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IBM Security QRadar vs Trellix Helix comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024
 

Categories and Ranking

IBM Security QRadar
Ranking in Security Information and Event Management (SIEM)
4th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
204
Ranking in other categories
Log Management (6th), User Entity Behavior Analytics (UEBA) (1st), Endpoint Detection and Response (EDR) (18th), Security Orchestration Automation and Response (SOAR) (4th), Managed Detection and Response (MDR) (10th), Extended Detection and Response (XDR) (14th)
Trellix Helix
Ranking in Security Information and Event Management (SIEM)
31st
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
10
Ranking in other categories
Security Incident Response (7th)
 

Mindshare comparison

As of December 2024, in the Security Information and Event Management (SIEM) category, the mindshare of IBM Security QRadar is 10.2%, up from 10.1% compared to the previous year. The mindshare of Trellix Helix is 0.5%, down from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM)
 

Featured Reviews

Muzzamil Hussain - PeerSpot reviewer
Is easy to integrate and doesn't require maintenance
One major drawback we are facing is in the area of IBM Security QRadar integration with flat file databases. IBM Security QRadar does not support flat file database integration. We are currently facing an issue with respect to the database, which you normally call a NoSQL database. There is no direct integration mechanism available with IBM Security QRadar. We have to approach IBM and generate a ticket so that they can develop a custom method for the integration. In database integration, we are facing issues with IBM Security QRadar. The solution does not support the integration of flat file databases. Certain organizations have flat file databases. IBM does not support direct integration with some databases. We had to create a plug, and we requested IBM to develop a parser, but it is taking IBM a couple of months to develop it. I think a flat-file database should be supported directly instead of developing a parser plugin. There should be a more refined threat intelligence platform, and cross-integration should be possible with locally available threat intelligence platforms.
Abanoub Alfy - PeerSpot reviewer
Helps prevent email attacks, like phishing and email spoofing attacks
We use Trellix Helix for protection against network attacks, TLS, and SSL attacks. We also use the solution for user behaviour accesses Trellix Helix helps prevent email attacks, like phishing and email spoofing attacks. Trellix Helix's configuration and learning could be improved to identify…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is very stable. We have not faced interruptions in the past four and a half years."
"The most valuable features are log monitoring, easy-to-fix issues, and problem-solving."
"What's most valuable in IBM QRadar User Behavior Analytics is its higher availability than other tools."
"The most valuable feature is the DSM Editor. The custom parsing tool is very nice, outstanding."
"I am generally satisfied with the product."
"I have found visibility very helpful for analytics."
"This console gives you the entire view, which makes life easier and allows you to take precautionary measures."
"It is really helpful to us from the compliance point of view."
"Trellix Helix helps prevent email attacks, like phishing and email spoofing attacks."
"We have started working with various customers, one of whom is particularly concerned about adjacency. We have identified several use cases where automation is possible."
"It is kind of simple and very easily deployable. You can start working with it very fast."
"As far as its core functionality goes, it’s spot-on."
"FireEye Helix's best features are its speed and use of an easy-to-understand language to send queries to the raw logs."
"The most valuable features include predefined use cases and threatening states."
"The product offers very strong automation. Our cyber security analysts don't have to correlate the information to detect problems. They only need to analyze problems that have been identified by the platform."
"I like that it's easy. It's got the protection set up, and we can see whatever is required. We write our own rules and the rules that we can input. I think it is good."
 

Cons

"There are a lot of things they are working on and a lot of technologies that are not yet there. They should probably work out a better reserve with their ecosystem of business partners and create wider and more in-depth qualities, third-party tools, and add-ons. These things really give immediate business value. For instance, there are many limitations in using SAP, EBS, or Micro-Dynamics. A lot of things that are happening in those platforms could also be monitored and allowed from the cybersecurity risks perspective. IBM might be leaving this gap or empty space for business partners. Some larger organizations might already be doing this. It would be very nice if IBM can make some artificial intelligence part free of charge for all current QRadar users. This would be a big advantage as compared to other competitors. There are companies that are going in different directions. Of course, you can't do everything inside QRadar. In general, it might be very good for all players to provide more use cases, especially regarding data protection and leakage prevention. There are some who are already doing some kind of file integrity or gathering some more information from all possible technologies for building anything related to the user and data analysis, content analysis, and management regarding the data protection."
"The tech support is not that good."
"I would like to see some artificial intelligence and alternative solutions."
"It needs more resilience and functionality."
"I would like to see a more user-friendly product."
"If you have too many events that occur, then the storage capacity becomes a problem. You need to have more storage."
"The modularity could be improved."
"While the interface is easy to use, it could be a little more responsive."
"The graphical user interface could be improved. It's not easy to handle and it's not easy for a customer or end-user to learn how to manage the solution."
"It should have more cloud connectors. It could also be cheaper."
"Sometimes the rules are disabled by FireEye, and we basically get it after the patch. I think there needs to be a better way of creating the application rules. I would like to see better pricing for our licensing."
"Trellix Helix's configuration and learning could be improved to identify normal traffic from abnormal and to identify trusted domains."
"There is room for improvement in the integration capabilities of third-party tools."
"Integrations could be improved, and the dashboard could be a little better."
"We often rely on Martins to create logs and provide professional threat services rather than basic support."
"Trellix needs to address the price for the product to be more appealing to customers."
 

Pricing and Cost Advice

"found other solutions, with more features at the same cost or less. You don’t have to leave the Gartner Magic Quadrant to beat their price."
"I feel that the price is reasonable but compared to other products that are on the market, such as an offering by Microsoft, it is more expensive."
"On a scale of one to ten, I rate the price a one, where one is an extremely expensive product, and ten is a cheap product."
"It's too expensive. The licensing is also a little bit difficult to understand because you have to license it per event and per number of flows."
"The pricing needs to be such that they are more competitive with other vendors."
"It's very expensive but it fits our budget."
"You have a one-time payment, and you also can purchase it for one year as a subscription. We have it on-premise, and we have a permanent license for it. We have to pay for the support on a yearly basis. If you compare its cost with Sentinel for one year, QRadar would seem more expensive, but if you compare its cost over five or ten years, Azure Sentinel will be more expensive than QRadar. If you compare its cost with Sentinel for one year, QRadar would seem more expensive, but if you compare its cost over five or 10 years, Azure Sentinel can be more expensive than QRadar."
"The maintenance costs are high."
"It could be cheaper, but that applies to every product."
"FireEye Helix is a little expensive."
"The price could be better. But I think it's rightly placed when we buy everything in one shot, and we get some discount for that. That's how we basically plan our deployment, and it's holistic. We pay for the license yearly."
"I rate Trellix Helix a five out of ten for pricing."
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Use our free recommendation engine to learn which Security Information and Event Management (SIEM) solutions are best for your needs.
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Comparison Review

VS
Jun 28, 2015
Qradar vs. ArcSight
Continuing with the SIEM posts we have done at Infosecnirvana, this post is a Head to head comparison of the two Industry leading SIEM products in the market – HP ArcSight and IBM QRadar Both the products have consistently been in the Gartner Leaders Quadrant. Both HP and IBM took over niche SIEM…
 

Top Industries

By visitors reading reviews
Educational Organization
23%
Computer Software Company
15%
Financial Services Firm
10%
Manufacturing Company
6%
Computer Software Company
17%
Comms Service Provider
13%
Manufacturing Company
12%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What are the biggest differences between Securonix UEBA, Exabeam, and IBM QRadar?
It mostly depends on your use-cases and environment. Exabeam and Securonix have a stronger UEBA feature set, friendlier GUI and are not licensed based on capacity (amount of logs and information in...
What SOC product do you recommend?
For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is asking to miss details that are critical, and ending up a statistic. Also, rememb...
What do you like most about IBM QRadar?
The event collector, flow collector, PCAP and SOAR are valuable.
What do you like most about FireEye Helix?
Trellix Helix helps prevent email attacks, like phishing and email spoofing attacks.
What needs improvement with FireEye Helix?
There is room for improvement in the integration capabilities of third-party tools. It has no problem connecting all solutions to Helix. Right now, we only connect one of Trellix's appliances to th...
 

Also Known As

IBM QRadar, QRadar SIEM, QRadar UBA, QRadar on Cloud, QRadar, IBM QRadar User Behavior Analytics, IBM QRadar Advisor with Watson
FireEye Helix, FireEye Threat Analytics
 

Learn More

Video not available
 

Overview

 

Sample Customers

Clients across multiple industries, such as energy, financial, retail, healthcare, government, communications, and education use QRadar.
Police Bank, Verisk Analytics, Teck Resources
Find out what your peers are saying about IBM Security QRadar vs. Trellix Helix and other solutions. Updated: December 2024.
824,053 professionals have used our research since 2012.