We performed a comparison between JenniferSoft and New Relic based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."The dashboard is a valuable feature."
"Sometimes, I monitor the user's time of response and use this information to improve the number of servers on the back-end. Or, I can use it to change my back log for front-end developers and improve their response times. It's very important in this case because I can improve the experience of the final user."
"We are able to drill down and see what is going on in the system."
"The stability of New Relic APM is very good."
"The monitoring so far has been good and we are happy with it."
"It has helped us maintain a much higher uptime than we had previously."
"New features are added often."
"The most valuable feature of New Relic is its ease of use."
"The service maps that it creates, the health maps that it creates, the insights that it provides, etc., are all quite useful."
"The solution is pricy and has room for improvement."
"New Relic APM could improve error debugging and the correlation with the logs. We are receiving some alerts or alarms but we need to correlate with the error log, but it is difficult if it is more than seven months retention period, it is hard to trace. We need this especially for getting historical information."
"There are certain features that are not supported in New Relic, such as CATSEARCH, which allows you to do a full-text search."
"There were some settings we had issues with."
"New Relic does enable frontend performance monitoring by default. However, when we are troubleshooting the issue, New Relic is not able to trace back to the service where the issue is. Other solutions, such as Dynatrace are better."
"There are times when you restart the engines and the servers have a unique ID for the host and you need to remove the server. It is difficult because some are on-premise and others are production hosts. Having downtime is not very good when updating. However, it is not a constant issue."
"The connectivity between legacy and newer cloud applications is not great."
"We would like a dashboard feature to be created for this product. This would allow us to monitor both the front and back-end of our UIs performance, and then report on it."
"Documentation is one of the biggest things that I have a problem with since its documentation is not clear sometimes."
JenniferSoft is ranked 52nd in Application Performance Monitoring (APM) and Observability with 1 review while New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 152 reviews. JenniferSoft is rated 8.0, while New Relic is rated 8.6. The top reviewer of JenniferSoft writes "Easy to deploy, stable, and scalable". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". JenniferSoft is most compared with Grafana, whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Prometheus.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
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