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UKG vs iCIMS Recruit comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

iCIMS Recruit
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
Applicant Tracking and Recruiting Software (9th)
UKG
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
124
Ranking in other categories
Benefits Administration (5th), Talent Management (5th), Employee Scheduling Software (1st), Cloud HCM (5th), Employee Time Tracking Software (3rd), HR Analytics Software (1st), Talent Acquisition (5th)
 

Mindshare comparison

While both are Human Capital Management solutions, they serve different purposes. iCIMS Recruit is designed for Applicant Tracking and Recruiting Software and holds a mindshare of 3.9%, up 3.7% compared to last year.
UKG, on the other hand, focuses on Cloud HCM, holds 4.9% mindshare, down 6.1% since last year.
Applicant Tracking and Recruiting Software
Cloud HCM
 

Featured Reviews

CC
Good documentation and customization with fairly straightforward setup
If reporting could be more robust, that would be phenomenal. Any time you're obviously dumping into Excel and having to manually manipulate data it takes time. It would be great if we could do everything in the platform. They do offer some great products. I wish it was all bundled together. They have an Offer Suite you have to pay additional for, which would be great if it was included with their initial product. There are items as a system admin we should have access to change. I do believe iCIMS is working on a certificate solution, where we would be allowed to make some of those changes ourselves.
Lonnie Fluck - PeerSpot reviewer
Helps us establish system front-end and back-end connectivity, but the recruiting features need improvement
I used UKG to track applicants and create job descriptions. We built the electronic onboarding system to be used nationwide and created a path to integrate with the backend The product's most valuable feature is the ability to establish connectivity between the front and the back end,…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution offers good customization and good dashboards."
"The solution's employee experience is pretty good."
"UKG allows us to customize our home screen so that we can easily monitor important items on a daily basis."
"I like UKG's integration."
"The most valuable feature is being able to get time management reports which break out reclassified jobs and departments to separate areas of the company. This allows for better tracking of hours spent in certain jobs and where more hours may be needed."
"The tool improved employee onboarding efficiency, especially in healthcare, where timely onboarding is crucial. This change directly impacted retention rates positively. It was a massive project that involved various teams working together. It took about a year to revamp the entire process and ensure compliance. However, once implemented, it improved employee satisfaction by saving them two whole days in the onboarding process."
"We use the tool for various functions, including payroll, HR, recruiting, onboarding, and workforce management. We've implemented all these modules across all the clients I've worked with."
"The product's most valuable feature is the ability to establish connectivity between the front and the back end, particularly the single point of data entry, to minimize mistakes."
"The solution has improved our organization by helping us cut hours and lessen our labor force. It saved us probably over $100,000 in just the last couple of years."
 

Cons

"If reporting could be more robust, that would be phenomenal."
"The tool needs improvement on the configuration side."
"One area where UKG could improve is in its ability to understand its own competency and then work hard to improve it."
"UKG has complex clock-in and clock-out features. It changes things too often, and it feels like the tool is constantly changing things without testing before implementing changes in production. Additionally, it doesn't communicate these changes very well."
"The product's integration features need improvement."
"The platform's features need enhancement while being used as a recruiting tool."
"I would like the capability to use UKG as a single platform without the need to alternate between systems."
"The solution could use better reporting with standard reports. We use the Cognos platform in BI for a lot of our reporting. However, they need to have more robust standard reporting available to their user base."
"Reporting is always a hurdle for any user just because it is so extensive. They provide a lot of out-of-the-box reports, but it is something that you always need to work on because you need more advanced writing of reports."
 

Pricing and Cost Advice

Information not available
"If you're going for the full suite, it can be fairly pricey."
"The pricing depends on the number of licenses we buy."
"The platform is not affordable but also not the most expensive."
"While I am unsure of the licensing cost itself, the total cost of implementation and licensing for a company with over 5000 employees would be around 6,00,000. So, there are additional costs beyond licensing."
"I wasn't involved in the pricing part. I'm a user, and I believe it is based on the user count. One thing that is nice about Ultimate is that you can learn how to use the system without additional fees. The learning aspect is the life of a product, and the training was a huge reason why we went with Ultimate. We did have some integration costs. They were a part of the implementation because of the integrations to other systems that we included in our implementation."
"UKG's pricing and licensing model involves ongoing expenses based on the number of employees paid. The initial implementation cost is low when UKG implements it directly. However, when partners handle the implementation, it becomes more expensive since partners don't receive the monthly recurring fees."
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Top Industries

By visitors reading reviews
Healthcare Company
22%
Retailer
18%
Logistics Company
8%
Government
8%
Educational Organization
89%
Computer Software Company
1%
Healthcare Company
1%
Financial Services Firm
1%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Ask a question
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What needs improvement with UKG?
Our company is testing the UKG Ready Mobile App, but there are some glitches. I feel that in the system when you log on to Kronos, UKG Dimensions, and UKG Workforce Central, we have different modul...
What is your primary use case for UKG?
I worked with UKG globally, assisting with its implementation in 59 countries. In my company, we use it for the timekeeping aspect offered, payroll purposes, and other stuff like that. It is used f...
 

Comparisons

 

Also Known As

No data available
UKG Pro, UKG Dimensons, UKG Ready
 

Learn More

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Overview

 

Sample Customers

NorthStar Anesthesia, Southeastern Grocers, AmTrust Financial, RPM Pizza, Hackensack Meridian Health, Esurance, Peet’s Coffee, Regis Corporation, Cedar Fair
Tesla, Marriott, Yamaha, Aramark, Feeding America, Samsung, Sony Music, Dave & Buster's, Revlon
Find out what your peers are saying about SmartRecruiters, Greenhouse, Zoho and others in Applicant Tracking and Recruiting Software. Updated: December 2024.
823,875 professionals have used our research since 2012.