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Ivanti Neurons for Patch Management vs Kaseya VSA comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Ivanti Neurons for Patch Ma...
Ranking in Patch Management
39th
Average Rating
8.0
Reviews Sentiment
7.7
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Kaseya VSA
Ranking in Patch Management
7th
Average Rating
7.6
Reviews Sentiment
4.6
Number of Reviews
32
Ranking in other categories
Remote Monitoring and Management (RMM) (2nd)
 

Mindshare comparison

As of March 2025, in the Patch Management category, the mindshare of Ivanti Neurons for Patch Management is 0.2%, up from 0.0% compared to the previous year. The mindshare of Kaseya VSA is 3.5%, down from 4.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Patch Management
 

Featured Reviews

AK
Patching tasks have become efficient and automated, saving significant time
The primary use case for Ivanti Neurons for Patch Management is patching both servers and computers. I am using it for security control and batch management The most effective feature of Ivanti Neurons for Patch Management is its reactivity when a patch is released before its due date.…
Ben Blissett - PeerSpot reviewer
Broken from the beginning and never functioned as anticipated
They had a major issue that resulted at one point (the straw that broke the camel's back for us, although we'd been fighting with support for months by that point in time) in which every Kaseya VSA customer was offline for two weeks. This vulnerability pushed us over the edge. It never functioned as intended. If it functioned as it was supposed to, it would've been fantastic. However, the previous solution we used just performed reliably and so much better. I can't say that there was anything positive about my experience. The intent of the software, other than integrations, is to be able to just make an anytime secure direct connection to an endpoint. However, whenever we would connect, at least half the time, it would not record keystrokes properly, no matter what system we connected from. So if you're trying to enter a password, there'd be 2-3 seconds' latency in the response and then it would just spew out a bunch of letters and numbers you didn't type in. You would just try, try, try again to type in something, and just half the time it worked, half the time it didn't. If you brought up more than three or four endpoints simultaneously, it never worked. It was a major point of contention for us. For us, at least, it just didn't work. It just was broken. Scripting didn't fire, reports didn't come back, and monitoring wasn't there. A server goes down or a router goes offline, no notification. Stuff like that. Bush league.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most effective feature of Ivanti Neurons for Patch Management is its reactivity when a patch is released before its due date."
"We can schedule the patching of the endpoints."
"The most valuable features of this solution are automation, inventory, and patch management."
"The most valuable piece of the puzzle for me is what they call Live Connect. It is the piece that allows you to support an end-user without having to take the keyboard and mouse."
"VSA installs an agent on every computer that allows users to create a help desk ticket with one click. That's why I chose VSA. Many users never create tickets when they have a problem. Sometimes I won't know about an issue until they run into me and say, "Hey, this has been broken for two months.""
"The most valuable part of this solution is the security features that it offers."
"The patch management and the remote support are very good, especially the remote support. There is a module built into the solution which allows remote control without necessarily interrupting the user. We could manage things in the background without them seeing or interacting with anything, which is a very useful feature."
"The ease of access and ease of use was great."
"The training that we received was quite good."
 

Cons

"Reporting needs improvement. It is not very useful and lacks depth."
"The agent-based monitoring solution can be improved."
"Our main concern is related to security. Kaseya had a ransomware attack a few months ago, and it was a big concern for us because Kaseya was the main RMM tool that we were using. We faced a lot of difficulties accessing our users and systems. So, security is our main concern."
"The UI could be streamlined. The menu has 18 options, but we only use three. It has a lot of redundant stuff. Software management, software deployment, patch management, etc., all do the same thing, but they're different programs and licenses."
"The stability of the solution is good but it can be improved."
"The deployment process could be better."
"The user interface is somewhat outdated."
"The reporting feature in Kaseya VSA could improve by being more user-friendly. The reporting overview is too wordy or the representation can be better."
"The technical support of the solution is an area with shortcomings that needs improvement."
 

Pricing and Cost Advice

Information not available
"I find Kaseya VSA's pricing extraordinarily expensive, with very limiting contracts. They discuss being flexible once you're locked in, but I haven't found that true. It is one of the most expensive tools in my arsenal and our highest expense to any company."
"With the on-prem, you buy the agent license. That's a one-time fee, and it varies depending on how many you have. You also pay annual maintenance on the number that you have. So, there are two fees involved: a one-time fee and a recurring fee."
"I think it costs more than ManageEngine."
"The pricing is quite good and we are satisfied with it."
"The dollar exchange rate in Brazil is very high, so the price should be better for our country."
"It is not expensive. Anyone can afford it. Most of the time, we get a discount for licenses. We had about 5,000 agents, and we received a discount on the price. There is only the licensing cost. If you use the on-prem version, you also have the infrastructure cost."
"We were looking at a price of $22.50 cents per user."
"You're going to pay for this solution, but you're going to get so much more out of it in reporting, asset management, and the ability to manage your clients. I would recommend giving Kaseya serious consideration and I would recommend implementing it."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
14%
Healthcare Company
6%
Educational Organization
6%
Financial Services Firm
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about Kaseya VSA?
The most valuable feature of Kaseya VSA is the ability to control laptops remotely.
What needs improvement with Kaseya VSA?
The network monitoring module today is not the best one. If it can improve, it would be better.
What is your primary use case for Kaseya VSA?
We are a reseller. I am conducting some research since we are a vendor for the Kaseya solution.
 

Comparisons

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Overview

 

Sample Customers

1. Aetna 2. Accenture 3. Aconex 4. Adidas 5. AIG 6. Airbus 7. Akamai 8. Alibaba 9. Allianz 10. Amazon 11. American Express 12. Aon 13. Apple 14. ATT 15. Autodesk 16. Aviva 17. Bank of America 18. Barclays 19. Bayer 20. Bechtel 21. BlackRock 22. Boeing 23. BNP Paribas 24. Cisco 25. CocaCola 26. Comcast 27. Credit Suisse 28.Cushman Wakefield 29. Dell 30. Deutsche Bank 31. eBay
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