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Looker vs SAP Crystal Reports comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Looker
Average Rating
8.0
Number of Reviews
19
Ranking in other categories
Embedded BI (5th)
SAP Crystal Reports
Average Rating
8.4
Number of Reviews
49
Ranking in other categories
Reporting (9th)
 

Mindshare comparison

While both are Business Intelligence solutions, they serve different purposes. Looker is designed for Embedded BI and holds a mindshare of 25.9%, up 24.5% compared to last year.
SAP Crystal Reports, on the other hand, focuses on Reporting, holds 2.8% mindshare, down 4.1% since last year.
Embedded BI
Reporting
 

Featured Reviews

Subramani R - PeerSpot reviewer
Oct 5, 2022
The APIs are exposed at every level, so it's highly modular
Looker doesn't connect to Excel, which is a huge disappointment because a lot of data is presented in Excel. Also, it can't consume data directly from REST APIs, which is necessary. Looker needs to expand its horizons when it comes to data sources. The inability to connect to different data sources is hampering our use cases. Currently, it only has an ODBC connection that connects to a database. It needs to connect to other data sources, such as Excel, APIs and different platforms. You can't create very attractive visuals with the built-in features, but I think they're providing some extensions to develop different visualizations. Looker can't create multiple sheets. You can only create one dashboard. It's not that you're able to toggle through different sheets to navigate different visuals. It's just one and people have to scroll through the dashboard. So scrolling is not something that people generally like to do, rather than segregating them in multiple tabs of sheets.
MVD Prasad - PeerSpot reviewer
Jan 9, 2024
Helps analyze your data by creating richly formatted, pixel-perfect, and multiple reports from virtually any data source, delivered in over a dozen formats
We were dedicated to Crystal Reports, and now they have shifted to SAP reports. While both functionalities are similar, there might be some enhancements or additional features to look forward to in the SAP version. However, I haven't encountered any issues. I've consistently used SAP Crystal…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product is easy to use."
"I would rate the stability a ten out of ten. I didn't face any issues with stability."
"It's quite effortless to navigate through various applications and review their updated data in real-time."
"The stability of Looker has been good since I have been using it. However, it depends on what components are being used."
"It is a pretty stable solution because it is a cloud-based product."
"With Looker, I have experienced benefits in terms of usability and shareability."
"From a developer's perspective, the way the functionality's being handled is great."
"We can centralize all our data models."
"The overall environment is the best. Data management, graphs, and layout – everything is the best, in my opinion."
"The most valuable feature is that from a user's point of view, it is easy to use and requires just a simple click to generate a report."
"SAP Crystal Reports offers a plethora of features, many of which were available much earlier than in the Crystal Reports we previously used. We extensively use its capabilities for generating general reports, working with Kaspersky data, and even incorporating images into our reports. The range of functions available in SAP Crystal Reports is diverse, and we leverage them across various systems for our needs."
"We use SAP Crystal Reports for operational reporting."
"It is an user-friendly solution."
"The most valuable feature of the solution is that it is a fantastic way of generating reports."
"I find Crystal Reports very easy to use, even for a non-technical person."
"The initial setup of the solution is pretty easy."
 

Cons

"Looker doesn't connect to Excel, which is a huge disappointment because a lot of data is presented in Excel. Also, it can't consume data directly from REST APIs, which is necessary. Looker needs to expand its horizons when it comes to data sources. The inability to connect to different data sources is hampering our use cases. Currently, it only has an ODBC connection that connects to a database. It needs to connect to other data sources, such as Excel, APIs, and different platforms."
"The visualization capability of the product is limited."
"The integration with different databases must be improved."
"Integrations with other BI tools could be better."
"The product does not have documented material."
"The main area of concern in Looker is probably related to blending the data from the different sources, including the data present internally in the company and on the cloud."
"Stability needs improvement."
"It needs to be more user-friendly."
"SAP Crystal Reports has some compatibility issues with third-party products."
"A real improvement would be a simpler system that allows users to play with the visualization without needing specialized skills and code."
"The financing part needs improvement."
"SAP Crystal Reports should provide better support for dynamic connectors."
"Maybe some Power BI-related features could be added, like dashboards or direct editing in reports."
"It has significantly enhanced security features, especially when compared to the standard security features of the earlier PeerSpot version I purchased. I've observed improvements in security, and overall, it's quite commendable. Regarding potential enhancements for the next release of this solution, I haven't closely examined SAP Crystal Reports 53. I've only encountered it briefly, perhaps once or twice. However, I anticipate that it likely offers advanced features distinct from its predecessor. I believe there may be notable improvements and additions in the latest version, and I look forward to exploring them further."
"If at all possible, a little bit of improvement on the analytical side is needed."
"There could be improvements made to the analytics capabilities."
 

Pricing and Cost Advice

"It's not cheap, but it's not expensive for big companies."
"Looker is expensive and could be made better by reducing it."
"I do not have to make any payments to use the solution."
"The price of Looker usually depends on the solution's provider, but it is usually cheaper than the other products in the market. Looker is offered at different prices for different companies."
"It is cheap."
"I feel that SAP Crystal Reports is a reasonably priced product."
"This product costs a lot of money."
"SAP Crystal Reports is a very expensive solution."
"We pay fifteen hundred dollars as licensing fee."
"The cost of licensing can be a significant factor to consider when upgrading or transitioning to a new version of SAP Crystal Reports. It's important to evaluate the benefits and features offered by the new version against the associated costs to ensure it aligns with your organization's needs and budget."
report
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Top Industries

By visitors reading reviews
Educational Organization
35%
Financial Services Firm
10%
Computer Software Company
10%
Manufacturing Company
7%
Computer Software Company
10%
Financial Services Firm
10%
Government
9%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Looker?
With Looker, I have experienced benefits in terms of usability and shareability.
What is your experience regarding pricing and costs for Looker?
I do not have to make any payments to use the solution. In the beginning, Looker may work fine for its users. If advanced users who have experience with BI tools use Looker, then they may find it t...
What needs improvement with Looker?
The visualization capability of the product is limited. From an improvement perspective, the product should have more visualization capability. I can't clean data in Looker, and if I try to do it, ...
What needs improvement with SAP Crystal Reports?
Maybe some Power BI-related features could be added, like dashboards or direct editing in reports. We use query language to build reports; this area could be improved more.
What is your primary use case for SAP Crystal Reports?
We use SAP Crystal Reports for reporting. We use it for financial reports like statements of accounts, trial balances, and other management reports, salary slips, and many other purposes.
What do you like most about SAP Crystal Reports?
We use SAP Crystal Reports for operational reporting.
 

Learn More

 

Overview

 

Sample Customers

Yahoo!, Etsy, Kohler, Hipcamp, Hubspot, Kickstarter, Venmo, Dollar Shave Club, 600+ customer
City of Buenos Aires, ASR Group, Citrix, EarlySense, Usha International Limited, Automotive Resources International (ARI), LivePerson, Coelba (Grupo Neoenergia), RZD Russian Railways, National Basketball Association - NBA, TALLY WEiJL, El Machetazo, Young Heroes, Mozzart, Mitsui Knowledge Industry (MKI) , Surgutneftegas Open Joint Stock Company, The VELUX Group, AOK Bundesverband, AL-KO KOBER GROUP
Find out what your peers are saying about Salesforce, Qlik, MicroStrategy and others in Embedded BI. Updated: October 2024.
814,649 professionals have used our research since 2012.