Informatica Intelligent Cloud Services vs MuleSoft Anypoint Platform comparison

Informatica and Salesforce are both solutions in the Integration Platform as a Service (iPaaS) category. Informatica is ranked #12 with an average rating of 8.5, while Salesforce is ranked #2 with an average rating of 8.1. Informatica holds a 0.5% mindshare in PaaS, compared to Salesforce’s 12.0% mindshare. Additionally, 100% of Informatica users are willing to recommend the solution, compared to 91% of Salesforce users who would recommend it.

Informatica Intelligent Clo...

Read 6 Informatica Intelligent Cloud Services reviews

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76 Comparison Views

100% willing to recommend

MuleSoft Anypoint Platform

Read 57 MuleSoft Anypoint Platform reviews

3,715 Views
2,404 Comparison Views

91% willing to recommend

Informatica Intelligent Clo...

MuleSoft Anypoint Platform

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Executive SummaryUpdated on Dec 8, 2024

MuleSoft Anypoint Platform and Informatica Intelligent Cloud Services compete in the API management and data integration markets. MuleSoft has the upper hand in API management and deployment options, while Informatica excels in user-friendly data transformation.

Features: MuleSoft Anypoint Platform provides comprehensive API management, over 200 connectors, and robust deployment options such as CloudHub and on-premises. It allows seamless API integration and offers versatility with mature capabilities. Informatica Intelligent Cloud Services emphasizes ease of use with its drag-and-drop mapping functionality, strong data validation, and transformation capabilities, focusing on user-friendly data handling.

Room for Improvement: MuleSoft Anypoint Platform needs improvement in pricing models and technical support, with suggestions for runtime management enhancements and documentation simplification. Informatica Intelligent Cloud Services requires improvements in real-time data integration, better connectivity, intuitive interfaces, and documentation for new features.

Ease of Deployment and Customer Service: MuleSoft Anypoint Platform offers deployment options in public, private, and hybrid cloud models, providing flexibility across environments. Customer support is mixed, with community support being helpful to some and direct support desired by others. Informatica Intelligent Cloud Services focuses on public and hybrid cloud deployments with a client-centric support model that users find responsive and superior.

Pricing and ROI: MuleSoft Anypoint Platform is expensive, with a complex licensing model based on transactions and connectors, posing challenges for smaller organizations. It offers significant ROI through efficient management. Informatica Intelligent Cloud Services, though costly, features a moderate pricing model based on data volume or users, providing straightforward pricing and good ROI for larger enterprises.

To learn more, read our detailed Informatica Intelligent Cloud Services vs. MuleSoft Anypoint Platform Report (Updated: January 2025).

Buyer's Guide

Informatica Intelligent Cloud Services vs. MuleSoft Anypoint Platform

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Informatica Intelligent Clo...

Ranking in Integration Platform as a Service (iPaaS)

12th

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

MuleSoft Anypoint Platform

Ranking in Integration Platform as a Service (iPaaS)

2nd

Average Rating

8.0

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Message Queue (MQ) Software (4th), Business-to-Business Middleware (1st), Workload Automation (8th), Cloud Data Integration (4th)

Mindshare comparison

As of February 2025, in the Integration Platform as a Service (iPaaS) category, the mindshare of Informatica Intelligent Cloud Services is 0.5%, up from 0.5% compared to the previous year. The mindshare of MuleSoft Anypoint Platform is 12.0%, down from 16.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Integration Platform as a Service (iPaaS)

Featured Reviews

Argha Das

Senior Associate at Cognizant

Good tool, especially if you're using cloud services and an S3 bucket

There's definitely room for improvement in terms of user-friendliness. One example is that you can't search for jobs directly by file name. You can only search by job name. So, if you want to find a job that works with a specific file, you have to go through each job individually to find the right one. So, I'd like to see a faster search, one where I can search directly by file name. Moreover, the support team could improve by adding things like file transfer status updates. Also, if someone modifies a job and then leaves the company, that shouldn't disrupt the job for active users. It would be better if the job continued to run smoothly regardless of who modified it.

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Vijay Subramanyam

Delivery Head at cblsolutions

Robust, reliable, and stable, ensuring high availability for critical integrations

I would rate the scalability an eight out of ten; it is a highly scalable solution. We have around 200 end users using this solution in our company. We use it to its maximum capacity. However, it's not for P1 applications, but definitely for severity two cases (P2 level). It integrates critical applications, but it's not a platform that, if it stops, the entire system would come down. So, it's more like a severity two level. However, it has the potential to eventually become a P1 platform. Not exactly P1 applications, but a P1 platform. Because now we are still in the transition to migrate everything, all the integrations to Mule Anypoint Platform. But once it's done, then this platform becomes critical. Because even now, we have point-to-point connections.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"This solution allows you to easily access and make use of information that you have in your on-premises environment."

"The feature I found most valuable in Informatica Intelligent Cloud Services is the mapping. You just drag, and it maps the data. Mapping is very easy, and it's no code. When you migrate data or when the data interaction happens at the source and destination, the challenge is that you'll get different formats. The validation has to be done in the middleware, and the transformation should happen. In Informatica Intelligent Cloud Services, it's very easy to do data validation and transformation compared to any other tool."

"Informatica Intelligent Cloud Services offers a wide variety of services, including Cloud Data Integration, which is akin to a replica of PowerCenter on the cloud. I particularly like the mass ingestion service."

"Customer service and technical support are excellent."

"The data integration and synchronization features in IICS improve the data handling processes."

"I rate the solution's scalability a ten out of ten."

"The most valuable features of the Mule Anypoint Platform are the Flex Gateway, API management, easy-to-use, and connectors. Additionally, they are coming out with improvements to the solution when required."

"The solution's market place for different kinds of integration platforms is the most valuable feature."

"MuleSoft offers with the Anypoint Platform a unified platform for API management and an integration Platform as a Service (iPaaS) as well as an on-premise Enterprise Service Bus pattern."

"The solution is scalable, and its performance is quite good."

"This is a good platform for designing, flowing out APIs, and then doing API-based integrations."

"The platform's cloud integration capabilities are good."

"It has improved our organization a lot because of the increase in productivity, and it has simplified the development of products. MuleSoft Anypoint Platform is a highly effective tool where you can build integrations so effectively. If you establish the integration platform, it increases productivity. It helps us to do effective re-authentication, and it speeds the integration."

"The API toolkit is the solution's most valuable aspect at this time, for our organization."

More MuleSoft Anypoint Platform pros

Cons

"There's definitely room for improvement in terms of user-friendliness. One example is that you can't search for jobs directly by file name. You can only search by job name. So, if you want to find a job that works with a specific file, you have to go through each job individually to find the right one. So, I'd like to see a faster search, one where I can search directly by file name."

"The product's pricing is definitely an area where a bit of improvement is needed."

"This service could be more cost-effective."

"In terms of data volume processing, Intelligent Cloud Services does not match the efficiency of Power Center."

"The cloud version of Informatica, although easier and more advanced than PowerCenter, still requires a deep dive to fix bugs."

"Synchronicity is an area for improvement in Informatica Intelligent Cloud Services. For example, when you want real-time or immediate response from the solution when multiple technologies are involved, the integration with Informatica Intelligent Cloud isn't seamless, whether it's the MQ, JMS, or BES service, so the connectivity should be improved a bit. The data governance is good, but what's lacking is a demo. For example, if there's a new feature in Informatica Intelligent Cloud Services, the documentation for that new feature is limited, so if Informatica could give a more complete documentation and more demos, that would be better for the users. Right now, there isn't any issue with any of the features of the solution. It's the new feature awareness or user training, and improved connectivity that I'd like to see in the next version of Informatica Intelligent Cloud Services."

"It's extremely expensive to change things in Anypoint MQ. There's also this issue of slow output of messages, and that needs to be improved."

"The platform's data integration tools need improvement on the processing side."

"The price could be improved."

"The tool requires programming language."

"Code quality, Code Security, SaaS, and DaaS security, can all be improved."

"In order to set up a storefront, we currently rely on a third-party solution. It would greatly enhance our operations if this feature was integrated into their existing solution."

"Mule Anypoint Platform could improve by having more up-to-date adapters to do work in a digital space."

"The high price of the product is an area of concern where improvements are required."

More MuleSoft Anypoint Platform cons

Pricing and Cost Advice

"The solution is expensive."

"The pricing model is something that can be improved."

"In terms of the licensing for Informatica Intelligent Cloud Services, we had the option of paying based on the number of users and paying based on the volume of data, and we went with the data volume licensing option. Informatica Intelligent Cloud Services isn't as expensive as CIG. The pricing for it is okay, so I'm rating it a four out of five in terms of pricing. We did use the email verification and address validation services which weren't part of the contract, so we had to pay additional fees for those services."

"I rate the product price a nine on a scale of one to ten, where one is cheap, and ten is expensive."

"On a scale of one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing as four or five out of ten."

"MuleSoft Anypoint Platform really needs to work on its pricing model because it's very complicated."

"The product comes complete at one set price including support."

"The solution has a high price."

"The solution's pricing, as per the old approach, is expensive."

"The licensing is core-based. My customers tell me that it's very expensive compared to the cost of other integration suites."

"Mule is not the cheapest integration platform out there, but it deserves the price we are paying."

More MuleSoft Anypoint Platform pricing and cost advice

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Top Industries

By visitors reading reviews

Educational Organization

68%

Computer Software Company

Financial Services Firm

University

Educational Organization

25%

Computer Software Company

13%

Financial Services Firm

10%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Informatica Intelligent Cloud Services?

The data integration and synchronization features in IICS improve the data handling processes.

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What is your experience regarding pricing and costs for Informatica Intelligent Cloud Services?

Pricing is a bit high, similar to a premium version or a high-end product, and requires a budget ready to manage it.

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What needs improvement with Informatica Intelligent Cloud Services?

The cloud version of Informatica, although easier and more advanced than PowerCenter, still requires a deep dive to fix bugs. It could be improved by making the process as intuitive and easy to fol...

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What advice do you have for others considering Mule Anypoint Platform?

I architected solutions using Oracle SOA/OSB, Spring Boot, MuleSoft Anypoint Platform on cloud / on-premises and hybrid modes; What I see is though if you are an enterprise and have enough money th...

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How does TIBCO BusinessWorks compare with Mule Anypoint Platform?

Our organization ran comparison tests to determine whether TIBCO BusinessWorks or Mule Anypoint platform integration and connectivity software was the better fit for us. We decided to go with Mule...

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What can Mule Anypoint Platform be used for and what do you use it for most often?

This is a very flexible solution that comes with multiple uses. My organization mostly uses Mule Anypoint Platform for API management, as it lets us build new APIs easily and design new interfaces...

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Product Reports

Buyer's Guide

Informatica Intelligent Cloud Services

February 2025

Informatica Intelligent Cloud Services report

Download Informatica Intelligent Cloud Services product report

Buyer's Guide

MuleSoft Anypoint Platform

February 2025

Download MuleSoft Anypoint Platform product report

Also Known As

Informatica IICS, IICS

Data Integrator, Anypoint MQ

Overview

Informatica Intelligent Cloud Services is a next generation iPaaS, which is made up of a growing number of data management products. The productivity of the environment is accelerated by a common user experience across all products, the AI/ML-driven intelligence of the CLAIRE™ engine, and a microservices architecture.

Informatica

MuleSoft Anypoint Platform is used for integration and API management, connecting enterprise applications across retail, e-commerce, and supply chain. It supports cloud-to-cloud and cloud-to-on-premises scenarios with real-time and asynchronous messaging.

Users leverage MuleSoft Anypoint Platform for diverse integrations including cloud-based and on-premises, enabling data transformations, middleware functions, and hybrid integrations. It seamlessly connects systems like SAP, Salesforce, and Oracle, facilitating data transfers and integrating legacy systems. The platform offers a graphic interface, quick implementation, and a variety of connectors, contributing to its popularity for robust and scalable solutions. Despite its strengths, users seek better technical support, more connectors, simplified runtime management, and improved documentation.

What are the key features of MuleSoft Anypoint Platform?

Marketplace for integration platforms: Provides pre-built connectors and templates.
API management: Efficient management and monitoring of APIs.
Graphic interface: User-friendly design for ease of use.
Monitoring capabilities: Comprehensive monitoring and observability features.
Quick implementation: Rapid deployment of integrations and APIs.
Pre-built templates: Ready-to-use templates for common integrations.
Stability and performance: Reliable and high-performing platform.
Data transformation with DataWeave: Powerful tool for data mapping and transformation.
Support for hybrid deployments: Flexibility to integrate cloud and on-premises systems.

What benefits and ROI can users expect?

Increased connectivity: Seamless integration of multiple systems.
Operational efficiency: Streamlined processes and data flows.
Scalability: Ability to grow with business needs.
Cost savings: Reduced development time with pre-built components.
Enhanced visibility: Improved monitoring and management of integrations.

Enterprises in retail, e-commerce, and supply chain implement MuleSoft Anypoint Platform to connect various applications and systems. It supports real-time messaging for inventory management, synchronizes customer data across platforms, and integrates with legacy systems for smooth data migration. Users benefit from quick deployments and a marketplace that accelerates integration projects.

Salesforce

Sample Customers

2-1-1 San Diego, Hastings, AARP , Ace Hardware

VMware, Gucci, MasterCard, Target, Time Inc, Hershey's, Tesla, Spotify, Office Depot, Intuit, CBS, Amtrak, Salesforce, Gap, Ralph Lauren

Buyer's Guide

Informatica Intelligent Cloud Services vs. MuleSoft Anypoint Platform

January 2025

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