IBM Tivoli NetCool vs NetScaler comparison

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IBM Tivoli NetCool

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Executive Summary

We performed a comparison between IBM Tivoli NetCool and NetScaler based on real PeerSpot user reviews.

Find out in this report how the two Network Management Applications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed IBM Tivoli NetCool vs. NetScaler Report (Updated: December 2024).

IBM Tivoli NetCool vs. NetScaler

December 2024

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Categories and Ranking

IBM Tivoli NetCool

Ranking in Network Management Applications

14th

Average Rating

7.6

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

No ranking in other categories

NetScaler

Ranking in Network Management Applications

4th

Average Rating

8.4

Reviews Sentiment

7.2

Number of Reviews

107

Ranking in other categories

Application Delivery Controllers (ADC) (1st), Web Application Firewall (WAF) (10th)

Featured Reviews

Petar Ganev

Senior Enterprise Monitoring Engineer at Commerzbank

Reliable for enterprise monitoring but no longer actively developed

There are problems with the latest security requirements because many things have changed in recent years, and now the security audits are very strict. And we need to switch to something else. We need to patch it constantly. Moreover, it is a very old tool and a little bit difficult to support. Otherwise, they work okay.

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DEMİRHAN ÇAVUŞOĞLU

Cloud Consultant at Migros Ticaret A.Ş.

A tool for centralized management including inventory and sales tracking

Citrix ADM has the ability to implement policies to tighten security. For instance, you can restrict access to your network from outsiders or lack necessary security measures such as antivirus programs. Additionally, there's the Delivery Controller, which allows for comprehensive monitoring and management tasks such as remote restarts, maintenance, and registration. Another essential component is the Director, which provides detailed insights into sessions, including identifying session failures, connection issues, user lockouts, etc. It presents a list of problems to address, enabling you to click on them and resolve them efficiently.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's very easy to use."

"Support is one of the best aspects of this solution. NetCool is a good product that has good flexibility. There are a lot of documents available online which is one of the best features of IBM Tivoli Suite. Whenever an issue happens, rather than going to technical support, if you find the exact issue in Google, you can get tech notes for that particular issue."

"The tool is much easier to manage than running scripts and figuring out how many endpoints have been exceeded."

"The solution has very good integration capabilities."

"NetCool has a huge database that can collect and process about one million alarms a day."

"The scalability of monitoring, the breadth of supported network components, the scale of the number of monitoring events, and the flexibility in customization make this a well-rounded product."

"Anything is possible with Tivoli. It's quite a robust system."

"It's very easy to use."

More IBM Tivoli NetCool pros

"It has helped us to increase the resiliency of the application and the performance."

"I found that the GUI was very easy to to navigate. If you were looking for something, it was fairly easy to find. There's a lot of third-party documentation and information available online as well."

"What I like most about Citrix NetScaler is its stability, and I didn't see a lot of issues with it."

"The most valuable feature is the content switching."

"The most valuable features are the VDA Delivery, Gateway Fort, and the load balancing."

"The most valuable feature of Citrix ADC is its ease of use."

"Citrix NetScaler offers robust security features, including SmartAccess and customizable policies, making it a reliable choice for safeguarding user data."

"It is a very stable solution."

More NetScaler pros

Cons

"The installation could be simplified, and technical support could be faster."

"The solution is not user-friendly."

"UI is outdated, very old legacy."

"The solution is too expensive."

"Tivoli NetCool is based on a Linux platform, it would be beneficial if they moved it to Windows because not everyone is acquainted with Linux."

"Customization and integration that you need to do to make the product fit your needs is very complex. It is not a product that somebody could easily pick up without any prior training or experience."

"In terms of improvement, I would like to see more AIOps, Artificial Intelligent Operations in the next release. IBM develops new features for Power BI or Cognos Analytics, which is good. As of now, we use Cognos Analytics, we are not using Power BI. They have the Insight concept but we don't like that."

"The installation could be simplified, and technical support could be faster."

More IBM Tivoli NetCool cons

"ADC from Citrix has added functionalities from other products and the usability is very difficult for someone who is used to a simpler user interface, it's a little bit of a mess to use."

"They can improve the scalability and the multi-tenancy feature. We recently tried to configure an authentication, and we ran into some issues while using the web-based GUI. It was very slow when you log in with your credentials in the web-based GUI. Each time we clicked on the menu, it tried to do the authentication. It works properly in the console."

"This is an expensive solution."

"Security could be improved because then I can get rid of my Cisco firewalls. If they improve the security then I could run my security, my proxy, my firewalling and my SDN solution on one device instead of having to have multiple devices."

"Deployment is complicated."

"Citrix ADC can improve if it provides a more user-friendly interface and clear working protocols. Citrix is not working with classic RFC, it is working with Citrix RFC, which is not common in the world. If engineers of Citrix can provide us with more information on working with the classic IP networks it would be a benefit."

"The configuration for its web application firewall is complicated."

"Improvements are needed to address the issue of machines becoming unregistered, ensuring stability for end users. Troubleshooting with Citrix support can be challenging, so clearer diagnostics would be beneficial. As for global server load balancing, it works well on-premises, depending on user volume and service stability. Overall, it's satisfactory for us."

More NetScaler cons

Pricing and Cost Advice

"Customers are required to pay a licensing fee."

"It costs around 100k for every ten servers, which is lower than similar products from other vendors."

"The price of the product is too expensive."

"Licensing fees are paid on a yearly basis."

"Its licensing cost is much higher than other products, but it is acceptable because it is a one-time investment, and we are getting our requirements fulfilled when we buy this product. So, there is no issue with the pricing."

"F5 BIG-IP is much more expensive than Citrix ADC. For example, If we choose two platforms, Citrix ADC, 3000 version, and we choose F5, F4200 version. F5 BIG-IP has connections, timers, and throughput similar to Citrix ADC, but the price is very expensive."

"It is an enterprise solution. Thus, its costs are reasonable."

"The firewall license is included by default, with no additional costs."

"Its price is comparable to others and affordable."

"On a scale from one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing an eight or nine out of ten."

"For the specific use case that my customers primarily engage with, I would give the pricing a rating of seven out of ten."

"I give the price of the solution a seven out of ten."

More NetScaler pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Network Management Applications solutions are best for your needs.

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823,795 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

28%

Financial Services Firm

15%

Manufacturing Company

Educational Organization

17%

Computer Software Company

15%

Financial Services Firm

12%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is the best network monitoring software for large enterprises?

I have worked from 1973 with all kind of systems in large enterprises across the world. And have experience with all kind of software in monitoring from infra to end to end, it depends on the funct...

What do you like most about IBM Tivoli NetCool?

The tool had many built-in automation capabilities.

What needs improvement with IBM Tivoli NetCool?

The main challenge is its licensing model, which is very complicated.

What do you like most about Citrix ADC?

The most valuable feature for us is the application firewalling in Citrix NetScaler, ensuring only valid traffic enters our environment.

What is your experience regarding pricing and costs for Citrix ADC?

After deployment, Citrix Netscaler shifted to a subscription-based license scheme for support, which is slightly more expensive.

What needs improvement with Citrix ADC?

Citrix NetScaler is a robust product, but mastering it requires significant learning and training due to its complexity. While it could be easier to manage, it is like transitioning from driving a ...

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Comparisons

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OpenText Network Node Manager i vs IBM Tivoli NetCool

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Microsoft Azure Application Gateway vs NetScaler

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F5 BIG-IP Local Traffic Manager (LTM) vs NetScaler

Compared 13% of the time

HAProxy vs NetScaler

Compared 10% of the time

Fortinet FortiADC vs NetScaler

Compared 10% of the time

VMWare Avi Load Balancer vs NetScaler

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Product Reports

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IBM Tivoli NetCool

December 2024

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November 2024

Also Known As

Tivoli NetCool

Citrix ADC, Citrix NetScaler VPX, NetScaler Console, NetScaler Web Application Firewall

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IBM

Overview

IBM Tivoli Netcool delivers near real-time, consolidated event management across business infrastructure, data centers, complex networks and IT domains. The software provides full management and automation to help you deliver continuous uptime of business services and applications.

One platform for a consistent application delivery and security experience because nobody has time to learn multiple systems to manage ADC deployments. NetScaler is built with a single code base using a software-based architecture, so no matter which ADC form factor you choose — hardware, virtual machine, bare metal, or container — the behavior will be the same.

Sample Customers

Claranet, Consolidated Communications, Telus, €sterreichische Bundesbahnen (€BB), Telekom Srbija, Bendigo Community Telco, Capgemini, Schweizerische Bundesbahnen (SBB)

ABB Schweiz, Aer Lingus, AIDS Healthcare Foundation, Amnet Technology Solutions, Aramex International, Ascenty, Atos, Autodesk