Quest KACE Systems Management Appliance and Ivanti Neurons Patch for Intune compete in the device management and patch management category. Quest KACE appears to have the upper hand due to its robust asset management and automation features.
Features: Quest KACE Systems Management Appliance provides efficient endpoint management with integration capabilities such as Bomgar for remote support, image deployment, and software pushing. It excels in robust asset management and offers a single pane of glass for endpoint management across all devices. Ivanti Neurons Patch for Intune offers patch management features and provides an overview of all devices accessing the network.
Room for Improvement: Quest KACE Systems Management Appliance needs improvements in scalability and interface simplicity. Users have also suggested enhanced patch management and third-party tool integration. Ivanti Neurons Patch for Intune users have highlighted a need for better reporting, scalability, and addressing stability issues. Both products could benefit from more streamlined user interfaces and improved integration.
Ease of Deployment and Customer Service: Quest KACE offers flexible deployment with options for on-premises and hybrid cloud environments, alongside highly rated customer service known for expert support. Ivanti Neurons Patch for Intune is limited to on-premises and hybrid deployments, and while its support is good, it doesn't quite match the range of deployment options and customer service levels of Quest KACE.
Pricing and ROI: Quest KACE is noted for its competitive pricing and strong ROI due to timesaving features and comprehensive services, including flexible licensing. Ivanti Neurons Patch for Intune is affordable but may see price increases with a growing number of nodes. Both are considered good investments, but Quest KACE offers a stronger ROI due to extensive functionalities.
Better protect against threats that stem from vulnerabilities in third-party applications.
Improve protection against threats that stem from vulnerabilities in third-party applications by extending Intune with risk-based third-party patch publishing – without any additional infrastructure.
Quest KACE Systems Management Appliance is a comprehensive endpoint and service desk management platform. It supports IT operations with functionalities such as ticketing, patch management, software deployment, and asset management.
KACE provides robust automation for managing software distribution and patch tasks. Organizations depend on it for security updates, system compliance, and centralized control over diverse devices. Integration with tools like Bomgar and ServiceNow enhances its remote support capabilities, while its intuitive interface streamlines IT processes, increasing productivity. Managing thousands of endpoints, it supports accreditation compliance and reports on system status and security.
What are the key features of Quest KACE SMA?Quest KACE Systems Management Appliance is implemented across industries needing robust IT management solutions such as healthcare for compliance and security, education for asset tracking, and corporate enterprises for efficient IT operations. Its multifunctional nature caters to diverse industry requirements, enhancing communication and data management.
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