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Logpoint vs SentinelOne Singularity Complete comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.1
Logpoint ensures compliance, offers cost-effectiveness and predictable pricing, and boosts ROI, providing value in security operations.
Sentiment score
7.5
SentinelOne Singularity Complete reduced incident response time and costs, improving ROI with advanced features and central management.
Since then, I have not faced any intrusions, which is one reason I chose SentinelOne over ESET.
We have not faced any attacks since we implemented it.
It has absolutely helped reduce our organizational risk.
 

Customer Service

Sentiment score
7.4
Logpoint's customer service experiences response delays and varied technical support, with language barriers and stretched local representatives noted.
Sentiment score
7.3
SentinelOne Singularity Complete is praised for effective, fast support, though some desire more phone and interactive assistance.
Logpoint's customer support is not sufficient with only one engineer in the US.
The technical support for Logpoint is very good, and I would rate it as nine out of ten.
They do a great job of figuring out the problem and pointing you to generic documentation or working with you to fine-tune a solution.
We are using the automated email process for support, and they respond within an hour or two hours sometimes.
A chat service would be beneficial.
 

Scalability Issues

Sentiment score
7.6
Logpoint offers exceptional scalability, adaptability, and modularity, supporting growth for small to medium enterprises with robust architecture.
Sentiment score
8.1
SentinelOne Singularity Complete is versatile, seamlessly expanding across platforms, integrating easily, but faces issues when scaling down.
It is web-based and accommodates the expansion of our organization.
Logpoint is scalable and capable of expanding.
It's all auto-scale and auto-categorized, configuring automatically.
The tool's built-in automation for deploying the agents works well for large infrastructures like mine.
My deployment is relatively small, and SentinelOne Singularity Complete works within those constraints.
 

Stability Issues

Sentiment score
6.6
Logpoint generally maintains stability but can face issues due to hardware dependency and resource allocation, improving with newer versions.
Sentiment score
7.9
SentinelOne Singularity Complete is stable, reliable, with minor connectivity issues during updates; users appreciate its performance and stability.
I have received reports indicating glitches and downtimes with Logpoint.
It has caused problems with interoperability between third-party tools, which could lead to entire servers crashing or specific tools failing.
This indicates room for improvement in stability when interacting with other solutions.
Initially, there were issues, particularly on the management side, but now the console is much more stable.
 

Room For Improvement

Logpoint requires better integration, usability, performance, documentation, installation processes, cloud capabilities, support, and threat management features.
SentinelOne Singularity Complete needs UI refinement, better automation, flexible policies, reduced resource use, and improved pricing and support.
Dealing with foreign entities for support was a challenge, leading us to switch providers due to lack of adequate support.
Logpoint needs to be cloud-native, as currently, it is not.
The only thing that prevented the attack from succeeding was a free version of Malwarebytes.
Providing a single pane of visibility for the end user would be beneficial.
It's challenging to prevent a user from manipulating their privileges or someone else's of others, and it's difficult to control what users can access at the organizational level.
 

Setup Cost

Logpoint offers a cost-effective subscription model with fixed pricing, though advanced consulting fees could increase overall costs.
SentinelOne Singularity Complete is seen as cost-effective by some but pricey compared to traditional antivirus solutions, yet feature-rich.
I rate the pricing at eight, suggesting it's relatively good or affordable.
If you want protection, you have to pay the price.
They counted many of the instances and licenses as duplicates despite them only being alive once, which was frustrating.
It’s cheaper than other competitors.
 

Valuable Features

Logpoint offers cost-effective log management with advanced analytics, seamless integrations, and user-friendly SIEM and SOAR features.
SentinelOne Singularity Complete offers robust, AI-driven security and seamless integration, enhancing performance and protection for enterprises.
The UEBA enables us to monitor at the device level, and SOAR provides playbooks and templates that we can modify and incorporate into the platform.
It effectively facilitates logging and log storage and assists in security event management by ingesting security events.
I have an advanced app providing visibility of all my endpoints, which was not the case before.
SentinelOne has a feature to decommission automatically, which has been fantastic.
There's also automation that gives my team free time, preventing them from having to look for every alert.
 

Categories and Ranking

Logpoint
Ranking in Endpoint Detection and Response (EDR)
29th
Average Rating
7.6
Reviews Sentiment
7.0
Number of Reviews
23
Ranking in other categories
Log Management (23rd), Security Information and Event Management (SIEM) (23rd), User Entity Behavior Analytics (UEBA) (8th), Security Orchestration Automation and Response (SOAR) (14th)
SentinelOne Singularity Com...
Ranking in Endpoint Detection and Response (EDR)
2nd
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
198
Ranking in other categories
Endpoint Protection Platform (EPP) (3rd), Anti-Malware Tools (2nd), Extended Detection and Response (XDR) (2nd)
 

Mindshare comparison

As of April 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Logpoint is 0.3%, up from 0.3% compared to the previous year. The mindshare of SentinelOne Singularity Complete is 5.7%, down from 8.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

Abdullah Secca - PeerSpot reviewer
Valuable monitoring and integration features boost compliance
They are not in the US market, and the quality of support has declined. They migrated operations from Boston to Denmark, and we cannot use a tool hosted outside the country. Additionally, dealing with foreign entities for support was a challenge, leading us to switch providers due to lack of adequate support.
Asim Naeem - PeerSpot reviewer
It integrates well with other platforms, is user-friendly, and is stable
SentinelOne Singularity Complete integrates with our other security solutions, correlating data from NDR, ADR, SIEM, and XDR tools. All this information is consolidated within SentinelOne, providing a centralized access point. SentinelOne Singularity Complete has helped us streamline our security operations by consolidating multiple solutions into a single platform. We are currently in the process of acquiring a threat intelligence platform to complete our security stack. We use Ranger to monitor our network and track connected devices. This is crucial because it helps us quickly identify unauthorized machines connected to our infrastructure, including personal devices. We have additional security measures in place, but Ranger provides an extra layer of protection. It also alerts us if the SentinelOne Singularity Complete agent is missing from any new or existing machines, allowing us to take appropriate action. SentinelOne Ranger's agentless and hardware-independent nature is crucial for our environment with 26,000 endpoints, as manual management of such a large number would be extremely challenging. Ranger uses a multi-layered approach to prevent vulnerable devices from being compromised. We employ scanners, network configurations, and a risk scanner to assess devices, endpoints, servers, and cloud infrastructures. Vulnerability reports and timelines for remediation are shared with device owners or custodians. This proactive strategy enables us to address vulnerabilities efficiently and secure our infrastructure. SentinelOne Singularity Complete has significantly enhanced our security posture. While no system is impenetrable, this solution has brought us closer to achieving a high level of protection, ensuring we maintain at least a 90 percent security level. Our team is dedicated to refining alerts and eliminating false positives from our solutions. Additionally, a team is responsible for identifying and excluding alerts from the solution. We can manually expedite this process by reviewing these elements and utilizing our security tools. We have been able to reduce the alert volume by 20 percent. Our 30-member Security Operations Center team has been able to redirect their focus to other tasks due to the time saved after implementing SentinelOne Singularity Complete. SentinelOne Singularity Complete has helped us improve our mean time to detect threats, which we accomplish using the Vigilance service for detection and response. SentinelOne Singularity Complete has helped us decrease our organizational risk. We utilize the Security Scorecard to manage our security posture, which has remained steady at 90 percent.
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Top Industries

By visitors reading reviews
Educational Organization
60%
Computer Software Company
11%
Comms Service Provider
5%
Manufacturing Company
4%
Computer Software Company
20%
Manufacturing Company
8%
Financial Services Firm
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for LogPoint?
I rate the pricing at eight, suggesting it's relatively good or affordable.
What needs improvement with LogPoint?
Logpoint needs to be cloud-native, as currently, it is not. Additionally, there should be compliance mapping, where the features and actions within Logpoint map to security compliance standards.
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Also Known As

No data available
Sentinel Labs, SentinelOne Singularity
 

Overview

 

Sample Customers

AP Pension, Copenhagen Airports, KMD, Terma, DISA, Danish Crown, Durham City Council, Game, TopDanmark, Lahti Energia, Energi Midt, Synoptik, Eissmann Group Automotive, Aligro, CG50...
Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank
Find out what your peers are saying about Logpoint vs. SentinelOne Singularity Complete and other solutions. Updated: April 2025.
848,270 professionals have used our research since 2012.