LinkRunner vs NetBrain comparison

NetAlly and NetBrain are both solutions in the Network Troubleshooting category. NetAlly is ranked #1 with an average rating of 8.0, while NetBrain is ranked #13. NetAlly holds a 19.6% mindshare in NT, compared to NetBrain’s 2.7% mindshare. Additionally, 90% of NetAlly users are willing to recommend the solution, compared to 75% of NetBrain users who would recommend it.

LinkRunner

Read 20 LinkRunner reviews

2,466 Views
707 Comparison Views

90% willing to recommend

NetBrain

Read 6 NetBrain reviews

118 Views
77 Comparison Views

75% willing to recommend

LinkRunner

NetBrain

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 11, 2024

LinkRunner and NetBrain are two widely used network management tools. NetBrain offers superior features and functionality, making it worth the higher price despite LinkRunner's advantages in pricing and customer support.

Features:LinkRunner is praised for its simplicity and efficiency in performing basic network testing tasks. It also provides straightforward utility and quick results. On the other hand, NetBrain offers advanced automation features, comprehensive diagnostics, and superior visualization. Users value NetBrain's enhanced mapping capabilities, making it more desirable for complex network management tasks.

Room for Improvement:Users suggest LinkRunner could enhance advanced diagnostics, provide better integration capabilities, and expand on feature depth. For NetBrain, improvements are recommended in user onboarding, documentation clarity, and simplifying its complex features to reduce the learning curve.

Ease of Deployment and Customer Service:LinkRunner is often highlighted for its straightforward deployment process and reliable customer service. In contrast, NetBrain's deployment is more complex due to its extensive capabilities but is well-supported by comprehensive customer service. Despite this, users prefer LinkRunner for quicker setup times.

Pricing and ROI:LinkRunner is considered cost-effective with a straightforward ROI. NetBrain, while more expensive, is deemed worth the investment due to its advanced feature set. Users note that NetBrain's overall value justifies the higher setup cost in the long term.

To learn more, read our detailed LinkRunner vs. NetBrain Report (Updated: April 2025).

Buyer's Guide

LinkRunner vs. NetBrain

April 2025

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Helped 847,959 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

LinkRunner

Ranking in Network Troubleshooting

1st

Average Rating

8.6

Reviews Sentiment

8.2

Number of Reviews

Ranking in other categories

No ranking in other categories

NetBrain

Ranking in Network Troubleshooting

13th

Average Rating

7.2

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Network Automation (6th)

Mindshare comparison

As of April 2025, in the Network Troubleshooting category, the mindshare of LinkRunner is 19.6%, down from 23.3% compared to the previous year. The mindshare of NetBrain is 2.7%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Troubleshooting

Featured Reviews

Jesse_B

Manager of networks and infrastructure at a government with 5,001-10,000 employees

Impressive ease of use, gives comprehensive results in seconds, and saves a lot of time and resources

I've found the VLAN test feature to be most valuable. That's because not many devices do VLAN tests. Normally, I have to send a center technician to check a line and see if it's alive. If it's working, then I have to send a network technician out to log into a switch and see which port it's on and on which VLAN that port is. That's two persons and two separate visits. This device does all of this in a matter of seconds, and that has saved me a lot of time, troubleshooting, and resources. Its ease of use is very impressive. LinkRunner allows me to have my technicians run tests that are normally too complex and require a network specialist. AutoTest works with just one click. AutoTest does a lot of testing that would normally require a network specialist to log in to a switch and check out VLAN based on a port. My technicians don't have to log in to the switch anymore. They can just do AutoTest and information is provided online. So, I no longer have to send a specialist. I can have my technician run these very complex tests. It saves me on resources, time, and site visits. When it comes to troubleshooting, based on my experience, it has given very useful and very helpful information, especially for my field technicians. It has reduced my visits and the amount of presence because it gives a very comprehensive report on your network tests. It tests multiple variables and multiple parameters and gives a very informative report that makes it easy to pinpoint what is the root cause. There are many tools in this one solution. It's basically a bunch of toolkits or tool sets in one device, which makes it very powerful testing equipment.

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Deborah Gamelin

Vice President at Asset Track for Cloud, LLC

Good monitoring and troubleshoot capabilities, improves overall network traffic visibility

In my organization, we had 130,000 network devices that needed to be brought into the solution and mapped. NetBrain can handle the scale but the engineers that manage those devices have to go in and update all of them to allow NetBrain permission to poll them. It can get a little stressful for everybody when you're trying to roll out new stuff when you've got other issues that have to be addressed with other devices. In some cases, our devices had no automation at all. One example is the Cisco 3650. Right now, if you went through the inventory list, you see that we have different versions running. Some are on one version, whereas others are on another version. The problem with upgrading them is that they need to be done overnight because we don't want to disrupt any network traffic during business hours. Consequently, it could take us years to upgrade the versions before we can even get them onto these new tools. This may be an internal issue but it's a big one when you have a lot of devices. Even if you had 10,000 devices, it's still an issue. You have to consider the compatibility of the device against the tool, and being able to use certain commands to upgrade it.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Having the results sent directly, via email, from the LinkRunner itself makes it really great for logging different things that you're trying to document within your organization. You can have a paper trail of what your organization has as far as infrastructure goes."

"The auto-test feature is vital and does 90 percent of what I need on its own. It's fast and I can get there in just a few clicks. It does a good job and tells me everything I need to know. LinkRunner works pretty quickly and always seems to be accurate."

"The solution's ability to simplify network validation and configuration of copper and fiber Ethernet networks is very useful to me. Otherwise, I’m guessing. Having a tool that I can trust doesn't solve all problems, but for the problems it solves, I can trust that it has told me “yes” or “no.” I would rate it highly for that."

"The LLDP decoding is better than on some of the other devices that we've used. Specifically, it goes beyond the minimum of the LLDP data to decode, and it shows the LLDP port descriptions. That makes it vastly simpler to identify which port you're connecting to on a switch that's patched back to some other building, rather than having to figure out an SNMP index or something else."

"I like the fact that I can tell the equipment to stop at a certain point during the test of a cable, to see whether or not there is basic connectivity. I can stop it before it starts pinging the outside world, such as Google or, perhaps, our core network switch. Those basic results—do I have a basic connection and power—finish up fast and I can move on."

"I've found the VLAN test feature to be most valuable. That's because not many devices do VLAN tests. Normally, I have to send a center technician to check a line and see if it's alive. If it's working, then I have to send a network technician out to log into a switch and see which port it's on and on which VLAN that port is. That's two persons and two separate visits. This device does all of this in a matter of seconds, and that has saved me a lot of time, troubleshooting, and resources."

"LinkRunner 10G is very handy for onsite troubleshooting and implementations. We can quickly identify the links in terms of 1G, 2.5G, 5G, and 10G on the copper side, and also from 1G up to 10G on the fiber side. It is very handy for me because we deal with a lot of banks. Especially for the provisioning of new services, we use this tool to identify the link capacity and do the necessary testing to ensure all the circuits are ready before the handover to the next team to operate the technology. This is something that saves a lot of time as compared to the old days."

"Performance testing is the most valuable feature. It gives a brief summary of the information we're looking at, such as latency, jitter, and the available throughput."

Cons

"It doesn't turn off automatically, but the toning function goes to sleep. It seems to stop toning after five or six minutes if you don't find the cable. It could be up to ten minutes, but if you don't find the cable that you're trying to tone quick enough, you'll have to go back and restart the tone. So, it doesn't turn itself off, but while toning, it turns itself off."

"It's a bit bulky. It would be nicer if it were a little bit smaller and packed with all its features. I would also like it if the screen were a bit bigger."

"It is a great tool, but in the long-term, they can make its processor more powerful to do more functions. They can upgrade the hardware to make it run faster and more efficiently from the process point of view. That'll be beneficial because the technology is evolving and the network traffic is going higher and higher. We have to leverage better spec products to handle the traffic load."

"It does take a little while to boot up if it's turned off."

"One of the things I'd like to see in future versions of LinkRunner is a wireless dongle embedded into the product so that I don't need to have a separate wireless dongle. It should be built into that."

"Being really nitpicky about the LinkRunner G2, I wish the form factor was a little bit smaller. However, I'm sure that the size of the unit is compromised by the fact that the battery is large. If that were to mean having less battery life, I would not change it."

"A feature that I would like to see is the ability to send a tone down the cable. That would be great. I have to use a separate tool for that. If I'm trying to troubleshoot a cable that is not plugged into a network switch, I need the ability to tone."

"It is very stable. That being said, there is one feature that is not quite as stable as the rest of the product. You can leave it plugged into a location where you're doing some work and connect to it remotely by a program called VNC... sometimes that function breaks down, if you've been running for a couple of days... if you're remotely controlling it, you're probably not right next to it. That can be modestly annoying."

Pricing and Cost Advice

"It's expensive but you definitely get what you pay for. I would buy another one if I had to."

"It's reasonably priced in my market. It provides good value for money. The device is competitively priced as compared to other solutions. It gives you a lot of functionality and saves you a lot of time and resources. I see it as a good buy and good value for money. I stand for it."

"I didn't have to buy it, but if I was going to have my choice, I wouldn't buy it just because of the price point. It works pretty well to do one thing. For the cost, it is definitely not worth it. There are other products out there that can do the same thing for probably 70% less. I am not aware of any additional costs."

"It's an expensive device. Don't expect it to be cheap. But the pricing is good. It certainly seemed in line with anything else I was looking at at the time."

"I would buy another one if I had a chance but they're too expensive. If they made it a bit cheaper, I think a lot of network engineers and network administrators would immediately jump onto it."

"The cost of this device is very expensive, especially with the NetAlly Care on top of the costs. It is not for personal use and would be very expensive for smaller businesses."

"They offer one price. I do like paying for support because I get software updates that way."

"We... decided to go with NetAlly for the price and the bang for the buck."

Top Industries

By visitors reading reviews

University

11%

Healthcare Company

10%

Manufacturing Company

Government

Computer Software Company

13%

Financial Services Firm

12%

Manufacturing Company

11%

Government

11%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Comparisons

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Compared 29% of the time

LinkSprinter vs LinkRunner

Compared 25% of the time

IxChariot vs LinkRunner

Compared 24% of the time

AirCheck G3 vs LinkRunner

Compared 12% of the time

OneTouch AT Network Assistant vs LinkRunner

Compared 10% of the time

Product Reports

Buyer's Guide

LinkRunner

April 2025

Download LinkRunner product report

Buyer's Guide

NetBrain

March 2025

Download NetBrain product report

Overview

LinkRunner AT 3000 & 4000. Next Generation Copper and Fiber Ethernet AutoTester. Fast and comprehensive validation of network links and powerful copper and fiber network connectivity troubleshooting. Tests from 10Mbps to 10Gbps, PoE, VLAN, switch port, path analysis, packet capture, topology mapping and so much more!

NetAlly

Managing today’s networks with yesterday’s manual processes is no longer a viable solution. NetBrain’s network automation platform provides actionable insights into your network to help you make better and faster decisions - particularly when you’re troubleshooting, securing, and making changes to the network.

NetBrain

Sample Customers

Philips Healthcare, HCA Healthcare, University of South Dakota, Memorial Hermann, Baltimore County Public Schools, Aaramrak.

CompuCon, TD Ameritrade, Move Inc.

Buyer's Guide

LinkRunner vs. NetBrain

April 2025

Free Report: LinkRunner vs. NetBrain

Find out what your peers are saying about LinkRunner vs. NetBrain and other solutions. Updated: April 2025.

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