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IBM Tivoli Access Manager [EOL] vs Symantec Siteminder comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Tivoli Access Manager [...
Average Rating
8.0
Reviews Sentiment
3.8
Number of Reviews
29
Ranking in other categories
No ranking in other categories
Symantec Siteminder
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
75
Ranking in other categories
Single Sign-On (SSO) (12th), Web Access Management (1st), Access Management (11th)
 

Featured Reviews

it_user704022 - PeerSpot reviewer
I can integrate with in-house provisioning systems. The profiling element is complex.
There were scalability issues with 8.0.1. Whilst we could build a new VM with the underlying OS and prerequisites, IBM was always required to assist on-site as only they knew the complicated and fairly undocumented procedure to implement a new IMS server to the pool. In 8.2.1, this has been amplified tenfold as the solution moved from Apache on Windows to IBM WebSphere on Windows, which is incredibly complicated and requires multiple levels of specialist knowledge. This makes it nearly impossible for our company to expand the number of nodes in the WebSphere cluster without accidentally introducing new issues in the said cluster.
Muzi Lubisi - PeerSpot reviewer
Improved user experience with seamless integration and easy installation
The feature that I mostly valued is the ease of installation on different systems, especially on Windows. Additionally, it is very beneficial for deploying single sign-on sessions between different windows on a web browser, provided I am connected to the right identity provider. That seamless integration significantly improves user experience and efficiency.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"OAuth 2 is now the de facto standard for API protection and scoped authorized delegation. IBM TAM now supports OAuth 2 and can act as fully compliant OAuth 2 authorization server."
"The Verify feature: A push method which customers are going for."
"The integration effort with the end application is quite straightforward and easy."
"Single Sign-On functionality is valuable because the core purpose of the product is to allow universal (or bespoke) SSO for application suites."
"SAML 2.0."
"The feature that I mostly valued is the ease of installation on different systems, especially on Windows."
"The authentication and single sign-on features of Symantec Siteminder are valuable."
"Right now, federation that comes out-of-the-box with single sign-on is the most valuable feature that we have, and also scalability."
"As our identity model continues to mature, probably the Federation is most valueable."
"The solution has features that allow you to easily distinguish between protected and unprotected resources."
"I liked the debugging part. There are only two files (trace file and log file) that you need to look into while performing debugging, and the logs give you the exact info on where and what needs to be fixed."
"If you look at our organization, and really all financial institutions, we have a lot of legacy apps. So it really helps to get Single Sign-On."
"IWA is an out-of-the-box feature. The SAML-based federation is standard for all tools. However, CA Single Sign-On has made the federation configuration way too simple and handy to set up and use."
 

Cons

"The self-service portal needs improvement."
"The profiling element is incredibly robust, but also equally as complex, it requires an off-site course to be able to understand the context or the plethora of options available."
"An Amazon Machine Image (AMI) for the newer appliance versions for hosting the virtual appliances on AWS will help."
"Looking at their roadmap, they have a broad grasp of the security features which the industry needs."
"Multi-factor authentication with social integration needs to improve."
"The Federation part of CA Single Sign On, it's a bit complex to implement because it involves the SSL certificates, exchange of certificates, and lot of technical details. The documentation misses some important parts of this, so that's the reason it took some time for us to go live."
"Symantec SiteMinder is not easy to set up and maintain at an infrastructure level."
"Symantec Siteminder needs to have adaptive authentication and multi-factor authentication as integrated features."
"All the problems that we reported actually have never been resolved. We could not capture enough information for CA to be able to debug the problem."
"The initial setup of Symantec SiteMinder was a bit tricky. I would rate it a seven on a scale of one to ten, where ten indicates an easy setup."
"They need to make configurations easier, and not have the engineer having to guess what will happen when he changes a particular setting."
"I would like to see a move towards the newer technologies, which is what we are doing right now. I think that's in the roadmap that's coming, in the 12.8 and 14 releases, but we would like to have it sooner than later."
"Siteminder needs to improve its user experience."
 

Pricing and Cost Advice

"The IBM prices are, as ever, extortionate, even with a business partnership, and high levels of discounts."
"The solution's pricing is competitive."
"The pricing is reasonable."
"I recommend conducting a PoC on every available product before choose one."
"Symantec Siteminder is expensive; they could definitely do better on the price."
"CA solutions are generally expensive but for the customer the ROI is big."
"The licensing is fair for this solution."
"The price is quite comparable to the other enterprise-level solutions in that market."
"Siteminder is a little costly. You pay for licensing, and they offer packages, so if you have less users, then you have to buy different products at different prices. If you have more of a user base, then the package is different. They also include other features—for example, if you have a database and you're using Siteminder, then it's good to use a Semantic-specific database, but if you are using less, then you have to purchase the database separately. Whereas if you are going for a bigger license, then it comes within the package. It depends on which plan you are using."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
36%
Insurance Company
12%
Manufacturing Company
7%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Ask a question
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What do you like most about Symantec Siteminder?
It's agent-based. It's convenient to deploy and integrate.
What is your experience regarding pricing and costs for Symantec Siteminder?
When considering pricing, I have usually advised on the Microsoft solution, but compared to that, Symantec SiteMinder’s pricing is moderately priced. I would rate it a four on a scale where one is ...
What needs improvement with Symantec Siteminder?
I need to check the latest documentation, however, being able to expand or at least communicate with other identity providers to perform handshakes would be great. While I have some integration wit...
 

Also Known As

Tivoli Access Manager, IBM Security Access Manager
SiteMinder, CA SSO, Layer7 SiteMinder
 

Overview

 

Sample Customers

Essex Technology Group Inc.
British Telecom, CoreBlox, DBS, HMS, Itera ASA and Simeo
Find out what your peers are saying about Microsoft, Cisco, Okta and others in Single Sign-On (SSO). Updated: March 2025.
847,862 professionals have used our research since 2012.