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Infor CloudSuite vs JD Edwards EnterpriseOne comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Infor CloudSuite
Ranking in ERP
15th
Average Rating
8.0
Number of Reviews
14
Ranking in other categories
CRM (21st), Enterprise Asset Management (EAM) (3rd), Local Government CRM (5th), Product Configuration and Quoting (4th), Warehouse Management (3rd), Cloud HCM (10th), Financial Close Software (3rd)
JD Edwards EnterpriseOne
Ranking in ERP
8th
Average Rating
8.2
Number of Reviews
57
Ranking in other categories
Activity Based Costing Software (4th), Production Planning (1st), Demand Management (1st)
 

Mindshare comparison

As of September 2024, in the ERP category, the mindshare of Infor CloudSuite is 1.1%, down from 1.2% compared to the previous year. The mindshare of JD Edwards EnterpriseOne is 3.6%, down from 4.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Featured Reviews

S Solomon Kumar - PeerSpot reviewer
Mar 31, 2023
Advanced forecasting and analysis capabilities
In terms of improvements, we can add new features that customers are demanding, such as service and quality improvements. For instance, we could have a model to predict the expected quality, which can be imported and developed as a new feature. We can improve quality features, and there is room for enhancement. Additionally, we can also improve service-related features by adding new functionalities. Each department has its workflow. But there is a hierarchy for pricing, and managers should be approached in such cases. So, there can be a more stabilized way of having a single point of contact to approach at any time. It is already there, but some more enhancements would be good. Regarding integration, specific third-party tools are not accepted, for example, on the old version of IBM or Oracle. Some more workloads need to be done to integrate those tools, and we can have some enhancements on integration. ION is a very good tool, and we use web services already. The old system of using RESTful APIs has been eradicated, and the super approval trial is good. So, this tool is a refined way of working with services where it integrates any third-party tool. But, some of the older versions may need additional adjustments to integrate properly.
SUDEEP PATIL - PeerSpot reviewer
May 22, 2024
Provides tools for human resources and the financial management features are convenient and helpful
Implementing JD Edwards EnterpriseOne can have its challenges. For example, we faced issues like timeout exceptions in a recent integration project while pulling data from third-party systems. It required careful consideration of interface options for integration with external systems. We decided to use Orchestration, an advanced tool in JD Edwards, to overcome these challenges and ensure smooth connectivity with external systems. Challenges like these are part of the implementation process but can be effectively managed with the right tools and approach. Another area that needs enhancement is the pricing structure, making it more competitive. Additionally, focusing on more automation features would be beneficial. JD Edwards is already great for integration projects, but further improvements in these areas would make it even more appealing to clients starting ERP projects from scratch.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Workflow management and collaboration tools enhance operations and facilitate seamless interaction among departments."
"The product's most valuable feature is production planning. It is one of the core features."
"Infor CloudSuite Industrial is easy to setup. The built-in solution is already there, so we can start implementing it right away when we install it in an organization. After going through different test executions and workshops, any missing features can be added using Infor extension tables and other products. It will take at least eight to nine months to go live."
"Infor's environment—ION and Infor OS—is better than SAP's. The load time is shorter and Infor performs much better than SAP."
"The customization capabilities of CloudSuite Industrial are also there."
"Some valuable features include improved transparency in sales processes, which has been vital for our operations."
"The solution is particularly effective for ERP. The automation of emails is a valuable feature for me. The solution is stable. The solution is scalable. Infor CloudSuite Industrial is better for its development aspect. It allows us to customize and implement changes more efficiently. The initial setup was straightforward. I recommend the solution."
"It is a scalable solution."
"A stable and solid product."
"Flexibility is the most valuable aspect of JD Edwards EnterpriseOne because it allows customization."
"The solution is very easy to set up."
"We do a straight forward, simple plug and play installation so there are no problems technically now."
"The most valuable features of JD Edwards EnterpriseOne are financial reporting, procurement, and project management."
"We find the ease of use, customization, and user interface valuable."
"The financials are great."
"The most valuable feature of JD Edwards EnterpriseOne is the flashback it quickly takes you to the data browser. Additionally, one of the newer tools is the orchestrator which is very good."
 

Cons

"The solution's support service could be better."
"It takes time to properly learn what the product can do."
"They could include marketing automation for the product."
"Regarding integration, specific third-party tools are not accepted, for example, on the old version of IBM or Oracle."
"Pricing is always an area where there is room for improvement."
"There is room for improvement in the pricing. For us, it's the pricing aspect. Since we're South African, it's difficult when it's a dollar-based product."
"Currently, there are some challenges with handling large reports, possibly due to setup limits or issues with the solution."
"There should be better clarity and agreement on all interfaces and requirements before signing a contract. This would avoid unexpected costs and complications later on."
"We originally used EnterpriseOne for preventative maintenance, but it is not very good at that so we migrated to Maximo for that task."
"JD Edwards EnterpriseOne could improve the speed because sometimes it takes time to load into the environment. This is typical when the ESU patch packages are used."
"I would like the user experience to be more user-friendly."
"Implementing JD Edwards EnterpriseOne can have its challenges. For example, we faced issues like timeout exceptions in a recent integration project while pulling data from third-party systems."
"Lacking in certain areas of support."
"Needs better integration with IoT solutions."
"The solution could improve by having additional efficient analytics available to more users. They should allow a sample database to be able to test and do proof of concept would be extremely valuable to all of our clients."
"It does not submit the inquiry as requested. We have to close the application and restart the computer."
 

Pricing and Cost Advice

"It is a cost-effective solution."
"I feel it is not very cheap, very economical but also not very expensive."
"As for pricing, I secured a favorable deal at around $80,000 yearly for five years, but it was a one-time opportunity."
"The pricing is not built on a standard model."
"The platform's pricing depends on the specific number of users."
"I'm working for a German company, but I'm located in Portugal. In the German market, Infor's price isn't an issue for clients, but Infor is losing market share every year to SAP in Portugal. Portuguese clients find SAP more affordable. Infor needs to work on this."
"For on-premise installations, the licensing is yearly."
"The product is expensive. I rate the pricing a five out of ten."
"It's very competitively priced. The only problem now is that most of the industry is moving towards software as a service or a subscription model, whereas JD Edwards has a capital expenditure. You would spend on the licenses once off. You can either host it on-premise or in the cloud, but there is a licensing fee once a year."
"More transparent pricing of the software is needed."
"There is an annual license for this solution."
"The price of the solution is not cheap. However, it is priced average amongst competitors."
"The solution's pricing depends on the deal and the number of users."
"The solution’s pricing depends on the module you’re purchasing."
"The cost depends on the number of users and the modules required."
"The price of JD Edwards EnterpriseOne is high. However, every ERP solution has a high price."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Educational Organization
12%
Manufacturing Company
9%
Healthcare Company
8%
Computer Software Company
16%
Manufacturing Company
13%
Financial Services Firm
6%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Infor CloudSuite Industrial?
Some valuable features include improved transparency in sales processes, which has been vital for our operations.
What is your experience regarding pricing and costs for Infor CloudSuite Industrial?
As for pricing, I secured a favorable deal at around $80,000 yearly for 5 years, but it was a one-time opportunity.
What needs improvement with Infor CloudSuite Industrial?
While there are many advantages to using Infor CloudSuite Industrial, there are some drawbacks that could be addressed. Specifically, I believe there should be better clarity and agreement on all i...
What do you like most about JD Edwards EnterpriseOne?
The tool is valuable for its rich set of functionalities and stability. The solution is stable. The customer service and support is good.
What is your experience regarding pricing and costs for JD Edwards EnterpriseOne?
The cost depends on the number of users and the modules required. For example, a full module license for 50 users is approximately $200,000, not including project and consultation costs.
What advice do you have for others considering JD Edwards EnterpriseOne?
Financial management in JD Edwards involves various aspects, such as general ledger, accounts payable, and accounts receivable. Localization of finance modules is essential, and I have experience d...
 

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Sample Customers

PRIDE Industries
TechNova Imaging Systems (P) Ltd, Jordan Petroleum Refinery, Hosun Universal Co. Ltd., Grupo Corporativo Papelera SA de CV, Label Technology Inc., Uniwax S.A., Al Jaber Group, SOMAR Corporation, SICIM S.p.A.,
Find out what your peers are saying about Infor CloudSuite vs. JD Edwards EnterpriseOne and other solutions. Updated: September 2024.
800,688 professionals have used our research since 2012.