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IBM SevOne Network Performance Management (NPM) vs OpsRamp comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
IBM SevOne enhances network monitoring and issue resolution, ensuring cost efficiency and improved operational performance for businesses.
Sentiment score
8.5
Implementing OpsRamp reduced downtime, increased efficiency and automation, cut IT expenses, and improved productivity, resource allocation, and financial performance.
 

Customer Service

Sentiment score
8.0
IBM SevOne NPM customer service is praised for responsiveness, expertise, friendly communication, fast response, and handling complex cases effectively.
Sentiment score
6.4
OpsRamp's customer service is praised for expertise and helpfulness, though some note response speed and language barriers issues.
The technical support from IBM for SevOne Network Performance Management (NPM) is very good.
 

Scalability Issues

Sentiment score
8.1
IBM SevOne NPM offers scalable, flexible network monitoring, easily integrating devices and expanding for diverse business sizes and needs.
Sentiment score
7.6
OpsRamp is highly scalable, supporting many users and devices, effective in user management, though connection issues can arise.
It is suitable for small, medium, and enterprise-level companies.
 

Stability Issues

Sentiment score
7.9
IBM SevOne NPM is stable and reliable, with most issues arising from non-SevOne components or specific scenarios.
Sentiment score
7.4
OpsRamp is rated highly for stability, requiring minimal maintenance, and outperforms similar tools like SolarWinds in reliability.
The stability of IBM SevOne Network Performance Management (NPM) is excellent.
 

Room For Improvement

IBM SevOne struggles with upgrade complexity, reporting detail, integration, visualization, and seeks enhanced analytics and cloud monitoring improvements.
OpsRamp requires improvements in ITSM maturity, search, UI, alert accuracy, automation, customization, real-time updates, scalability, and team engagement.
It would be beneficial to have out-of-the-box integration with third-party vendors and improvements in correlation features.
 

Setup Cost

IBM SevOne NPM provides scalable, flexible licensing, though upfront costs can be high; negotiation is advised for cost management.
OpsRamp's pricing is competitive and cost-effective, offering full platform access with annual payments based on resource count.
 

Valuable Features

IBM SevOne NPM offers scalable, real-time monitoring with integration, alerting, and reporting for proactive network management and optimization.
OpsRamp offers comprehensive monitoring, alerting, and management features for hybrid infrastructures, including AI, predictive analysis, and seamless integrations.
The most valuable features of IBM SevOne Network Performance Management (NPM) are its stability, usability, visibility, and user-friendly interface.
 

Categories and Ranking

IBM SevOne Network Performa...
Ranking in IT Infrastructure Monitoring
43rd
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
54
Ranking in other categories
Network Monitoring Software (37th), Server Monitoring (18th), Log Management (44th), Cloud Monitoring Software (29th)
OpsRamp
Ranking in IT Infrastructure Monitoring
28th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
11
Ranking in other categories
Event Monitoring (5th), AIOps (11th)
 

Mindshare comparison

As of April 2025, in the IT Infrastructure Monitoring category, the mindshare of IBM SevOne Network Performance Management (NPM) is 0.8%, up from 0.8% compared to the previous year. The mindshare of OpsRamp is 3.0%, up from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

Grzegorz Nowak - PeerSpot reviewer
Improves infrastructure planning by helping us analyze network traffic
We use SevOne to collect and report on network flows SevOne improves infrastructure planning by helping us analyze network traffic. We can look at bandwidth for specific endpoints on the customer's network and analyze traffic to identify issues. For example, maybe some connectors are unavailable.…
Muhammad Umair Gulfam - PeerSpot reviewer
Automates Azure resource monitoring and inventory management but slow with real-time patch status
There is room for improvement in the performance of the product. The main problem is with patch management. The actual problem we're facing is with the patch management feature. It's not real-time, which creates inconsistencies. The machine might say there are no updates available, while the OpsRamp agent reports that everything's patched. It's a mismatch. We recently started a new marketplace for clients where we manage patch management. We try to share knowledge with OpsRamp, but they don't have a rapid process for product enhancements. Our main pain point is the lack of engagement from the product team. If someone from OpsRamp could discuss our concerns, work on future enhancements, or even give us an estimated timeline (ETA), it would be a huge improvement.
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848,396 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
17%
Manufacturing Company
16%
Computer Software Company
14%
Legal Firm
6%
Computer Software Company
14%
Manufacturing Company
14%
Financial Services Firm
12%
Real Estate/Law Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about SevOne Network Data Platform?
I like the tool’s scalability and real-time reports. Earlier, we struggled to give real-time reports to clients. I also like the tool’s deployment model where we can deploy it either on-premises or...
What is your experience regarding pricing and costs for SevOne Network Data Platform?
The tool is not expensive. We were able to negotiate with SevOne on pricing.
What needs improvement with SevOne Network Data Platform?
There is room for improvement in the integration with different vendors and the reporting capabilities. It would be beneficial to have out-of-the-box integration with third-party vendors and improv...
What needs improvement with OpsRamp?
OpsRamp had shortcomings associated with its network capabilities. When my company introduced OpsRamp at a discussion, I saw that its network capabilities, which were not there, were in the process...
 

Also Known As

SevOne
No data available
 

Overview

 

Sample Customers

ATOS, Devereux, Spark New Zealand, Access4, Rogers Communication, Lumen (formerly known as CenturyLink)
Epsilon, CloudBrix, GreenPages, NIIT Technologies
Find out what your peers are saying about IBM SevOne Network Performance Management (NPM) vs. OpsRamp and other solutions. Updated: April 2025.
848,396 professionals have used our research since 2012.