

Pega Platform and Informatica IDMC compete in the enterprise software market, focusing on business process management and data management respectively. Pega Platform appears to have the edge in providing enterprise-level solutions, while Informatica IDMC shines in comprehensive data management.
Features: Pega Platform provides no-code and low-code capabilities, a strong case management system, and seamless cloud integration, making it attractive to large enterprises. Meanwhile, Informatica IDMC excels in data governance, employs MDM capabilities, and offers scalable data integration features.
Room for Improvement: Pega Platform faces issues with complex upgrades, integration capabilities, and a costly licensing structure, coupled with a steep learning curve for non-technical users. Informatica IDMC could benefit from an improved UI design, better integration functionalities, cost-effectiveness, and enhanced documentation and support aiding transitions from on-premises solutions.
Ease of Deployment and Customer Service: Pega Platform offers flexibility with cloud and on-premise deployment options but suffers from lengthy setup times and evolving technical support efficiency. Informatica IDMC is generally easy to deploy in cloud environments, providing supportive technical assistance, though service responsiveness and cost concerns in lengthy deployments can be issues.
Pricing and ROI: Pega Platform's pricing can be seen as expensive but justified by its enterprise-level functionality, offering significant ROI through efficiency gains in large businesses. Informatica IDMC has a pricing model based on data volume and CPU usage, which can be expensive without discounts, though its powerful MDM and data governance features contribute to a positive ROI for data-intensive projects.
Leadership prefers to utilize third-party tools, such as Snowflake, which has both storage and ELT features.
The stability and performance remain issues.
Compared to Collibra Catalog, where the value is noticeable within six months.
Due to the tool's maturity limitations, solutions are not always simple and often require workarounds.
Even after going out of service support, they still reached back to me whenever I raised tickets.
We expect more responsive assistance because they have the expertise since Informatica is their tool, but I don't see enough expertise on the Informatica support side.
I never needed support from the platform standpoint, but if additional features are required, we have regular meetings with the product team for feedback.
The technical support from Pega is very low, rating a one or two out of ten.
Pega's technical support team is very helpful.
I have used the product over multiple systems and was able to write reports for large data sets without any performance issues.
As a SaaS platform, IDMC is quite scalable and provides complete flexibility.
There are many options available, and the licensing model is quite good, supporting our needs effectively.
Currently, big banking providers and insurance providers, even the members for healthcare payers, are using more than millions of operations on a daily or weekly basis.
Stability is crucial because IDMC holds business-critical data, and it needs to be available all the time for business users.
There are substantial stability issues with Informatica Cloud Data Quality on the cloud.
I find the stability to be good, with occasional restarts required every two to three months due to glitches.
The tool needs to mature in terms of category-specific attributes or dynamic attributes.
The current solution requires code-writing and tweaking, while other solutions offer material-level matches.
If the development interface could be optimized to have fewer modules, it would be greatly beneficial.
Pega introduced Constellation, which allows a user to build a more engaging visual experience.
For customer interactions, while the Pega Platform's AI-based decisioning and predictive analytics are great, the Process AI is not very popular yet, as it works on process data rather than customer data.
My learning curve in robotics has been challenging.
It ranges from a quarter million to a couple of million a year.
Informatica Intelligent Cloud Services is affordable for my specific use cases, with the pricing being rated three or four on a scale where one is very cheap.
Regarding pricing, compared to other tools I have worked with, Informatica offers competitive pricing, which I find not high in terms of starting strategy.
Pega is priced higher than open-source options like Flowable but is suitable for large-scale industries like banking and insurance.
The pricing is expensive, and this is an issue.
From a licensing perspective, it is higher than the competition.
The platform's ability to pull in data from other platforms without the need for an additional integration tool enhances its appeal.
The connectors serve as the main functionality, making data integration processes more efficient by saving time and effort.
We could run data quality rules as part of Service Bus, which ensured the integrity of customer information before it was entered into our database.
Management capabilities such as dashboards.
Pega Platform is excellent for enterprise-level solutions with integrations to entire systems, including case management, service orchestration, CRM, decision-making capabilities, digital process automation, and AI-driven functionalities.
| Product | Market Share (%) |
|---|---|
| Pega Platform | 4.4% |
| Informatica Intelligent Data Management Cloud (IDMC) | 1.4% |
| Other | 94.2% |


| Company Size | Count |
|---|---|
| Small Business | 51 |
| Midsize Enterprise | 27 |
| Large Enterprise | 153 |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 15 |
| Large Enterprise | 69 |
Informatica Intelligent Data Management Cloud (IDMC) offers seamless integration of master data management, data quality, and data integration with a cloud-native architecture supporting multiple data management styles, optimizing data governance through metadata management.
IDMC enhances data synchronization and mapping tasks, utilizing a broad range of connectors to interact efficiently with data sources. Its precise address validation via AddressDoctor and intuitive navigation bolster user empowerment, delivering agility, scalability, and security in data governance. Despite its strengths, areas like ease of use, SAP integration, and reporting could benefit from enhancements. Connectivity issues and workflow complexities are noted, needing improvements in performance, support, and licensing cost. Users demand expanded ETL capabilities, real-time processing, and broader data source support to address growing data needs.
What are the key features of IDMC?In industries such as banking, healthcare, and telecom, IDMC is implemented for data integration, cloud migration, and enhancing data quality. Its capabilities are crucial for metadata management, lineage tracking, and real-time processing, ensuring high data quality and streamlined operations.
Pega Platform provides flexible business process management with a focus on rapid application development and automation through a low-code approach, enhancing efficiency across sectors.
Pega Platform is renowned for its ability to streamline operations with robust automation features, including robotic process automation and decision-making capabilities. Its intuitive interface and workflow management contribute to a reputation for enhancing business processes. Although users face challenges with integration limitations and high licensing costs, they benefit from rapid deployment and efficient process adaptations. The unified architecture reduces complexity, while case management and integration services support digital transformations in sectors such as banking, insurance, and healthcare.
What are the key features of Pega Platform?
What benefits and ROI should users expect?
In industries like insurance, banking, healthcare, and government, Pega Platform is implemented to automate diverse workflows, supporting initiatives from claims processing to customer onboarding. Enterprises use Pega for case management and digital transformations, valuing its out-of-the-box integrations and real-time reporting capabilities to boost operational automation and enhance customer experiences.
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