Ivanti Neurons Patch for Intune vs Quest KACE Systems Management Appliance (SMA) comparison

Ivanti Neurons Patch for Intune vs. Quest KACE Systems Management Appliance (SMA)

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Ivanti Neurons Patch for In...

Ranking in Patch Management

12th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Quest KACE Systems Manageme...

Ranking in Patch Management

10th

Average Rating

8.8

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Configuration Management (14th), Endpoint Compliance (7th)

Mindshare comparison

As of January 2025, in the Patch Management category, the mindshare of Ivanti Neurons Patch for Intune is 2.4%, down from 6.6% compared to the previous year. The mindshare of Quest KACE Systems Management Appliance (SMA) is 7.5%, up from 6.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Patch Management

Featured Reviews

DddGgggg

Information Technology System Engineer at DRÄXLMAIER Group

Allows us to set maintenance windows and deliver patches

We can set a maintenance window and push the patch. I prefer writing scripts, doing software deployment, pushing it, and distributing applications in servers for the corner of the whole location. We download patches from Ivanti, and it collaborates with more than 700 products. For third-party applications, we download the patches, set a role in our environment, and push it using the maintenance window time and activation date. For software deployment, we receive the service request to install and prepare scripts and then push it in many locations according and relevant to the service request for each location. The group or collection devices are affected by the policy.

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Scott Tweed

Windows Engineer at a tech services company with 5,001-10,000 employees

Low maintenance, reliable, and easy to create packages

I like how when you click on the device, it shows you everything that has changed as well as the software versioning. I am really enjoying the inventory aspect of it. The deployment process for both deploying and creating a package is straightforward. I believe the inventory in KACE is superior to SCCM's. I know with SCCM I could do things like remote console into machines via the agent's remote console, but that is not a feature that is provided in KACE. I know that at least in the Systems Management Appliance, I can't get to it. I'm not sure how distribution works, with distribution points. I'm not sure if KACE has that feature. You could use an SCCM to set up distribution points at remote sites so that they don't have to download patches or software from across the country. If you have a DP or something similar, they could pull it down.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution is a good product and I have heard that the interface is more friendly than that of Windows."

"We use the solution for security patching of Windows devices."

"It is very easy to use, as well as extremely efficient and accurate."

"The most valuable features are device management and support for upgrading applications."

"We can set a maintenance window and push the patch."

"Both in terms of features and operations, this is a good solution."

"Ivanti Patch's most valuable features are the patch module and the package distribution."

"I have found the interface and ease of use valuable features. Additionally, it is very easy to patch VMs and other systems, such a Linux. We are able to do patches even without the internet manually."

More Ivanti Neurons Patch for Intune pros

"The most valuable feature is the ability to have an overview of all devices that are accessing our environment."

"With KACE, we were able to have a simplification of the software deployment management with more granularity and flexibility."

"My company had bought some new machines. We used the tool to do some basic settings to ship every machine the same way and undertake the Windows deployment. We did the scripted installation. The tool helped us deploy custom software for specific departments. We also did Windows updates with the product."

"It also does patch management. At the moment, I'm rolling out a new feature update, 20.8.2, and it's a great challenge because we have to deploy it to 1,200 computers in the home office. We want to do it without interrupting production, but KACE is reliable and it's easy to adapt it to my needs for how and when to deploy the feature update."

"KACE has made our life much easier since we got off the Microsoft solution. The Microsoft solution was a lot harder to image over different ports and stuff. They would only have this one place where we could do all the imaging. Now, we have a whole building where we can image from. This means that we can image from our storage area, where we have a place to do our imaging. We can also image right at our desks, which is a lot easier."

"I can reach people now that I couldn't have reached previously. We are saving about 25 percent in time."

"There is one place for a lot of different things. If somebody has a problem with their computer, they will put in a ticket. From there, we will know who it is and the assets assigned to them, because there is one place to go look for what we are talking about and with whom we are talking. Just having one place for everything is really convenient. For example, we are able to deploy software to hundreds of computers. We don't need to go to each individual device."

"The initial setup is relatively easy."

More Quest KACE Systems Management Appliance (SMA) pros

Cons

"I would like to have better support for the application."

"The reports have to show the compliance level of the patching, which Ivanti does not provide."

"I tried to be a partner of Ivanti and, from this vantage point, the quotes are, perhaps, a bit high."

"The product's support and configuration need to improve. It needs to be more scalable."

"It's a difficult configuration because you need to install many servers in a location, and you have to install the primary server in the main location."

"Ivanti Patch could be improved with better integration with other cloud solutions."

"Customers sometimes ask about non-existent features, and we pass these requests on to Ivanti."

"There are times when there is an update that causes some issues. These issues should be sorted out before the release."

More Ivanti Neurons Patch for Intune cons

"The problem is that it's harder to directly emulate a lot of the stuff that the group policies do, using the KACE solution. With regular group policies, you just specify the various settings you want to change on the workstations, and then you specify the workstations and—while it's kind of an ugly mess—it does it. Whereas on KACE, you really have to know what you're doing with scripting to effectively script those exact same changes."

"The KACE Go Mobile App crashes a lot, and it always has. I would love to see that get fixed because it's very convenient when it does work properly, but most of the time it does not."

"The user interface needs improvement as customers have mentioned they do not like the interface since it is not an SMA-based interface and lacks a manual configuration option."

"The customization of the interface needs improvement for things like end user tickets. While the functionality is good, some of that UI stuff does need improvement."

"One of the complications is that they don't have 24/7 support, and they're also not in our time zone... Sometimes, no matter how critical my application is, if my production server is down I won't be able to connect with anybody till 11:00 AM Eastern Standard Time."

"There may be a good reason why some things are not easily able to be done, yet it needs work to compete with some of the other ticketing systems out there now."

"I would like them to implement VBScript language in KACE Systems Management. Currently, we can only use PowerShell."

"I would like for there to be improvement when it comes to Microsoft and Windows updates. It has the ability to do it but the control of it is not there like I have in the Windows Server Update Services. The way KACE does it is still very granular. You don't really see the process like it is in the Windows Server Update Services. I think that would be one of the biggest things that I would like to see KACE really put some work into and really make that a big enhancement."

More Quest KACE Systems Management Appliance (SMA) cons

Pricing and Cost Advice

"For the one that works with SCCM, it is relatively inexpensive at $8 USD per node, yearly. The standalone product has two versions; the one that patches servers is about $45 USD annually and the version that patches workstations is about half that price at $22 USD."

"The license can get expensive if you have a lot of nodes."

"The solution is affordable."

"While the price is a bit high, it may be equitable with the features one gets with the product, such as that involving the interface."

"The solution is expensive compared to other products."

"The cost of KACE has been relatively low compared to other systems. Even if those systems have the same cost, they do not do as much of the third-party patching that KACE natively does."

"We buy consulting fees from Software Factory, then we pay extra for it."

"Their pricing is per end-point device. There is an initial cost for the license for the server, which is pretty low, and then there is a per end-point device license, which is also fairly low. So, the pricing is still reasonable."

"Based on other solutions that we had implemented, its pricing seems to be quite competitive. It is not inexpensive, but it is also not more expensive than any other solution. They have the standard licensing fees and support fees."

"n terms of pricing and licensing, my advice is that you need to assess what you need and then look at what they offer. It's easy to get caught up in the things that you want, but don't really need."

"It was a very attractive price. This is a huge feature of this product. If you would "credit score" this product versus others out there on the market, this one has a very attractive price."

"We are also saving on the licensing fee, compared to other endpoint management solutions."

"Some of the other solutions were just astronomical in price compared with KACE and didn't necessarily have the ease of use either. So, we chose Quest KACE for its easy-to-use features and cost."

More Quest KACE Systems Management Appliance (SMA) pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Government

14%

Manufacturing Company

Financial Services Firm

Computer Software Company

12%

University

12%

Financial Services Firm

10%

Government

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Ivanti Patch for Windows?

We use the solution for security patching of Windows devices.

What needs improvement with Ivanti Patch for Windows?

There are some issues in the on-premises infrastructure of the clients.

What advice do you have for others considering Ivanti Patch for Windows?

I provide the customer with the steps to follow, and they follow their scheduling and procedures. I also provide the information to the people involved in the pilot. My role is solely to provide a ...

What do you like most about Quest KACE Systems Management?

KACE automatically tracks this information and saves it for me, allowing me to call it up on the dashboard. For example, if I need to find Juliano's computer in the system, I don't need to search t...

What is your experience regarding pricing and costs for Quest KACE Systems Management?

The pricing is in the middle range of the market, not too expensive but not the cheapest either.

What needs improvement with Quest KACE Systems Management?

The user interface needs improvement as customers have mentioned they do not like the interface since it is not an SMA-based interface and lacks a manual configuration option.

Microsoft Configuration Manager vs Ivanti Neurons Patch for Intune

Comparisons

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Microsoft Configuration Manager vs Quest KACE Systems Management Appliance (SMA)

Compared 30% of the time

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Compared 27% of the time

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Product Reports

Patch Management

Download Ivanti Neurons Patch for Intune product report

Quest KACE Systems Management Appliance (SMA)

Download Quest KACE Systems Management Appliance (SMA) product report

Quest KACE Systems Management Appliance (SMA) report

Also Known As

Ivanti Patch for Windows, Patch for Windows, Shavlik Patch for Windows

Dell KACE Systems Management

Overview

Better protect against threats that stem from vulnerabilities in third-party applications.

Improve protection against threats that stem from vulnerabilities in third-party applications by extending Intune with risk-based third-party patch publishing – without any additional infrastructure.

Ivanti

Quest KACE Systems Management Appliance is a comprehensive endpoint and service desk management platform. It supports IT operations with functionalities such as ticketing, patch management, software deployment, and asset management.

KACE provides robust automation for managing software distribution and patch tasks. Organizations depend on it for security updates, system compliance, and centralized control over diverse devices. Integration with tools like Bomgar and ServiceNow enhances its remote support capabilities, while its intuitive interface streamlines IT processes, increasing productivity. Managing thousands of endpoints, it supports accreditation compliance and reports on system status and security.

What are the key features of Quest KACE SMA?

Automation: Streamlines software deployment and patch management.
Asset Management: Offers comprehensive inventory controls.
Integration: Compatible with Bomgar and ServiceNow for enhanced remote support.
System Deployment: SDA simplifies deployment across multiple machines.
Intuitive Interface: Facilitates IT task management from a single pane.

What benefits and ROI should users look for?

Increased Productivity: Simplifies IT tasks, optimizing resources.
Centralized Control: Manages a wide range of devices from one interface.
Security Compliance: Ensures systems are updated and compliant.
Enhanced Support: Improved remote support through integrations.
Reporting Capabilities: Provides insights into IT operations and status.

Quest KACE Systems Management Appliance is implemented across industries needing robust IT management solutions such as healthcare for compliance and security, education for asset tracking, and corporate enterprises for efficient IT operations. Its multifunctional nature caters to diverse industry requirements, enhancing communication and data management.

Quest Software

Sample Customers

Presbyterian Church

Waypoint, Mattos Filho, Meetic, Gems Education, Green Clinic HealthSystem, Service King

Ivanti Neurons Patch for Intune vs. Quest KACE Systems Management Appliance (SMA)