With the introduction of AI capability, NetCool has improved. Previously, customization was often required. Now, it offers much greater flexibility in event handling and enables automation in end-to-end closed-loop scenarios. The APIs are now a bit more accessible than handling other types of integrations. There has been improvement. Historically, we faced significant challenges, but integrating APIs with downstream systems or applications is not as difficult as it was. We do the maintenance. In terms of security, it is evident that high-scale security vulnerabilities must be addressed within a very short time frame. Upgrades are typically performed on a quarterly basis or occasionally, depending on the scope of the update. A team of five to six members, including administration and engineers, maintains the solution. On the cloud side, it offers multifunctional integration. It's not too difficult to integrate with other tools. Its capabilities are generally suited for on-site management, with not too many changes over the last couple of years. The big change was the introduction of AI Ops through Watson Ops. However, the cost is a negative aspect, especially considering the strong competition from a large contingent of open-source tools offering similar capabilities. NetCool's core capabilities might still be able to sustain your operations. Overall, I rate the solution a seven or eight out of ten.
