Ivanti Neurons Patch for Intune vs Quest KACE Systems Management Appliance (SMA) comparison

Ivanti Neurons Patch for Intune vs. Quest KACE Systems Management Appliance (SMA)

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Categories and Ranking

Ivanti Neurons Patch for In...

Ranking in Patch Management

9th

Average Rating

8.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Quest KACE Systems Manageme...

Ranking in Patch Management

7th

Average Rating

8.8

Number of Reviews

Ranking in other categories

Configuration Management (14th), Endpoint Compliance (7th)

Mindshare comparison

As of October 2024, in the Patch Management category, the mindshare of Ivanti Neurons Patch for Intune is 2.7%, down from 7.5% compared to the previous year. The mindshare of Quest KACE Systems Management Appliance (SMA) is 7.1%, up from 6.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Patch Management

Featured Reviews

AlfonsoNaranjo

Senior Technology Consultant at SoftwareONE

Nov 21, 2023

A hybrid solution for patching with reporting feature but lack support

I provide the customer with the steps to follow, and they follow their scheduling and procedures. I also provide the information to the people involved in the pilot. My role is solely to provide a technical approach. The client decides how to handle communications, reputation management, etc. I provide a technical perspective. The solution’s effectiveness depends on the reliability of the computers and their agents. If the computers are not functioning properly, the agents may not receive policies from the cloud, and patches may not be deployed as expected. The time it takes for policies to reach computers and be executed can vary depending on the specific circumstances. While the cloud component of the solution is consistently reliable, the client-side components can be more unpredictable. They can do their on-premises patching capabilities in Intune if they have a well-established and functioning IT infrastructure. Similarly, implementing a patching solution from Intune is very easy for new organizations starting from scratch. Overall, I rate the solution a seven out of ten.

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Fernando Cezario

Level 2 Support at Tigs

Jan 25, 2024

Helpful for IT asset management and offer a good dashboard

I like the KACE software dashboard so much! It's convenient. I don't need to know technical details like file formats (PDF or whatever) for installation, even for applications like Adobe. Here's how I use it: Let's say I have a license for Adobe and I need to install it on a computer named Julian. I simply open a case, enter the name of the application (Adobe), open the dashboard, and search for the computer named Julian. Once I select the computer, it shows up in the dashboard. Now, in the same case, I can open a large batch of software, select the application (Adobe Acrobat again), and choose the computer named Julian. KACE then deploys the application with minimal errors, usually within one or two minutes. Julian even receives a notification on their computer that the installation process has begun. It's fantastic! Moreover, it helped so much streamline our IT asset management and inventory. Sometimes someone changes the computer assigned to someone else. For example, Juliano had a computer, and then Matos changed it to his own use. I wouldn't know about this change if it weren't for KACE. KACE automatically tracks this information and saves it for me, allowing me to call it up on the dashboard. For example, if I need to find Juliano's computer in the system, I don't need to search through endless spreadsheets. I just search for "Juliano" in KACE. KACE also lists other details like the last login user. So, if I see "Juliano" on KACE but a different user is logged in, that tells me something might be wrong. I find this functionality very helpful for IT asset management.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Ivanti Patch's most valuable features are the patch module and the package distribution."

"We use the solution for security patching of Windows devices."

"The solution is a good product and I have heard that the interface is more friendly than that of Windows."

"Both in terms of features and operations, this is a good solution."

"It is very easy to use, as well as extremely efficient and accurate."

"The most valuable features are device management and support for upgrading applications."

"I have found the interface and ease of use valuable features. Additionally, it is very easy to patch VMs and other systems, such a Linux. We are able to do patches even without the internet manually."

"We can set a maintenance window and push the patch."

More Ivanti Neurons Patch for Intune pros

"The scripting part increases IT productivity because of the specialized software in our environments for students' courses. You need to use software which is not programmed by developers. A lot of software for building houses or other things is developed by normal guys, who do not have much skill in programming. When you need to install this type of software, it is very difficult. You have to install registry keys, etc. For that, it is very good to use the scripting part of this solution. So, you can automate this part as well."

"When vulnerabilities are exploited so much, it is nice to be able to quickly detect or deploy what is needed within our off-work hours or during work hours without a reboot."

"The ability to build scripts right on the deployment center itself, as well as building groups that take those scripts/task chains has been absolutely invaluable and one of the most important parts of my whole environment."

"There is ease of use, and its pricing was a driving factor."

"The most valuable feature of KACE is the mass package deployment. There are a lot of endpoint management solutions in the market. The way KACE responds is with the installation management feature, which is done in a very intelligent way, as well as scripting. It's wow. It's really wow. On top of that, there is a mass undeployment feature as well."

"KACE automatically tracks this information and saves it for me, allowing me to call it up on the dashboard. For example, if I need to find Juliano's computer in the system, I don't need to search through endless spreadsheets. I just search for "Juliano" in KACE. KACE also lists other details like the last login user."

"The scripting is a very valuable feature, as it saves us time on pushing certain things out to the users, such as software and patches."

"We're able to deploy software and push out fixes to endpoints faster than ever."

More Quest KACE Systems Management Appliance (SMA) pros

Cons

"I tried to be a partner of Ivanti and, from this vantage point, the quotes are, perhaps, a bit high."

"Ivanti Patch could be improved with better integration with other cloud solutions."

"It's a difficult configuration because you need to install many servers in a location, and you have to install the primary server in the main location."

"I would like to have better support for the application."

"The reports have to show the compliance level of the patching, which Ivanti does not provide."

"The product's support and configuration need to improve. It needs to be more scalable."

"There are times when there is an update that causes some issues. These issues should be sorted out before the release."

"Customers sometimes ask about non-existent features, and we pass these requests on to Ivanti."

More Ivanti Neurons Patch for Intune cons

"The solution needs to have the ability to push out managed feature updates from Microsoft in a more seamless way."

"There should be a mini toolbox, like the competitors of KACE have, with the small features for KACE administrators. That would make their lives easier. If you are troubleshooting a specific endpoint, remote control is available as is Wake-on-LAN. But if you want to execute some commands, you have to use a third-party tool, the PS tool. If they would integrate those small things, it would make KACE more powerful."

"My biggest complaint is that almost every time they send out a new version, it fixes something and breaks another. Something that wasn't working in the last version now works, but something else stops; or they'll remove some dashboard that I really found to be nice and replace it with something totally different that I could care less about."

"I would sure like them to be able to copy and paste out of OneNote. That drives me nuts. You can't copy from OneNote into KACE."

"Sometimes the information is not as real time as it's supposed to be."

"The software asset management functionality is an area that needs to be improved. It could be more automated because when connections need to be made, such as when I connected Adobe and my malware removed, the process was pretty much manual."

"The customization of the interface needs improvement for things like end user tickets. While the functionality is good, some of that UI stuff does need improvement."

"I still need better communication about which processes are really due and which processes are currently being processed. According to the initial setup service provider, there is still no real management or overview on KACE where you can really see 100 percent of what is going on as well as what is going to be processed next and whether I can influence the overall process. It could really help me if I knew, e.g. exactly in 10 minutes my colleague will be supplied with this or that software. I haven't found this yet. If they could add this, that would be cool. It is still missing and I haven't yet found something like this."

More Quest KACE Systems Management Appliance (SMA) cons

Pricing and Cost Advice

"The license can get expensive if you have a lot of nodes."

"For the one that works with SCCM, it is relatively inexpensive at $8 USD per node, yearly. The standalone product has two versions; the one that patches servers is about $45 USD annually and the version that patches workstations is about half that price at $22 USD."

"The solution is expensive compared to other products."

"The solution is affordable."

"While the price is a bit high, it may be equitable with the features one gets with the product, such as that involving the interface."

"Its pricing model is good for what it offers. Nobody here gives me a hard time about renewing the contract every year. It might be a little cost prohibitive for a smaller company who has to stand up a virtual environment as well as have virtual environment licensing and the hardware. If you have a smaller environment, it might be cost prohibitive. If you only have a couple of hundred computers, you might be more willing to do those manually. In our environment, the cost savings of having KACE far outweigh the licensing costs. We are okay with its pricing model."

"We are a university. So, we have a very good price for the system. I think the price for the system is worth it because of the security patch management. The security patch management is very important for us. The price is very good for KACE SMA, the functionality you get, and the patch management."

"There are no costs in addition to the standard licensing fees."

"Their pricing is per end-point device. There is an initial cost for the license for the server, which is pretty low, and then there is a per end-point device license, which is also fairly low. So, the pricing is still reasonable."

"The product is reasonably priced."

"The pricing is great. It's billed annually and it's very reasonable."

"We pay annually for technical support."

"Licensing is done on a per device basis, so it's dependent on how many agents you've got installed."

More Quest KACE Systems Management Appliance (SMA) pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Government

14%

Manufacturing Company

Financial Services Firm

Computer Software Company

13%

University

12%

Government

10%

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Ivanti Patch for Windows?

We use the solution for security patching of Windows devices.

What needs improvement with Ivanti Patch for Windows?

There are some issues in the on-premises infrastructure of the clients.

What advice do you have for others considering Ivanti Patch for Windows?

What do you like most about Quest KACE Systems Management?

KACE automatically tracks this information and saves it for me, allowing me to call it up on the dashboard. For example, if I need to find Juliano's computer in the system, I don't need to search t...

What is your experience regarding pricing and costs for Quest KACE Systems Management?

It is expensive in Brazil. Generally, it's considered expensive, especially compared to solutions like Spiceworks.

What needs improvement with Quest KACE Systems Management?

Easier integration would be beneficial.

Microsoft Configuration Manager vs Ivanti Neurons Patch for Intune

Comparisons

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ManageEngine Patch Manager Plus vs Ivanti Neurons Patch for Intune

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Microsoft Windows Server Update Services vs Quest KACE Systems Management Appliance (SMA)

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Product Reports

Patch Management

Download Ivanti Neurons Patch for Intune product report

Quest KACE Systems Management Appliance (SMA)

Download Quest KACE Systems Management Appliance (SMA) product report

Quest KACE Systems Management Appliance (SMA) report

Also Known As

Ivanti Patch for Windows, Patch for Windows, Shavlik Patch for Windows

Dell KACE Systems Management

Learn More

Ivanti

Quest Software

Overview

Better protect against threats that stem from vulnerabilities in third-party applications.

Improve protection against threats that stem from vulnerabilities in third-party applications by extending Intune with risk-based third-party patch publishing – without any additional infrastructure.

Quest KACE Systems Management Appliance is a comprehensive endpoint and service desk management platform. It supports IT operations with functionalities such as ticketing, patch management, software deployment, and asset management.

KACE provides robust automation for managing software distribution and patch tasks. Organizations depend on it for security updates, system compliance, and centralized control over diverse devices. Integration with tools like Bomgar and ServiceNow enhances its remote support capabilities, while its intuitive interface streamlines IT processes, increasing productivity. Managing thousands of endpoints, it supports accreditation compliance and reports on system status and security.

What are the key features of Quest KACE SMA?

Automation: Streamlines software deployment and patch management.
Asset Management: Offers comprehensive inventory controls.
Integration: Compatible with Bomgar and ServiceNow for enhanced remote support.
System Deployment: SDA simplifies deployment across multiple machines.
Intuitive Interface: Facilitates IT task management from a single pane.

What benefits and ROI should users look for?

Increased Productivity: Simplifies IT tasks, optimizing resources.
Centralized Control: Manages a wide range of devices from one interface.
Security Compliance: Ensures systems are updated and compliant.
Enhanced Support: Improved remote support through integrations.
Reporting Capabilities: Provides insights into IT operations and status.

Quest KACE Systems Management Appliance is implemented across industries needing robust IT management solutions such as healthcare for compliance and security, education for asset tracking, and corporate enterprises for efficient IT operations. Its multifunctional nature caters to diverse industry requirements, enhancing communication and data management.

Sample Customers

Presbyterian Church

Waypoint, Mattos Filho, Meetic, Gems Education, Green Clinic HealthSystem, Service King

Ivanti Neurons Patch for Intune vs. Quest KACE Systems Management Appliance (SMA)