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Instana Infrastructure Monitoring vs ThousandEyes comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Instana Infrastructure Moni...
Ranking in Cloud Monitoring Software
25th
Average Rating
9.6
Reviews Sentiment
7.9
Number of Reviews
2
Ranking in other categories
IT Infrastructure Monitoring (33rd)
ThousandEyes
Ranking in Cloud Monitoring Software
15th
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
16
Ranking in other categories
Network Monitoring Software (6th), Digital Experience Monitoring (DEM) (4th)
 

Mindshare comparison

As of April 2025, in the Cloud Monitoring Software category, the mindshare of Instana Infrastructure Monitoring is 0.8%, up from 0.7% compared to the previous year. The mindshare of ThousandEyes is 2.7%, up from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Monitoring Software
 

Featured Reviews

Hakimuddin Ronaque - PeerSpot reviewer
Has the capability to automatically integrate with a large number of products
Scalability-wise, I rate the solution an eight out of ten. I have not worked much on other technologies, like SAP or VMware's virtualization part, on-prem infrastructure, or cloud infrastructure. Instana Infrastructure Monitoring is so fast and easy to adapt that it works fine. I have not explored other operating systems or infrastructure solutions because my company doesn't have that customer scale. Most of our customers are on-prem or on AWS or Azure, but Instana Infrastructure Monitoring adapts to their infrastructure very well. My company came to know how well Instana Infrastructure Monitoring adapts to our customers' infrastructures when we take care of the PoC phase. Around 12 to 15 people in my company use the product.
Satyavrat Nirala - PeerSpot reviewer
Offers user monitoring and Internet insights and include customer journeys
It’s evolving; I feel it needs more holistic integration. It needs more improvement. It’s very good, but the integration can be slightly complicated on different platforms. I used it for a healthcare organization, and the integration was slightly challenging. In future releases, I would like to explore AI capabilities. AI would be more valuable because it works across different cloud and server systems. It looks into issue detection and insight modeling, so that is something I feel will be very helpful in the near future. More AI because of compliance and other challenges, not because of the product challenge. It’s about regulations, and we have HIPAA laws in the US and many different kinds of laws. Because of that, these specific elements and certain units don’t allow the tooling system to be fully utilized. We also support a certain segment of healthcare, which is the army healthcare segment, which is more government-controlled. There are certain restrictions in moving into the cloud. That’s where I thought those elements might need some more improvement. Also, looking into how we’ll be able to use more data visualization. It has it, but it doesn’t give you everything. If you look into the elements of use and so many other elements are there, but the UI/UX also has to be improved a bit, I feel. From a developer’s standpoint, it’s very easy, but from a consultant’s standpoint, there can be more enhancement, like one-click view and one-click report generation. Those things should be more seamless.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product's initial setup is easy."
"The product is easy to deploy."
"The most valuable aspect of the solution was the ability to see how the connection quality is between the sites and get an alert if it was turning bad."
"The solution is very easy to use."
"ThousandEyes gives companies better visibility."
"The solution's most valuable feature is network security."
"The company provides excellent service."
"One feature I liked is end-user monitoring."
"It's fairly easy to set up."
"From our perspective, ThousandEyes stands out as an invaluable tool because of its deep and extensive capabilities."
 

Cons

"The product’s scalability is an area with certain limitations, making it an area where improvements are required."
"Instana Infrastructure Monitoring needs to support monitoring of the .NET framework since it is one of the areas where the solution currently has shortcomings."
"More detailed documentation explaining the metrics and the testing mechanisms would be helpful."
"It's an expensive solution."
"Once I fully use the tool 100%, I'm sure I would have something to critique, however, for now, I'm happy with it."
"They only offer synthetic requests."
"It might be practical to extend monitoring capabilities to include network devices"
"ThousandEyes should expand its application monitoring to monitor some communication applications."
"The tool does not provide features for application-level monitoring."
"It would be nice if the solution covered other areas like server monitoring."
 

Pricing and Cost Advice

"The cost of the tool is around 130 USD per month."
"The solution costs several thousand dollars per year."
"In our company, we incur a yearly expense in our company for the licensing part. I rate the solution's pricing a seven out of ten since it is expensive."
"It is a quite expensive solution."
"The solution's pricing is cheap; I rate it a five out of ten."
"The solution is cheap."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
14%
Manufacturing Company
10%
Insurance Company
8%
Computer Software Company
21%
Financial Services Firm
13%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with Instana Infrastructure Monitoring?
The product’s scalability is an area with certain limitations, making it an area where improvements are required.
What is your primary use case for Instana Infrastructure Monitoring?
I use the solution in my company, especially if an application is down and it is considered to be a P1 issue or a critical issue. The network team will blame the application team, while the applica...
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
What needs improvement with ThousandEyes?
When I first started using ThousandEyes, I found it challenging to extract useful information due to the numerous options available. I needed some training to effectively troubleshoot. More detaile...
 

Overview

 

Sample Customers

booxware, drivenow, scopevisio, enevo, TimoCom, mobitech
Wayfair, GitHub, Craigslist, Comcast, SurveyMonkey, Lyft, Box, HP, Zendesk, IO Data Centers, Good Technology, NNTCommunications, Proofpoint, Schneider, Crowdstrike, Avera, Pitney Bowes, InstartLogic, Shutterfly, Shutterstock, Condé Nast, Roche, Jive, Actelion, Brocade, Infor, Okta, JLL, DigitalOcean, Zuora, NetSuite, CloudFlare, One, DemonWare, Quantcast, Carbonite, CareerBuilder, Prosper, Oscar, Slack
Find out what your peers are saying about Instana Infrastructure Monitoring vs. ThousandEyes and other solutions. Updated: March 2025.
846,617 professionals have used our research since 2012.