Ivanti Neurons Patch for Intune vs Quest KACE Systems Management Appliance (SMA) comparison

Ivanti and Quest Software are both solutions in the Patch Management category. Ivanti is ranked #12 with an average rating of 7.5, while Quest Software is ranked #10 with an average rating of 8.0. Ivanti holds a 1.7% mindshare in PM, compared to Quest Software’s 5.5% mindshare. Additionally, 100% of Ivanti users are willing to recommend the solution, compared to 95% of Quest Software users who would recommend it.

Ivanti Neurons Patch for In...

Read 10 Ivanti Neurons Patch for Intune reviews

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100% willing to recommend

Quest KACE Systems Manageme...

Read 39 Quest KACE Systems Management Appliance (SMA) reviews

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1,147 Comparison Views

95% willing to recommend

Ivanti Neurons Patch for In...

Quest KACE Systems Manageme...

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Executive SummaryUpdated on Oct 27, 2024

Quest KACE Systems Management Appliance and Ivanti Neurons Patch for Intune compete in the device management and patch management category. Quest KACE appears to have the upper hand due to its robust asset management and automation features.

Features: Quest KACE Systems Management Appliance provides efficient endpoint management with integration capabilities such as Bomgar for remote support, image deployment, and software pushing. It excels in robust asset management and offers a single pane of glass for endpoint management across all devices. Ivanti Neurons Patch for Intune offers patch management features and provides an overview of all devices accessing the network.

Room for Improvement: Quest KACE Systems Management Appliance needs improvements in scalability and interface simplicity. Users have also suggested enhanced patch management and third-party tool integration. Ivanti Neurons Patch for Intune users have highlighted a need for better reporting, scalability, and addressing stability issues. Both products could benefit from more streamlined user interfaces and improved integration.

Ease of Deployment and Customer Service: Quest KACE offers flexible deployment with options for on-premises and hybrid cloud environments, alongside highly rated customer service known for expert support. Ivanti Neurons Patch for Intune is limited to on-premises and hybrid deployments, and while its support is good, it doesn't quite match the range of deployment options and customer service levels of Quest KACE.

Pricing and ROI: Quest KACE is noted for its competitive pricing and strong ROI due to timesaving features and comprehensive services, including flexible licensing. Ivanti Neurons Patch for Intune is affordable but may see price increases with a growing number of nodes. Both are considered good investments, but Quest KACE offers a stronger ROI due to extensive functionalities.

To learn more, read our detailed Ivanti Neurons Patch for Intune vs. Quest KACE Systems Management Appliance (SMA) Report (Updated: January 2025).

Buyer's Guide

Ivanti Neurons Patch for Intune vs. Quest KACE Systems Management Appliance (SMA)

January 2025

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Helped 839,319 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Ivanti Neurons Patch for In...

Ranking in Patch Management

12th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Quest KACE Systems Manageme...

Ranking in Patch Management

10th

Average Rating

8.8

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Client Desktop Management (5th), Endpoint Compliance (7th), Remote Monitoring and Management (RMM) (13th)

Mindshare comparison

As of March 2025, in the Patch Management category, the mindshare of Ivanti Neurons Patch for Intune is 1.7%, down from 5.7% compared to the previous year. The mindshare of Quest KACE Systems Management Appliance (SMA) is 5.5%, down from 6.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Patch Management

Featured Reviews

DddGgggg

Information Technology System Engineer at DRÄXLMAIER Group

Allows us to set maintenance windows and deliver patches

We can set a maintenance window and push the patch. I prefer writing scripts, doing software deployment, pushing it, and distributing applications in servers for the corner of the whole location. We download patches from Ivanti, and it collaborates with more than 700 products. For third-party applications, we download the patches, set a role in our environment, and push it using the maintenance window time and activation date. For software deployment, we receive the service request to install and prepare scripts and then push it in many locations according and relevant to the service request for each location. The group or collection devices are affected by the policy.

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Scott Tweed

Windows Engineer at a tech services company with 5,001-10,000 employees

Low maintenance, reliable, and easy to create packages

I like how when you click on the device, it shows you everything that has changed as well as the software versioning. I am really enjoying the inventory aspect of it. The deployment process for both deploying and creating a package is straightforward. I believe the inventory in KACE is superior to SCCM's. I know with SCCM I could do things like remote console into machines via the agent's remote console, but that is not a feature that is provided in KACE. I know that at least in the Systems Management Appliance, I can't get to it. I'm not sure how distribution works, with distribution points. I'm not sure if KACE has that feature. You could use an SCCM to set up distribution points at remote sites so that they don't have to download patches or software from across the country. If you have a DP or something similar, they could pull it down.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I like the product's Peer to Peer patching feature."

"We use the solution for security patching of Windows devices."

"I have found the interface and ease of use valuable features. Additionally, it is very easy to patch VMs and other systems, such a Linux. We are able to do patches even without the internet manually."

"Ivanti Patch's most valuable features are the patch module and the package distribution."

"It is very easy to use, as well as extremely efficient and accurate."

"The solution is a good product and I have heard that the interface is more friendly than that of Windows."

"We can set a maintenance window and push the patch."

"Both in terms of features and operations, this is a good solution."

More Ivanti Neurons Patch for Intune pros

"KACE’s knowledge-based articles are very good."

"The software asset management has been a big help, even when it comes to license true-ups. I can use it to find out how many Tivoli we have, and boom, there's the number... And you can actually click on the information about the software and it shows, for example, that these five servers are where it's being reported. If you really want, you can log in to them and validate."

"The initial setup is relatively easy."

"I am impressed by the service desk ticketing and asset management."

"There is ease of use, and its pricing was a driving factor."

"It also does patch management. At the moment, I'm rolling out a new feature update, 20.8.2, and it's a great challenge because we have to deploy it to 1,200 computers in the home office. We want to do it without interrupting production, but KACE is reliable and it's easy to adapt it to my needs for how and when to deploy the feature update."

"The ability to build scripts right on the deployment center itself, as well as building groups that take those scripts/task chains has been absolutely invaluable and one of the most important parts of my whole environment."

"My company had bought some new machines. We used the tool to do some basic settings to ship every machine the same way and undertake the Windows deployment. We did the scripted installation. The tool helped us deploy custom software for specific departments. We also did Windows updates with the product."

More Quest KACE Systems Management Appliance (SMA) pros

Cons

"The reports have to show the compliance level of the patching, which Ivanti does not provide."

"Customers sometimes ask about non-existent features, and we pass these requests on to Ivanti."

"There are times when there is an update that causes some issues. These issues should be sorted out before the release."

"I tried to be a partner of Ivanti and, from this vantage point, the quotes are, perhaps, a bit high."

"The product's support and configuration need to improve. It needs to be more scalable."

"Ivanti Patch could be improved with better integration with other cloud solutions."

"Ivanti Neurons Patch for Intune needs to improve stability. We had issues with patching."

"It's a difficult configuration because you need to install many servers in a location, and you have to install the primary server in the main location."

More Ivanti Neurons Patch for Intune cons

"One of the complications is that they don't have 24/7 support, and they're also not in our time zone... Sometimes, no matter how critical my application is, if my production server is down I won't be able to connect with anybody till 11:00 AM Eastern Standard Time."

"There is always room for improvement. However, the system does most of what we need at this moment."

"The user interface needs improvement as customers have mentioned they do not like the interface since it is not an SMA-based interface and lacks a manual configuration option."

"I think it should have the ability to have the applications automatically update. It would be really helpful if this would override what the user might choose to do."

"The only hiccups we had were some power issues, where the box was a little under-powered early on."

"The labeling process should be more streamlined. It should be easier to do. It gets confusing at times."

"I would like them to implement VBScript language in KACE Systems Management. Currently, we can only use PowerShell."

"I still need better communication about which processes are really due and which processes are currently being processed. According to the initial setup service provider, there is still no real management or overview on KACE where you can really see 100 percent of what is going on as well as what is going to be processed next and whether I can influence the overall process. It could really help me if I knew, e.g. exactly in 10 minutes my colleague will be supplied with this or that software. I haven't found this yet. If they could add this, that would be cool. It is still missing and I haven't yet found something like this."

More Quest KACE Systems Management Appliance (SMA) cons

Pricing and Cost Advice

"For the one that works with SCCM, it is relatively inexpensive at $8 USD per node, yearly. The standalone product has two versions; the one that patches servers is about $45 USD annually and the version that patches workstations is about half that price at $22 USD."

"The solution is expensive compared to other products."

"The solution is affordable."

"While the price is a bit high, it may be equitable with the features one gets with the product, such as that involving the interface."

"The license can get expensive if you have a lot of nodes."

"Its pricing model is good for what it offers. Nobody here gives me a hard time about renewing the contract every year. It might be a little cost prohibitive for a smaller company who has to stand up a virtual environment as well as have virtual environment licensing and the hardware. If you have a smaller environment, it might be cost prohibitive. If you only have a couple of hundred computers, you might be more willing to do those manually. In our environment, the cost savings of having KACE far outweigh the licensing costs. We are okay with its pricing model."

"Some of the other solutions were just astronomical in price compared with KACE and didn't necessarily have the ease of use either. So, we chose Quest KACE for its easy-to-use features and cost."

"It is expensive in Brazil."

"There are no costs in addition to the standard licensing fees."

"Licensing is done on a per device basis, so it's dependent on how many agents you've got installed."

"The pricing and licensing are good. It's worth it."

"Their pricing is per end-point device. There is an initial cost for the license for the server, which is pretty low, and then there is a per end-point device license, which is also fairly low. So, the pricing is still reasonable."

"It may be more expensive, but you get what you pay for."

More Quest KACE Systems Management Appliance (SMA) pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

18%

Government

14%

Manufacturing Company

Financial Services Firm

Computer Software Company

12%

University

11%

Financial Services Firm

10%

Government

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Ivanti Patch for Windows?

We use the solution for security patching of Windows devices.

See all answers

What needs improvement with Ivanti Patch for Windows?

There are some issues in the on-premises infrastructure of the clients.

See all answers

What advice do you have for others considering Ivanti Patch for Windows?

I provide the customer with the steps to follow, and they follow their scheduling and procedures. I also provide the information to the people involved in the pilot. My role is solely to provide a ...

See all answers

What do you like most about Quest KACE Systems Management?

KACE automatically tracks this information and saves it for me, allowing me to call it up on the dashboard. For example, if I need to find Juliano's computer in the system, I don't need to search t...

See all answers

What is your experience regarding pricing and costs for Quest KACE Systems Management?

The pricing is in the middle range of the market, not too expensive but not the cheapest either.

See all answers

What needs improvement with Quest KACE Systems Management?

The user interface needs improvement as customers have mentioned they do not like the interface since it is not an SMA-based interface and lacks a manual configuration option.

See all answers

Comparisons

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Compared 17% of the time

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Compared 32% of the time

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Compared 25% of the time

BigFix vs Quest KACE Systems Management Appliance (SMA)

Compared 10% of the time

Red Hat Ansible Automation Platform vs Quest KACE Systems Management Appliance (SMA)

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Compared 6% of the time

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Product Reports

Buyer's Guide

Patch Management

February 2025

Download Ivanti Neurons Patch for Intune product report

Buyer's Guide

Quest KACE Systems Management Appliance (SMA)

February 2025

Quest KACE Systems Management Appliance (SMA) report

Download Quest KACE Systems Management Appliance (SMA) product report

Also Known As

Ivanti Patch for Windows, Patch for Windows, Shavlik Patch for Windows

Dell KACE Systems Management

Overview

Better protect against threats that stem from vulnerabilities in third-party applications.

Improve protection against threats that stem from vulnerabilities in third-party applications by extending Intune with risk-based third-party patch publishing – without any additional infrastructure.

Ivanti

Quest KACE Systems Management Appliance is a comprehensive tool for managing IT endpoints. It facilitates asset management, software distribution, and endpoint tracking while offering remote access capabilities and a centralized help desk.

Quest KACE Systems Management Appliance is designed for organizations that need efficient endpoint management. It offers a range of features like inventory tracking, automated patch management, and ticketing. By integrating with remote access tools such as Bomgar, Quest KACE helps reduce manual tasks involved in managing software updates and system deployments. Although it faces challenges in scalability and requires improvements in integration and reporting, it remains a versatile choice for asset tracking and endpoint administration.

What are Quest KACE SMA's key features?

Asset Management: Streamline the organization and tracking of physical and virtual assets.
Remote Access: Integrates with Bomgar for secure, remote troubleshooting and management.
Software Distribution: Deploy applications across devices efficiently without physical intervention.
Centralized Endpoint Management: Manage endpoints from a centralized console to ensure compliance and optimization.
Automated Patch Management: Schedule and deploy patches to maintain system security and performance.
Help Desk: Integrated ticketing system for tracking and resolving user issues.
Scripting and Reporting: Enhance administrative tasks through automated scripts and detailed reports.

What benefits should users consider?

Improved Productivity: Reduces manual interference with automated deployments and updates.
Labor Savings: Minimizes labor requirements with efficient remote management tools.
Integrated Reporting: Provides actionable insights through comprehensive reports to optimize IT operation.
User-Friendly Interface: Boosts effectiveness due to its intuitive, easy-to-navigate design.

Quest KACE Systems Management Appliance is implemented across industries for managing IT assets and endpoints, particularly where remote management and compliance are critical. It's employed in healthcare, education, and government sectors for efficient patch management, inventory control, and software deployment, aiding organizations in managing security accreditations and centralizing help desk operations.

Quest Software

Sample Customers

Presbyterian Church

Waypoint, Mattos Filho, Meetic, Gems Education, Green Clinic HealthSystem, Service King

Buyer's Guide

Ivanti Neurons Patch for Intune vs. Quest KACE Systems Management Appliance (SMA)

January 2025

Free Report: Ivanti Neurons Patch for Intune vs. Quest KACE Systems Management Appliance (SMA)

Find out what your peers are saying about Ivanti Neurons Patch for Intune vs. Quest KACE Systems Management Appliance (SMA) and other solutions. Updated: January 2025.

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