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KeyCloud Backup and Recovery vs MSP360 Backup comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

KeyCloud Backup and Recovery
Ranking in Cloud Backup
78th
Average Rating
10.0
Reviews Sentiment
7.8
Number of Reviews
1
Ranking in other categories
No ranking in other categories
MSP360 Backup
Ranking in Cloud Backup
42nd
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Backup and Recovery (56th), Disaster Recovery (DR) Software (27th), MSP Backup (3rd)
 

Mindshare comparison

As of January 2025, in the Cloud Backup category, the mindshare of KeyCloud Backup and Recovery is 0.0%, down from 0.1% compared to the previous year. The mindshare of MSP360 Backup is 0.8%, down from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup
 

Featured Reviews

JM
Simply provides single-vendor, consistent cloud-based backup
I would say that the room for improvement comes under the heading of performance. We backup a lot of information in a 24-hour period. It works fine. But there's always room for improvement on that. If they would make my 24-hour backup cycle window, from start to finish, a 15-hour or a 12-hour backup window, I'd be that much happier. Just to be clear, there's no time consumption on the part of my staff. This runs fully automatically. But the concern is that when you do backups, you want your backup window to be as narrow as possible. Actually, our backup window is 20 hours, and it gets done in 20 hours. Because, the longer it lingers, the more of a window there is for a disaster to knock you down.
CONRAD FORREST - PeerSpot reviewer
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most important features is that it provides consistent cloud-based backup."
"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."
"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."
"MSP360 Backup's most valuable feature is its backup interface."
"Technical support is very good."
"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."
"The solution is easy to access and handles things efficiently."
"The initial setup is very easy. It's not overly complex."
"Client-side encryption minimizes worries about data being captured on the back-end."
 

Cons

"We backup a lot of information in a 24-hour period. It works fine. But there's always room for improvement on that."
"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."
"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."
"The solution's pricing is very high."
"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."
"The product could be more user-friendly."
"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""
"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."
"The graphics are looking a bit old and should be updated."
 

Pricing and Cost Advice

Information not available
"I rate the price of MSP360 Backup a seven out of ten."
"Its pricing needs improvement."
"It provides a good cost savings compared to our previous cloud backup."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"We have a very good return on investment."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"The solution is expensive."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
17%
Manufacturing Company
8%
Construction Company
7%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about MSP360 Backup?
MSP360 Backup's most valuable feature is its backup interface.
What needs improvement with MSP360 Backup?
The product could be more user-friendly. Its pricing needs improvement as well.
 

Comparisons

 

Also Known As

KeyCloud BRaaS
Cloudberry Backup
 

Learn More

 

Overview

 

Sample Customers

Flexi-Van
StratX
Find out what your peers are saying about Veeam Software, Commvault, Zerto and others in Cloud Backup. Updated: December 2024.
831,020 professionals have used our research since 2012.