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Kaspersky Endpoint Security for Business vs Quest KACE Systems Management Appliance (SMA) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 27, 2024
 

Categories and Ranking

Kaspersky Endpoint Security...
Ranking in Endpoint Compliance
2nd
Average Rating
8.0
Number of Reviews
119
Ranking in other categories
Endpoint Protection Platform (EPP) (10th), Endpoint Detection and Response (EDR) (10th)
Quest KACE Systems Manageme...
Ranking in Endpoint Compliance
7th
Average Rating
8.8
Number of Reviews
38
Ranking in other categories
Configuration Management (14th), Patch Management (7th)
 

Mindshare comparison

As of October 2024, in the Endpoint Compliance category, the mindshare of Kaspersky Endpoint Security for Business is 31.8%, up from 29.7% compared to the previous year. The mindshare of Quest KACE Systems Management Appliance (SMA) is 4.1%, up from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Compliance
 

Featured Reviews

Karim Mostafa - PeerSpot reviewer
Dec 8, 2023
Easy to setup, stable and good security use cases
I primarily use this solution for security.  I appreciate the good control it offers, which simplifies management. So, I feel confident using this solution. We need a more complete Mobile Device Management (MDM) system. I have been using Kaspersky for eight years. I use the latest version.  I…
Fernando Cezario - PeerSpot reviewer
Jan 25, 2024
Helpful for IT asset management and offer a good dashboard
I like the KACE software dashboard so much! It's convenient. I don't need to know technical details like file formats (PDF or whatever) for installation, even for applications like Adobe. Here's how I use it: Let's say I have a license for Adobe and I need to install it on a computer named Julian. I simply open a case, enter the name of the application (Adobe), open the dashboard, and search for the computer named Julian. Once I select the computer, it shows up in the dashboard. Now, in the same case, I can open a large batch of software, select the application (Adobe Acrobat again), and choose the computer named Julian. KACE then deploys the application with minimal errors, usually within one or two minutes. Julian even receives a notification on their computer that the installation process has begun. It's fantastic! Moreover, it helped so much streamline our IT asset management and inventory. Sometimes someone changes the computer assigned to someone else. For example, Juliano had a computer, and then Matos changed it to his own use. I wouldn't know about this change if it weren't for KACE. KACE automatically tracks this information and saves it for me, allowing me to call it up on the dashboard. For example, if I need to find Juliano's computer in the system, I don't need to search through endless spreadsheets. I just search for "Juliano" in KACE. KACE also lists other details like the last login user. So, if I see "Juliano" on KACE but a different user is logged in, that tells me something might be wrong. I find this functionality very helpful for IT asset management.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The user interface is easy to maintain once it is setup."
"The solution is very easy to use. It's an extremely user-friendly product."
"Kaspersky Endpoint Security for Business's most valuable feature is the ease of management."
"I like that Kaspersky isn't heavy."
"The performance is good. It doesn't use a lot of resources, which is crucial for us."
"It's flexible, and Kaspersky Endpoint Security's performance is good. Also, the pricing is fine."
"Endpoint Security is efficient and easy to use. It doesn't slow the performance of your personal computer."
"The most valuable features in Kaspersky Endpoint Security for Business are protection and encryption. Additionally, the interface is good and it can be integrated with Windows, Linux, and Mac."
"We use the Systems Deployment appliance. It's our bread and butter. It is every machine that gets imaged here in this building and out through the whole state goes through the SDA. We rely on it completely. There is no manual process of getting a laptop out of a box, plugging it up, turning it on, and waiting for Windows to start. If you were to go to Best Buy and buy a brand new laptop, you spend the next two to three hours just setting it up. We don't do that. We get a laptop, plug it into the network, connect it to the SDA, and within about three clicks, we're done."
"We can get the majority of what we need with this product and do not have to spend money on something else."
"Patching is definitely the most valuable feature. It gives us good, centralized software, which comes in very handy since we are doing 400 servers at a time. It enables us to manage all the servers, and to deal with the application team regarding reboots and scheduling."
"KACE has made our life much easier since we got off the Microsoft solution. The Microsoft solution was a lot harder to image over different ports and stuff. They would only have this one place where we could do all the imaging. Now, we have a whole building where we can image from. This means that we can image from our storage area, where we have a place to do our imaging. We can also image right at our desks, which is a lot easier."
"My company had bought some new machines. We used the tool to do some basic settings to ship every machine the same way and undertake the Windows deployment. We did the scripted installation. The tool helped us deploy custom software for specific departments. We also did Windows updates with the product."
"KACE’s knowledge-based articles are very good."
"When vulnerabilities are exploited so much, it is nice to be able to quickly detect or deploy what is needed within our off-work hours or during work hours without a reboot."
"The most valuable feature is the ability to monitor updates—the software versions—on machines so that we can keep everything compliant."
 

Cons

"They should continue to put more security measures in place in order to make it more robust."
"The product is expensive."
"I would like for Kaspersky to generate reports when it detects issues such as malware."
"This product could be improved by integration with Linux. The one limitation this product has is that it's not compatible with and doesn't offer protection for Linux servers. It could also be easier to configure."
"It is hard to maintain the software and upgrade."
"I rate the pricing five out of ten."
"The initial setup is complex."
"The cloud needs to be more robust. We have 1,500 users and Kaspersky has issues handling them. It's a problem."
"The customization of the interface needs improvement for things like end user tickets. While the functionality is good, some of that UI stuff does need improvement."
"The only pain point I have is with their salespeople. They call too often. They're too aggressive in trying to upsell. We know what we need, and we know if we want to expand. I don't mind quarterly calls from them, but sometimes, it is weekly. They need to get their sales team under control. The main goal of their support people and professional services is to make sure they deliver the service, and they deliver it well, whereas their salespeople are so interested in making a sale that they're wasting my time."
"One of the complications is that they don't have 24/7 support, and they're also not in our time zone... Sometimes, no matter how critical my application is, if my production server is down I won't be able to connect with anybody till 11:00 AM Eastern Standard Time."
"There should be a mini toolbox, like the competitors of KACE have, with the small features for KACE administrators. That would make their lives easier. If you are troubleshooting a specific endpoint, remote control is available as is Wake-on-LAN. But if you want to execute some commands, you have to use a third-party tool, the PS tool. If they would integrate those small things, it would make KACE more powerful."
"It took a little bit of time to figure out how to use the KACE Service Desk. I like the way that I'm able to customize it. But when it comes to how our techs are able to use it, it's not as functional as our current solution, which is BMC FootPrints Service Desk."
"The K1000 doesn't communicate well with some clients without SMB. There are some issues with getting things to image correctly because they rely on SMB, and SMB is a protocol that is being removed due to security reasons. Organizations are trying to rely less and less on SMB. I know Quest is aware of it. They've talked about having a new version that wouldn't rely on SMB for connection to the clients, but they haven't gotten there yet."
"The labeling process should be more streamlined. It should be easier to do. It gets confusing at times."
"The initial setup was complex. It is a Linux-based virtual server, where the customer cannot get into the back-end, so you can only follow their prompts. Then, there are specific things that have to be done in their implementation and upgrade phases that have to be done in a certain order or steps. If you don't get those steps right, the system doesn't work. I think that either simplifying that process or providing really good step-by-step documentation would be helpful."
 

Pricing and Cost Advice

"The tool is too expensive compared to other products."
"The solution's pricing is reasonable."
"We have been using a yearly subscription and feel that pricing could be better. Perhaps, discounts could be given, during the renewal process, to those who have been customers for some time."
"The licensing is fine, and it is well within reasonable rates."
"For 300 nodes, we pay about 15,000 Malaysian Ringgit ($3,500 USD)."
"Kaspersky Endpoint Security for Business' pricing is reasonable, and licensing costs are annual."
"Licensing fees are paid on a yearly basis."
"The pricing is a bit more expensive than other products."
"We buy consulting fees from Software Factory, then we pay extra for it."
"It may be more expensive, but you get what you pay for."
"Licensing is very straightforward. They don't overcomplicate it. This is not a Cisco product where you have to have 30 different licenses just to open the box. It's pretty much set-and-forget. You pay an annual license... The cost is in the mid to upper range, but the ROI exceeds the outside cost, especially once you've had the system for a while."
"Based on other solutions that we had implemented, its pricing seems to be quite competitive. It is not inexpensive, but it is also not more expensive than any other solution. They have the standard licensing fees and support fees."
"We are a university. So, we have a very good price for the system. I think the price for the system is worth it because of the security patch management. The security patch management is very important for us. The price is very good for KACE SMA, the functionality you get, and the patch management."
"The pricing and licensing are good. It's worth it."
"We are also saving on the licensing fee, compared to other endpoint management solutions."
"Some of the other solutions were just astronomical in price compared with KACE and didn't necessarily have the ease of use either. So, we chose Quest KACE for its easy-to-use features and cost."
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Top Industries

By visitors reading reviews
Educational Organization
60%
Computer Software Company
7%
Financial Services Firm
4%
Manufacturing Company
4%
Computer Software Company
13%
University
12%
Government
10%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with Kaspersky Endpoint Security?
Kaspersky used to have a feature for data recovery or data backup. Initially, their documentation mentioned this capability, allowing users to recover or back up their data within their systems. Ho...
What is your experience regarding pricing and costs for Kaspersky Endpoint Security for Business?
Pricing is very reasonable for a small companies. It cost around 64 dollars.
What do you like most about Quest KACE Systems Management?
KACE automatically tracks this information and saves it for me, allowing me to call it up on the dashboard. For example, if I need to find Juliano's computer in the system, I don't need to search t...
What is your experience regarding pricing and costs for Quest KACE Systems Management?
It is expensive in Brazil. Generally, it's considered expensive, especially compared to solutions like Spiceworks.
 

Also Known As

Kaspersky Work Space Security, Kaspersky Endpoint Security
Dell KACE Systems Management
 

Overview

 

Sample Customers

ACMS, Arqiva, Pakistan International Airlines, RAO UES
Waypoint, Mattos Filho, Meetic, Gems Education, Green Clinic HealthSystem, Service King
Find out what your peers are saying about Kaspersky Endpoint Security for Business vs. Quest KACE Systems Management Appliance (SMA) and other solutions. Updated: October 2024.
814,485 professionals have used our research since 2012.