Infrascale Backup & Disaster Recovery vs Quest NetVault Plus comparison

Infrascale and Quest Software are both solutions in the Disaster Recovery (DR) Software category. Infrascale is ranked #28, while Quest Software is ranked #24 with an average rating of 8.0. Infrascale holds a 0.6% mindshare in DRS, compared to Quest Software’s 0.9% mindshare. Additionally, 90% of Infrascale users are willing to recommend the solution, compared to 83% of Quest Software users who would recommend it.

Infrascale Backup & Disaste...

Read 13 Infrascale Backup & Disaster Recovery reviews

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211 Comparison Views

90% willing to recommend

Quest NetVault Plus

Read 11 Quest NetVault Plus reviews

540 Views
345 Comparison Views

83% willing to recommend

Infrascale Backup & Disaste...

Quest NetVault Plus

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Executive SummaryUpdated on Mar 9, 2025

Infrascale Backup & Disaster Recovery and Quest NetVault Plus compete in the backup and disaster recovery solutions category. Based on the given data, Infrascale appears to have the upper hand in flexibility and simplicity, while Quest NetVault Plus stands out in scalability and reporting.

Features: Infrascale Backup & Disaster Recovery is known for its simplicity, efficient disaster recovery capabilities, and flexibility in booting systems locally or in the cloud. Its automated backups and Critical Server Insurance feature offer comprehensive protection for physical and virtual servers. Quest NetVault Plus is recognized for large-scale deployment capabilities, efficient backup cataloging, and robust reporting features. Its web-based interface provides broad accessibility and ease of use.

Room for Improvement: Infrascale could enhance its offering with bandwidth limitation control, Linux backups integration, and more robust geographic data diversity. It could also benefit from improved cloud-to-cloud backup and integration of its suite into a single platform. Quest NetVault Plus users would prefer a more intuitive interface, faster restore functionality, and better granularity in file restoration. Pricing adjustments and enhanced command-line capabilities are also areas for improvement.

Ease of Deployment and Customer Service: Infrascale offers flexible deployment options with hybrid, private, and public clouds, which enhance its versatility. Users have noted improvements in customer service, making it a strong point. Quest NetVault Plus primarily operates as an on-premises solution, and user feedback highlights reliable customer support and effective account management.

Pricing and ROI: Infrascale’s pricing is competitive and integrates well with billing systems, although recent licensing complexity is noted. Despite this, it is valued for its flexibility and potential ROI. Quest NetVault Plus offers capacity- and component-based licensing but is generally perceived as more expensive. While both products deliver ROI, Infrascale's pricing and flexibility give it an edge in user satisfaction.

To learn more, read our detailed Infrascale Backup & Disaster Recovery vs. Quest NetVault Plus Report (Updated: April 2025).

Buyer's Guide

Infrascale Backup & Disaster Recovery vs. Quest NetVault Plus

April 2025

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Helped 847,625 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Infrascale Backup & Disaste...

Ranking in Backup and Recovery

64th

Ranking in Disaster Recovery (DR) Software

28th

Average Rating

9.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Cloud Backup (48th), Disaster Recovery as a Service (9th), SaaS Backup (40th)

Quest NetVault Plus

Ranking in Backup and Recovery

47th

Ranking in Disaster Recovery (DR) Software

24th

Average Rating

7.2

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2025, in the Disaster Recovery (DR) Software category, the mindshare of Infrascale Backup & Disaster Recovery is 0.6%, up from 0.4% compared to the previous year. The mindshare of Quest NetVault Plus is 0.9%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Disaster Recovery (DR) Software

Featured Reviews

Harry Vining

Owner at Vtek Systems

The overall ease of use and ease of management using the dashboard is excellent

I can't really think of anything that really needs to be improved from my perspective, because I only use the backup. Maybe someone who is using something else might have a different opinion on that. But for the online backup and recovery tool, I'm not going to say there's anything that needs improvement. They can always improve stuff. But from the top of my head, I can't think of anything. It does what it needs to do. That's it. It doesn't need to do anything more than what it does and nothing less than what it's doing. The Infrascale dashboard when it comes to centralized deployment and configuration is excellent. I have no problems with the solution. They could always make it better. They can always make the GUI a little bit nicer, the interface level a bit better. There's always room for improvement, but there's nothing on the top of my head that's saying, "Hey, this is what needs to be fixed." But, the programmers are probably working on their own things. So, there's always room for improvement.

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Isa Safii

Senior System Engineer at PT. Virtus Technology Indonesia

Comprehensive data protection and reliable backup capabilities enable smooth disaster recovery operations

The features of Quest NetVault Plus ( /products/quest-netvault-plus-reviews ) that are most valuable include the ability to pick up and restore to tape servers and external hard disks. It allows us to pick up from devices and then restore to the same devices or external server storage. Additionally, the application supports scanning files for malware before backup operations.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature is disaster recovery, where we have the ability to boot up VMs quickly in a disaster."

"The ease of use is valuable. It is user-friendly. Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution."

"The overall ease of use and ease of management of the solution using the Infrascale dashboard is excellent. I'd rate it 10 out of 10 because the dashboard is very simple to use. For someone with a technical background, it's a wonderful piece of software to be using in a cloud environment. But if you're not technical, then it might be a problem. It could be confusing for non-technical people. If you don't know what you're doing, you could kind of screw it up. Any human with two brain cells can do it. It's like anything else. So, once you train a human, they're good. Anybody can do it. Anybody with a competent brain can use it and go with a little bit of technical skill. It might be confusing in the beginning, but once you're trained up and you've used it a little bit, like anything else in your life, it'll be easy. They'll come as normal."

"The most valuable feature of this solution is that it is simple to use."

"Get Infrascale and talk to their team. They will support you, and they will make you the happiest customer out there."

"The Infrascale Dashboard is very easy to understand, has a good overview, and gives me access to all my appliances without having to have a local VPN connection to the individual clients. It makes it very easy to find my way around."

"The initial setup was straightforward and we received support from the manufacturer."

"Given that we are in the hurricane belt, the spin-up of replicated servers in the cloud is among the most valuable features. If our site goes down we can just connect to the cloud appliance, spin up the servers, and we are good to go."

More Infrascale Backup & Disaster Recovery pros

"It has File and SQL backup, which is the main benefit for us."

"Quest NetVault Plus has a high level of stability."

"The initial setup is straightforward. It's not that complicated. Deployment took maybe about 15 minutes."

"The user interface is good."

"The platform helps us with efficient QoreStor deduplication (DD) capabilities and configuration."

"Its dashboard is quite well done. When you log into the GUI, you can basically see everything you need to know. There is also the possibility to edit the view as you like, which is great."

"The solution allows us to block off our network and only give access to whatever we want."

"If a job is pending, the solution communicates it to us through emails."

More Quest NetVault Plus pros

Cons

"The pricing model that they recently changed to is a little bit complicated, and the biggest area for improvement is a better way of figuring out how to price it."

"Having options to replicate between their data centers, once the data is offsite, would be an improvement that they could make."

"They set me up as a vendor, not as a client. So sometimes I end up in the wrong portal and I'm doing vendor things instead of client things, and I didn't realize that right away. Once I figured it out I just changed my favorites on my desktop to go to the client-side."

"When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups."

"In terms of what I would like to see, it would be to make the solution available across multiple clouds."

"There is room for improvement by making the interface a little more intuitive when navigating to recover flat files or an old server."

"The only thing I would suggest, and I have talked to my manager about it already, is that they should have a direct backup-to-cloud solution. It should be something that does not require me to do an image backup, and then individual file and folder backups, to be able to restore individual files."

"I would like to see more features for the section on the viruses and maybe another in reference to two-factor authentication."

More Infrascale Backup & Disaster Recovery cons

"There are command-line limitations. There is not a very strong possibility to work with the command line. The commands that are there are not that powerful, and you need to be very good at scripting, for example, in PowerShell or in Bash in case it is running on Linux systems. You need to combine a lot of commands together, and still, you will not get a great output that is presentable to others. You cannot work with it as easily."

"The interface can be improved. It should be more clear what features are available and make them easy to find."

"The storage capacity is very low."

"The initial setup is a little complex."

"The stability of the solution is poor."

"There are certain issues with the product that we report to Quest, and we get offered a workaround instead of a fix. There could be better interaction with the development teams, perhaps in terms of transparency."

"The product’s SQL backup plugin needs improvement."

"I would like to see the option of cloud-based management."

More Quest NetVault Plus cons

Pricing and Cost Advice

"The appliances have different prices because of storage, size, and memory. For example, the older machines support more virtual machines, whereas the new one only supports one virtual machine. As we have purchased the later appliances, they have probably been a little bit more expensive because they have to be good enough to keep the business running if the physical server goes down. We learned our lesson from the one that went down when we tried to run products and it wasn't quick enough."

"The licensing structure was changed some time ago and it's a lot more efficient and the price points are a lot better. They're improving and heading in the right direction."

"The licensing is based on how much data you have plus what appliances you need."

"It is super competitive. It is worth taking a look at it from a licensing and pricing perspective."

"Infrascale's pricing, to me, was outstanding and was one of the major factors in my decision to go with Infrascale... My customer had a different solution before and his monthly payment was three times as much as the payment he now has with Infrascale."

"You get unlimited clients and buy a bucket of space. In addition to the standard fees there were setup fees."

"The pricing is fair, and they are interested in working with MSPs as part of their market."

"Our licensing fees are billed every four months."

More Infrascale Backup & Disaster Recovery pricing and cost advice

"The price of our 12-month contract is approximately $1,500 AUD ($1,100 USD)."

"When we purchased four licenses, we were given a very good price. However, it is still on the high side when compared to some other vendors."

"The tool is expensive."

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Top Industries

By visitors reading reviews

Financial Services Firm

20%

Computer Software Company

17%

Real Estate/Law Firm

10%

Healthcare Company

Computer Software Company

14%

Manufacturing Company

Real Estate/Law Firm

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is your experience regarding pricing and costs for Infrascale Platform?

They are incredibly fair and willing to work with their partners to make their pricing work for both partners and the end users. To someone considering Infrascale but is concerned about the price, ...

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What needs improvement with Infrascale Platform?

When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups.

See all answers

What is your primary use case for Infrascale Platform?

We use their online backup, their cloud-based backup, and their cloud-based Office 365 backup.

See all answers

What do you like most about Quest NetVault ?

NetVault is a great cloud-ready enterprise backup software for hybrid data centers. Here are some of the things I really like about the solution: It is easy to use right out of the box and scales ...

See all answers

What do you like most about Quest NetVault?

If a job is pending, the solution communicates it to us through emails.

See all answers

What needs improvement with Quest NetVault?

The storage capacity is very low. The solution removes all the data in 15 days. We need the history for at least one or two months. I need the history whenever I run Tape. I need the details of the...

See all answers

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Compared 11% of the time

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Product Reports

Buyer's Guide

Infrascale Backup & Disaster Recovery

April 2025

Infrascale Backup & Disaster Recovery report

Download Infrascale Backup & Disaster Recovery product report

Buyer's Guide

Quest NetVault Plus

March 2025

Download Quest NetVault Plus product report

Also Known As

Infrascale Platform

NetVault Backup, Quest NetVault, Quest NetVault Backup, BakBone

Overview

Infrascale overcomes the complexity of creating backup and disaster recovery solutions without sacrificing performance and reliability. We provide fast, secure recovery that enables customers to feel confident that their data is fully protected from any type of disaster, whether it be operational, environmental, or malicious. Infrascale provides data protection for SaaS applications, endpoints, and servers.

SaaS BACKUP

Protect Microsoft 365, Google Workspace, Box, Dropbox, and Salesforce data from accidental deletion and malicious attacks. Infrascale Cloud Application Backup (ICAB) provides customers with essential data protection that isn’t included in their SaaS provider’s limited retention policies. It also protects the broadest set of SaaS applications and delivers ease of use and ease of deployment.

ENDPOINT BACKUP

Direct-to-cloud backup and recovery solution for endpoints. Infrascale Cloud Backup (ICB) provides unlimited retention and version history, MSI installer and single pane of glass management, and ransomware anomaly detection. This delivers ease of use, ease of management, and protection from cybersecurity threats.

SERVER BACKUP AND DISASTER RECOVERY

Boot ready in minutes to run your systems when they go down due to any reason including server crashes, ransomware attacks, or natural disasters. Infrascale Backup & Disaster Recovery (IBDR) provides boot-ready time for failover that averages 2 minutes as well as unlimited disaster recovery and failover testing. In order to eliminate downtime and data loss, IBDR also provides a centrally managed Infrascale Management Dashboard.

Infrascale

Quest NetVault Plus is used by organizations for efficient backup in environments such as retail machines, VMware, and virtual servers, including Hyper-V. It supports hybrid environments with Nutanix Xi.

Quest NetVault Plus is designed for backing up databases, applications, and security logs in hybrid environments. It includes a universal backup system with deduplication and allows data path mapping. Users install a client agent on PCs and a server agent for recovery tasks. Commonly used in industries like pharma, Quest NetVault Plus offers a web interface for network-wide access, dashboards for visualization, and reliable stability and reporting features. While appreciated for its backup management and efficient search capabilities, users desire improvements in its web interface and compatibility.

What are the key features of Quest NetVault Plus?

Efficient Search: Quickly locate tables and databases in backups.
Time-Saving Restoration: Speeds up recovery tasks.
Streamlined Management: Manage backups across different locations easily.
User-Friendly Interface: Offers network-wide access via an intuitive web interface.
Comprehensive Dashboard: Provides clear visibility of backup processes.

What benefits should organizations expect from Quest NetVault Plus?

Stability and Reporting: Reliable backup operations with built-in reporting tools.
Media Utilization: Optimize backup media usage for cost efficiency.
Capacity Planning: Plan for storage needs with detailed reports.
Communication: Stay informed with email notifications on backup status.

In industries like pharma, Quest NetVault Plus is implemented by configuring agents on clients and servers for effective backup and recovery. Its adaptability in hybrid setups with Nutanix Xi enhances server backup management, while its dashboard and reporting capabilities assist in monitoring and optimizing backup workflows across sectors.

Quest Software

Sample Customers

MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies

intel, Mars, MERK, Microsoft, Uber, Visa

Buyer's Guide

Infrascale Backup & Disaster Recovery vs. Quest NetVault Plus

April 2025

Free Report: Infrascale Backup & Disaster Recovery vs. Quest NetVault Plus

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