Informatica Intelligent Cloud Services vs MuleSoft Anypoint Platform comparison

Informatica and Salesforce are both solutions in the Integration Platform as a Service (iPaaS) category. Informatica is ranked #12 with an average rating of 8.4, while Salesforce is ranked #2 with an average rating of 8.1. Informatica holds a 0.6% mindshare in PaaS, compared to Salesforce’s 11.2% mindshare. Additionally, 100% of Informatica users are willing to recommend the solution, compared to 92% of Salesforce users who would recommend it.

Informatica Intelligent Clo...

Read 7 Informatica Intelligent Cloud Services reviews

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78 Comparison Views

100% willing to recommend

MuleSoft Anypoint Platform

Read 58 MuleSoft Anypoint Platform reviews

3,251 Views
2,184 Comparison Views

92% willing to recommend

Informatica Intelligent Clo...

MuleSoft Anypoint Platform

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Executive SummaryUpdated on Mar 9, 2025

MuleSoft Anypoint Platform and Informatica Intelligent Cloud Services compete in the integration platform market. MuleSoft Anypoint Platform has the upper hand due to its comprehensive API management and extensive connectivity options, although it is more expensive.

Features: MuleSoft Anypoint Platform stands out with over 200 connectors, comprehensive API management, and a user-friendly drag-and-drop interface, ideal for robust integration and API security. It offers flexibility in deployment across cloud, on-premises, and hybrid environments. Informatica Intelligent Cloud Services specializes in data transformation, providing user-friendly data mapping and a drag-and-drop interface that enhances its usability for managing diverse data formats.

Room for Improvement: MuleSoft's pricing structure is often criticized for being high and complex, with hidden costs associated with advanced features. Improvements are needed in B2B integration, technical support, and release cycle speeds. Informatica requires enhancements in real-time synchronization, documentation, and user training for new features. Its pricing is also considered high for small to medium enterprises.

Ease of Deployment and Customer Service: MuleSoft offers versatile deployment options, catering to public, private, and hybrid clouds. Its customer service is responsive, but technical support requires improvement. Informatica primarily focuses on public cloud deployments and is praised for its client-centric and responsive customer service.

Pricing and ROI: MuleSoft's pricing is seen as high due to its feature set and flexible deployment options, creating challenges for smaller organizations despite potential ROI benefits. Informatica offers a more moderate pricing model that still remains premium, potentially limiting smaller business accessibility. Both platforms promise significant ROI for larger enterprises, reducing technical debt and simplifying infrastructure management.

To learn more, read our detailed Informatica Intelligent Cloud Services vs. MuleSoft Anypoint Platform Report (Updated: March 2025).

Buyer's Guide

Informatica Intelligent Cloud Services vs. MuleSoft Anypoint Platform

March 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Informatica Intelligent Clo...

Ranking in Integration Platform as a Service (iPaaS)

12th

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

MuleSoft Anypoint Platform

Ranking in Integration Platform as a Service (iPaaS)

2nd

Average Rating

8.0

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Message Queue (MQ) Software (4th), Business-to-Business Middleware (1st), Workload Automation (8th), Cloud Data Integration (4th)

Mindshare comparison

As of April 2025, in the Integration Platform as a Service (iPaaS) category, the mindshare of Informatica Intelligent Cloud Services is 0.6%, up from 0.4% compared to the previous year. The mindshare of MuleSoft Anypoint Platform is 11.2%, down from 16.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Integration Platform as a Service (iPaaS)

Featured Reviews

Argha Das

Senior Associate at Cognizant

Good tool, especially if you're using cloud services and an S3 bucket

There's definitely room for improvement in terms of user-friendliness. One example is that you can't search for jobs directly by file name. You can only search by job name. So, if you want to find a job that works with a specific file, you have to go through each job individually to find the right one. So, I'd like to see a faster search, one where I can search directly by file name. Moreover, the support team could improve by adding things like file transfer status updates. Also, if someone modifies a job and then leaves the company, that shouldn't disrupt the job for active users. It would be better if the job continued to run smoothly regardless of who modified it.

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Vijay Subramanyam

Delivery Head at cblsolutions

Robust, reliable, and stable, ensuring high availability for critical integrations

I would rate the scalability an eight out of ten; it is a highly scalable solution. We have around 200 end users using this solution in our company. We use it to its maximum capacity. However, it's not for P1 applications, but definitely for severity two cases (P2 level). It integrates critical applications, but it's not a platform that, if it stops, the entire system would come down. So, it's more like a severity two level. However, it has the potential to eventually become a P1 platform. Not exactly P1 applications, but a P1 platform. Because now we are still in the transition to migrate everything, all the integrations to Mule Anypoint Platform. But once it's done, then this platform becomes critical. Because even now, we have point-to-point connections.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Informatica Intelligent Cloud Services offers a wide variety of services, including Cloud Data Integration, which is akin to a replica of PowerCenter on the cloud. I particularly like the mass ingestion service."

"This solution allows you to easily access and make use of information that you have in your on-premises environment."

"The data integration and synchronization features in IICS improve the data handling processes."

"I rate the solution's scalability a ten out of ten."

"Customer service and technical support are excellent."

"The feature I found most valuable in Informatica Intelligent Cloud Services is the mapping. You just drag, and it maps the data. Mapping is very easy, and it's no code. When you migrate data or when the data interaction happens at the source and destination, the challenge is that you'll get different formats. The validation has to be done in the middleware, and the transformation should happen. In Informatica Intelligent Cloud Services, it's very easy to do data validation and transformation compared to any other tool."

"The most valuable feature of Informatica Intelligent Cloud Services for me is the availability of connectors."

"Overall, it is a pretty good product. It is also very scalable."

"Mule Anypoint Platform's valuable features are its flexibility in terms of deployment and its SaaS capabilities."

"MuleSoft's integration with Salesforce products makes it a preferred choice for those setups."

"The solution is very scalable with solid performance and the capability of extending it using any custom Java in case you don't have anything out of the box. MDP is strong. It is good compared to other products regarding its capabilities in managing or orchestrating the issue load."

"The most valuable feature is the full lifecycle management, including Anypoint Designer and Exchange, as well as Discofolio API."

"The solution is scalable, and its performance is quite good."

"Customers can make use of Runtime Fabric, an RTF environment."

"Mule works very well with Salesforce and CRMs."

More MuleSoft Anypoint Platform pros

Cons

"This service could be more cost-effective."

"The product's pricing is definitely an area where a bit of improvement is needed."

"The cloud version of Informatica, although easier and more advanced than PowerCenter, still requires a deep dive to fix bugs."

"The tool is quite good overall, but sometimes the number of modules can be overwhelming. If the development interface could be optimized to have fewer modules, it would be greatly beneficial."

"Synchronicity is an area for improvement in Informatica Intelligent Cloud Services. For example, when you want real-time or immediate response from the solution when multiple technologies are involved, the integration with Informatica Intelligent Cloud isn't seamless, whether it's the MQ, JMS, or BES service, so the connectivity should be improved a bit. The data governance is good, but what's lacking is a demo. For example, if there's a new feature in Informatica Intelligent Cloud Services, the documentation for that new feature is limited, so if Informatica could give a more complete documentation and more demos, that would be better for the users. Right now, there isn't any issue with any of the features of the solution. It's the new feature awareness or user training, and improved connectivity that I'd like to see in the next version of Informatica Intelligent Cloud Services."

"There's definitely room for improvement in terms of user-friendliness. One example is that you can't search for jobs directly by file name. You can only search by job name. So, if you want to find a job that works with a specific file, you have to go through each job individually to find the right one. So, I'd like to see a faster search, one where I can search directly by file name."

"In terms of data volume processing, Intelligent Cloud Services does not match the efficiency of Power Center."

"The solution's licensing model is expensive and could be improved."

"The inclusion of GenAI in the tool can be good since it is an area that is currently unavailable in the solution."

"Although the solution's proxy design and process are good, it faces connecting issues because it lacks data integration."

"The initial setup should be made easy and the documentation should have some guidance."

"There are so many solutions like this, but this is not as mature as those products. The other MQ products have the capability of reprocessing and maintaining the persistence of the data. They can handle large volumes and large messages, but Anypoint MQ doesn't have those capabilities."

"The product does not provide a priority level for the message."

"The high price of the product is an area of concern where improvements are required."

"Lacks intelligent management data and intelligent mappings."

More MuleSoft Anypoint Platform cons

Pricing and Cost Advice

"The pricing model is something that can be improved."

"In terms of the licensing for Informatica Intelligent Cloud Services, we had the option of paying based on the number of users and paying based on the volume of data, and we went with the data volume licensing option. Informatica Intelligent Cloud Services isn't as expensive as CIG. The pricing for it is okay, so I'm rating it a four out of five in terms of pricing. We did use the email verification and address validation services which weren't part of the contract, so we had to pay additional fees for those services."

"The solution is expensive."

"I can't give you a straightforward answer because sometimes it depends on the usage. If you're going to have fewer than 5 million messages, it is free of cost. If you're going to have more than 5 million messages, they're going to charge $100 per month"

"Making changes in Anypoint MQ is expensive."

"The tool's pricing is cheaper than other RPAs' since it is execution-based. Other RPAs charge based on subscriptions."

"The product is still very expensive."

"The solution is the priciest in the market which is an issue for some clients."

"The pricing of our solution is highly competitive. While it may not be categorized as exceptionally low, it is certainly more affordable compared to IBM."

"The solution's pricing, as per the old approach, is expensive."

"On a scale of one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing as four or five out of ten."

More MuleSoft Anypoint Platform pricing and cost advice

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Top Industries

By visitors reading reviews

Educational Organization

59%

Computer Software Company

Financial Services Firm

Consumer Goods Company

Educational Organization

22%

Computer Software Company

13%

Financial Services Firm

10%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Informatica Intelligent Cloud Services?

The data integration and synchronization features in IICS improve the data handling processes.

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What is your experience regarding pricing and costs for Informatica Intelligent Cloud Services?

Informatica Intelligent Cloud Services is affordable for my specific use cases, with the pricing being rated three or four on a scale where one is very cheap. The affordability may vary based on ho...

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What needs improvement with Informatica Intelligent Cloud Services?

The tool is quite good overall, but sometimes the number of modules can be overwhelming. If the development interface could be optimized to have fewer modules, it would be greatly beneficial.

See all answers

What advice do you have for others considering Mule Anypoint Platform?

I architected solutions using Oracle SOA/OSB, Spring Boot, MuleSoft Anypoint Platform on cloud / on-premises and hybrid modes; What I see is though if you are an enterprise and have enough money th...

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How does TIBCO BusinessWorks compare with Mule Anypoint Platform?

Our organization ran comparison tests to determine whether TIBCO BusinessWorks or Mule Anypoint platform integration and connectivity software was the better fit for us. We decided to go with Mule...

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What can Mule Anypoint Platform be used for and what do you use it for most often?

This is a very flexible solution that comes with multiple uses. My organization mostly uses Mule Anypoint Platform for API management, as it lets us build new APIs easily and design new interfaces...

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Product Reports

Buyer's Guide

Informatica Intelligent Cloud Services

April 2025

Informatica Intelligent Cloud Services report

Download Informatica Intelligent Cloud Services product report

Buyer's Guide

MuleSoft Anypoint Platform

March 2025

Download MuleSoft Anypoint Platform product report

Also Known As

Informatica IICS, IICS

Data Integrator, Anypoint MQ

Overview

Informatica Intelligent Cloud Services is a next generation iPaaS, which is made up of a growing number of data management products. The productivity of the environment is accelerated by a common user experience across all products, the AI/ML-driven intelligence of the CLAIRE™ engine, and a microservices architecture.

Informatica

MuleSoft Anypoint Platform is used for integration and API management, connecting enterprise applications across retail, e-commerce, and supply chain. It supports cloud-to-cloud and cloud-to-on-premises scenarios with real-time and asynchronous messaging.

Users leverage MuleSoft Anypoint Platform for diverse integrations including cloud-based and on-premises, enabling data transformations, middleware functions, and hybrid integrations. It seamlessly connects systems like SAP, Salesforce, and Oracle, facilitating data transfers and integrating legacy systems. The platform offers a graphic interface, quick implementation, and a variety of connectors, contributing to its popularity for robust and scalable solutions. Despite its strengths, users seek better technical support, more connectors, simplified runtime management, and improved documentation.

What are the key features of MuleSoft Anypoint Platform?

Marketplace for integration platforms: Provides pre-built connectors and templates.
API management: Efficient management and monitoring of APIs.
Graphic interface: User-friendly design for ease of use.
Monitoring capabilities: Comprehensive monitoring and observability features.
Quick implementation: Rapid deployment of integrations and APIs.
Pre-built templates: Ready-to-use templates for common integrations.
Stability and performance: Reliable and high-performing platform.
Data transformation with DataWeave: Powerful tool for data mapping and transformation.
Support for hybrid deployments: Flexibility to integrate cloud and on-premises systems.

What benefits and ROI can users expect?

Increased connectivity: Seamless integration of multiple systems.
Operational efficiency: Streamlined processes and data flows.
Scalability: Ability to grow with business needs.
Cost savings: Reduced development time with pre-built components.
Enhanced visibility: Improved monitoring and management of integrations.

Enterprises in retail, e-commerce, and supply chain implement MuleSoft Anypoint Platform to connect various applications and systems. It supports real-time messaging for inventory management, synchronizes customer data across platforms, and integrates with legacy systems for smooth data migration. Users benefit from quick deployments and a marketplace that accelerates integration projects.

Salesforce

Sample Customers

2-1-1 San Diego, Hastings, AARP , Ace Hardware

VMware, Gucci, MasterCard, Target, Time Inc, Hershey's, Tesla, Spotify, Office Depot, Intuit, CBS, Amtrak, Salesforce, Gap, Ralph Lauren

Buyer's Guide

Informatica Intelligent Cloud Services vs. MuleSoft Anypoint Platform

March 2025

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