Informatica Intelligent Cloud Services vs MuleSoft Anypoint Platform comparison

Informatica and Salesforce are both solutions in the Integration Platform as a Service (iPaaS) category. Informatica is ranked #15 with an average rating of 8.5, while Salesforce is ranked #2 with an average rating of 8.1. Informatica holds a 0.4% mindshare in PaaS, compared to Salesforce’s 13.1% mindshare. Additionally, 100% of Informatica users are willing to recommend the solution, compared to 91% of Salesforce users who would recommend it.

Informatica Intelligent Clo...

Read 6 Informatica Intelligent Cloud Services reviews

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80 Comparison Views

100% willing to recommend

MuleSoft Anypoint Platform

Read 57 MuleSoft Anypoint Platform reviews

3,925 Views
2,533 Comparison Views

91% willing to recommend

Informatica Intelligent Clo...

MuleSoft Anypoint Platform

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Executive SummaryUpdated on Dec 8, 2024

MuleSoft Anypoint Platform and Informatica Intelligent Cloud Services compete in the API management and data integration markets. MuleSoft has the upper hand in API management and deployment options, while Informatica excels in user-friendly data transformation.

Features: MuleSoft Anypoint Platform provides comprehensive API management, over 200 connectors, and robust deployment options such as CloudHub and on-premises. It allows seamless API integration and offers versatility with mature capabilities. Informatica Intelligent Cloud Services emphasizes ease of use with its drag-and-drop mapping functionality, strong data validation, and transformation capabilities, focusing on user-friendly data handling.

Room for Improvement: MuleSoft Anypoint Platform needs improvement in pricing models and technical support, with suggestions for runtime management enhancements and documentation simplification. Informatica Intelligent Cloud Services requires improvements in real-time data integration, better connectivity, intuitive interfaces, and documentation for new features.

Ease of Deployment and Customer Service: MuleSoft Anypoint Platform offers deployment options in public, private, and hybrid cloud models, providing flexibility across environments. Customer support is mixed, with community support being helpful to some and direct support desired by others. Informatica Intelligent Cloud Services focuses on public and hybrid cloud deployments with a client-centric support model that users find responsive and superior.

Pricing and ROI: MuleSoft Anypoint Platform is expensive, with a complex licensing model based on transactions and connectors, posing challenges for smaller organizations. It offers significant ROI through efficient management. Informatica Intelligent Cloud Services, though costly, features a moderate pricing model based on data volume or users, providing straightforward pricing and good ROI for larger enterprises.

To learn more, read our detailed Informatica Intelligent Cloud Services vs. MuleSoft Anypoint Platform Report (Updated: December 2024).

Buyer's Guide

Informatica Intelligent Cloud Services vs. MuleSoft Anypoint Platform

December 2024

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Informatica Intelligent Clo...

Ranking in Integration Platform as a Service (iPaaS)

15th

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

MuleSoft Anypoint Platform

Ranking in Integration Platform as a Service (iPaaS)

2nd

Average Rating

8.0

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Message Queue (MQ) Software (4th), Business-to-Business Middleware (1st), Workload Automation (9th), Cloud Data Integration (4th)

Mindshare comparison

As of January 2025, in the Integration Platform as a Service (iPaaS) category, the mindshare of Informatica Intelligent Cloud Services is 0.4%, down from 0.5% compared to the previous year. The mindshare of MuleSoft Anypoint Platform is 13.1%, down from 16.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Integration Platform as a Service (iPaaS)

Featured Reviews

Argha Das

Senior Associate at Cognizant

Good tool, especially if you're using cloud services and an S3 bucket

There's definitely room for improvement in terms of user-friendliness. One example is that you can't search for jobs directly by file name. You can only search by job name. So, if you want to find a job that works with a specific file, you have to go through each job individually to find the right one. So, I'd like to see a faster search, one where I can search directly by file name. Moreover, the support team could improve by adding things like file transfer status updates. Also, if someone modifies a job and then leaves the company, that shouldn't disrupt the job for active users. It would be better if the job continued to run smoothly regardless of who modified it.

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Vijay Subramanyam

Delivery Head at cblsolutions

Robust, reliable, and stable, ensuring high availability for critical integrations

I would rate the scalability an eight out of ten; it is a highly scalable solution. We have around 200 end users using this solution in our company. We use it to its maximum capacity. However, it's not for P1 applications, but definitely for severity two cases (P2 level). It integrates critical applications, but it's not a platform that, if it stops, the entire system would come down. So, it's more like a severity two level. However, it has the potential to eventually become a P1 platform. Not exactly P1 applications, but a P1 platform. Because now we are still in the transition to migrate everything, all the integrations to Mule Anypoint Platform. But once it's done, then this platform becomes critical. Because even now, we have point-to-point connections.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The feature I found most valuable in Informatica Intelligent Cloud Services is the mapping. You just drag, and it maps the data. Mapping is very easy, and it's no code. When you migrate data or when the data interaction happens at the source and destination, the challenge is that you'll get different formats. The validation has to be done in the middleware, and the transformation should happen. In Informatica Intelligent Cloud Services, it's very easy to do data validation and transformation compared to any other tool."

"I rate the solution's scalability a ten out of ten."

"This solution allows you to easily access and make use of information that you have in your on-premises environment."

"Informatica Intelligent Cloud Services offers a wide variety of services, including Cloud Data Integration, which is akin to a replica of PowerCenter on the cloud. I particularly like the mass ingestion service."

"Customer service and technical support are excellent."

"The data integration and synchronization features in IICS improve the data handling processes."

"The most valuable feature of the solution is a huge list of available connectors for a lot of different platforms, which we can use very easily."

"The initial setup is quite easy because the solution has a good interface through which the configuration, mapping, and so on can be done."

"The most beneficial features for handling data integration with Mule Anypoint Platform include its ability to integrate seamlessly with other popular platforms like IBM, Dell Boomi, and Microsoft Azure. MuleSoft stands out due to its unique one-point solution for various integration problems, including application and network integration, and its iPaaS services. The Design Center allows for designing APIs that can be made into reusable assets. Additionally, MuleSoft's capability to handle various technologies, such as Python and Java Spring Boot APIs, and monitor them using the Flex Gateway is valuable. Regarding API management, MuleSoft offers a gateway facility, including Flex Gateway, which supports API management with robust governance capabilities. Policies like rate limiting, blocklisting, allowlisting, and client ID enforcement can all be managed through the API Manager, providing comprehensive control over API operations."

"Mule Anypoint Platform is our preferred platform for integration."

"We are very satisfied with the DevOps support."

"The most valuable feature is their integrations and very good API management."

"This is the easiest and best tool available."

"It's easy to use and comes as a bundle package with the Anypoint Platform, removing the need for any complex setup."

More MuleSoft Anypoint Platform pros

Cons

"This service could be more cost-effective."

"The product's pricing is definitely an area where a bit of improvement is needed."

"In terms of data volume processing, Intelligent Cloud Services does not match the efficiency of Power Center."

"There's definitely room for improvement in terms of user-friendliness. One example is that you can't search for jobs directly by file name. You can only search by job name. So, if you want to find a job that works with a specific file, you have to go through each job individually to find the right one. So, I'd like to see a faster search, one where I can search directly by file name."

"Synchronicity is an area for improvement in Informatica Intelligent Cloud Services. For example, when you want real-time or immediate response from the solution when multiple technologies are involved, the integration with Informatica Intelligent Cloud isn't seamless, whether it's the MQ, JMS, or BES service, so the connectivity should be improved a bit. The data governance is good, but what's lacking is a demo. For example, if there's a new feature in Informatica Intelligent Cloud Services, the documentation for that new feature is limited, so if Informatica could give a more complete documentation and more demos, that would be better for the users. Right now, there isn't any issue with any of the features of the solution. It's the new feature awareness or user training, and improved connectivity that I'd like to see in the next version of Informatica Intelligent Cloud Services."

"The cloud version of Informatica, although easier and more advanced than PowerCenter, still requires a deep dive to fix bugs."

"It has different types of subscriptions. For platinum or lower subscriptions, there are not too many things that can be done. We don't see many features. They should release a basic version that has logging and monitoring features. These features should come with Mule Anypoint Platform for free instead of making customers pay separately for these features. Its dashboard can be improved to have a lot of charts so that it is easy to visualize information. The utilization part can be improved. The dashboard is good currently, but it can be better. Other solutions like Elastic have a good dashboard, and they allow you to administer the product from the UI. Currently, for RTF, there is a different dashboard or utility. It would be good to include the same utility in the cloud solution. It would be good if there is a centralized repository that includes the links to the information about various troubleshooting issues. The documentation is there currently, and it is good, but the troubleshooting information is too scattered. We have to go to different links to find troubleshooting information. This kind of centralized repository would be helpful for new customers who are implementing this solution. It will be helpful to see different kinds of issues that can occur."

"It would be better if we had a clearer view of the solution's future releases."

"Its documentation needed a little bit of work to make it more usable. It is a platform that is used mainly by developers and other people for connecting systems. Its documentation was confusing in some areas and was not very helpful in other areas. I had to go to a consultant to get some work done, which ideally shouldn't be required."

"One area we'd like to see improvement in is the error logging and troubleshooting process."

"The solution's licensing model is expensive and could be improved."

"One area for improvement is the Community Hub or developer portal, which should be part of the base offering."

"It doesn't work well when you try using it for the processing layer."

"Information on monitoring could be improved."

More MuleSoft Anypoint Platform cons

Pricing and Cost Advice

"In terms of the licensing for Informatica Intelligent Cloud Services, we had the option of paying based on the number of users and paying based on the volume of data, and we went with the data volume licensing option. Informatica Intelligent Cloud Services isn't as expensive as CIG. The pricing for it is okay, so I'm rating it a four out of five in terms of pricing. We did use the email verification and address validation services which weren't part of the contract, so we had to pay additional fees for those services."

"The solution is expensive."

"The pricing model is something that can be improved."

"The pricing of our solution is highly competitive. While it may not be categorized as exceptionally low, it is certainly more affordable compared to IBM."

"Mule Anypoint Platform pricing is slightly higher compared to Dell Boomi."

"On a scale of one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing as four or five out of ten."

"The solution's pricing, as per the old approach, is expensive."

"The tool's pricing is cheaper than other RPAs' since it is execution-based. Other RPAs charge based on subscriptions."

"Mule Anypoint Platform is affordable."

"The product's price seems to be competent in comparison to other products in the market."

"I can't give you a straightforward answer because sometimes it depends on the usage. If you're going to have fewer than 5 million messages, it is free of cost. If you're going to have more than 5 million messages, they're going to charge $100 per month"

More MuleSoft Anypoint Platform pricing and cost advice

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Top Industries

By visitors reading reviews

Educational Organization

69%

Computer Software Company

Financial Services Firm

University

Educational Organization

24%

Computer Software Company

13%

Financial Services Firm

10%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Informatica Intelligent Cloud Services?

The data integration and synchronization features in IICS improve the data handling processes.

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What is your experience regarding pricing and costs for Informatica Intelligent Cloud Services?

Pricing is a bit high, similar to a premium version or a high-end product, and requires a budget ready to manage it.

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What needs improvement with Informatica Intelligent Cloud Services?

The cloud version of Informatica, although easier and more advanced than PowerCenter, still requires a deep dive to fix bugs. It could be improved by making the process as intuitive and easy to fol...

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What advice do you have for others considering Mule Anypoint Platform?

I architected solutions using Oracle SOA/OSB, Spring Boot, MuleSoft Anypoint Platform on cloud / on-premises and hybrid modes; What I see is though if you are an enterprise and have enough money th...

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How does TIBCO BusinessWorks compare with Mule Anypoint Platform?

Our organization ran comparison tests to determine whether TIBCO BusinessWorks or Mule Anypoint platform integration and connectivity software was the better fit for us. We decided to go with Mule...

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What can Mule Anypoint Platform be used for and what do you use it for most often?

This is a very flexible solution that comes with multiple uses. My organization mostly uses Mule Anypoint Platform for API management, as it lets us build new APIs easily and design new interfaces...

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Product Reports

Buyer's Guide

Informatica Intelligent Cloud Services

January 2025

Informatica Intelligent Cloud Services report

Download Informatica Intelligent Cloud Services product report

Buyer's Guide

MuleSoft Anypoint Platform

January 2025

Download MuleSoft Anypoint Platform product report

Also Known As

Informatica IICS, IICS

Data Integrator, Anypoint MQ

Learn More

Informatica

Salesforce

Overview

Informatica Intelligent Cloud Services is a next generation iPaaS, which is made up of a growing number of data management products. The productivity of the environment is accelerated by a common user experience across all products, the AI/ML-driven intelligence of the CLAIRE™ engine, and a microservices architecture.

MuleSoft Anypoint Platform is used for integration and API management, connecting enterprise applications across retail, e-commerce, and supply chain. It supports cloud-to-cloud and cloud-to-on-premises scenarios with real-time and asynchronous messaging.

Users leverage MuleSoft Anypoint Platform for diverse integrations including cloud-based and on-premises, enabling data transformations, middleware functions, and hybrid integrations. It seamlessly connects systems like SAP, Salesforce, and Oracle, facilitating data transfers and integrating legacy systems. The platform offers a graphic interface, quick implementation, and a variety of connectors, contributing to its popularity for robust and scalable solutions. Despite its strengths, users seek better technical support, more connectors, simplified runtime management, and improved documentation.

What are the key features of MuleSoft Anypoint Platform?

Marketplace for integration platforms: Provides pre-built connectors and templates.
API management: Efficient management and monitoring of APIs.
Graphic interface: User-friendly design for ease of use.
Monitoring capabilities: Comprehensive monitoring and observability features.
Quick implementation: Rapid deployment of integrations and APIs.
Pre-built templates: Ready-to-use templates for common integrations.
Stability and performance: Reliable and high-performing platform.
Data transformation with DataWeave: Powerful tool for data mapping and transformation.
Support for hybrid deployments: Flexibility to integrate cloud and on-premises systems.

What benefits and ROI can users expect?

Increased connectivity: Seamless integration of multiple systems.
Operational efficiency: Streamlined processes and data flows.
Scalability: Ability to grow with business needs.
Cost savings: Reduced development time with pre-built components.
Enhanced visibility: Improved monitoring and management of integrations.

Enterprises in retail, e-commerce, and supply chain implement MuleSoft Anypoint Platform to connect various applications and systems. It supports real-time messaging for inventory management, synchronizes customer data across platforms, and integrates with legacy systems for smooth data migration. Users benefit from quick deployments and a marketplace that accelerates integration projects.

Sample Customers

2-1-1 San Diego, Hastings, AARP , Ace Hardware

VMware, Gucci, MasterCard, Target, Time Inc, Hershey's, Tesla, Spotify, Office Depot, Intuit, CBS, Amtrak, Salesforce, Gap, Ralph Lauren

Buyer's Guide

Informatica Intelligent Cloud Services vs. MuleSoft Anypoint Platform

December 2024

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