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Logz.io vs syslog-ng comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024
 

Categories and Ranking

Logz.io
Ranking in Log Management
20th
Average Rating
8.2
Reviews Sentiment
7.5
Number of Reviews
8
Ranking in other categories
Security Information and Event Management (SIEM) (25th)
syslog-ng
Ranking in Log Management
15th
Average Rating
8.6
Reviews Sentiment
6.3
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2024, in the Log Management category, the mindshare of Logz.io is 0.4%, down from 0.6% compared to the previous year. The mindshare of syslog-ng is 3.1%, up from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management
 

Featured Reviews

Derrick Brockel - PeerSpot reviewer
The solution is a consistent logging platform that provides excellent query mechanisms
We can query a lot of data points and build dashboards. The vendor is good at adjusting their models. Most companies want us to forecast our yearly use and pay it upfront on day one. With Logz.io, we commit to use 14 TB in a year. However, they measure us every month and give us a monthly bill. Depending on our monthly usage, we pay for 14 TB divided by 12 months or a little extra. It's a little bit more like AWS. Other solutions do not do it. They want their money upfront. We really like the dashboards. We have 36 sub-accounts. Each sub-account is an app, and we could put restrictions on that app. Previously, there were capacity restrictions on the sub-accounts. If we have a sub-account of 1 TB and use only 100 GB, we waste 900 GB that day. We could not share it between sub-accounts. Now, they provide an overhead volume. We do a reserve, and any sub-account could use anything over the reserve. It utilizes our footprint better.
RyanVargas - PeerSpot reviewer
It's a user-friendly open-source solution that can replace or augment a commercial product in some cases
I rate syslog-ng 10 out of 10. It's free and easy to use. It has built-in tools that help us index the various logs sent to it. It's a solid log product. If you're looking for a SIEM solution, syslog-ng will work as a stopgap measure at beginning of the project. It can also work as an injector for a true SIEM solution. You can send all the logs to syslog-ng and forward all the data to the SIEM solution after you've cleaned up the data and got the pertinent information. It's a good front end for a commercial SIEM solution, which becomes more expensive as you load more data into it. I would highly recommend syslog-ng for that use case. However, if you lack the expertise, you might need to go with a cloud-based SIEM instead. You need some in-house expertise or an outside consultant to manage it and set it up.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The query mechanism for response codes and application health is valuable."
"The tool is simple to setup where it is just plug and play. The tool is reliable and we never had any performance issues."
"We use the tool to track the dev and production environment."
"The visualizations in Kibana are the most valuable feature. It's much more convenient to have a visualization of logs. We can see status really clearly and very fast, with just a couple of clicks."
"InsightOne is the main reason why we use LogMeIn. This is mostly because of log data that we are pushing tools and logs in general."
"The other nice thing about Logz.io is their team. When it comes to onboarding, their support is incredibly proactive. They bring the brand experience from a customer services perspective because their team is always there to help you refine filters and tweak dashboards. That is really a useful thing to have. Their engagement is really supportive."
"It is massively useful and great for testing. We can just go, find logs, and attach them easily. It has a very quick lookup. Whereas, before we would have to go, dig around, and find the server that the logs were connected to, then go to the server, download the log, and attach it. Now, we can just go straight to this solution, type in the log ID and server ID, and obtain the information that we want."
"We use the product for log collection and monitoring."
"Syslog-ng has built-in features that we can use to create alerts for a SIEM solution. It isn't a true SIEM solution, but it's sufficient for the time being."
"The ability to extract and store the logs is the most valuable feature of syslog-ng."
"Syslog-ng has a separate config file in addition to the core configuration."
"For us, the most valuable feature is the use of compound search for searching logs at a specific time, by a specific user, or specific behavior."
"Syslog-ng provides easy access to all my logs. It helps me show managers and other clients precisely where an incident occurred. I also like it because you can integrate syslog-ng with multiple solutions to allow real-time monitoring."
 

Cons

"The price can be cheaper and they should have better monitoring."
"The product needs improvement from a filtering perspective."
"I would like granularity on alerting so we can get tentative alerts and major alerts, then break it down between the two."
"The solution needs to expand its access control and make it accessible through API."
"I would like them to improve how they manage releases. Some of our integrations integrate specifically with set versions. Logz.io occasionally releases an update that might break that integration. On one occasion, we found out a little bit too late, then we had to roll it back."
"Capacity planning could be a little bit of a struggle."
"The solution needs to improve its data retention. It should be greater than seven days. The product needs to improve its documentation as well."
"When it comes to reducing our troubleshooting time, it depends. When there are no bugs in Logz.io, it reduces troubleshooting by 5 to 10 percent. When there are bugs, it increases our troubleshooting time by 200 percent or more."
"The filtering has room for improvement."
"There is always the potential for additional integration and protocol extensions."
"There is room for improvement in terms of observability."
"It's hard to find people who know how to use syslog-ng. I often find problems with configurations, and solutions aren't integrated correctly with syslog-ng. For example, there might be data with extra decimals, or the collector agents are incorrectly named. It isn't a problem with the solution; it's a lack of professionals."
"Syslog-ng has built-in features that we can use to create alerts for a SIEM solution. It isn't a true SIEM solution, but it's sufficient for the time being."
 

Pricing and Cost Advice

"The tool is an open source product."
"You pay for what you need, and that is a good model. They are also quite happy to talk to you about your uses and your use case. They will even go as far as suggesting things that you don't need to do in order to save you money. At one point, I was quite surprised at how cheap it could be if we wanted it to be or how much they would help us manage our costs."
"The product is a little expensive."
"The product's pricing is cheaper than other solutions."
"At the time it was set up, we thought Logz.io was very reasonable for what we were getting in terms of how much time and hosting costs it was saving us, because you don't have to run the servers for it anymore."
"Syslog-ng is open-source."
"Syslog-ng is a free open-source solution."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
13%
Healthcare Company
11%
Comms Service Provider
8%
Computer Software Company
13%
Government
13%
Financial Services Firm
8%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Logz.io?
The query mechanism for response codes and application health is valuable.
What is your experience regarding pricing and costs for Logz.io?
The product is a little expensive. We're pushing 17 TB. It costs us one and a half million dollars a year.
What needs improvement with Logz.io?
Capacity planning could be a little bit of a struggle. The product must add some AI capabilities to learn from previous behaviors. Instead of us setting thresholds, the tool should learn the thresh...
What do you like most about syslog-ng?
For us, the most valuable feature is the use of compound search for searching logs at a specific time, by a specific user, or specific behavior.
What is your experience regarding pricing and costs for syslog-ng?
The pricing is in the middle. I would rate the pricing a six out of ten, with one being expensive and ten being cheap.
What needs improvement with syslog-ng?
There is room for improvement in terms of observability. Additionally, a possible new feature could be Kafka integration.
 

Comparisons

 

Also Known As

Logz
No data available
 

Overview

 

Sample Customers

Dish Network, The Economist, Forbes, Holler, Kenshoo, OneSpan, Siemens, Sisense, Unity, ZipRecruiter
Tecnocom, University of Victoria, University of Exeter, Datapath
Find out what your peers are saying about Logz.io vs. syslog-ng and other solutions. Updated: December 2024.
823,875 professionals have used our research since 2012.