Try our new research platform with insights from 80,000+ expert users

KiSSFLOW vs NICE Merced comparison

KiSSFLOW and NICE are both solutions in the Business Performance Management category. KiSSFLOW is ranked #7 with an average rating of 8.6, while NICE is ranked #33. KiSSFLOW holds a 0.4% mindshare in BPM, compared to NICE’s 0.4% mindshare. Additionally, 92% of KiSSFLOW users are willing to recommend the solution, compared to 100% of NICE users who would recommend it.
KiSSFLOW
Read 12 KiSSFLOW reviews
  • 78 Views
  • 43 Comparison Views
92% willing to recommend
NICE Merced
Read 1 NICE Merced review
  • 62 Views
  • 44 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

Download the report
Executive Summary
We performed a comparison between KiSSFLOW and NICE Merced based on real PeerSpot user reviews.

Find out what your peers are saying about Anaplan, Oracle, IBM and others in Business Performance Management.

DOWNLOAD THE COMPLETE REPORT
To learn more, read our detailed Business Performance Management Report (Updated: November 2024).
Buyer's Guide
Business Performance Management
November 2024
Download the complete report
Helped 816,636 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Scalability Issues

Sentiment score
7.2
KiSSFLOW is praised for its scalability and integration, handling large user bases and supporting operations smoothly with minimal maintenance.
No sentiment score available
 

Valuable Features

Sentiment score
8.4
KiSSFLOW's strengths include performance, user-friendliness, flexibility, integrations, automation, drag-and-drop system, community support, and AI-suggested fields.
No sentiment score available
 

Room For Improvement

Sentiment score
5.2
KiSSFLOW users seek better integrations, enhanced UI, improved Google Drive syncing, real-time linking, editable PDFs, and stable mobile notifications.
No sentiment score available
 

Stability Issues

Sentiment score
8.5
KiSSFLOW is praised for its stability, reliability, consistent performance, minimal issues, and trustworthy analytics, ensuring high user confidence.
No sentiment score available
 

Customer Service

No sentiment score available
KiSSFLOW customer service is responsive, offering fast resolution, detailed documentation, and knowledgeable support through emails and scheduled meetings.
No sentiment score available
 

Setup Cost

No sentiment score available
KiSSFLOW provides subscription-based pricing at $15/user/month, higher than competitors, with no setup costs and free trials available.
No sentiment score available
 

Categories and Ranking

KiSSFLOW
Ranking in Business Performance Management
7th
Average Rating
8.6
Reviews Sentiment
7.8
Number of Reviews
12
Ranking in other categories
Business Process Management (BPM) (11th), Rapid Application Development Software (15th), Low-Code Development Platforms (11th)
NICE Merced
Ranking in Business Performance Management
33rd
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Business Performance Management category, the mindshare of KiSSFLOW is 0.4%, up from 0.3% compared to the previous year. The mindshare of NICE Merced is 0.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Performance Management
 

Featured Reviews

Julius Jagdon - PeerSpot reviewer
The tool is intuitive to use and, through automation, has been a real time-saver
When there are multiple steps or if there's a disconnect when creating the ticket, it could be a problem for the user. For example, our RSN needs to approve the ticket first before it's moved to the next person rather than having them all grouped. It would be better if we could see all the tickets grouped at the same time.
Read full review
it_user217446 - PeerSpot reviewer
The product is incredibly powerful although it can be a little temperamental when communicating between our corporate network and the hosted solution.
Take your time and get the basics right first. The whole solution will work and deliver results so much better if you get it set up correctly first time. You can correct initial set up but if you've put a lot of data into it, it will mean a lot of rework.
Read full review
report
See which vendors are best for you
Use our free recommendation engine to learn which Business Performance Management solutions are best for your needs.
See recommendations
816,636 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
11%
Manufacturing Company
8%
Government
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about KiSSFLOW?
The best thing about Kissflow is its user-friendliness.
See all answers
What is your experience regarding pricing and costs for KiSSFLOW?
The license is very expensive. However, there are no additional costs to the standard license.
See all answers
What needs improvement with KiSSFLOW?
One area where Kissflow can be improved is customization, specifically, the ability to modify the input fields, UI, and design elements. Currently, it's not possible to alter the colors or make the...
See all answers
Ask a question
Earn 20 points
 

Comparisons

ServiceNow vs KiSSFLOW Logo
ServiceNow vs KiSSFLOW
Compared 20% of the time
Camunda vs KiSSFLOW Logo
Camunda vs KiSSFLOW
Compared 19% of the time
Microsoft Power Apps vs KiSSFLOW Logo
Microsoft Power Apps vs KiSSFLOW
Compared 19% of the time
Nintex Process Platform vs KiSSFLOW Logo
Nintex Process Platform vs KiSSFLOW
Compared 11% of the time
Newgen OmniFlow vs KiSSFLOW Logo
Newgen OmniFlow vs KiSSFLOW
Compared 11% of the time
More KiSSFLOW Competitors
No data available
 

Product Reports

Buyer's Guide
KiSSFLOW
November 2024
KiSSFLOW reportDownload KiSSFLOW product report
Buyer's Guide
Business Performance Management
November 2024
NICE Merced reportDownload NICE Merced product report
 

Also Known As

No data available
Merced
 

Learn More

KiSSFLOW
NICE
 

Overview

KiSSFLOW understands that you know how to solve your office chaos problems better than anyone else. That’s why they created a cloud-based platform to help business leaders create, modify, and use automated business applications. You can make each application with beautiful, easy-to-use, and modern technology. You get the functionality of high-end BPM software with no coding or complicated mapping required, so you don’t have be a programmer to create amazing applications.
Merced's flagship solutions, available in on-premise, SaaS and hosted models, include Merced Service Performance Management, which provides performance analytics and dashboards, service coaching, incentive management and real-time reporting for enterprise service personnel. They also include Merced Sales Performance Management with incentive and quota management, performance analytics and dashboards, sales development and coaching, and other analytics solutions.
 

Sample Customers

KiSSFLOW has 1.3 million users and 10,000+ customers across 121 countries. The people who get the most out of KiSSFLOW are business leaders like department heads, senior managers, and process owners who want to automate repetitive processes. These people can set up and modify the application on their own. The interface is simple so that all the users in the organization can utilize it through the web application, mobile apps (iOS and Android), smart actions on Gmail, and email notifications. Notable companies are Royal Caribbean, Dominos, Motorola, Danone, The Telegraph, Michelin, and PepsiCo.
Financial Services
Buyer's Guide
Business Performance Management
November 2024
Download Free Report
Find out what your peers are saying about Anaplan, Oracle, IBM and others in Business Performance Management. Updated: November 2024.
DOWNLOAD NOW
816,636 professionals have used our research since 2012.
See our list of best Business Performance Management vendors.

We monitor all Business Performance Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.