Kaseya VSA vs ManageEngine Desktop Central MSP [EOL] comparison

Kaseya and ManageEngine are both solutions in the Remote Monitoring and Management (RMM) category. Additionally, 85% of Kaseya users are willing to recommend the solution, compared to 100% of ManageEngine users who would recommend it.

Kaseya VSA

Read 33 Kaseya VSA reviews

5,140 Views
3,701 Comparison Views

85% willing to recommend

ManageEngine Desktop Centra...

Read 7 ManageEngine Desktop Central MSP [EOL] reviews

100% willing to recommend

Kaseya VSA

ManageEngine Desktop Centra...

Comparison Buyer's Guide

Download the report

Executive Summary

We performed a comparison between Kaseya VSA and ManageEngine Desktop Central MSP [EOL] based on real PeerSpot user reviews.

Find out what your peers are saying about NinjaOne, Kaseya, TeamViewer and others in Remote Monitoring and Management (RMM).

To learn more, read our detailed Remote Monitoring and Management (RMM) Report (Updated: June 2026).

Buyer's Guide

Remote Monitoring and Management (RMM)

June 2026

Download the complete report

Helped 899,052 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Kaseya VSA

Average Rating

7.6

Reviews Sentiment

4.4

Number of Reviews

Ranking in other categories

Remote Monitoring and Management (RMM) (2nd), Patch Management (10th)

ManageEngine Desktop Centra...

Average Rating

9.0

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Featured Reviews

Farhood Nishat

Senior Manager at dinCloud, Inc.

Lightweight tool aids in remote management but needs better support

Primarily, we are using it for remote monitoring and management as an MSP. We are basically a reseller; we are a service provider, so Kaseya VSA is one of our tools which we use for our managed services The best features of Kaseya VSA are that it's lightweight over the machine and does not create…

Read full review

Donathon Ong

Head of Infrastructure at a financial services firm with 11-50 employees

Responsive support, a straightforward setup, and great endpoint management

There have been a few bugs. I would hope there would be a direct integration to the various cloud solutions, like Intune. Right now, ManageEngine is a separate solution. It doesn't integrate with Intune, AirWatch, or MobileIron in the cloud. It doesn't have this integration with the respective cloud solutions, and if it could have this kind of integration, it would be better. I wouldn't deploy ManageEngine as a standalone since it works better as a compliment rather than an entire solution.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The ease of access and ease of use was great."

"I like the Live Connect module provided by Kaseya. It is a powerful module. I also like the Agent Procedure module. We work with it most of the time."

"After deploying Kaseya VSA, we were able to reduce our IT by one full-time engineer."

"The solution is robust and the price is good for the features that are provided."

"The remote management is quite good. Also, the patch management and service desk are great features of the solution."

"The product's support team is very quick to respond, especially because the tool's technical team operates in the same time zone where I am located."

"The remote support is the most valuable aspect of the solution."

"However, for an office with over a hundred users, multiple locations, and small IT tech teams, this has been an invaluable service for us to have."

More Kaseya VSA pros

"ManageEngine Desktop Central MSP has helped the way our organization functions."

"The interface is intuitive, easy to use, and has a low learning curve."

"The investment that they're making, and the returns that they're getting, are significantly high and the value for purchases is quite huge."

"Easy to manage and it looks good."

"The most valuable feature was the patching system to apply Windows or other programs and the ability to install operating systems in computers using the network, and additionally it is easy to use."

"This really is a great tool that works well both on-premises and in the cloud, with a nifty feature for demilitarized zone deployments."

"The big ROI is that I'm getting a secure environment, which saves time and effort on dealing with disasters."

"The solution is easy to understand. For example, when you remoting to the user's system, you don't have that option to only log in. On this product, you are connecting to the user's computer, it prompts you for what you want to do. You can select that you want to assist the user. The user on the other side will receive a prompt stating that there is someone trying to connect to your system, they can accept or decline the connection. Overall, the solution is easy to connect to the user's system."

More ManageEngine Desktop Central MSP [EOL] pros

Cons

"The response to bugs is slow and software improvement comes slowly too. The lack of response to our feature requests made it feel like they were going into a black hole. Additionally, when we encountered bugs or issues with the VSA, they were slow to respond to those too."

"It's very difficult to update the third-party software on every device."

"The majority of end users ask if there are any notifications or advice regarding when they purchased the hardware and software and when it will expire or need to be replaced, and there are none in Kaseya."

"If you compare with other products, Manage Engine has some features that we like but are not present in Kaseya."

"Making the helpdesk more user-friendly."

"The UI could be streamlined. The menu has 18 options, but we only use three. It has a lot of redundant stuff. Software management, software deployment, patch management, etc., all do the same thing, but they're different programs and licenses."

"The product's user interface is an area with certain shortcomings where improvements are required."

"The deployment process could be better."

More Kaseya VSA cons

"When there is a new user at a store, for example, you have to create it in the ManageEngine Desktop Central MSP AD but the process could be better. They call us with the user's information but if it was possible for them to populate the information when they log the user on IM, and when clicking on ADManager in the system, the information could populate there. We would then only have to add a little more information which would save time."

"There have been a few bugs."

"The partnership models and subscriptions can be improved, as regional master resellers sometimes hog the space."

"Although they say it is an enterprise solution, we don't have 24/seven human support. All we have is only 24/five support available from the vendor."

"Right now, ManageEngine is a separate solution. It doesn't integrate with Intune, AirWatch, or MobileIron in the cloud."

"I have found ManageEngine Desktop Central MSP has many different network issues. Additionally, they need to incorporate more features, they are lacking add-ons."

"The stability is sometimes negatively affected by updates."

"Since this is an on-premise solution we had to update it a couple of times, and because we needed to use a command line to the server, it was not very easy, at least at that time to update the solution. The cloud version of this solution does not have this problem, but on the premise version, it was fairly cumbersome to apply to the Desktop Central server. This process could be made easier. This was the only issue I found with my colleague."

Pricing and Cost Advice

"The pricing is quite good and we are satisfied with it."

"It is, in my opinion, competitive in the market. It is determined by the number of users and licenses needed. Depending on the license count of users, the price ranges from $10 to $80 USD."

"It depends on what products you want. Kaseya loves packages, and if you are packaging, it is more affordable. If you're not packaging, it tends to be a little bit more expensive than others."

"The solution is robust and the price is good for the features that are provided."

"You're going to pay for this solution, but you're going to get so much more out of it in reporting, asset management, and the ability to manage your clients. I would recommend giving Kaseya serious consideration and I would recommend implementing it."

"With the on-prem, you buy the agent license. That's a one-time fee, and it varies depending on how many you have. You also pay annual maintenance on the number that you have. So, there are two fees involved: a one-time fee and a recurring fee."

"Without the managed antivirus, it was about $2,000 a month for the team. It's quite reasonable in that sense. The industry standard is anywhere from $0.90 to $1.10 per endpoint for antivirus, depending on how many you have, so it was fairly priced."

"The dollar exchange rate in Brazil is very high, so the price should be better for our country."

More Kaseya VSA pricing and cost advice

"This product is very cheap compared to others."

"ManageEngine Desktop Central MSP is a less expensive solution than competitors in Latin America."

"This product has an easy setup, good support, and a good price."

"When we sold the solution to one customer, we found out the customer found out that one of their requirements was not being solved because the license only applies to five computers. We all thought at the time the current license that the customer bought covers the 600 computers because of this problem, the license model could be explained better and could be further improved."

See which vendors are best for you

Use our free recommendation engine to learn which Remote Monitoring and Management (RMM) solutions are best for your needs.

See recommendations

899,052 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Performing Arts

11%

Outsourcing Company

Real Estate/Law Firm

Educational Organization

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	26
Midsize Enterprise	4
Large Enterprise	4

By reviewers
Company Size	Count
Small Business	5
Large Enterprise	2

Questions from the Community

What needs improvement with Kaseya VSA?

So far, everything is good, but regarding automation scripts, I would like to see improved or enhanced scripting capabilities where I can create scripts based on automation by using AI. So far, eve...

See all answers

What is your primary use case for Kaseya VSA?

I am currently working with remote monitoring and management solutions, primarily for patch management. I could describe a few use cases for it, and I use it for that.

See all answers

What advice do you have for others considering Kaseya VSA?

I will share my rich experience with Kaseya VSA with others, and I suggest using Kaseya VSA. I gave this review a rating of 9.

See all answers

Ask a question

Earn 20 points

Comparisons

ConnectWise RMM vs Kaseya VSA

Compared 7% of the time

NinjaOne vs Kaseya VSA

Compared 6% of the time

ConnectWise Automate vs Kaseya VSA

Compared 6% of the time

SuperOps.ai vs Kaseya VSA

Compared 5% of the time

Datto Remote Monitoring and Management vs Kaseya VSA

Compared 5% of the time

More Kaseya VSA Competitors

LogMeIn Central vs ManageEngine Desktop Central MSP [EOL]

Compared 100% of the time

More ManageEngine Desktop Central MSP [EOL] Competitors

Product Reports

Buyer's Guide

Kaseya VSA

May 2026

Download Kaseya VSA product report

Buyer's Guide

ManageEngine Desktop Central MSP [EOL]

May 2026

ManageEngine Desktop Central MSP [EOL] report

Download ManageEngine Desktop Central MSP [EOL] product report

Also Known As

No data available

Desktop Central MSP

Overview

Kaseya VSA offers comprehensive IT management, featuring remote and patch management alongside automation. Its efficient administration and security improvements make it a reliable choice for managed IT services.

Kaseya VSA is a robust platform used for remote management, patch and inventory management, monitoring, and automation, making it an ideal choice for managed service providers. Its integration with Kaseya BMS and flexible configuration enhance technical support tasks while robust security measures have been improved since past breaches. However, it requires improvements in security, patch management, mobile device management, and support for various platforms including Mac. Users face challenges with outdated interfaces and cumbersome reporting, needing better integration with technologies like Azure.

What are the most important features of Kaseya VSA?

Live Connect: Offers immediate remote access without user interruption, maintaining productivity.
Patch Management: Efficiently manages software updates and security patches.
Automation: Reduces manual efforts with automated IT tasks.
Integration with Kaseya BMS: Seamlessly connects with other systems for enhanced operations.
Remote Management: Provides tools for troubleshooting and system administration.

What benefits or ROI should you expect?

Time-Saving: Remote access and automation minimize downtime, boosting efficiency.
Cost-Effective: Centralized management lowers operating costs by reducing manual labor.
Enhanced Security: Improved security features help protect networks and data.
Customer Satisfaction: Efficient technical support improves user experience.
Flexibility: Customization options tailor the system to specific business needs.

In industries like healthcare, finance, and retail, Kaseya VSA is implemented to manage complex IT environments, support network security compliance, and automate routine tasks. Managed service providers leverage its capabilities for client network support, ensuring secure, efficient IT operations.

Kaseya

Desktop Central MSP is an integrated Desktop and Mobile Device Management software that helps managed service providers to efficiently manage their customers' desktops, servers, laptops and mobile devices from a central point. It is suitable for small, medium as well as large MSPs.

ManageEngine

Sample Customers

Sage UK, MSP, CodeBlue Ltd, Connect Work Place Solutions, All Covered, 501cTech, Chairo Christian School, Green Duck

South Jersey Techies, DCI, Lumen 21, Provendo, Saga, Gyver, AcroTec

Buyer's Guide

Remote Monitoring and Management (RMM)

June 2026

Download Free Report

Find out what your peers are saying about NinjaOne, Kaseya, TeamViewer and others in Remote Monitoring and Management (RMM). Updated: June 2026.

DOWNLOAD NOW

899,052 professionals have used our research since 2012.

See our list of best Remote Monitoring and Management (RMM) vendors.

We monitor all Remote Monitoring and Management (RMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.