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Keeper vs SailPoint Identity Security Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.1
Keeper provides secure, convenient password access, saving time and offering high ROI, with users reporting significant efficiency gains.
Sentiment score
7.4
SailPoint Identity Security Cloud automates identity management, reducing risks and costs, improving security, and offering fast ROI.
 

Customer Service

Sentiment score
7.6
Keeper's customer service is praised for quick resolution, user-friendliness, though some note slower weekend responses and occasional limitations.
Sentiment score
6.6
SailPoint Identity Security Cloud offers strong customer support, praised for efficiency, with areas for SLA and regional feedback improvements.
SailPoint's team consists of specialists who handle tickets without needing to depend on other teams.
Sometimes, the support is slow, and they often suggest resorting to expert services.
 

Scalability Issues

Sentiment score
8.4
Keeper is highly rated for scalability, supporting numerous records seamlessly, from small businesses to larger enterprises with minimal issues.
Sentiment score
7.2
SailPoint Identity Security Cloud offers high scalability for enterprises but requires substantial infrastructure and server resources for efficiency.
The solution scales well as long as we provide the necessary resources.
The solution is scalable and can be upgraded to accommodate increased user counts.
SailPoint is scalable, though challenges exist in terms of workflow and user interface design.
 

Stability Issues

Sentiment score
8.5
Keeper is highly stable and reliable, with no crashes or data loss, trusted by personal and business users alike.
Sentiment score
8.0
SailPoint Identity Security Cloud is highly praised for its stable performance and reliable integration across various environments and versions.
IdentityIQ deserves a rating of 12 out of ten for stability.
The version I use now is very stable, especially compared to previous versions like eight point zero and eight point one.
 

Room For Improvement

Keeper users seek enhancements in usability, integration, organization, and features like syncing, API improvements, and offline access.
SailPoint Identity Security Cloud needs cost reduction, enhanced flexibility, simpler setup, better features, and more responsive support for improvement.
SailPoint lacks some features like privileged account management and access management features found in products like Okta.
I find raising a ticket to be too complex, which could be improved for better user-friendliness.
IdentityIQ should be more widely available on the cloud, especially in regions like the Middle East where residency issues are present.
 

Setup Cost

Keeper provides tailored enterprise plans with discounts and recommendations, ensuring excellent value and protection against cyber threats.
SailPoint Identity Security Cloud is valued for its features despite high costs, offering potential discounts for long-term commitments.
SailPoint is cheaper than ServiceNow, which is very expensive.
The costs are slightly higher than SailPoint IQ due to included charges for maintenance.
The pricing of SailPoint could be better.
 

Valuable Features

Keeper is praised for robust security, multi-device accessibility, user-friendly interface, and advanced features enhancing usability and protection.
SailPoint Identity Security Cloud offers seamless integration, automation, and AI for enhanced security and efficiency in large organizations.
The automation of provisioning and deprovisioning, managing contractors, temporary users, and the overall automation factor is fantastic.
The solution can be customized to adapt the workflow to our industry, offering considerable flexibility.
The most valuable features include its ability to integrate with AI and machine learning.
 

Categories and Ranking

Keeper
Average Rating
9.2
Reviews Sentiment
7.9
Number of Reviews
32
Ranking in other categories
Enterprise Password Managers (13th)
SailPoint Identity Security...
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
69
Ranking in other categories
User Provisioning Software (1st), Identity Management (IM) (2nd), Identity and Access Management as a Service (IDaaS) (IAMaaS) (3rd), SaaS Management Platforms (1st), Cloud Infrastructure Entitlement Management (CIEM) (1st)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. Keeper is designed for Enterprise Password Managers and holds a mindshare of 3.9%, down 4.3% compared to last year.
SailPoint Identity Security Cloud, on the other hand, focuses on User Provisioning Software, holds 31.1% mindshare, up 29.2% since last year.
Enterprise Password Managers
User Provisioning Software
 

Featured Reviews

Parwiz ElmJo - PeerSpot reviewer
It's an inexpensive, scalable solution that has improved our security
We use Keeper to store passwords We previously kept our passwords in an Excel file. Using Keeper makes us more secure.  Keeper has strong security features.  The password rotation feature could be improved. I have used Keeper for three years. I rate Keeper eight out of 10 for stability.  I…
Praveen Jalumuru - PeerSpot reviewer
Enhanced automation and AI-driven integration offer significant time savings
The most valuable features include its ability to integrate with AI and machine learning, the automation of reports, and the built-in connectors that enable easy connection with both legacy and cloud-based applications. Its code-less drag-and-drop functionality allows for easier adjustments, and it provides strong support with reduced SLAs compared to SailPoint IQ.
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Use our free recommendation engine to learn which Enterprise Password Managers solutions are best for your needs.
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Top Industries

By visitors reading reviews
Computer Software Company
20%
Financial Services Firm
9%
Manufacturing Company
9%
Government
6%
Financial Services Firm
18%
Computer Software Company
14%
Manufacturing Company
11%
Healthcare Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Keeper?
I like the tool's keyword editor and SSO.
What needs improvement with Keeper?
Keeper does not provide password management for mobile apps.
How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What do you like most about SailPoint IdentityIQ?
The first valuable feature of the solution is its interface. The second feature of the solution is the level of flexibility it provides.
What is your experience regarding pricing and costs for SailPoint IdentityIQ?
The product is expensive. People need to opt for a licensing plan for one year or three years.
 

Also Known As

Keeper Security
IdentityIQ, IdentityNow, Cloud Infrastructure Entitlement Management, Intello
 

Learn More

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Overview

 

Sample Customers

At&t, Wells Fargo, Disney, GM, Chase, Honeywell, Samsung, Dow
Adobe, AXA Technology Services, Cuna Mutual Group, Equifax, ING Direct, Orrstown Bank, Rockwell Automation, SallieMae, Spirit Aerosystems, TEL
Find out what your peers are saying about Microsoft, Amazon Web Services (AWS), CyberArk and others in Enterprise Password Managers. Updated: December 2024.
831,265 professionals have used our research since 2012.