ThousandEyes and Infraon IMS compete in network monitoring. ThousandEyes has an advantage in user-friendliness and integration, while Infraon IMS benefits from superior customization options.
Features: ThousandEyes monitors cloud providers and ISPs, integrates well with Cisco products, and allows for pinpointing issues along network paths. Infraon IMS offers advanced customization, real-time dashboards, and role-based monitors for better task management.
Room for Improvement: ThousandEyes needs to improve its dashboards, device monitoring, and documentation. Infraon IMS requires enhancements in reporting, SaaS capabilities, and AI features, along with more straightforward licensing models.
Ease of Deployment and Customer Service: Both products offer on-premises and hybrid cloud deployment options. ThousandEyes is rated highly for customer support with fewer unresolved tickets, whereas Infraon IMS provides good support but can improve its effectiveness.
Pricing and ROI: ThousandEyes is viewed as pricey but provides significant ROI, especially in network performance. Infraon IMS is budget-friendly with flexible pricing, though its licensing can be complex.
Infraon IMS is used for monitoring network status, managing critical IT infrastructure, and ensuring connectivity. It helps organizations automate processes, gain network insights, and manage firewalls in private and cloud environments.
Infraon IMS is designed to assist in monitoring leased lines, switches, data center services, and devices across different environments. It provides alerts, manages assets, supports ITSM rules, and handles ticketing and incident management. With its comprehensive reporting on uptime, downtime, and memory utilization, Infraon IMS delivers detailed insights facilitating efficient infrastructure management. The platform integrates seamlessly with various systems and simplifies operations through real-time network monitoring, customizable reports, and a role-based access control system.
What are Infraon IMS's key features?Infraon IMS is implemented across diverse industries to manage and monitor IT infrastructures, from small to large-scale environments. It is especially beneficial in sectors needing reliable connectivity and efficient incident management, such as telecommunications, finance, and cloud service providers. The platform aids these industries in maintaining operational continuity and optimizing resource allocation.
ThousandEyes is a Network Intelligence platform that delivers visibility into every network an organization relies on, whether public or private. ThousandEyes enables users to optimize application delivery, end-user experience and ongoing infrastructure investments.
With cloud, enterprises can innovate much faster, but the growing number of cloud and SaaS applications means that more apps are being delivered over the Internet. This increases dependence on the Internet, a public “best effort” network, and other third-party infrastructures, substantially reducing the ability of IT teams to predict, visualize and control operational behavior. This results in a chaotic and unmanageable IT environment, making issue resolution a time-consuming ordeal, potentially impacting reputation and revenue. ThousandEyes has innovated an approach based on an unmatched distribution of smart agents across the Internet and enterprise, providing visibility all the way to the end user. ThousandEyes gathers and analyzes massive volumes of Network Intelligence data from all of these vantage points, enabling organizations to solve even their most obscure performance problems in minutes. By using ThousandEyes in the planning and testing phases of cloud adoption, customers can also strategically identify and fix underlying problems before production deployment of business-critical applications.
The ThousandEyes solution is ubiquitous across industry sectors, and since launching in mid-2013, customers have come from a diverse set of industry sectors, which include Silicon Valley technology companies, financial services, healthcare, pharmaceuticals, retail, manufacturing and education.
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