We performed a comparison between Infinite Blue and ServiceNow Now Platform based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Oracle, OutSystems and others in Rapid Application Development Software."The solution is simple. It's very easy to deploy, and there's no risk with sorting that out. It's very fast to develop the screens and the modelling."
"Assignment Group history is really important to me."
"The tool helps to automate IT service management processes. It's the market-leading technology. It can provide the company with chatbots and a unique process or workflow orchestration. It can be customized to the customer's specific needs, enabling semi-automatic or full automation processes. It integrates fully with SAP and offers a wide range of advantages for both us and our clients."
"It's very intuitive and easy to use. The flexibility and user-friendliness of ServiceNow are key reasons it's such a popular cloud solution."
"The simplicity is great."
"It is a stable solution...It is a scalable solution."
"ServiceNow can document and produce a historical working tool that deals with projects themselves. The user interface is another strong suit."
"Learning materials, such as online courses, are readily available."
"The tool is generally easy to use, making it a very user-friendly product."
"The solution is expensive. They should try to improve their pricing strategy."
"The programming language is currently limited to JavaScript. So I would like to see more programming languages available, especially since they have come up with the machine-learning features. Some more languages would be an additional improvement."
"ServiceNow Now Platform's technical support needs to improve."
"The UI and mobile UI need to be improved."
"When it comes to integration, it can be complex compared to other tools I'm currently using."
"The pricing model is complex and needs to be both lowered and simplified."
"The UI is very bad and needs to be updated."
"There are a few areas of concern when it comes to the product's support team where improvements are required."
"I feel that the solution's user interface is an area with certain shortcomings, where improvements are required."
Earn 20 points
Infinite Blue is ranked 40th in Rapid Application Development Software while ServiceNow Now Platform is ranked 11th in Rapid Application Development Software with 36 reviews. Infinite Blue is rated 8.0, while ServiceNow Now Platform is rated 8.6. The top reviewer of Infinite Blue writes "A simple solution with an easy setup and good stability". On the other hand, the top reviewer of ServiceNow Now Platform writes "A highly scalable product that covers multiple areas, like ITSM, ITOM, and ITIL". Infinite Blue is most compared with Salesforce Platform, whereas ServiceNow Now Platform is most compared with ServiceNow, Microsoft Power Apps, OpenText AppWorks , Appian and Mendix.
See our list of best Rapid Application Development Software vendors and best Low-Code Development Platforms vendors.
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