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Infor CloudSuite vs JD Edwards EnterpriseOne comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Infor CloudSuite support is mixed, efficient yet inconsistent, with challenges in complex issues and regional-specific requirements like taxation.
No sentiment score available
JD Edwards EnterpriseOne support is effective but varies, with some concerns about customization challenges and Oracle sales professionalism.
 

Room For Improvement

Sentiment score
4.4
Infor CloudSuite needs better documentation, integration, reporting, flexibility in customization, simplified quality management, and improved support services.
Sentiment score
5.8
JD Edwards EnterpriseOne needs modernized features, improved integration, better support, and increased investment to enhance user experience and competitiveness.
 

Scalability Issues

Sentiment score
8.0
Infor CloudSuite offers strong scalability, supporting growth and integration for diverse enterprises, though hardware challenges exist for some users.
Sentiment score
7.0
JD Edwards EnterpriseOne offers scalable, configurable solutions for diverse industries, supporting seamless growth, though older versions may limit updates.
 

Setup Cost

No sentiment score available
Infor CloudSuite costs $82,000 to $150,000 annually, with discounts for large licenses, but remains costly for smaller companies.
No sentiment score available
JD Edwards EnterpriseOne pricing is complex but offers substantial value despite high costs and transparency concerns for enterprises.
 

Stability Issues

Sentiment score
8.6
Infor CloudSuite shows 99.99% stability, reliant on connectivity, with updates ensuring reliability, though customizations can affect performance.
Sentiment score
8.4
JD Edwards EnterpriseOne is reliable but can face stability issues post-upgrades, particularly in cloud environments and customization setups.
 

Valuable Features

Sentiment score
7.7
Infor CloudSuite enhances efficiency with superior scheduling, performance, financial management, and advanced analytics, surpassing SAP's capabilities in manufacturing.
Sentiment score
8.1
JD Edwards EnterpriseOne offers integrated ERP modules, user-friendly interfaces, and robust customization with strong technical and multi-language capabilities.
 

Categories and Ranking

Infor CloudSuite
Ranking in ERP
14th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
14
Ranking in other categories
CRM (20th), Enterprise Asset Management (EAM) (3rd), Local Government CRM (5th), Product Configuration and Quoting (4th), Warehouse Management (3rd), Cloud HCM (10th), Financial Close Software (4th)
JD Edwards EnterpriseOne
Ranking in ERP
8th
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
58
Ranking in other categories
Activity Based Costing Software (4th), Production Planning (1st), Demand Management (1st)
 

Mindshare comparison

As of November 2024, in the ERP category, the mindshare of Infor CloudSuite is 1.3%, up from 1.2% compared to the previous year. The mindshare of JD Edwards EnterpriseOne is 3.3%, down from 4.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Featured Reviews

S Solomon Kumar - PeerSpot reviewer
Advanced forecasting and analysis capabilities
In terms of improvements, we can add new features that customers are demanding, such as service and quality improvements. For instance, we could have a model to predict the expected quality, which can be imported and developed as a new feature. We can improve quality features, and there is room for enhancement. Additionally, we can also improve service-related features by adding new functionalities. Each department has its workflow. But there is a hierarchy for pricing, and managers should be approached in such cases. So, there can be a more stabilized way of having a single point of contact to approach at any time. It is already there, but some more enhancements would be good. Regarding integration, specific third-party tools are not accepted, for example, on the old version of IBM or Oracle. Some more workloads need to be done to integrate those tools, and we can have some enhancements on integration. ION is a very good tool, and we use web services already. The old system of using RESTful APIs has been eradicated, and the super approval trial is good. So, this tool is a refined way of working with services where it integrates any third-party tool. But, some of the older versions may need additional adjustments to integrate properly.
Sydney Chidambaram - PeerSpot reviewer
Simplifies processes, is easy to set up, and offers good integrations
They need to improve the planning section of Enterprise One. They need to improve the logs and need to write some sort of script that clears logs after so many days. There need to be proper error codes. The red alerts need to be explained a bit better. Te yellow alerts are fine. The product planning feature need improvement. There needs to be more functional. The sales forecasting needs to be improved. It is expensive.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Educational Organization
13%
Manufacturing Company
9%
Healthcare Company
8%
Manufacturing Company
15%
Computer Software Company
14%
Financial Services Firm
7%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Infor CloudSuite Industrial?
Some valuable features include improved transparency in sales processes, which has been vital for our operations.
What is your experience regarding pricing and costs for Infor CloudSuite Industrial?
As for pricing, I secured a favorable deal at around $80,000 yearly for 5 years, but it was a one-time opportunity.
What needs improvement with Infor CloudSuite Industrial?
While there are many advantages to using Infor CloudSuite Industrial, there are some drawbacks that could be addressed. Specifically, I believe there should be better clarity and agreement on all i...
What do you like most about JD Edwards EnterpriseOne?
The tool is valuable for its rich set of functionalities and stability. The solution is stable. The customer service and support is good.
 

Also Known As

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Overview

 

Sample Customers

PRIDE Industries
TechNova Imaging Systems (P) Ltd, Jordan Petroleum Refinery, Hosun Universal Co. Ltd., Grupo Corporativo Papelera SA de CV, Label Technology Inc., Uniwax S.A., Al Jaber Group, SOMAR Corporation, SICIM S.p.A.,
Find out what your peers are saying about Infor CloudSuite vs. JD Edwards EnterpriseOne and other solutions. Updated: October 2024.
816,192 professionals have used our research since 2012.