QRadar, IBM QRadar User Behavior Analytics, IBM QRadar Advisor with Watson
FireEye Helix, FireEye Threat Analytics
 

Learn More

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Overview

 

Sample Customers

Clients across multiple industries, such as energy, financial, retail, healthcare, government, communications, and education use QRadar.
Police Bank, Verisk Analytics, Teck Resources
Find out what your peers are saying about IBM Security QRadar vs. Trellix Helix and other solutions. Updated: January 2025.
831,158 professionals have used our research since 2012.