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QPR ProcessDesigner vs iServer comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iServer
Ranking in Business Process Design
13th
Average Rating
7.4
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
Enterprise Architecture Management (7th)
QPR ProcessDesigner
Ranking in Business Process Design
25th
Average Rating
8.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Business Process Design category, the mindshare of iServer is 1.6%, down from 1.9% compared to the previous year. The mindshare of QPR ProcessDesigner is 0.4%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Design
 

Featured Reviews

Antonios Lazanakis - PeerSpot reviewer
Flexible, easy to use, and easy to import data
We use iServer to establish an enterprise architecture function in our organization iServer is a very flexible platform for defining your own enterprise architecture model. It is very easy to import data, and we also have good integration with Visual Drawing Tools and SharePoint. The solution is…
it_user211722 - PeerSpot reviewer
FactView was easy to use and integrate.
Process simulation Performance monitoring Business intelligence I was a consultant mainly at Standard Bank, I worked for the supplier of the QPR Suite. It was used mainly for balanced scorecard to track organisation performance, but also for process mapping and monitoring as part of their Six…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution has wide use within Microsoft products. The integration with Microsoft products, and, in particular, Microsoft Office, is great."
"The initial setup is easy."
"iServer has valuable features for workflow and document management."
"This flexibility is the most helpful part in the standard version."
"It has helped having data lineage in the business cluster, which is used as control artifacts."
"Tech support is very responsive. They solved issues within a prompt response time."
"We like the governance."
"The most valuable feature is its reporting capability. It offers various packages for different types of reports, such as business and project management reporting packs."
"It makes communication easier due to transparency on processes."
"​Processes become clearer, easier to understand, and easier to spot in development areas."
 

Cons

"The one issue is that if you want to import predefined work, you need to put the licensing model in. So if you wanted to import work that was done before, you then need to buy a separate product for that."
"There are other solutions out there that have a better user interface."
"It runs relatively slowly."
"Cannot see which activities are control activities."
"Enhancing integration options with ERP or ITSM-related solutions for triggering automated requests for process definitions, changes, and tracking them in the iServer."
"The product is more expensive than Spark."
"The migration tool needs to be included in the main package, and not as a separate license."
"There can be some performance issues using the solution that should be improved. When you make modifications modify to files there are embedded data within that can take a while to process."
"There is definitely a need to produce models in XML. There is already something available, but it seems that transferring between the different modelling tools is difficult."
 

Pricing and Cost Advice

"Aim for the exact number of people who shall define/review approve and view the processes, as it will impact the cost."
"The solution is cheaper than its competitors."
"They offer annual subscriptions for developing countries, which are not affordable for small or medium businesses."
"It's about 13K to set up and 9K for the license for three months. I think it's about 20K a year, but we haven't firmed up on pricing yet because the price depends on how long we commit to the solution."
"The product has a moderate pricing."
"The price of iServer is reasonable compared to other solutions."
Information not available
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Top Industries

By visitors reading reviews
Educational Organization
35%
Financial Services Firm
12%
Government
9%
Computer Software Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about iServer?
iServer has valuable features for workflow and document management.
What needs improvement with iServer?
iServer should invest in enhancing the capabilities of the embedded drawing tool, draw.io. draw.io is a drawing tool used to draw architectural diagrams, flow diagrams, etc. It is an alternative to...
What is your primary use case for iServer?
We use iServer to establish an enterprise architecture function in our organization.
Ask a question
Earn 20 points
 

Also Known As

No data available
ProcessGuide, QPR Software ProcessGuide
 

Overview

 

Sample Customers

Barclays, Cathay Pacific, Deloitte, British Gas, MasterCard
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Find out what your peers are saying about QPR ProcessDesigner vs. iServer and other solutions. Updated: March 2025.
845,406 professionals have used our research since 2012.