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Infor CloudSuite vs PeopleSoft comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.3
Improved throughput postponed a $7M expansion, while productivity and customer satisfaction increased with Infor CloudSuite rated eight out of ten.
Sentiment score
6.4
PeopleSoft offers a strong ROI with cost-effective implementation and maintenance compared to alternatives like Oracle and SAP.
 

Customer Service

Sentiment score
6.4
Infor CloudSuite's customer support varies; helpful for some, but complex issues often lack effective international assistance.
Sentiment score
5.7
PeopleSoft's customer service is satisfactory, with responsive support, varying quality, and improvement needed in speed and expertise.
Technical support from Infor is rated an eight out of ten.
Here in Portugal, there's no direct support from Infor.
 

Scalability Issues

Sentiment score
7.9
Infor CloudSuite is renowned for its scalability, seamlessly supporting medium to large businesses with adaptability and effective data management.
Sentiment score
7.6
PeopleSoft is praised for its scalability, seamless integration, stability, and adaptability, effectively supporting diverse organizational needs and growth.
 

Stability Issues

Sentiment score
7.5
Infor CloudSuite is praised for stability with high uptime; customizations can cause issues, but updates ensure reliability.
Sentiment score
7.6
PeopleSoft is stable and reliable, with occasional bugs, earning high marks for stability despite minor infrastructure challenges.
Infor CloudSuite is very stable, provided there is a good internet connection.
 

Room For Improvement

Infor CloudSuite needs documentation enhancements, improved finance reporting, regional pricing adjustments, and better customization in Europe and South Africa.
PeopleSoft needs improvements in user interface, performance, integration, support, customization, and documentation to address current challenges.
In Germany, there aren't enough IT specialists for customization and software development, causing projects to take too long.
In Europe, it's difficult to find people who already know Infor, which was a problem during implementation.
 

Setup Cost

Infor CloudSuite pricing varies significantly, offering value with comprehensive features, negotiable rates, and both on-premise and SaaS options.
PeopleSoft's pricing is substantial, influenced by users and modules, offering significant value through customization and flexible agreements.
Infor CloudSuite is cheaper than SAP and the license is on a yearly basis.
 

Valuable Features

Infor CloudSuite offers advanced planning, analytics, automation, and integration, enhancing manufacturing, finance, and sales for large enterprises.
PeopleSoft offers customizable, robust features for HR and finance, seamless integration, reliable reporting, and strong security, enhancing business appeal.
We handle approximately 500 to 600 orders per day, and the product is excellent for extracting and implementing solutions to check various parameters like client credit status.
Infor CloudSuite offers a comprehensive solution with integrated business intelligence and artificial intelligence capabilities.
It aids me from an auditing perspective, as it's all system-driven, and cannot be altered.
 

Categories and Ranking

Infor CloudSuite
Ranking in ERP
14th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
16
Ranking in other categories
CRM (19th), Enterprise Asset Management (EAM) (2nd), Local Government CRM (4th), Product Configuration and Quoting (4th), Warehouse Management (3rd), Cloud HCM (7th), Financial Close Software (3rd)
PeopleSoft
Ranking in ERP
9th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
83
Ranking in other categories
Activity Based Costing Software (4th), Benefits Administration (5th), Talent Management (6th), Demand Management (2nd), Talent Acquisition (4th)
 

Mindshare comparison

As of April 2025, in the ERP category, the mindshare of Infor CloudSuite is 1.7%, up from 1.2% compared to the previous year. The mindshare of PeopleSoft is 2.6%, up from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Featured Reviews

S Solomon Kumar - PeerSpot reviewer
Advanced forecasting and analysis capabilities
In terms of improvements, we can add new features that customers are demanding, such as service and quality improvements. For instance, we could have a model to predict the expected quality, which can be imported and developed as a new feature. We can improve quality features, and there is room for enhancement. Additionally, we can also improve service-related features by adding new functionalities. Each department has its workflow. But there is a hierarchy for pricing, and managers should be approached in such cases. So, there can be a more stabilized way of having a single point of contact to approach at any time. It is already there, but some more enhancements would be good. Regarding integration, specific third-party tools are not accepted, for example, on the old version of IBM or Oracle. Some more workloads need to be done to integrate those tools, and we can have some enhancements on integration. ION is a very good tool, and we use web services already. The old system of using RESTful APIs has been eradicated, and the super approval trial is good. So, this tool is a refined way of working with services where it integrates any third-party tool. But, some of the older versions may need additional adjustments to integrate properly.
UshaKatyal - PeerSpot reviewer
A mature solution that needs right implementation
I think PeopleSoft HR is pretty good and very mature. The people who built PeopleSoft now work on Workday. Workday has asked me to join them as an employee a few times, but I don't take anyone's employment because Workday isn't very user-friendly. With PeopleSoft, you can do a lot. Oracle now bundles PeopleSoft and calls it Oracle Cloud, but the programs are the same. Recruiters often don't know this and say you're not qualified if you don't have Oracle Cloud experience. However, Oracle has just put PeopleSoft in the cloud and packaged it as Oracle Cloud. Overall, if the solution is implemented correctly, it runs very smoothly. I think people shouldn't customize it. They should use it as is and try to adapt to it. Many people didn't understand PeopleSoft at first. For example, during COVID, some companies hired offshore people who didn't know what they were doing and messed everything up. You need to know the rules and regulations of the country where you're implementing the tool because every country has different rules for HR, benefits, and payroll. Canadian payroll differs from US payroll, but they're on the same platform in the solution. It's a very mature system, but people prefer newer options like Oracle Cloud. I was also involved with SAP S/4HANA. I don't think it's good for the government sector because government workers are a bit lazy about technical things. I understand S/4HANA because I have a technical background. It has a different structure, while PeopleSoft has more of a file and table structure, which is easier. If the tables are set up wrong, things go wrong. But if you know how to set it up correctly, it runs smoothly, and you can adjust it if needed. The problem is that companies are hiring big consulting firms that want money. They hire offshore people who don't know the country's rules and do programming. If you buy a package and still have to do custom programming, why buy the package at all? These days, I'm doing a lot of business process reengineering for people because they don't know how to implement it correctly. If you implement it right, you can reduce manual work. However, it depends on change management and how senior management handles it. It works fine if you implement the tool on-site or hybrid, not cloud and do it correctly. But in a cloud situation, there are problems. Many countries change their payroll and benefits rules often. With the cloud, you can't easily change things. You have to ask the company to make changes, which costs much money. People who don't want an IT department go for the cloud. But I've seen many companies fail with the cloud. The cloud is just everything packaged together. Your data sits in someone else's cloud, and you must accept whatever they do. Payroll is very sensitive. If payroll is wrong, the whole company suffers. I've worked on the financial and school sides, too. I'm comfortable with the tool if it's implemented correctly. But many companies don't implement it right, which is why they might say it is too much. I did a big project for an oil and gas company. I was a program control manager with 51 people under me. We used Oracle, but Oracle isn't as good as PeopleSoft for payroll. If the solution is implemented correctly, it's fine. But you need the right implementer. Big consulting firms often give wrong information and use inexperienced people. For maintenance, PeopleSoft sends updated rules to new tables at year-end. You compile the new tables and start the new year. But you need to know which changes apply to your country. I talk to many senior PeopleSoft people and always get LinkedIn messages about business opportunities. I now help about 50 clients when they have problems, but I'm not traveling. If you know the HR and payroll business well, you can implement anything - PeopleSoft, Oracle, or S/4HANA. I've done all of these. S/4HANA is more complicated and technical. It's similar to an old software called IDMS. You have to be very technical, and if you don't do it right, it won't work. I rate the overall solution a seven out of ten.
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Healthcare Company
10%
Manufacturing Company
10%
Educational Organization
9%
Financial Services Firm
10%
Computer Software Company
9%
University
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Infor CloudSuite Industrial?
Some valuable features include improved transparency in sales processes, which has been vital for our operations.
What is your experience regarding pricing and costs for Infor CloudSuite Industrial?
As for pricing, I secured a favorable deal at around $80,000 yearly for 5 years, but it was a one-time opportunity.
What needs improvement with Infor CloudSuite Industrial?
While there are many advantages to using Infor CloudSuite Industrial, there are some drawbacks that could be addressed. Specifically, I believe there should be better clarity and agreement on all i...
What are the differences between Oracle HCM Cloud and PeopleSoft?
Although both are solutions to manage HR, their differences make each one suitable for different companies. Oracle Cloud HCM is a platform for connecting all human resource processes in your organ...
What do you like most about PeopleSoft?
I use the reporting feature occasionally to check for potential improvements in timesheets. We have integrated it with Power BI.
 

Also Known As

SyteLine
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Overview

 

Sample Customers

PRIDE Industries
BMI Healthcare, Lone Star College System, Jefferson County Public Schools, Griffith University, Los Rios Community College District, Tervita Corporation, INFRA S.A. de C.V., ICF Habitat, Central Washington University, Tech Mahindra Limited, Cognizant Technology Solutions, Stanford Childrens Health
Find out what your peers are saying about Infor CloudSuite vs. PeopleSoft and other solutions. Updated: March 2025.
845,406 professionals have used our research since 2012.