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Lookout vs Microsoft Defender XDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024
 

Categories and Ranking

Lookout
Ranking in Endpoint Detection and Response (EDR)
41st
Average Rating
7.2
Reviews Sentiment
7.3
Number of Reviews
6
Ranking in other categories
Secure Web Gateways (SWG) (23rd), Mobile Data Protection (7th), Cloud Access Security Brokers (CASB) (12th), Threat Intelligence Platforms (19th), Mobile Threat Defense (2nd), ZTNA as a Service (16th), ZTNA (11th), Secure Access Service Edge (SASE) (21st)
Microsoft Defender XDR
Ranking in Endpoint Detection and Response (EDR)
5th
Average Rating
8.4
Number of Reviews
89
Ranking in other categories
Extended Detection and Response (XDR) (5th), Microsoft Security Suite (2nd)
 

Featured Reviews

DB
Oct 24, 2024
Enhanced mobile security with visibility into app and website usage, but installation challenges remain
We use Lookout for mobile devices, such as phones It has reduced our risk around mobile devices. I like the security features and being able to see what apps and websites people are using. There is nothing we have come across that we've desired. We have been using Lookout for one year. The…
Desray Liu - PeerSpot reviewer
Nov 28, 2023
A time-saving and easy-to-integrate product that needs to offer a control center to users
As a part of Microsoft's attempt to reduce costs, there has been a direct cut down of the local technical support team. Sometimes, you have to use the technical support offered by Microsoft from other countries, but at times, we speak different languages, just like how people speak in Chinese or Mandarin, but there are still some differences between them. The front-line support from Microsoft has only limited technical abilities or access to their internal system. Sometimes, my company cannot even escalate an issue to Microsoft's senior team members. The support team of Microsoft is nice as they attempt to solve the problems together with you, but I believe that due to some cost-related issues, they don't have enough permissions. Sometimes, users might feel blocked when trying to connect with the support team. I rate the technical support a seven out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"We have not had any issues with bugs or breakdowns."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The solution is stable."
"It reduces the risk of users accidentally clicking on phishing emails."
"It has great stability."
"The most valuable feature is probably the aggregation and correlation of the different telemetry points with Defender for Identity, Defender for Endpoint, and Defender for Cloud Apps. All of these various things are part of that portal. We've wanted that single pane of glass for years."
"The EDR and the way it automatically responds to ransomware and other attacks are valuable features."
"The threat intelligence is excellent."
"Microsoft 365 Defender is a good solution and easy to use."
"Microsoft Defender is stable."
"Microsoft Defender XDR is scalable."
 

Cons

"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"The initial setup requires a little bit of experience with configuration."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"The mobile app support for Android and iOS is difficult and needs improvement."
"At times, when we have an incident email and we click on the link for that incident, it opens a pop-up, but there is nothing. It has happened a couple of times."
"Defender's AI for identifying suspicious activity could be improved. Also, I do a lot of home updates. Maybe there is a way to set it up faster. For example, let's say that I want to automatically update seven computers, servers, etc. I wouldn't do it to a user, but maybe the server. I don't mind if the server restarts automatically."
"The support from Microsoft could improve. There are times I have to wait for a response from a qualified specialist."
"The patching capability should be there. Patching is something that you cannot do even though you see the vulnerabilities present in your environment. For patching, you have to depend on another solution."
"In the future, it would be beneficial for Microsoft to consider making the product more user-friendly or simplified for those who are interested in using it. Currently, it requires a high level of technical expertise, making it challenging for beginners or less experienced individuals."
"Sometimes, configurations take much longer than expected."
"The interface could be improved. For example, if you want to do a phishing simulation for your employees, it can take a while to figure out what to do. The interface is a bit messy and could be updated. It isn't too bad, but doing some things can be a long process."
 

Pricing and Cost Advice

"The pricing is fair; it's comparable to our previous solution, and we carried out multiple POCs and POVs (proof of value). The product is worth the money we pay for it."
"Lookout is definitely on the lower end when it comes to price point and that seems to be the only differentiator. The technology is in place in this space and it's really about who is coming in at the better price point now."
"The licensing costs are good. Prisma has much more options and support for security, but it has a higher cost. For example, Lookout costs 2/3rd of Prisma's licensing price."
"In terms of feature performance versus cost, they're a good value."
"The license cost for a year is approximately forty-four thousand, and this annual saving is a significant factor in our decision to switch."
"For Defender, they have Endpoint Plan 1 and Endpoint Plan 2, but I don't know on what basis they have classified Endpoint Plan 1 and Plan 2, but it has given me enough pain to pick and design Endpoint Plan 1 or Endpoint Plan 2 for my organization. In fact, we are still struggling with it. Too many SKUs are confusing. There should not be too many SKUs, and they shouldn't charge for every new feature."
"Microsoft Defender XDR is already included in our Office 365 licensing. It is better because we're saving money by using it."
"I believe the pricing is fair and acceptable. I consider it to be reasonable and satisfactory."
"The product is fairly priced for what we get from it."
"Defender plan 1 is tenant-wise, and Defender plan 2 is per-user, which makes it more expensive. To have certain features, you would need to purchase the E5 license. For all of the capabilities that the tool provides, the price, though it can be high, is fair."
"The price of the solution is high compared to others and we have lost some customers because of it."
"Sometimes 365 Defender is expensive, but it can be moderate, depending on the organization's size and the license type. We're satisfied with the cost because it gives us a product that protects our entire environment with DLP. To compromise some cost, of course, we are to complete the most secure environment."
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Financial Services Firm
10%
Manufacturing Company
10%
Government
7%
Computer Software Company
17%
Financial Services Firm
10%
Manufacturing Company
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Lookout?
The pricing is a little expensive. We are currently looking at comparisons with other solutions, including Umbrella.
What needs improvement with Lookout?
There is nothing we have come across that we've desired.
What do you like most about Microsoft 365 Defender?
Microsoft Defender XDR provides strong identity protection with comprehensive insights into risky user behavior and potential indicators of compromise.
What needs improvement with Microsoft 365 Defender?
The solution could enhance the threat Intelligence feature by making it more relevant to specific industries. Much of the threat intelligence information isn't directly applicable to our environmen...
 

Also Known As

CipherCloud
Microsoft 365 Defender, Microsoft Threat Protection, MS 365 Defender
 

Learn More

 

Overview

 

Sample Customers

Information Not Available
Accenture, Deloitte, ExxonMobil, General Electric, IBM, Johnson & Johnson and many others.
Find out what your peers are saying about Lookout vs. Microsoft Defender XDR and other solutions. Updated: October 2024.
815,854 professionals have used our research since 2012.