Infrascale Backup & Disaster Recovery and VMware Live Recovery compete in the backup and disaster recovery category. Infrascale is seen as having the upper hand in pricing and customer support, while VMware leads in feature robustness for complex IT environments.
Features: Infrascale stands out with its ease of use, quick virtual machine boot-up in both local and cloud environments, and the Critical Server Insurance feature for comprehensive server protection. VMware's strengths include automation, non-disruptive disaster recovery testing, and array-based integration, offering zero RPO and RTO.
Room for Improvement: Infrascale can improve in licensing flexibility, geographic data diversity, and dashboard usability. VMware could benefit from better integration with other platforms, enhanced automation, and a more intuitive interface.
Ease of Deployment and Customer Service: Infrascale offers hybrid cloud flexibility and improved customer service with responsive support. VMware provides strong on-premises solutions with knowledgeable account teams, though Infrascale's personalized support enhances its deployment experience.
Pricing and ROI: Infrascale's competitive and flexible pricing model offers substantial ROI, especially for smaller enterprises. VMware is considered more expensive due to its complex licensing, providing significant ROI mainly for larger organizations with substantial disaster recovery needs.
The right expertise, a timely response, and being able to get to the right person to help you resolve the problem are very important.
Their average mean time to resolve open tickets is an hour.
They are knowledgeable.
The technical support from VMware is very good and operates based on a service level.
One person can manage hundreds and hundreds of endpoints without any issues.
I would rate the stability a ten out of ten.
There was a recent announcement in terms of moving Infrascale to the cloud, which makes it easier for the customer in terms of usability.
Many customers do not rely on just one cloud provider and want to work with multiple clouds.
When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups.
It's important for the cost to be justified based on the features used in production.
I would like to see improved integration services with other solutions, such as SIEM management or security monitoring.
The licensing area needs improvement as the cost per virtual machine is high.
To someone considering Infrascale but is concerned about the price, I would say that they should get Infrascale's service no matter what it costs because any downtime or any loss of data is substantially worse than any cost for backup.
The per-terabyte pricing is very competitive compared to the others.
Previously, when acquiring a license for Ethiopian drug supply chains, the price was significantly high, especially after Broadcom joined VMware.
For cloud-based solutions, the cost seems quite pricey, so we stick to on-premises deployment.
What I like the most about it is that backups and restores are simple, straightforward, and clean.
Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution.
It is used for data replication between data centers and allows for quick response in times of failure, ensuring data availability.
The solution offers a rich set of features, well adapted in the market.
The capability and the functionality of the features are very helpful for us.
Infrascale overcomes the complexity of creating backup and disaster recovery solutions without sacrificing performance and reliability. We provide fast, secure recovery that enables customers to feel confident that their data is fully protected from any type of disaster, whether it be operational, environmental, or malicious. Infrascale provides data protection for SaaS applications, endpoints, and servers. SaaS BACKUP Protect Microsoft 365, Google Workspace, Box, Dropbox, and Salesforce data from accidental deletion and malicious attacks. Infrascale Cloud Application Backup (ICAB) provides customers with essential data protection that isn’t included in their SaaS provider’s limited retention policies. It also protects the broadest set of SaaS applications and delivers ease of use and ease of deployment. ENDPOINT BACKUP Direct-to-cloud backup and recovery solution for endpoints. Infrascale Cloud Backup (ICB) provides unlimited retention and version history, MSI installer and single pane of glass management, and ransomware anomaly detection. This delivers ease of use, ease of management, and protection from cybersecurity threats. SERVER BACKUP AND DISASTER RECOVERY Boot ready in minutes to run your systems when they go down due to any reason including server crashes, ransomware attacks, or natural disasters. Infrascale Backup & Disaster Recovery (IBDR) provides boot-ready time for failover that averages 2 minutes as well as unlimited disaster recovery and failover testing. In order to eliminate downtime and data loss, IBDR also provides a centrally managed Infrascale Management Dashboard. |
We monitor all Disaster Recovery (DR) Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.