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Infrascale Backup & Disaster Recovery vs VMware Live Recovery comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 14, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.0
Infrascale boosts ROI through cost-effective, fast disaster recovery, enhancing client satisfaction and profitability while minimizing downtime.
Sentiment score
8.2
VMware Live Recovery offers up to 50% DR cost savings and enhances ROI with automation and resource-efficient management since 2012.
 

Customer Service

Sentiment score
8.5
<p>Infrascale Backup &amp; Disaster Recovery is praised for its responsive, expert customer service, quick resolutions, and proactive communication.</p>
Sentiment score
7.2
VMware Live Recovery customer service varies, but technical support is generally responsive and helpful, with minor delays reported.
The right expertise, a timely response, and being able to get to the right person to help you resolve the problem are very important.
Their average mean time to resolve open tickets is an hour.
They are knowledgeable.
The technical support from VMware is very good and operates based on a service level.
 

Scalability Issues

Sentiment score
6.8
<p>Infrascale Backup &amp; Disaster Recovery efficiently scales for diverse businesses, aiding growth with strong support despite occasional data capacity challenges.</p>
Sentiment score
7.4
VMware Live Recovery is praised for scalability and ease of use, despite challenges with compatibility and configuration issues.
One person can manage hundreds and hundreds of endpoints without any issues.
 

Stability Issues

Sentiment score
8.4
<p>Infrascale Backup &amp; Disaster Recovery is stable with high uptime, fast support, minimal maintenance, and improved cloud usability.</p>
Sentiment score
7.5
VMware Live Recovery is reliable with some upgrade challenges, receiving positive ratings for stability and compatibility, despite occasional issues.
I would rate the stability a ten out of ten.
There was a recent announcement in terms of moving Infrascale to the cloud, which makes it easier for the customer in terms of usability.
 

Room For Improvement

Users seek improvements in Infrascale's bandwidth options, Linux support, SSD use, pricing, data diversity, security, and multi-cloud integration.
VMware Live Recovery struggles with stability, integration, and costs, requiring usability improvements and better support, licensing, and management.
Many customers do not rely on just one cloud provider and want to work with multiple clouds.
When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups.
It's important for the cost to be justified based on the features used in production.
I would like to see improved integration services with other solutions, such as SIEM management or security monitoring.
The licensing area needs improvement as the cost per virtual machine is high.
 

Setup Cost

Infrascale Backup offers competitive, flexible pricing ideal for small enterprises, though it requires negotiation and setup costs.
VMware Live Recovery can be costly, especially for smaller enterprises, compared to alternatives like Veeam or Nutanix.
To someone considering Infrascale but is concerned about the price, I would say that they should get Infrascale's service no matter what it costs because any downtime or any loss of data is substantially worse than any cost for backup.
The per-terabyte pricing is very competitive compared to the others.
Previously, when acquiring a license for Ethiopian drug supply chains, the price was significantly high, especially after Broadcom joined VMware.
For cloud-based solutions, the cost seems quite pricey, so we stick to on-premises deployment.
 

Valuable Features

Infrascale provides simple, rapid VM boot-up and robust backup, recovery, and protection for servers with a user-friendly interface.
VMware Live Recovery offers automated disaster recovery with seamless integration, minimizing downtime and enhancing business continuity across industries.
What I like the most about it is that backups and restores are simple, straightforward, and clean.
Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution.
It is used for data replication between data centers and allows for quick response in times of failure, ensuring data availability.
The solution offers a rich set of features, well adapted in the market.
The capability and the functionality of the features are very helpful for us.
 

Categories and Ranking

Infrascale Backup & Disaste...
Ranking in Disaster Recovery as a Service
9th
Ranking in Disaster Recovery (DR) Software
28th
Average Rating
9.2
Reviews Sentiment
7.3
Number of Reviews
13
Ranking in other categories
Backup and Recovery (64th), Cloud Backup (48th), SaaS Backup (40th)
VMware Live Recovery
Ranking in Disaster Recovery as a Service
1st
Ranking in Disaster Recovery (DR) Software
5th
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
80
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Disaster Recovery (DR) Software category, the mindshare of Infrascale Backup & Disaster Recovery is 0.6%, up from 0.4% compared to the previous year. The mindshare of VMware Live Recovery is 9.0%, down from 11.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Disaster Recovery (DR) Software
 

Featured Reviews

Harry Vining - PeerSpot reviewer
The overall ease of use and ease of management using the dashboard is excellent
I can't really think of anything that really needs to be improved from my perspective, because I only use the backup. Maybe someone who is using something else might have a different opinion on that. But for the online backup and recovery tool, I'm not going to say there's anything that needs improvement. They can always improve stuff. But from the top of my head, I can't think of anything. It does what it needs to do. That's it. It doesn't need to do anything more than what it does and nothing less than what it's doing. The Infrascale dashboard when it comes to centralized deployment and configuration is excellent. I have no problems with the solution. They could always make it better. They can always make the GUI a little bit nicer, the interface level a bit better. There's always room for improvement, but there's nothing on the top of my head that's saying, "Hey, this is what needs to be fixed." But, the programmers are probably working on their own things. So, there's always room for improvement.
ErmiasGirma - PeerSpot reviewer
Ensures data availability and enables efficient migration between data centers
In our organization, we have deployed VMware Live Recovery for disaster recovery purposes. We have two data centers, and VMware Live Recovery is used for data replication between these centers. It is used to ensure data availability and for migration purposes when the primary data center is down…
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Use our free recommendation engine to learn which Disaster Recovery (DR) Software solutions are best for your needs.
845,406 professionals have used our research since 2012.
 

Comparison Review

it_user159711 - PeerSpot reviewer
Nov 9, 2014
VMware SRM vs. Veeam vs. Zerto
Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…
 

Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
17%
Real Estate/Law Firm
10%
Healthcare Company
8%
Computer Software Company
17%
Financial Services Firm
13%
Government
9%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Infrascale Platform?
They are incredibly fair and willing to work with their partners to make their pricing work for both partners and the end users. To someone considering Infrascale but is concerned about the price, ...
What needs improvement with Infrascale Platform?
When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups.
What is your primary use case for Infrascale Platform?
We use their online backup, their cloud-based backup, and their cloud-based Office 365 backup.
What do you like most about VMware Cloud Disaster Recovery?
Setting up VMs can be done quickly. It is easy to use.
What is your experience regarding pricing and costs for VMware Cloud Disaster Recovery?
We use a three-year license, and the cost for VMware Live Recovery can be high. Previously, when acquiring a license for Ethiopian drug supply chains, the price was significantly high, especially a...
What needs improvement with VMware Cloud Disaster Recovery?
The licensing area needs improvement as the cost per virtual machine is high. If they offered discounts or minimized their prices, it would be more beneficial.
 

Also Known As

Infrascale Platform
VMware Cloud Disaster Recovery, Datrium DRaaS , VMware SRM
 

Overview

 

Sample Customers

MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
Certainty Home Loans, VPay, ZEON
Find out what your peers are saying about Infrascale Backup & Disaster Recovery vs. VMware Live Recovery and other solutions. Updated: March 2025.
845,406 professionals have used our research since 2012.